Nortel Compact Ics 6.0 Installer Guide
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SIndex / 361 P0992669 03 Page 361 of 356 Compact ICS 6.0 Installer Guide mounting Norstar telephones on wall 103 moving telephones (see Automatic Telephone Relocation) multi-line hunt 24 groups 32 music license 17 source 17, 108 N National ISDN standards 31 network options with Norstar 41 public network to Norstar system 41 security 46 transparent dialing plan 49 troubleshooting 280–289 user problems 280 Network Call Diversion 26, 236, 343 Network call diversion (NCD) programming 235 Network DNs (see ISDN) Network name display 227 next 119 night schedule 186 No free lines 267 Norstar as off-premise extension 41 Norstar system networking 41 Norstar telephones testing 255 Not available 297 notify set, hospiality 234 NT1 (network termination type 1) 30 stand alone connections 30numbers entering 122 entering directory numbers 122 line numbers 122 O occupancy, room 233 off-premise extension Norstar used as 41 OLI 141 on hold (see Hold) Open Switch Interval disconnect timer 245 optional equipment installation checklist 56 testing 255 troubleshooting 270–272 outgoing line identification 141 overlay button definitions 119 positioning on the set 118 overlay, programming 117 P Page Timeout 205, 206 Page tone 204 paging installation 109 Park prefix 215 Park timeout delay 202 parked call retrieving 215 password admin 116 Basic 191 basic 116 calls answered with DISA 217 cond pswd 192 desk pswd 192
362 / SIndex P0992669 03 Page 362 of 356 Compact ICS 6.0 Installer Guide dialpad 113 Hospitality password 192 Installer 130, 134 installer 190 I-RAD 191 profile 113 programming 190 System Coordinator 134, 191 System Coordinator Plus 134, 190 user 116 using DISA 48 Phantom DN 209 Port/DN Status 294–299 Port/DN status 291 ports numbering 84 port numbering example 84 verifying 255 positioning the overlays 118 power bar, use of 57 power specifications 329 power, and S or T loop 106 powering up the system 111 PRI profile support 127, 128 Prime line 138, 158 prime telephone 158 Delayed Ring Transfer 203 private line 157 profile changing 129 password description 113 profile 1, North America 127 profile 2 127 profile 3 127 profile 4 128 programming 126trunk cards, profile 1 127 trunk cards, profile 2 127 trunk cards, profile 3 127 trunk cards, profile 4 128 profile 1, languages 127 profile 2, languages 127 profile 3, languages 127 profile 4, languages 128 programming basic admin password 116 button definitions 119 call restrictions, hospitality 233 dialpad 113 dialpad, CCITT 129 hospitality cond password 192 hospitality desk password 192 hospitality password 192 hospitality services 232 indicators, telephone programming buttons 119 ISDN 33 on lines ISDN (BRI) lines 35 programming telephones 117 special characters 121 programming basics access 113 copying telephone programming 122–125 copying system data 122 copying user data 122 group of telephones 123 range of telephones 123 single telephone 123 display buttons 120 entering 134
SIndex / 363 P0992669 03 Page 363 of 356 Compact ICS 6.0 Installer Guide entering numbers 122 entering programming using Installer password 134 using System Coordinator password 134 using System Coordinator Plus password 134 exiting 121 headings 133 indicators, telephone buttons 121 map using Installer password 115 using System Coordinator password 116 using System Coordinator Plus password 115 programming overview 113 record 121 ring delays 123 suggested sequence 135 tools 117 programming overlay 117, 134 verifying programming 121 programming buttons on a set Answer DNs 140 Intercom 140 programming features on a set 1st Display 153 ATA use 144 auxiliary ringer 108 Background Music 201 dialing restrictions 172Last Number Redial 150 Link 150 OLI 141 On Hold 201 receiver volume 202 ringback 144 Saved Number Redial 150 Set lock 150 programming lines choosing a remote access package 221 programming on lines Ans mode 160 Ans with DISA 160 CAP line assignment 137 Dial mode 158 dialing restrictions 172 Discon timer 245 line access 136 line pool access 138 LossPkg 162 Prime line 139 Rec’d # 163 Trunk mode 159 trunk/line data programming 155–158 VMsg center 167 programming system features Alarm reporting 229 alarm telephone 208 Auto Attendant 218, 219– 220 Auto DN 217 Auto privacy 159 Aux. ringer 160 call log space 206 Caller ID set 152 Camp timeout 202 CAP assignment 212
