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Lucent Technologies Intuity CONVERSANT System Version 7.0 Guide
Lucent Technologies Intuity CONVERSANT System Version 7.0 Guide
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5 Switch Interface Administration Analog Interfaces Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 237 Intelligent Transfer Actions•To Initiate Transfer •To Complete Transfer FW HFW HFW HFW HFW HFW H To Reconnect Caller •No Answer •Busy FP FPFPF FPFFPF FPFPF † FPF † FP ‡ FP ‡ FPF † FPF † * Appears only when Text-to Speech is installed. † Values represented support DEFINITY G3 switch. ‡ Values represented support DEFINITY G2 switch. Table 24. Default Parameter Values for Analog Switch InterfacesParameter Switch Name AT & T DimensionMerlin LegendAT & T System 25AT & T System 75AT & T System 85DEFINITY ECS and Nortel Meridian M1 3 of 3
5 Switch Interface Administration Analog Interfaces Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 238 Table Key:• TT = touch-tone signaling • DP = dial-pulse signaling • F = switch hook flash; the valid range for all switches is 0–1550 milliseconds • W = wait for dial tone; if there is no dial tone after 5 seconds, an error conditions exists • P = pause for 3 seconds • H = hang-up (onhook) Set Analog Interfaces Parameters Use the following procedure to set the parameters in the Analog Interface window if the default parameters described above do not meet your switch interface needs. Note:All selected options must match the corresponding options on the switch (either PBX or network) to avoid service problems.
5 Switch Interface Administration Analog Interfaces Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 239 Standard Analog Interface Parameters1 Start at the Switch Interfaces menu (Figure 126 on page 231 ) and select The system displays the Analog Interfaces window (Figure 127 on page 232 ). 2 Enter the length of flash duration in the Switch Hook Flash Duration: field. Valid values are 0–1550 milliseconds. Note:Flash is a short, on-hook interval recognized by many switches as a request for special services, including hold or transfer. 3 Enter the minimum amount of time needed for a loop current interruption to occur in the Wink Disconnect Interval: field. Valid values are 80–800 milliseconds. The default is 300. 4 Enter the type of address signaling for outbound dialing in the Type of Signaling: field, or press F2 (Choices) to select from a menu. Valid values are TT (touch-tone signaling) or DP (dial-pulse signaling). The default is TT. 5 Enter the volume adjustment for all incoming speech on analog circuit cards in the Incoming Speech Volume: field. Valid values are 0–32000. Values less than 100 or greater than 8000 may distort the incoming speech. The default is 4000. > Analog Interfaces
5 Switch Interface Administration Analog Interfaces Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 240 Any adjustment occurs before the system processes the incoming speech for coding it later for playback. The value in the Incoming Speech Volume: field represents a gain applied to the speech input using a logarithmic scale. A value of 1000 equals no gain; that is, the input is coded at the same level as it is received. Multiplying by 1.414 (the square root of two) approximately doubles the input volume, or increases it by 3 dB. Therefore, a value of 1414 in the field doubles the volume of incoming speech before it is coded, 2000 doubles it a second time, 2828 doubles it a third time, etc. To decrease the incoming speech volume, multiply by 0.707 to approximately half the value or decrease it by 3 dB. Therefore, a value of 707 in the field reduces the volume by half, 500 by half a second time, etc. Table 25 on page 240 shows the relationship between the volume number and the actual change in volume expressed in decibels. Table 25. Incoming Speech Volume Parameter Affect on Decibels Parameter Setting Gain in Decibels 500 -6 707 -3 1000 0 1 of 2
5 Switch Interface Administration Analog Interfaces Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 241 6 Enter the volume adjustment for all outgoing speech played on analog circuit cards in the Outgoing Speech Volume: field. Valid values are 0–32000. The default value for analog (tip/ring) circuit cards is 1000. The value in this field and its effect are the same as for the Incoming Speech Volume: field. Any adjustment is applied to recorded speech as it is processed for playback. 7 (Optional) Enter the outgoing volume of speech in the Outgoing Text Volume: field. Valid values are 0–32000 (-30 to +30 dB). The default value is 4000. Note:The optional Text-to-Speech feature package must be installed on your system for this field to be visible. 1414 +3 2000 +6 2828 +9 4000* +12 * The default value. Table 25. Incoming Speech Volume Parameter Affect on DecibelsParameter Setting Gain in Decibels 2 of 2
5 Switch Interface Administration Analog Interfaces Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 242 8 Enter Yes or No in the Dial Tone Training: field to specify system training for existing dial tones. The default is Yes. If this field is set to “Yes,” dial tone training is performed on each analog circuit card when the voice system is started or the state of the circuit card is changed to “inserv.” If the field is set to “No,” default dial-tone recognition parameters are used and no training is performed. If a switch integration package is installed on your system, the package may specify that the default Dial Tone Training: field cannot be changed. If changing the field is not allowed, you receive an error message when you attempt to save your settings. Blind Transfer Actions1 Enter one or more code letters from Table 26 on page 244 in the To Initiate Transfer: field. If you are using a DEFINITY switch with tip/ring circuit cards, FW is the default. 2 Enter one or more code letters from Table 26 on page 244 in the To Complete Transfer: field. If you are using a DEFINITY switch with tip/ring circuit cards, H is the default.
