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Lucent Technologies Intuity CONVERSANT System Version 7.0 Guide
Lucent Technologies Intuity CONVERSANT System Version 7.0 Guide
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About This Book Using the CD-ROM DocumentationIntuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 li Adjusting the Window Size On HP and Sun workstations, you can control the size of the reader window by using the -geometry argument. For example, the command string acroread -geometry 900x900 mainmenu.pdf opens the main menu with a window size of 900 pixels square. Hiding and Displaying Bookmarks By default, the document appears with bookmarks displayed on the left side of the screen. The bookmarks serve as a hypertext table of contents for the chapter you are viewing. You can control the appearance of bookmarks by selecting View | Page Only or View | Bookmarks and Page. Using the Button Bar The button bar can take you to the book’s Index, table of contents, main menu, and glossary. It also lets you update your documents. Click the corresponding button to jump to the section you want to read. Using Hypertext Links Hypertext links appear in blue underlined text. These links are shortcuts to other sections or books. Navigating with Double Arrow Keys The double right and double left arrows ( and ) at the top of the Acrobat Reader window are the go-back and go-forward functions. The go- back button takes you to the last page you visited prior to the current page. Typically, you use to jump back to the main text from a cross reference or illustration. Searching for To p i c s Acrobat has a sophisticated search capability. From the main menu, select Tools | Search. Then select Master Index.
About This Book Using the CD-ROM DocumentationIntuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 lii Displaying Figures If lines in figures appear broken or absent, increase the magnification. You might also want to print a paper copy of the figure for better resolution. Printing the Documentation Note:For information on purchasing printed copies of the documents, see Obtaining Printed Versions of the Documentation on page l . If you would like to read the documentation in paper form rather than on a computer monitor, you can print all or portions of the online screens. Printing an Entire DocumentTo print an entire document, do the following:1 From the documentation main menu screen, select one of the print- optimized documents. Print-optimized documents print two screens to a side, both sides of the sheet on 8.5x11-inch or A4 paper. 2 Select File | Print. 3 Enter the page range you want to print, or select All. Note that the print page range is different from the page numbers on the documents (they print two to a page). 4 The document prints. 5 Close the file. Do not leave this file open while viewing the electronic documents.
About This Book How To Comment on This BookIntuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 liii Printing Part of a DocumentTo print a single page or a short section, you can print directly from the online version of the document.1 Select File | Print. 2 Enter the page range you want to print, or select Current. The document prints, one screen per side, two sides per sheet. How To Comment on This Book While we have tried to make this document fit your needs, we are interested in your suggestions for improving it and urge you to send your comments to us. Comment Form A comment form, available in paper and electronic versions, is available via the documentation CD-ROM. To use the comment form:1 Select Comments from the Main Menu of the CD-ROM. 2 Follow the instructions provided on the CD-ROM to do one of the following: ~ Print the paper version of the form, complete it, and either fax or mail it to us. ~ Access a Lucent Technologies website where you can enter your comments electronically.
About This Book How To Comment on This BookIntuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 liv Contact Us Directly If you prefer not to use the comment form, you can contact us directly at the following address or fax number. Note:Direct your correspondence to the attention of the Lucent Technologies Intuity CONVERSANT writing team. Be sure to mention the title of the book on which you are commenting. Lucent Technologies GLS Information Development Division Room 22-2H15 11900 North Pecos Street Denver, CO 80234-2703 US Fax 1 303-538-1741
Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 1 1 Administration Overview Overview This chapter provides an overview of system administration, the user interface, and the system administration process. Topics covered include:• User Interface Overview on page 2 • Intuity CONVERSANT User Interface on page 2 ~ Cursor Movement Keys on page 3 ~ Menus and Windows on page 5 ~ Message Line on page 10 ~ Function Keys on page 11 ~ Intuity CONVERSANT Main Administration Menu Options on page 20 • Online Help on page 17 • Access the Intuity CONVERSANT Administration Menus on page 18
1 Administration Overview User Interface Overview Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 2 User Interface Overview A user interface is a method by which a computer user accesses the information on the computer. For example, Microsoft Windows is a graphical user interface (also known as GUI). The Intuity CONVERSANT user interface is menu-driven; that is, you select an option from a list to display another menu or window. You can display more than one menu or window concurrently, but only the last one displayed is active. To return to the previous menu or window, you can cancel the active one. Intuity CONVERSANT User Interface Administering the voice system involves many activities, and all share a common user interface, or method of interaction. This means that regardless of the administrative task, the user interface follows a consistent format and style. Although the information on the screen changes often, the information arrangement does not change. The typical screen contents is as follows (Figure 6 on page 3 ): • Menu and/or window • Message line • Function key labels
1 Administration Overview Intuity CONVERSANT User Interface Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 3 Figure 6. Sample Intuity CONVERSANT System Screen Cursor Movement Keys Table 1 on page 4 lists the keys used to maneuver within a menu or window. They are referred to throughout this book as the cursor movement keys. Message Line Function Key Labels Menu or Window
1 Administration Overview Intuity CONVERSANT User Interface Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 4 Table 1. Cursor Movement Keys Type of Movement Key Move to next line in menu, list, or text; “wrap” from last item to first item in a menu or form Move to previous line in menu, list, or text; “wrap” from first item to last item in a menu or form Move down one “screenful” PgDw Move up one “screenful” PgUp Move to beginning of menu, text, or list Home Move to end of menu, text, or list End Move to next field in a screen or window Ta b , or Enter Move to previous field in a screen or window Shift , or Ta b Move to next character within a field Move to previous character within a field Delete character to the left of the cursor BackSpace
1 Administration Overview Intuity CONVERSANT User Interface Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 5 Menus and Windows You use menus and windows to exchange information with the voice system. This exchange may involve activities such as making menu selections or populating fields. Since the display may contain more than one menu or window at the same time, each menu/window is outlined so that it is clear what information it contains. At any given time, only one menu or window on screen is designated as active. Menus A menu allows you to select an option that takes you to the next menu or window (Figure 7 on page 5 ). Figure 7. Sample Menu
1 Administration Overview Intuity CONVERSANT User Interface Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 6 The components of a menu include:• Title — The title describes the information contained within the menu, or the tasks you can accomplish using it. In this book, titles are shown with the first letter of each word capitalized, followed by the word menu , such as the Configuration Management menu . • Scroll Indicator — The scroll bar indicates whether there is additional text to be displayed. The indicates there is more information to view below what is presently shown. The indicates there is more information to view above what is currently displayed. Not every menu has a scroll indicator. Selecting a Menu ItemTo select a menu item, highlight it using one of the following methods and then press ENTER : • Use the cursor movement keys to move the highlight bar:~ Press to move the highlight bar down. ~ Press to move the highlight bar up. Menus have a “rollover” feature. When the cursor reaches the last item of the menu, press to return to the first menu item. If the cursor is highlighting the first menu item, press to move to the last menu item.