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Lucent Technologies Intuity CONVERSANT System Version 7.0 Guide
Lucent Technologies Intuity CONVERSANT System Version 7.0 Guide
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3 Voice System Administration Voice Equipment Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 157 Groups to Channels The Group to Channel menu option allows you to assign and unassign channels to equipment group(s). For example, an equipment group can be dedicated to outbound call bridging so that bridging does not interfere with incoming calls. Assign Groups to Channels Use the following procedure to assign an equipment group to channels:1 Start at the Voice Equipment menu (Figure 89 on page 141 ) and select: The system displays the Assign Channels to Groups window (Figure 95 on page 157 ). Figure 95. Assign Channels to Groups Window > Assign > Groups to Channels
3 Voice System Administration Voice Equipment Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 158 2 Enter the channel or range of channels that you want to assign to equipment groups in the Channels: field. Type a single channel number or a range of channel numbers, separated by commas or spaces, or all — this assigns all channels to the equipment groups specified in the Groups: field. 3 Enter the equipment group or groups to which you want to assign the channels in the Groups: field. Type a single equipment group number, or a range of equipment group numbers separated by commas or spaces. Valid equipment group numbers are 0–30. Note:Equipment group 31 is a reserved group, used to specify channels that the system should ignore when it executes a soft seizure (soft_szr command). This allows you to mark certain channels as not being in the channel group specified by a soft seizure request on “any channel, any equipment group.” If a channel is assigned to equipment groups 0 and 31, it is only considered for soft seizures that specifically request equipment group 0. 4 Press F3 (Save). The system assigns the specified channels to the selected equipment groups.
3 Voice System Administration Voice Equipment Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 159 Unassign Groups to Channels Use the following procedure to unassign an equipment group to channels:1 Start at the Voice Equipment menu (Figure 89 on page 141 ) and select: The system displays the Unassign Channels From Groups window (Figure 96 on page 159 ). Figure 96. Unassign Channels From Groups Window 2 Enter the channel or range of channels that you want to unassign to equipment groups in the Channels: field. Type a single channel number, a range of channel numbers separated by commas or spaces, or all — (to unassign all channels from the equipment groups specified in the Groups: field). > Unassign > Groups to Channels
3 Voice System Administration Voice Equipment Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 160 3 Enter the equipment group or groups to which you want to unassign the channels in the Groups: field. Type a single equipment group number, or a range of equipment group numbers separated by commas or spaces. Valid equipment group numbers are 0–30, with equipment group 31 used as a reserved group. 4 Press F3 (Save). The system unassigns the specified channels from the selected equipment groups. PBX Extension The PBX Extension menu option allows you to assign an ASAI channel (only) to a PBX extension telephone number.! CAUTION: Be careful when assigning and reassigning ASAI channels to a PBX extension. Assignments made overwrite PBX extensions currently in effect on the specified channel.
3 Voice System Administration Voice Equipment Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 161 Assign PBX Extension Use the procedure below to assign a PBX extension telephone number to an ASAI channel: 1 Start at the Voice Equipment menu (Figure 89 on page 141 ) and select The system displays the Assign PBX Extension to a Channel window (Figure 97 on page 161 ). Figure 97. Assign PBX Extension to a Channel Window 2 Enter the extension telephone number for the channel, up to 7 digits, in the PBX Extension: field. 3 Enter a single channel number in the Channel Number: field. > Assign > PBX Extension
3 Voice System Administration Voice Equipment Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 162 4 Press F3 (Save). The system assigns the specified PBX extension telephone number to the selected channel. Unassigning PBX Extensions from Channels Use the procedure below to unassign PBX extensions from channels:1 Start at the Voice Equipment menu (Figure 89 on page 141 ) and select The system displays the Unassign PBX Extension from a Channel window (Figure 98 on page 162 ). Figure 98. Unassign PBX Extension from a Channel Window 2 Enter the channel number from which you want to unassign in the Channel Number: field. 3 Press F3 (Save). The system unassigns the PBX extension from the specified channel. > Assign > PBX Extension
3 Voice System Administration Voice Equipment Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 163 SSP Functions The SP/SSP Functions menu option allow you to assign functions to the SSP circuit cards, or to change the currently assigned functions of SSP circuit cards. Assign SSP Functions Use the following procedure to assign functions to SSP circuit cards:1 Start at the Voice Equipment menu (Figure 89 on page 141 ) and select: The system displays the Assign SSP Functions window (Figure 99 on page 164 ). > Assign/Change SP/SSP Functions > SP/SSP Functions
3 Voice System Administration Voice Equipment Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 164 Figure 99. Assign/Change Functions to SSP Cards Window! CAUTION: The SSP circuit card must be in the manoos state before functions may be asigned to it. Be careful when making assignments and reassignments. Assignments made in the Assign Functions to SP/SSP Cards window overwrite any other assignments cuirrently in effect on the specified circuit cards. See Equipment State on page 150 for nformation on changing states. 2 Enter a single number or press F2 (Choices) to select from a menu in the Card Number: field. After entering the card number, the current settings are displayed.
3 Voice System Administration Voice Equipment Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 165 3 In the remaining fields, enable the function with Yes, or disable with No. The optional feature packages shown below may or may not appear in the Assign/Change Functions fo SP/SSP Cards window, depending on the software installed on your voice system. Several of these functions can be used in combination with another, depending on the type of circuit card, and the software installed. Table 14 on page 165 describes the valid functionality combinations. Table 14. Valid SP/SSP Function Combinations Function Valid for SSP All functions Yes (except ISDN-PRI which is not supported on SSP) Call Classification Analysis (only) Yes FlexWord speech recognition (only) Yes ISDN-PRI (only) No Fax Yes Dial Pulse Recognition Yes Text to Speech (only) Yes 1 of 2
3 Voice System Administration Voice Equipment Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 166 Display SP/SSP Functions Use the following procedure to view the current assignments for the SSP cards in your system:1 Start at the Voice Equipment menu (Figure 89 on page 141 ) and select: The system displays the Display SP/SSP Functions window (Figure 100 on page 167 ). Code + Play Yes Code + Play + FlexWord Yes Code + Play + WholeWord + Echo CancellationYes WholeWord + Echo Cancellation Yes Table 14. Valid SP/SSP Function Combinations Function Valid for SSP 2 of 2 > Display SP/SSP Functions > SP/SSP Functions