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Lucent Technologies Definity Audix System Digital Networking Guide
Lucent Technologies Definity Audix System Digital Networking Guide
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Networking Reports 11-1 11 DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 11 Networking Reports DEFINITY AUDIX d ig ital networking g athers information on the status of the system and makes the information availab le to you in a series of rep orts. This c hap ter d esc rib es the c ontents of those rep orts and tells you how to ac c ess them. Rep orts p rovid e statistic s on how the system is b eing used . They also c an help you id entify the sourc e of any p rob lems you may enc ounter. Chec k the rep orts reg ularly to ensure the effic ient op eration of the system. This c hap ter d esc rib es the following information: nHow to ac c ess the rep orts nDesc rip tion of the Network Load Hourly Traffic rep ort nDesc rip tion of the Network Load Daily Traffic rep ort nDesc rip tion of the Remote Messag es Daily Traffic rep ort nDesc rip tion of the Remote Messag es Monthly Traffic rep ort nField d esc rip tions of the rep orts
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Networking Reports 11-2 Network Load Hourly Traffic Report 11 Network Load Hourly Traffic Report The Network Load Hourly Traffic rep ort p rovides information on the amount of traffic using the DEFINITY AUDIX networking p orts for a sp ec ified d ay and hour. !CAUTION: If the system goes down (looses power or reboots), traffic data for the hour during which the system went down is lost. With the c ursor at enter command: , enter list measurements network-load hour date hour and p ress . The date is in the format mm/d d /yy. The hour rang es from 0 (for midnig ht to 1 a.m.) to 23 (for 11 p .m. to mid nig ht). If you d o not enter a d ate and hour, the c urrent d ate and hour are used . NOTE: The DEFINITY AUDIX system maintains traffic d ata b y the hour for the c urrent d ay and the p revious seven days. You c an p ag e forward from the d ate and hour entered to the c urrent d ate and hour b y selec ting (F7). After pag ing forward , you c an p ag e b ac kward to the d ate and hour entered by selecting (F8). The Network Load Hourly Traffic rep ort d isp lays similar to the sc reen shown below: Figure 11-1. Network Load Hourly Traffic Report ENTER NEXTPAGE PREVPAGE
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Networking Reports 11-3 Network Load Daily Traffic Report 11 The rep ort shows you the hourly network load traffic information for the d ate and hour disp layed in the Date and Hour field s. The sec tion, Network Load Field Desc rip tions, desc rib es eac h of the field s on the rep ort and the typ e of information you c an view in those field s. Network Load Daily Traffic Report The Network Load Daily Traffic rep ort p rovid es information on the amount of traffic using the DEFINITY AUDIX networking p orts on a sp ec ified d ay. With the c ursor at enter command: , enter list measurements network-load day mm/dd/yy and p ress . If you d o not enter a d ate, the c urrent d ate is used . NOTE: The DEFINITY AUDIX system maintains traffic d ata for the c urrent d ay and the p revious seven d ays. You c an p ag e forward from the d ate entered to the c urrent date b y selec ting (F7). After p ag ing forward , you c an p ag e b ac kward to the d ate entered by selec ting (F8). The Network Load Daily Traffic rep ort displays similar to the screen shown b elow. Figure 11-2. Daily Network Load Traffic Report The rep ort shows you the d aily network traffic information for the d ate d isp layed in the Date field . The sec tion, Network Load Field Desc rip tions , d esc rib es eac h of the field s on the report and the typ e of information you c an view in those field s. ENTER NEXTPAGE PREVPAGE
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Networking Reports 11-4 Network Load Field Descriptions 11 Network Load Field Descriptions The following field d esc rip tions p rovid e information on how to interp ret the Network Load Hourly Traffic rep ort and the Network Load Daily Traffic rep ort. Total Message Transmission Threshold Exceptions When a sub sc rib er send s a voic e messag e to a remote sub sc rib er, the system p lac es the messag e in a messag e queue and DEFINITY AUDIX d ig ital networking attempts to send the message. When the total outg oing q ueue exc eed s 150, the Total Messag e Transmission Threshold Exc ep tions field inc reases b y one. If you see a larg e numb er in the Total Messag e Transmission Threshold Exc ep tions field , d ig ital networking has a p rob lem and c annot transmit messag es. To c orrec t the p rob lem, c hec k the maintenanc e log for alarms. The p rob lems may b e oc c urring d ue to fac ility p rob lems, an out-of-servic