5 Switch Interface Administration Analog Interfaces Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 243 Intelligent Transfer Actions1 Enter one or more code letters from Table 26 on page 244 in the To Initiate Transfer: field. If you are using a DEFINITY switch with tip/ring circuit cards, FW is the default. 2 Enter one or more code letters from Table 26 on page 244 in the To Complete Transfer: field. If you are using a DEFINITY switch with tip/ring circuit cards, H is the default. 3 Enter one or more code letters from Table 26 on page 244 in the No Answer: field. If you are using a DEFINITY switch with tip/ring circuit cards, FPF is the default. 4 Enter one or more code letters from Table 26 on page 244 in the Busy: field. If you are using a DEFINITY switch with tip/ring circuit cards, FPF is the default.
5 Switch Interface Administration Analog Interfaces Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 244 5 Press F3 (Save). The system displays the following message: In order for the Analog Interface Parameters to be effective, execute Stop Voice System. For changes to Transfer Sequences to be effective, any installed applications must be reinstalled. Press ENTER to continue. 6 Press ENTER . The system saves the specified analog switch parameters. Table 26. Transfer Code Sequences Defined Code Letter Description F Switch hook flash. W Wait for dial tone. P Pause (waits for approximately 3 seconds). 0-9, #, * (any touch-tone digit) Transmit that touch-tone digit to the PBX. H Hangup.
5 Switch Interface Administration Analog Interfaces Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 245 Print Analog Interface Information Use the following procedure to print analog interface information:1 Start at the Analog Interfaces window (Figure 127 ) and press F8 (Chg- Keys). The system displays the alternate function keys. 2 Press F6 (Print). The system prints the selected analog interface information. Note:This information does not print if a printer has not been configured for use with the voice system. See Printer Administration on page 427 in Chapter 7, Peripheral Administration , for more information about printer administration. Non-US Analog Switch Integration Currently, several international switch integration packages are available for the voice system. When a non-U.S. switch integration package is installed in the system, it includes the following packages:• Country_name DEFINITY switch integration package • Country_name Public Telephone Network switch integration package
5 Switch Interface Administration Analog Interfaces Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 246 These choices appear in the PBX Defaults menu (Figure 128 on page 233 ) if these packages are installed on the system. Select the DEFINITY switch choice for the country when you are connecting the voice system to a DEFINITY switch or select the telephone network package for that country if you are connecting the voice system to the public switch network. The differences in these two packages are in internal configuration. To find out the countries for which switch integration packages are available, contact the International Technical Assistance Center (ITAC) at 800-538- 4666. Country-Specific Switch Packages See Country-Specific Switch Packages on page 905 in Appendix B, Country Switch Packages for switch package parameters, and country switch package supported call progress tones. For all countries, the following information applies: • S/N Ratio is 55 dB • Tw i s t i s + 3 ( d B ) • Frequency Deviation is +/- 3 Hz