364 / SIndex P0992669 03 Page 364 of 356 Compact ICS 6.0 Installer Guide CLASS assignment 152 Class of Service password 189 control telephone 184 Custom Call Routing 219 Daylight time 205 default digits 213 Directd pickup 204 Direct-dial 211 DISA DN 217 DN length 225 DRT delay 203 DRT to Prime 203 external code 215 Extl VMsg set 153 extra-dial telephone 170 Full AutoHold 161, 168 Held reminder 204 host delay 207 Intrl modem 228 line pool codes 214 link time 207 log space 154 Page Timeout 205 Page tone 204 Park prefix 215 Park timeout 202 passwords 188 prime set 158 Rec’d # length 224 remind delay 204 remote access 220 remote restrictions 166 Restriction service 146– 151, 164–166, 172 Ringing groups 169 Ringing service 168 ringing sets (Ringing service) 171 Routing 172–183schedule times 186 Services 168, 185 Set Relocation 208 System Speed Dial 187 Telco features 151, 167 Time & Date 193 Trnsfr Callback 203 Trunk Answer 169, 170 VMsg center 167 Provisioning 291 Pswd (see Password) public line 157 Q Q, dialpad 113, 129 R RAD (see remote administration) radiated emissions 14 reallocating log space 206 Rec’d # 163 Rec’d # length 224 recall 207 received number 163 received number length 224 receiver volume programming 202 recording information System Administration Log 328 System Test Log 327 version number 325 region 114 registration information for telephone company 16 Release button icons 117 release button 121 Release Reasons 232
SIndex / 365 P0992669 03 Page 365 of 356 Compact ICS 6.0 Installer Guide remote access Class of Service password 188 defaults for packages 222 dialing restriction 46 from public network 45 packages 221 programming 189, 221 restricting 220 security 46 remote access packages (see remote access) 221 remote administration access to 223 alarm reporting 229 automatic answering 223 enabling 242 password 191 Remote montr 291 remote restriction 47 user filter 189 remote system access 45 remote use troubleshooting 280–289 repair facilities 18 replaced telephone status 262 replacing a telephone of different types 262 requirements 57 installation 56 reset memory 114 restricting line at telephone 151, 164 lines 165 remote access 220 remote callers 166 telephones 146, 149 Restriction filter 164Restriction service 146, 164– 166 line/set 149, 151 programming 172 schedules 149 Restrictions using 46–48 restrictions hospitality services 233 Restrn filters 164 retrieving voice messages 240 retry intrvl 234 ring delay, programming 123 ringback 144 ringback detection 144 ringer equivalence number 15 Ringing service night sched 169 programming 168 ring group assignment 169 ringing groups 169 room # 232 room occupancy 233 room vacancy 233 room/desk information, hospitality 232 Routing Normal rte 178 overflow 182 programming 172 setting up for local calling 177 setting up for long distance calling 178 using dialing restrictions 183 S S interface 28
366 / SIndex P0992669 03 Page 366 of 356 Compact ICS 6.0 Installer Guide S or T reference point 28, 29 S reference point 28 Sampling, S-loop 250 Saved Number Redial 150 Sched 4 186 Sched 5 186 Sched 6 186 schedule names 185 security 46 Class of Service 46 dialing restriction 46 service profile identifier (see ISDN, SPID) service time hospitality 233 service tone cadences 329 Services evening 186 example of alternate call ringing 168 lunch 186 night 186 programming ringing sets 171 Sched 4 186 Sched 5 186 Sched 6 186 schedule names 185 schedule times 186 types 168 Set lock 150 set relocation (see Automatic Telephone Relocation) set restrictions default 150 Last Number Redial 150 Link 150 programming 149Saved Number Redial 150 Set lock 150 user filter 189 shorting straps 77 show 119 show set 232 Software Keys 242 software keys IVR line 242 spacing requirements 59 special characters on display 121 specifications environmental 331 internal analog terminal adapter 331 ISDN network synchronization 331 power 329 service tone cadences 329 system immunity 330 telephone loop 330 SPID (see ISDN) start and stop times Services 186 start DN Startup 114 Startup programming 130 startup dialpad password 113 profile password 113 run Profile and Dialpad first 126 state of device checking 297 SWCA defining appearance keys 209