e remote system, or a remote system exp erienc ing heavy traffic , c ausing messag es not to b e d elivered . Total Message Transmission Limit Exceptions This field is related to the Total Messag e Transmission Threshold Exc ep tions field . When the messag e transmission q ueue reac hes 250 messages, the q ueue stop s ac c ep ting messag es and inc reases the Total Messag e Transmission Limit Exc ep tions field b y one. When this oc c urs, d ig ital networking will neither ac c ep t messag es nor queue messag es to b e sent out. To c orrec t the p rob lem, c hec k the maintenanc e log for alarms. The p roblems may b e oc c urring d ue to fac ility p rob lems, an out-of-servic e remote system, or a remote system exp erienc ing heavy traffic , c ausing messag es not to b e d elivered . Remote Deliveries Rescheduled This field c ontains the numb er of voic e messag es that have b een resc hed uled for another d elivery. The orig inal d elivery of the messag e d id not oc c ur or c omp lete d ue to low disk sp ac e, a full mailb ox, faulty transmission eq uip ment, or an out-of-servic e remote system. Maximum Simultaneous Channels This field shows you the total numb er of networking p orts b eing used at one time.
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Networking Reports 11-5 Network Load Field Descriptions 11 Total Incoming Calls Unanswered This field shows the total inc oming networking calls that were unanswered by the DEFINITY AUDIX system. Total Remote Undeliverable Messages This field shows you the total numb er of messag es that the network c annot send d ue to send ing restric tions, c ommunity ID setting s, or add ressing to a b roadc ast mailbox or full mailbox. The messages are tagged as undeliverable. Network Channel Number The network c hannel numb er field shows the network port for whic h information is being reported. Network Channel Type The network c hannel typ e field shows the typ e, DCP, for eac h p ort. Usage The usag e field s, Inc oming , Outg oing , and Total, show information for the numb er of sec ond s c alls remain ac tive on a networking p ort. Use the information in this sec tion of the rep ort to help you d etermine the traffic c rossing eac h networking port. Incoming This field shows you the time a p ort has b een used for inc oming c alls. Outgoing This field shows you the time a p ort has b een used to c omp lete outg oing c alls. To t a l This field shows you the total time a p ort has b een used to c omp lete a voic e messag e transac tion, inc oming and outg oing .
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Networking Reports 11-6 Remote Messages Daily Traffic Report 11 PEG Count The PEG c ount fields, Inc oming , Outg oing , and Total, show the total numb er of c alls transac ted b y DEFINITY AUDIX d ig ital networking . The field s c an help you see how the numb er of c alls rec eived c omp ares to the numb er of c alls sent. For examp le, if you see a lower numb er of PEG Count Outg oing c alls and a lower Usag e Outg oing time on the same port, that port may have a p rob lem and you should p erform networking d iag nostic s on that p ort. Incoming This field c ontains the total numb er of inc oming c alls for eac h p ort. Outgoing This field c ontains the total numb er of outg oing c alls for eac h p ort. To t a l This field c ontains the total numb er of c alls, inc oming and outg oing , for eac h port. Remote Messages Daily Traffic Report The Remote Messag es Daily Traffic sc reen d isp lays up to eight d ays — tod ay or the d ate entered and the seven p revious d ays — of information ab out messag e traffic b etween the loc al DEFINITY AUDIX system and the named remote system. The information is p resented for p rime time and nonp rime time p eriods. With the c ursor at enter command: , enter: list measurements remote-messages day machine-name or list measurements remote-messages day machine-name mm/dd/yy and p ress . If you d o not enter a d ate, the c urrent d ate is used . NOTE: The DEFINITY AUDIX system maintains traffic d ata for the c urrent d ay and the p revious seven d ays. You c an p ag e forward from the d ate entered to the c urrent date b y selec ting (F7). After p ag ing forward , you c an p ag e b ac kward to the d ate entered by selec ting (F8). ENTER NEXTPAGE PREVPAGE
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Networking Reports 11-7 Remote Messages Daily Traffic Report 11 The Remote Messag es Daily Traffic report d isp lays similar to the sc reen shown below. Figure 11-3. Remote Messages Daily Traffic Report The rep ort shows you the d aily remote messag es traffic information for the d ate d isp layed in the Date field . The sec tion, Remote Messag es Field Desc rip tions , d esc rib es eac h of the fields on the rep ort and the typ e of information you c an view in those field s.
