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Lucent Technologies Intuity CONVERSANT System Version 7.0 Guide
Lucent Technologies Intuity CONVERSANT System Version 7.0 Guide
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4 Feature Package Administration Script Builder Fax Actions Administration Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 187 Figure 112. Script Builder FAX Actions Menu Note:An application that uses the Script Builder FAX actions must be assigned to the specific channels and/or groups that have fax resources enabled. See Voice Equipment on page 140 in Chapter 3, Voice System Administration for the procedures. FAX Transmission Control The FAX Transmission Control window allows you to view the list of jobs currently in the fax queue waiting for transmission. This feature also allows you to improve the performance of the system by:• Eliminating jobs that overload the fax transmission queue and hinder system performance • Canceling large jobs that may have been sent by mistake
4 Feature Package Administration Script Builder Fax Actions Administration Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 188 Use the following procedure to access the FAX Transmission Control window:1 Start at the Script Builder FAX Actions menu (Figure 112 on page 187 ) and select: The system displays the FAX Transmission Control window (Figure 113 on page 188 ). Figure 113. FAX Transmission Control Window The FAX Transmission Control window lists the details (such as time, date, and size) for every fax job in queue. The fax jobs are listed in the order in which they appear in the fax transmission queue. > FAX Transmission Control
4 Feature Package Administration Script Builder Fax Actions Administration Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 189 Table 17 on page 189 describes the columns and what they represent in this window. Table 17. Description of Columns on the FAX Transmission Control Window Column Name DescriptionJob ID The job identification number Date/Time Submitted The date and time the fax request was submitted Date/Time Next Attempted The date and time the fax job is to be processed; this is the time specified by the application if no attempt to send the job has been made, or the subsequent retry attempt time if the original attempt failed 1 of 3
4 Feature Package Administration Script Builder Fax Actions Administration Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 190 S The current status of the job; entries include:• F — Job has failed (final failure) • W — Job is waiting for a retry attempt • R — Job is ready to be processed; the outgoing call is in progress • D — Job is delayed by user (scheduled for future delivery) • A — Job is waiting for an address; destination number is not found • X — Job is transmitting the fax • P — Job is being processed • S — Job has sent the fax • f — Job process has failed Pgs/Snt The number of pages submitted and the number of pages transmitted Table 17. Description of Columns on the FAX Transmission Control Window Column Name Description 2 of 3
4 Feature Package Administration Script Builder Fax Actions Administration Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 191 Update the FAX Transmission Control Window The system does not automatically update the FAX Transmission Control window when new entries are added to the fax queue. Use the following procedure to update the FAX Transmission Control window:1 From the FAX Transmission Control window (Figure 113 on page 188 ), press F6 (Cancel) to return to the Script Builder FAX Actions menu. You may need to press F8 (Chg-Keys) to access CANCEL. 2 In the Script Builder FAX actions menu, select FAX Transmission Control. The system displays the updated fax queue.Destination The telephone number where the fax is to be delivered Table 17. Description of Columns on the FAX Transmission Control Window Column Name Description 3 of 3
4 Feature Package Administration Script Builder Fax Actions Administration Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 192 Remove a Fax From the FAX Transmission Control Window It may be necessary to remove a fax from the queue to perform channel diagnostics or to relieve an overburdened system. Use the following procedure to remove a fax from the fax job queue:1 In the FAX Transmission Control window, select the fax to be removed. 2 Press F2 (Remove). You may need to press F8 (Chg-Keys) to access REMOVE. The system removes the selected fax. 3 Press F6 (Cancel) repeatedly to return to the Script Builder FAX Actions menu. Load and Print Faxes The FAX Loading and Printing window allows you to load a fax in the system, preview a fax, or send a fax to the printer. Use the following procedure to access the FAX Loading, Printing window:1 Start at the Script Builder FAX Actions menu (Figure 112 on page 187 ) and select: The system displays the FAX Loading and Printing window (Figure 114 on page 193 ). > FAX Loading and Printing
4 Feature Package Administration Script Builder Fax Actions Administration Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 193 Figure 114. Sample FAX Loading and Printing Window Figure 114 on page 193 is a sample of the FAX Loading and Printing window. The window in your system may appear differently. The columns and what they represent, however, are the same. See Table 18 on page 194 for a description of the columns in this window.
4 Feature Package Administration Script Builder Fax Actions Administration Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 194 2 Press F8 (Chg-Keys). The system displays the alternate set of function keys. 3 Press F4 (FAX-ADM). The system displays the fax queue. Table 18. Description of Columns on the FAX Loading and Printing Window Column Name DescriptionFaxMenu Name Name of the menu displayed in the window. Page Number of pages in the menu. (Figure 114 on page 193 is one page.) Code A 4-digit identifier; the first digit may not be a zero. FAX ID An alphanumeric string in the form of fax N where N is a number between 1 and 999 (Figure 114 on page 193 ). Comments A description of the fax; maximum of 30 alphanumeric characters.
4 Feature Package Administration ASAI Administration Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 195 4 Select the fax to be loaded or printed, then do one of the following:~ Press F2 (Load-FX) to load the fax onto the system. ~ Press F3 (Print-FX) to send the fax to the system printer. See Chapter 8, “Using Optional Features,” of Intuity CONVERSANT System Version 7.0 Application Development with Script Builder , 585- 313-206, for additional information on loading and printing faxes. 5 Press F6 (Cancel) repeatedly until you return to the Script Builder FAX Actions menu. ASAI Administration ASAI is a software standard that allows applications, such as those written in Script Builder, to effectively communicate with DEFINITY switches. The ASAI Administration menu is used to:• Administer channels, domains, and parameters • Show the status of the ASAI link and the version of ASAI software
4 Feature Package Administration ASAI Administration Intuity™ CONVERSANT® System Version 7.0 Administration 585-313-501 Issue 3 January 2000 196 Use the following procedure to access the ASAI Administration menu:1 At the Console Login: prompt, enter root The system prompts you for a password. 2 Enter your root password. The system displays the system prompt #. 3 Enter cvis_menu The system displays the Voice System Administration Menu (Figure 42 on page 59 ). 4 Select: The system displays the ASAI Administration Menu (Figure 115 on page 197 ). > ASAI Administration > Feature Packages