SIndex / 367 P0992669 03 Page 367 of 356 Compact ICS 6.0 Installer Guide setting controls 209 switch fax 218 Sys admin log 291 Sys test log 291 SysID 242 system admin, basic programming 116 System Administration Log 306 System Coordinator password 134 System Coordinator Plus password 134 system ID 242 system immunity 330 system prgrming hospitality services 232 system processor software 293 system profile choosing 126 system profile startup 126 System programming ETSI programming 235 system programming setting SWCA controls 209 SWCA keys 209 system restarts event messages 318 system settings Answer key 208 Automatic Time and Date 205 Direct dial extension 210 System Test Log 304 capacity 304 event messages 314, 318 recording 327 System version 291 system versioncheck version number 293 system processor software 293 system-wide call appearances, see SWCA T T reference point 29 T1 profile support 127, 128 T7316 programming telephone 117 target lines about 42, 44 and received number 163 TC on KSU 243 TE (see ISDN terminal equipment) TEI (see ISDN) telecommuting using ISDN applications 54 telephone alarm set 208, 309 CAP 212 control sets 184 dead 261 Feature button 117 handsfree button 117 Hold button 117 installation 100, 102 mounting on the wall 103 moving 208 moving (Automatic Telephone Relocation) 104 Release button 117 replacing 261, 262 testing 261 troubleshooting 260–262 voice message waiting indication 153
368 / SIndex P0992669 03 Page 368 of 356 Compact ICS 6.0 Installer Guide volume control 117 telephone loop specifications 330 telephones button icons 117 programming 117 temperature operating 331 storage 331 template changing default 131 Startup 114 types 131 Terminal Endpoint Identifiers (see ISDN, TEI) terminating resistors (see termination for ISDN loop) termination for ISDN loop description 76 shorting straps 77 termination resistance setting 162 testing checklist 255 emergency telephone 255 external lines 255 Loopback tests 320 modules 255 Norstar telephones 255 optional equipment 255 ports 255 system 255 System Test Log 327 wiring connections 255 Tests 291 time display, hospitality 233 time format, hospitality 234 timer disconnect 245times, service 233 tone fax tone detection 218 tones hospitality 234 tools 56 programming 117 Transfer Callback 203 transfer to remote administration 254 transparent dialing plan 49 troubleshooting 257 alarms 311 auxiliary ringer 270 Background Music 271 checklist 258 emergency telephone 262 external paging 271 feature codes 286 general procedure 259 ICS 278 line pools 287 lines 263–267 modules 273 network or remote users 280–289 optional equipment 270–272 replacing a telephone 261 telephones 260–262 Trunk Cartridge 273 types of problems 258 Trunk Answer programming 169, 170 trunk cards profile 1 127 profile 2 127 profile 3 127 profile 4 128 Trunk Cartridge
SIndex / 369 P0992669 03 Page 369 of 356 Compact ICS 6.0 Installer Guide checking the state 302 configuration 243 installation 78 troubleshooting 273 Trunk cartridge number attached to a module 300 Trunk data settings 155, 243 Trunk mode 159 trunk/line data copy 156 trunks loop start 42 type 156 U U interface 27 U-LT reference point 27 Unequipped 297, 301 unsupervised trunk mode 159 U-NT reference point 27 UPDATE 121 Updating state 301 upgrading your system 242 Usage metrics Hunt groups 323 User prefernces capabilities 145 V vacancy, room 233 version number check device 296 recording 325 videoconferencing and video using ISDN applications 53 -VIEW 120 VIEW-> 120VMsg centr tel#s (see Voice Message center telephone numbers) Voice Message center telephone numbers 240 voice message waiting indication 153 voltage 329, 330, 331 W wall mounting BST sets 100 wall mounting Norstar telephones 103 wild card character 147, 175 wild cards destination code 175 wiring 57 auxiliary ringer 270 BRI-ST 93 BRI-U 94 distribution block 84 grounding 57 I-ATA 90 ICS 83–97 ICS external loop start lines 90 Loopback test 320 page 90 port numbering 84 S or T terminal equipment 105 U-LT terminal equipment 106 U-NT network 96 verifying 255 Z Z, dialpad 113, 129
370 / SIndex P0992669 03 Page 370 of 356 Compact ICS 6.0 Installer Guide