Nortel Compact Ics 6.0 Installer Guide

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Programming for least cost routing
It may be cheaper to use another long distance carrier at another time of 
day. Continuing with the example used in the flowchart, long distance calls 
will go out on the same lines without an access code at Night because that 
is when rates become competitive. For the system to do this automatically, 
another route has to be built.
choose Route 007 (or any other available route) at 
Show Route:
press CLR to choose No numbr for the DialOut
choose Line pool A (local service carrier lines)
In this case, the change in route uses the start and stop times for the Night 
schedule (the schedules are set up under Services programming).
enter 91 at 
Show DstCode: 
make sure AbsorbLength is set to 1
the route programmed with the access code as its DialOut (Route 001) 
remains as the route used by 
Normal rte:
under Night rte:, select Route 007
User dials 
9-1-601-555-2222
9-1-601-555-2222
91 is a destination 
code – system uses 
Route 001 and Line 
Pool A
Routing tables 
absorb 91-601-555-2222Dialout programming 
tells the system to add 
the access code for long 
distance (e.g. 10222)
10222-1-601-555-2222
External lines recognize 
the long distance access 
code and switch to the 
appropriate carrier
1-601-555-2222
Call is directed in the 
public system 
						

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Calls that begin with the digits 91 will now travel out without using the 
access code when the Night schedule comes into use automatically, or 
when it is turned on at a control telephone.
Night schedInstaller password required
Indicate how the alternate routing should be activated for each of the 
schedules.
Service
Use ≠, ‘, and CHANGE to change the setting for each 
schedule: Off, Automatic, or Manual.
See Ringing service in this section for descriptions of the three settings.
Overflow routing
If all the lines used by a route are busy when a call is made, each schedule 
may be programmed to overflow to the route used for normal service. If 
this happens, the set will sound a warning tone and display the message 
Expensive route. The caller can then release the call to avoid using the 
normal route, or continue with the call.
Overflow routing is turned on or off for each schedule in programming. 
Press 
CHANGE to select the setting: Y (Yes) or N (No).
Tip - A schedule must be in use for overflow routing to 
be active. Overflow routing is not available in normal 
service. 
You must create an overflow route to be used with each 
destination code. This means every route used with a 
schedule that has overflow service must have an 
alternate in normal service. 
						

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Using dialing restrictions with routing
Routing service can be further customized by adding dialing restrictions to 
lines in line pools. Filters can restrict the use of the line to specific area 
codes. See the Networking features section of the Networking with Norstar 
on page 41, and Restrictions under both the Terminals&Sets and Lines 
programming sections for more information.
  Host system signaling codes
Tip - Host system signaling codes shown in the table 
can be part of the DialOut for a route
You can also use routing as an alternate method for a 
direct-dial number. For example, create a destination 
code 0 and program the number of the internal or 
external destination as the DialOut. Digit absorption 
should be set to 1.
Because overflow routing directs calls using alternate 
line pools, a call may be affected by different line 
restrictions when it is handled by overflow routing.
²àÚLink – if your Norstar system is connected to a private 
branch exchange (PBX), you can use a Link signal to 
access special features.
²à¡Pause – Enters a 1.5-second delay in a dialing 
sequence on an external line.
²¥¡áProgrammed Release – performs same function as 
¨ in a programmed dialing sequence. When the 
system encounters Programmed Release in a dialing 
sequence, it stops dialing and hangs up the call
²¥áRun/Stop – inserts a break point into a sequence of 
dialed numbers or characters used for automatic 
dialing.
²¡âÝWait for Dial Tone – causes a sequence of numbers 
to pause until dial tone is present on the line before 
continuing to dial.
See the Compact ICS 6.0  System Coordinator Guide for  more information. 
						

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Common settings
Services share the settings for control telephones, schedule names and 
schedule times.
Control sets
A control telephone turns Services on and off for the lines and/or 
telephones assigned to it. 
You can assign several control telephones for your system. 
A control telephone for lines controls Ringing service, Restriction 
service and Routing service for its assigned lines. 
A control telephone with assigned telephones controls Restriction 
service and Routing service for its assigned telephones. 
Assign a control telephone for each external line and telephone.
Use 
≠, CHANGE, ‘, and the dialpad to program the 
internal number of the control telephone for each line and each telephone.
Control set configurations for both lines and telephones can be copied from 
one set/line to another set/line or to a range of sets/lines, or to all sets/lines, 
using the COPY softkey.
Tip - External lines and telephones must be 
programmed with a control telephone to use the three 
kinds of Services.
You can copy the settings for a control telephone to more 
than one external line or telephone, but a line or 
telephone cannot be assigned to more than one control 
telephone. 
One recommendation is to have one control telephone 
for all lines and a different control telephone for  all 
telephones. 
						

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Schedules names
The schedule name is shown on the display of the control telephone when 
the schedule is turned on. It identifies the active schedule.
Use 
≠, CHANGE, ‘, and the dialpad to program the 
name.
A service can be turned on manually or automatically for 
all external lines and telephones controlled by a given 
control telephone, but you cannot combine schedules. In 
other words, a service can only be active as normal 
service or one of the six schedules at any one time. You 
can have several schedules active, as long as they are 
using different services.
The default control telephone for all lines and telephones 
is 21.
Tip - The default names of the six possible schedules 
are only suggestions and may be changed to any other 
name.
A schedule name can be one to seven characters long.
It is recommended that you reserve certain schedules (4, 
5, and 6) exclusively for alternate call routing (Routing 
service).  
						

