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Lucent Technologies Intuity CONVERSANT System Version 7.0 Guide
Lucent Technologies Intuity CONVERSANT System Version 7.0 Guide
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3 Voice System Administration Voice Equipment Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 177 The system displays the Unassign Services from Channels window (Figure 107 on page 177 ). Figure 107. Unassign Services From Channels Window 2 Enter the channel number or range of numbers to be unassigned in the Channel Numbers: field. Valid numbers range from 0 to the maximum number of channels in the system. You can enter multiple channels separated by commas or a range of channels can be entered using a dash. For example, an entry of 1, 3–5, 10 would specify channels 1, 3, 4, 5, and 10. 3 Press F3 (Save). The system unassigns the selected channel or range of channels.
3 Voice System Administration Voice Equipment Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 178 Number Services The Number Services menu option allows you to assign, display, and unassign numbers services. Use this procedure to access the Number Services menu:1 Start at the Voice Services menu (Figure 103 on page 171 ) and select: The system displays the Number Services menu (Figure 108 on page 178 ). Figure 108. Number Services Menu Assign Number ServiceThe Assign Services to Number window allows you to specify a service or application to use for incoming calls on the called number (DNIS) or calling number (ANI), and is only valid for channels assigned to *DNIS_SVC. > Number Services
3 Voice System Administration Voice Equipment Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 179 Use this procedure to assign number service:1 Start at the Number Services menu (Figure 89 on page 141 ) and select: The system displays the Assign Number Service window (Figure 109 on page 179 ). Figure 109. Assign Number Service Window 2 Enter a number, range of numbers, or any in the Called Numbers: field. The number represents the telephone number to dial to reach the specified service. The number of digits must match those that the switch provides. You can enter numbers with a comma, a dash, or a space as delimiters. The first column contains a single number, the word any , or the first number in the range. The second column contains the last number in the range. > Assign Service
3 Voice System Administration Voice Equipment Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 180 For example, to specify the extension 4876, enter 4876 in column 1 and leave column 2 blank. To specify any number, enter any in column 1 and leave column 2 blank. To specify a range 5554876–5555210, enter 555–4876 in column 1 and 555–5210 in column 2. 3 Enter the number, range of numbers, or any in the Calling Numbers: field. This number represents the caller’s (or calling party) number. The number of digits must match those that the switch provides. You can enter numbers with a comma, a dash, or a space as delimiters. The first column contains a single number, the word any, or the first number in the range. The second column contains the last number in the range. For example, to specify the single number 6148604876, enter 6148604876 in column 1 and leave column 2 blank. To specify any number, enter any in column 1 and leave column 2 blank. To specify a range 5554876–5555210, enter 555–4876 in column 1 and 555–5210 in column 2. 4 Enter a string of 16 characters or less in the Service Name: field or press F2 (Choices) to select from a menu. This field represents the name of the service that handles the incoming call on the channel(s). 5 Press F3 (Save). The system assigns a service to the specified number or numbers.
3 Voice System Administration Voice Equipment Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 181 Display Number ServicesThe Display Number Services window displays all currently assigned number services. Use this procedure to display number services:1 Start at the Number Services menu (Figure 108 on page 178 ) and select: The system displays the Display Number Services window (Figure 110 ). Figure 110. Display Number Services Window Table 16 on page 182 describes the columns in this window. > Display Services
3 Voice System Administration Voice Equipment Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 182 Unassign Number ServiceThe Unassign Service menu option allows you to unassign services from one or more numbers. Use this procedure to unassign number service:1 Start at the Number Services menu (Figure 108 on page 178 ) and select: The system displays the Unassign Number Service window (Figure 111 on page 183 ). Table 16. Description for Display Number Services Window Column Name DescriptionCALLED NUMBERS Displays the called number corresponding to the service (E&M and PRI) CALLING NUMBERS Displays the calling number corresponding to the service (PRI) SERVICE NAME Displays the name of the service that corresponds to the called or calling number> Unassign Service
3 Voice System Administration Voice Equipment Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 183 Figure 111. Unassign Number Service Window 2 Enter a number, range of numbers, or any in the Called Numbers: field. The number represents the telephone number to dial to reach the specified service. The number of digits must match those that the switch provides. You can enter numbers with a comma, a dash, or a space as delimiters. The first column contains a single number, the word any , or the first number in the range. The second column contains the last number in the range. To specify the single number 6148604876, enter 6148604876 in column 1 and leave column 2 blank. To specify any number, enter any in column 1 and leave column 2 blank. To specify a range 5554876–5555210, enter 555–4876 in column 1 and 555–5210 in column 2. 3 Enter the number, range of numbers, or any in the Called Numbers: field. This number represents the caller’s (or calling party) number. The number of digits must match those that the switch provides. You can enter numbers with a comma, a dash, or a space as delimiters. The first column contains a single number, the word any , or the first number in the range. The second column contains the last number in the range.
3 Voice System Administration Voice Equipment Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 184 To specify the single number 6148604876, enter 6148604876 in column 1 and leave column 2 blank. To specify any number, enter any in column 1 and leave column 2 blank. To specify a range 5554876–5555210, enter 555–4876 in column 1 and 555–5210 in column 2. 4 Press F3 (Save). The system unassigns a service from the specified number or numbers. Print a Voice Equipment Report Use the voice equipment print option to obtain a complete printout of the voice equipment report.1 Start at the Display Voice Equipment window (Figure 90 on page 142 ) and press F8 (Actions). The system displays the Actions menu (Figure 45 on page 66 ). 2 Select: Note:This report does not print if a printer is not configured for use with the voice system. See Printer Administration on page 427 in Chapter 7, Peripheral Administration , for more information about printer administration. > Print
Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 185 4 Feature Package Administration Overview This chapter describes the procedures to administer the following optional feature packages in the voice system:• Script Builder Fax Actions • Adjunct/Switch Application Interface (ASAI) • Universal Call ID (UCID)
4 Feature Package Administration Script Builder Fax Actions Administration Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 186 Script Builder Fax Actions Administration Fax loading and printing and fax transmission queue management is accomplished through the Script Builder Fax Actions menu. Note:To create applications using Script Builder Fax Actions, see Chapter 8, “Using Optional Features,” of Intuity CONVERSANT System Version 7.0 Application Development with Script Builder , 585-313-206. Once an application is developed, assign it to any fax-enabled analog or digital channel. See Voice Equipment on page 140 in Chapter 3, Voice System Administration . Use the following procedure to access the Script Builder Fax Actions menu: 1 Start at the Voice System Administration menu (Figure 42 on page 59 ) and select: The system displays the Script Builder FAX Actions menu (Figure 112 on page 187 ). > Script Builder FAX Actions > Application Package Administration