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Lucent Technologies Intuity CONVERSANT System Version 7.0 Guide

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    Administration Overview  Online Help
    Intuity™ CONVERSANT® System Version 7.0 Administration 
    585-313-501 Issue 3 January 2000 17
    Online Help
    Most screens and windows have a companion text window that contains 
    helpful reference information. Figure 13 on page 17
     shows the help screen 
    associated with the Database Access ID Table window. The system online 
    help windows are not designed to be a substitute for this book. They briefly 
    describe each of your options for a given menu/window. Press 
    F1
     to access 
    online help.
    Figure 13. Sample Online Help Screen, Database Access ID Table  
    						
    							1  
    Administration Overview  Access the Intuity CONVERSANT Administration Menus
    Intuity™ CONVERSANT® System Version 7.0 Administration 
    585-313-501 Issue 3 January 2000 18
    Access the Intuity CONVERSANT Administration Menus
    Use the following procedure to access the Intuity CONVERSANT 
    administration menu:1  
    At the 
    Console Login: 
    prompt, enter root
    The system prompts you for a password.
    2  
    Enter your root password.
    The system displays the system prompt 
    #.
    3  
    Enter one of the following commands at the prompt:~
    cvis_mainmenu
    The system displays the Intuity CONVERSANT menu (Figure 14 on page 18
    ).
    Figure 14. Intuity CONVERSANT Menu 
      
    						
    							1  
    Administration Overview  Access the Intuity CONVERSANT Administration Menus
    Intuity™ CONVERSANT® System Version 7.0 Administration 
    585-313-501 Issue 3 January 2000 19
    ~
    cvis_menu 
    !
    CAUTION:
    Do not create multiple, simultaneous cvis_menu processes, as this could 
    severely impact performance and may lock up the system. 
    The system displays the Voice System Administration menu (Figure 15 
    on page 19
    ). See Chapter 3, 
    Voice System Administration
     , for more 
    information and procedures on voice system administration.
    Figure 15. Voice System Administration Menu  
    						
    							1  
    Administration Overview  Access the Intuity CONVERSANT Administration Menus
    Intuity™ CONVERSANT® System Version 7.0 Administration 
    585-313-501 Issue 3 January 2000 20
    Intuity CONVERSANT Main Administration Menu Options
    From the Intuity CONVERSANT main menu, you can initiate two 
    administration options, UNIX System Administration and Voice System 
    Administration, or you can exit. 
    UNIX System 
    Administration
    The UNIX System Administration menu allows you to set up a variety of 
    generic software operations including backups, printer operations, and 
    peripheral setup. See Chapter 2, 
    UNIX Administration
     , for more information 
    and procedures on UNIX administration.
    Voice System 
    Administration
    The Voice System Administration menu allows you to begin your session for 
    administering the system, such as application package administration and 
    reports. See Chapter 3, 
    Voice System Administration
     , for more information 
    and procedures on voice system administration.
    Exit
    Exit takes you out of the Intuity CONVERSANT administration menus and 
    returns you to the UNIX system prompt.
    Press 
    F6
     (Cancel) from almost any place in the Intuity CONVERSANT 
    Administration menu structure to close the active window and return to the 
    previous menu. If you press 
    F6
     (Cancel) enough times, depending on how 
    deep into the menus you are, you will eventually exit the menu structure 
    completely and return to the operating system prompt. 
    						
    							1  
    Administration Overview  Access the Intuity CONVERSANT Administration Menus
    Intuity™ CONVERSANT® System Version 7.0 Administration 
    585-313-501 Issue 3 January 2000 21
    Note:
    F6
     (Cancel) does not exit from the UNIX System Administration 
    menus. See Exit UNIX System Administration Menu
     on page 57
     in 
    Chapter 2, 
    UNIX Administration
     , for the procedure to exit from the 
    UNIX System Administration menus. 
    						
    							Intuity™ CONVERSANT® System Version 7.0 Administration 
    585-313-501 Issue 3 January 2000 22
    2 
    UNIX Administration
    Overview
    This chapter describes the UnixWare™ system administration user interface 
    and the procedures to access the UnixWare administration menu, as well as 
    the procedures to perform basic UnixWare-level administration.
    The sections in this chapter are arranged in the same order as the 
    administration services in the UnixWare administration main menu. 
    						
    							2  
    UNIX Administration  UnixWare Documentation
    Intuity™ CONVERSANT® System Version 7.0 Administration 
    585-313-501 Issue 3 January 2000 23
    UnixWare Documentation
    For additional information on UnixWare administration, see the Novell 
    UnixWare documentation.
    Start with the 
    System Administration Volume 1
     for an overview of the 
    UnixWare system administration and for an introduction to administration 
    concepts and procedures.
    Many of the procedures in this chapter reference various UnixWare system 
    administration books. Follow the referenced procedures for additional 
    information.
    UNIX System Administration Access
    Use the following procedure to access SYSADM (the OA&M menu interface 
    of UnixWare):1  
    At the 
    Console Login: 
    prompt, enter root
    The system prompts you for a password.
    2  
    Enter your root password.
    The system displays the system prompt 
    #. 
    						
    							2  
    UNIX Administration  UNIX System Administration Access
    Intuity™ CONVERSANT® System Version 7.0 Administration 
    585-313-501 Issue 3 January 2000 24
    3  
    Enter cvis_mainmenu
    The system displays the Intuity CONVERSANT menu (Figure 16 on 
    page 24
    ).
    Figure 16. Intuity CONVERSANT V7.0 Menu  4  
    Select 
    UNIX System Administration
    .
    The system displays the UNIX System V Administration menu (Figure 17 
    on page 25
    ). 
    						
    							2  
    UNIX Administration  Application Administration
    Intuity™ CONVERSANT® System Version 7.0 Administration 
    585-313-501 Issue 3 January 2000 25
    Figure 17. UNIX System V Administration Menu  All of the procedures in this book assume that you are using the SYSADM 
    user interface menus. The procedures provide references to the books 
    detailing command line interfaces when possible.
    Application Administration
    The Application Administration menu provides menu and task for 
    administering custom applications. Application developers can use this option 
    to place menus from which to administer add-on or custom applications. 
    						
    							2  
    UNIX Administration  Backup Scheduling, Setup, and Control
    Intuity™ CONVERSANT® System Version 7.0 Administration 
    585-313-501 Issue 3 January 2000 26
    Backup Scheduling, Setup, and Control
    The Backup Service Management menu provides two backup options: basic 
    and extended. Backup files can be stored on either tape or diskettes.
    Note:Diskettes must be UNIX formatted when you begin this procedure; 
    tapes may be unformatted.
    See “Backing Up the Intuity CONVERSANT System” in Chapter 3, “Common 
    System Procedures, in 
    Intuity CONVERSANT System Reference
    , 585-313-
    205, for information on when to conduct backups.
    The basic backup services allow you to:
    •
    Display the date and time of the last system and incremental backup.
    •
    Conduct a backup of all files or only selected files in your HOME directory.
    •
    Add, change, delete, or display backup requests.
    •
    Back up all system and user files that have been modified or created 
    since your voice system was installed.
    The extended backup services allow you to:
    •
    Determine the backup rotation period.
    •
    Specify how backups are to be done for file systems and data partitions.
    •
    Display the backup history and backup status logs. 
    						
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