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Schedule times
Schedule start and stop times are set at times you are most likely to want 
each service to be active. Use 
≠, CHANGE, ‘, and the 
dialpad to program the start and stop times for each schedule, on each day. 
Default schedule times
You can copy schedule times using 
COPY to make the programming easier. 
The following example shows how to program Night Schedule to start at 
5:00 p.m. on Monday through Friday, and end at 8:00 a.m. the following 
weekday morning. Night Schedule stays on all day Saturday and Sunday.
1. Enter 5:00 p.m. as the start time and 8:00 a.m. as the stop time for 
Monday under the Night Schedule.
2. Use 
COPY to program the same settings to Tuesday, Wednesday, 
Thursday, and Friday.
3. Enter 8:00 a.m. as the start time and 8:00 a.m. as the stop time for 
Saturday under the Night Schedule.
ScheduleStart timeStop time
Schedule 1: Night23:0007:00
Schedule 2: Evening17:0023:00
Schedule 3: Lunch12:0013:00
Schedule 4: Sched 400:0000:00
Schedule 5: Sched 500:0000:00
Schedule 6: Sched 600:0000:00
Tip - It is only necessary to program start and stop 
times for schedules that are activated automatically. See 
the instructions with Ringing service for information on 
activating schedules.
The time may be entered in either 12 or 24-hour format. 
If the display is in English, and the hour entered is less 
than 13, the display prompts you to specify 
AM or PM. 
						

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Sys speed dial
System speed dial allows you to create speed dial codes that can be used by 
any telephone in the system.
For CICs version 6.0 the number of system speed dial codes has been 
increased to 200 (001 to 255). The user speed dial codes have been adjusted 
to the 256-279 range.
If you specify a name with the speed dial entry, an incoming call on a CLID 
line with a dialed number that matches the speed dial entry will display the 
name as part of the CLID display on the receiving telephone or when 
²¡ÚÚ is invoked to display call information. This method of using 
the system speed dial entries for CLID display is called 
Alpha tagging.
Note: Alpha tagging is only invoked when the CO line service does not 
supply a name for the incoming call. It will only occur on telephones that 
have Caller ID set turned on (Caller ID set on page 152).
The CLID Match setting (CLID Match on page 210) determines how many 
digits of the received number need to match the system speed dial number 
to be accepted as a CLID match to allow the name display to occur.
For more information on using and programming System speed dial, see 
the Compact ICS 6.0 System Coordinator Guide. 
						

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Passwords
COS pswds
Class of Service (COS) passwords permit controlled access to system 
resources by both internal and remote users. When you enter a Class of 
Service password at a telephone, the restriction filters associated with your 
Class of Service password apply instead of the normal restriction filters. 
Similarly, when a remote user enters a Class of Service password on an 
incoming auto-answer line, the restriction filters and remote package 
associated with their Class of Service password apply instead of the normal 
restriction filters and remote package. 
COS passwords allow you to define individual passwords and determine 
the restriction filters and remote package associated with each.
Tips - Class of Service passwords for a system should 
be determined randomly and should be changed on a 
regular basis. 
Users should memorize their COS passwords instead of 
writing them down.
COS passwords should be deleted when the employee 
they are assigned to leaves the company.
Typically, each user has a separate password. 
Alternately, several users can share a password  or  one 
user can have several passwords.
A system can have a maximum of 100 six-digit COS 
passwords (00 to 99).
You can use 
COPY and the dialpad to copy the restriction 
filters and remote package from one COS password to 
another. COS passwords must be unique. 
						

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Pswd
Pswd defines the six-digit Class of Service password. There is no default 
password.
Use 
≠, CHANGE, and the dialpad to program the six-digit 
password. Use 
BKSP to edit numbers you have entered.
User flt
User filter allows you to assign a restriction filter to a Class of Service 
password. The user filter associated with the Class of Service password 
replaces any normally applicable set restriction, line/set restriction, and 
remote restriction.
Use 
≠, CHANGE, and the dialpad to program the two-digit user 
filter. The default setting (None), means that any normally applicable 
filters (set restriction, line/set restriction, or remote restriction) still apply.
Line flt
Line filter allows you to assign a specific line restriction to a Class of 
Service password. The line filter associated with the Class of Service 
password replaces any normally applicable line restriction.
Use 
CHANGE and the dialpad to program the two-digit line filter. The default 
setting (None), means that any normally applicable line filter still applies.
Remote pkg
Remote pkg allows you to assign a specific remote access package to a 
Class of Service password. The remote access package associated with the 
Class of Service password replaces any normally applicable remote access 
package.
Use 
CHANGE and the dialpad to program the two-digit remote package. The 
default setting (None), means that any normally applicable remote access 
package still applies. 
						

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Call log pswds
This setting allows you to override any Call log password programmed 
with the Call log feature, and resets it to None. It is used when someone 
forgets a password. Press 
≠ and enter the DN of the telephone. 
Press 
≠ and then CLR to clear the programmed password.
Programming pswds
You can choose any combination of six digits for Passwords. It is easier to 
remember the password if the digits spell a word. 
Provide passwords only to selected personnel to prevent unauthorized 
access to programming. Some passwords allow line assignments to be 
rearranged, which could disrupt your telephone service.
Installer
The default Installer password is 266344 (CONFIG).
Use
 CHANGE, the dialpad, and OK to program the Installer password.
Record the password in the Programming Record.
SysCoord+
The default System Coordinator Plus password is 727587 (SCPLUS).
Tip - You program a Call log password using the 
Call log Password feature. See the Telephone 
Feature Card or the Compact ICS 6.0 System 
Coordinator Guide for more information.