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Lucent Technologies Intuity CONVERSANT System Version 7.0 Guide
Lucent Technologies Intuity CONVERSANT System Version 7.0 Guide
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3 Voice System Administration Voice Equipment Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 167 Figure 100. Display SSP Functions Window 2 In the Card Number: field, enter a single number or press F2 (Choices) to select from a menu. After entering the card number, the current settings are displayed. 3 Press F6 (Cancel) twice to return to the Voice Equipment menu (Figure 89 on page 141 ).
3 Voice System Administration Voice Equipment Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 168 PBX Extension The PBX Extension menu option allows you to assign an ASAI channel (only) to a PBX extension telephone number.! CAUTION: Be careful when assigning and reassigning ASAI channels to a PBX extension. Assignments made overwrite PBX extensions currently in effect on the specified channel. Assign PBX Extension Use the procedure below to assign a PBX extension telephone number to an ASAI channel: 1 Start at the Voice Equipment menu (Figure 89 on page 141 ) and select The system displays the Assign PBX Extension to a Channel window (Figure 101 on page 169 ). > Assign > PBX Extension
3 Voice System Administration Voice Equipment Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 169 Figure 101. Assign PBX Extension to a Channel Window 2 Enter the extension telephone number for the channel, up to 7 digits, in the PBX Extension: field. 3 Enter a single channel number in the Channel Number: field. 4 Press F3 (Save). The system assigns the specified PBX extension telephone number to the selected channel. Unassigning PBX Extensions from Channels Use the procedure below to unassign PBX extensions from channels:1 Start at the Voice Equipment menu (Figure 89 on page 141 ) and select The system displays the Unassign PBX Extension from a Channel window (Figure 102 on page 170 ). > Assign > PBX Extension
3 Voice System Administration Voice Equipment Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 170 Figure 102. Unassign PBX Extension from a Channel Window 2 Enter the channel number from which you want to unassign in the Channel Number: field. 3 Press F3 (Save). The system unassigns the PBX extension from the specified channel. Voice Services The Voice Services menu option allows you to assign, display, and unassign channel and number services. Use the following procedure to access the Voice Services menu:1 Start at the Voice Equipment menu (Figure 89 on page 141 ) and select: The system displays the Voice Services menu (Figure 103 on page 171 ). > Voice Services
3 Voice System Administration Voice Equipment Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 171 Figure 103. Voice Services Menu Channel Services The Channel Services menu option allows you to assign, display, and unassign channel services. Use the following procedure to access the Channel Services menu:1 Start at the Voice Services menu (Figure 103 on page 171 ) and select: The system displays the Channel Services menu (Figure 104 ). Figure 104. Channel Services Menu > Channel Services
3 Voice System Administration Voice Equipment Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 172 Assign ServiceThe Assign Services to Channels window allows you to specify the service or application to use for incoming calls on one or more channels. Use the following procedure to assign services to channels:1 Start at the Channel Services menu (Figure 104 on page 171 ) and select: The system displays the Assign Services to Channels window (Figure 105 on page 172 ). Figure 105. Assign Services to Channels Window > Assign Service
3 Voice System Administration Voice Equipment Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 173 2 In the Channel Numbers: field, enter the channel number or range of numbers. Valid numbers range from 0 to the maximum number of channels in the system. Multiple channels may be entered separated by commas, or a range of channels may be entered using a dash. For example, an entry of 1, 3–5, 10 would specify channels 1, 3, 4, 5, and 10. 3 Enter the name of service that will handle the incoming call in the Service Name: field. Valid names are a string of 16 characters or less, or press F2 (Choices) to select from a menu. A special service name of “*DNIS_SVC” is available. It allows you to select a number service based on the called and calling numbers. It is also used when multiple services are supported by a single trunk or special services are required for specific callers. DNIS (called party) is available with E1/T1 (E&M), E1 (CAS), and PRI. DNIS is also available when ASAI is used with a Tip/Ring, LST1, or LSE1 connection to a DEFINITY switch. Another special service name “ANI” (calling party) is available with PRI, or when ASAI is used with a Tip/Ring, LST1, or LSE1 connection to a DEFINITY switch.
3 Voice System Administration Voice Equipment Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 174 4 (Optional) Enter the name of the application that handles the call setup procedures in the Startup Service: field. This field can be used to collect additional information, such as ANI and DNIS via the use of the converse vector step, when a new call arrives. Currently, the Application Dispatch process only uses this service for new calls. When an exec action occurs on this channel, the prior service name field is used. 5 Press F3 (Save Assign). The system assigns the indicated services to the selected channel or range of channels. Display Channel ServicesThe Display Channel Services window displays all currently assigned channel services. Use the following procedure to display channel services:1 Start at the Channel Services menu (Figure 104 on page 171 ) and select: The system displays the Display Channel Services window (Figure 106 on page 175 ). > Display Services
3 Voice System Administration Voice Equipment Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 175 Figure 106. Display Channel Services Window Table 15 on page 176 describes the columns in this window.
3 Voice System Administration Voice Equipment Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 176 Unassign Channel ServiceThe Unassign Service menu option allows you to unassign services from one or more channels. Use the following procedure to unassign channel service:1 Start at the Channel Services menu (Figure 104 on page 171 ) and select: Table 15. Descriptions for Display Channel Services Window Column NameDescriptionCHANNEL Channel number assigned to the service displayed in the SERVICE column SERVICE Name of the service that corresponds to the channel number displayed in the CHANNEL column STARTUP SERVICE Name of the service that handles calls requiring special call set up procedures > Unassign Service