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Lucent Technologies Intuity CONVERSANT System Version 7.0 Guide
Lucent Technologies Intuity CONVERSANT System Version 7.0 Guide
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1 Administration Overview Intuity CONVERSANT User Interface Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 7 • Type the first character(s) of the menu line. The system highlights the first menu item beginning with that letter. For example, in Figure 7 on page 5 , type S to select System Control . If there is another menu item beginning with “s,” type more characters. The menu items are not case-sensitive; that is, typing A is the same as typing a. If you type a letter for which there is no matching item, the system “beeps” and does not move the highlight bar. Windows A window allows you to enter and view information, and can range in size. See Figure 8 on page 7 and Figure 9 on page 8 . Figure 8. Sample Window
1 Administration Overview Intuity CONVERSANT User Interface Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 8 Figure 9. Sample Window The components of a window include:• Title — The title describes the information contained within the window, or the tasks you can accomplish using it. In this book, titles are shown with the first letter of each word capitalized, followed by the word window , such as the Voice Equipment window . • Scroll Indicator — The scroll bar indicates whether there is additional text to be displayed. The indicates there is more information to view below what is presently shown. The indicates there is more information to view above what is currently displayed. Not every window has a scroll indicator. • Fields — Fields are the areas on a window where you enter information. For example, in Figure 6 on page 3 the fields are Channel Numbers , Service Name , and Startup Service . Use the TA B or ENTER keys to move through the fields in succession.
1 Administration Overview Intuity CONVERSANT User Interface Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 9 Populating FieldsYou can enter information in a field in the following three ways:• Type the first character(s) of the entry. With the cursor positioned on the field, begin to type the entry. As soon as you type enough characters to uniquely identify the desired entry, the system automatically supplies the remaining characters. If the entry is invalid, the system beeps and removes the invalid characters. For example, given the Day: field in Figure 10 on page 10 , assume that valid entries are the names of the days in the week. When you type M, the system fills in the entire word Monday because there is only one valid entry that begins with M. However, if you type S, the system waits before filling in the day of the week because there are two valid entries that begin with S (Saturday and Sunday). At this point, if you type a, the system fills in the word Saturday . If you type u, the system fills in the word Sunday . This technique is not case-sensitive. In other words, typing either M or m in the above example results in the system filling in the word Monday .
1 Administration Overview Intuity CONVERSANT User Interface Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 10 Figure 10. Fields in the Call Data Summary Report Window • Type the entire entry. Move to the desired field and type the entire entry. While in a field, you can also edit the entry. • Use the CHOICES screen selections. Press F2 (Choices) to open a menu which shows the available choices for a field. Select an option as you would in a standard menu. The content of the CHOICES menu varies depending on the situation, and sometimes no CHOICES menu is available for a screen or window. Message Line The message line, if present on the screen, contains a brief instruction to help you decide what to do next. The message line also reports the successful or unsuccessful completion of a task.
1 Administration Overview Intuity CONVERSANT User Interface Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 11 Function Keys Your keyboard has eight to twelve function keys. The system uses the first eight function keys, labeled F1 through F8 . The boxed labels at the bottom of the display correspond to the function keys on your keyboard. Function keys are the means by which you command the system to perform a function within the active menu or window. The label describes the instruction that is sent to the system when you press the corresponding function key. The commands, and therefore the labels, that are available at any given time vary depending on the active menu/window. Menus and windows may have one or two rows of function key labels. See Figure 11 on page 12 for an example window with function key labels. In Figure 11 on page 12 you would press F1 to access the Help screen for the System Monitor window. Also in Figure 11 on page 12 , notice that the label for F4 is blank. This indicates that no command is issued if you press the F4 function key. If you press an inactive function key, the system beeps and the message line either indicates an undefined function key or continues to display the last message. The function key labels displayed apply only to the active menu/window.
1 Administration Overview Intuity CONVERSANT User Interface Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 12 Figure 11. Function Key Labels — System Monitor Window Standard Function Key Labels Standard function key labels remain constant regardless of the active menu or window. They represent commands that are valid for every menu/window in the system. See Table 2 on page 13 for a description of standard function key labels.
1 Administration Overview Intuity CONVERSANT User Interface Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 13 Table 2. Standard Function Key Labels Key DescriptionF1 (Help)Opens an online help window. See Online Help on page 17 for more information about online help. F6(Cancel)Closes the active screen and cancels any additions, deletions, or changes made. The screen that immediately precedes the just-closed screen becomes the active screen. If there is an activity in progress, such as making a back-up copy of an application on a floppy disk, pressing F6 (CANCEL) does not interrupt the operation. F7(Cmd-Menu)Opens the Command Menu. Options include System Monitor, Trace Service, and Exit. See Command Menu on page 449 in Chapter 8, Common Administration , for more information.
1 Administration Overview Intuity CONVERSANT User Interface Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 14 Optional Function Key Labels The optional function key labels change based on the active menu or window, and provide commands that are unique to the menu or window. See Table 3 on page 14 for a description of optional function key labels. Table 3. Optional Function Key Labels Function Key LabelDescriptionF2 (Choices)Opens a menu screen containing choices for the current field, if there is a finite set of choices for a particular field. Move the cursor to the field you want to fill, then press F2 (CHOICES). The CHOICES menu opens, displaying the options available for that field. F2(Prevpage)Scrolls back one full page, towards the beginning of text that is too long to fit within the active screen or window. F3 (Nextpage)Scrolls forward, toward the end of text that is too long to fit within the active screen, menu, or window. For example, pressing F3 in Figure 11 on page 12 orders the system to move to the next page, while pressing F3 in Figure 12 on page 16 sounds a beep, but does nothing else because that key is “empty.” F3 (Save) Preserves all changes made in the screen. 1 of 2
1 Administration Overview Intuity CONVERSANT User Interface Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 15 F4 (Top) Scrolls toward the top of a page. F5 (Bottom) Scrolls toward the bottom of a page. F6(Print)Prints the information provided by the active screen, such as a report.F7 (Frm-Mgmt)Opens the Frame Management Menu. See Command Menu on page 449 in Chapter 8, Common Administration , for more information. Options include list, move, refresh, and UNIX system. F8 (Chg-Keys)Switches the function key labels displayed from standard to optional, or vice versa. For example, Figure 11 on page 12 and Figure 12 on page 16 show the System Monitor window. Figure 12 on page 16 displays the optional function key labels through the use of F8 (Chg-Keys) to switch between the standard (Figure 11 on page 12 ) and optional (Figure 12 on page 16 ) labels. Table 3. Optional Function Key Labels Function Key LabelDescription 2 of 2
1 Administration Overview Intuity CONVERSANT User Interface Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 16 Figure 12. Change Keys — System Monitor Screen Note:The Host Mon function key selection does not appear unless host software is installed.