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Networking Reports 11-8 Remote Messages Monthly Traffic Report 11 Remote Messages Monthly Traffic Report The Remote Messag es Monthly Traffic sc reen d isp lays information — for the c urrent month or the month entered — ab out messag e traffic between the loc al DEFINITY AUDIX system and the named remote system. The information is p resented for p rime time and nonp rime time p eriods. With the c ursor at enter command: , enter: list measurements remote-messages month machine-name or list measurements remote-messages month machine-name mm/yy and p ress . If you d o not enter a d ate, the c urrent d ate is used . NOTE: The DEFINITY AUDIX system maintains traffic d ata for the c urrent month and the p revious 12 months. You c an pag e forward from the month entered to the c urrent month b y selec ting (F7). After p ag ing forward, you c an p ag e b ac kward to the month entered b y selec ting (F8). The Remote Messag es Monthly Traffic rep ort d isp lays similar to the sc reen shown b elow Figure 11-4. Remote Messages Monthly Traffic Report ENTER NEXTPAGE PREVPAGE
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Networking Reports 11-9 Remote Messages Field Descriptions 11 The report shows you the monthly remote messages traffic information for the d ate disp layed in the Date field . The sec tion, Remote Messag es Field Desc rip tions, desc rib es eac h of the field s on the rep ort and the typ e of information you c an view in those field s. Remote Messages Field Descriptions The following field d esc rip tions p rovid e information on how to interp ret the Remote Messag es Daily Traffic and Remote Messag es Monthly Traffic sc reens. Machine Name The remote mac hine name as entered on the c ommand line. Machine Type The typ e of the remote mac hine — audix for the DEFINITY AUDIX system and the Intuity AUDIX system or r1aud for the AUDIX R1 system. Date For the d aily rep ort, this is either the c urrent date or the date entered on the c ommand line in mm/d d /yy format. For the monthly rep ort, this is either the c urrent month or the month entered on the c ommand line in mm/yy format. Ending Date (Monthly Report) The d ate that rec ord c ollec ting end ed . If the month of the traffic report is the c urrent month, this is the c urrent day. Ending Time (Daily Report) The time that rec ord c ollec ting ended . If the d ay of the traffic rep ort is the c urrent d ate, this is the c urrent time. Transfer Sessions The numb er of sessions used for transferring messag es to the remote system. Values are for p rime-time and nonp rime-time loc al orig ination and p rime-time and nonp rime-time remote orig ination.
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Networking Reports 11-10 Remote Messages Field Descriptions 11 Usage The numb er of sec ond s for all messag e-transfer sessions for p rime-time loc al orig ination, nonp rime-time loc al orig ination, p rime-time remote orig ination, and nonp rime-time remote orig ination. Average Usage The averag e number of sec ond s for messag e-transfer sessions for p rime-time loc al orig ination, nonp rime-time loc al origination, p rime-time remote origination, and nonp rime-time remote orig ination. Messages Sent LOCAL ORIGINATION: the total numb er of messag es sent from the loc al DEFINITY AUDIX system to the remote system d uring p rime time and nonp rime time. REMOTE ORIGINATION: the total numb er of messag es rec eived from the remote system b y the loc al DEFINITY AUDIX system d uring p rime time and nonp rime time. Messages Rejected LOCAL ORIGINATION: the total numb er of messag es from the loc al DEFINITY AUDIX system rejec ted b y the remote system d uring p rime time and nonp rime time. REMOTE ORIGINATION: the total numb er of messag es from the remote system rejec ted b y the loc al DEFINITY AUDIX system d uring prime time and nonprime time. Status Sent The numb er of status rep orts sent b y the loc al DEFINITY AUDIX system to the remote system d uring prime time and nonp rime time for messag es originated b y the remote system. Status Received The number of status reports rec eived by the loc al DEFINITY AUDIX system from the remote system d uring p rime time and nonp rime time for messag es the loc al system sent to the remote system.