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Lucent Technologies Definity Audix System Digital Networking Guide
Lucent Technologies Definity Audix System Digital Networking Guide
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Ongoing Administration 10-1 Ongoing Machine Administration 10 DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 10 Ongoing Administration This c hap ter d esc rib es the ong oing ad ministration req uired for DEFINITY AUDIX d ig ital networking . Ong oing ad ministration inc lud es the following : nMaintaining mac hine p rofile information on the loc al DEFINITY AUDIX system for b oth the loc al system and the remote systems nMaintaining remote sub sc rib er information Ongoing Machine Administration During initial ad ministration, remote mac hine information was administered on your loc al DEFINITY AUDIX system. From time to time, you may need to up d ate this information. For examp le, you may rec eive a c all from a remote system network ad ministrator informing you that he or she has c hang ed some of the remote mac hine information. You need to c hang e the information on the loc al DEFINITY AUDIX system to matc h the remote system. This sec tion c ontains p roc ed ures for up dating your loc al and remote mac hine ad ministration stored in the DEFINITY AUDIX d atab ase and inc lud es the following information. nDisp laying mac hine information nAd d ing remote mac hine information nChanging mac hine information nDeleting remote mac hine information
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Ongoing Administration 10-2 Ongoing Machine Administration 10 nRec ord ing remote mac hine names NOTE: If you c hang e your loc al mac hine p rofile, c ontac t all remote network ad ministrators and inform them of the c hang es. Do not c hange your loc al mac hine p rofile without informing the other ad ministrators. If they d o not up d ate their mac hines, sub sc ribers will not b e ab le to exc hang e mail messag es. Viewing the List Machines Screen Before you ad d, c hang e, or d elete information for loc al and remote systems, you may need to view the information ad ministered for the systems. You need to know the mac hine name to ac c ess the Mac hine Profile sc reen whic h c ontains the networking information ad ministered for eac h remote system. NOTE: If you need instruc tions for log g ing on to the DEFINITY AUDIX system, refer to Chap ter 9, ‘‘Initial Network Administration and Ac c eptanc e Tests’’ , section DEFINITY AUDIX Administration. If you d o not know the name of the remote systems, ac c ess the List Mac hines sc reen. With the cursor at enter command:, enter list machines and press to d isp lay the List Mac hines sc reen. Figure 10-1. List Machines Screen ENTER
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Ongoing Administration 10-3 Ongoing Machine Administration 10 The List Mac hines sc reen lists the loc al system and eac h ad ministered remote system. In the ab ove examp le, d ab is the loc al DEFINITY AUDIX system. The network c ontains two other DEFINITY AUDIX systems (d aa and d ac ), one Intuity AUDIX system, and one AUDIX R1 system. Use the List Mac hines sc reen to find mac hine names. Rec ord the names for use in the next sec tion. Viewing the Machine Profile Screen If you know the mac hine name, use the following instruc tions to view the Mac hine Profile sc reen. With the c ursor at enter command: , enter display machine machine name (the name of the remote system) and press . Pag e 1 of the Mac hine Profile sc reen d isp lays similar to the sc reen shown below. Figure 10-2. Machine Profile Screen for a Remote System — Page 1 The information ad ministered for the system d isp lays in field s on the sc reen. If you need to view the next p ag e of information, p ress (F7) to move to the next p ag e of the sc reen. ENTER NEXTPAGE
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Ongoing Administration 10-4 Ongoing Machine Administration 10 . Figure 10-3. Machine Profile Screen for a Remote System — Page 2 Adding a Remote Machine As your network g rows, you may need to ad d remote systems to the loc al DEFINITY AUDIX d atab ase. The loc al system need s to know sp ec ific information ab out eac h remote system, inc lud ing the mac hine name, p assword , mac hine type, d ial string , and mod em string if the c onnec tion typ e is DCP Mod e 2. Use the remote Mac hine Profile sc reen to ad d this information to the loc al DEFINITY AUDIX system. NOTE: The DEFINITY AUDIX system ac c epts only one loc al mac hine. Do not attemp t to ad d a sec ond loc al mac hine. Use the instruc tions in this sec tion only to ad d remote mac hines. Refer to Chap ter 9, ‘‘Initial Network Ad ministration and Ac c ep tanc e Tests’’ , Ta s k 9: Ad minister Remote System(s) on the Loc al DEFINITY AUDIX System, for c omp lete instruc tions on ad d ing a remote system on the loc al DEFINITY AUDIX system.
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Ongoing Administration 10-5 Ongoing Machine Administration 10 Changing Machine Administration As you use your network and tune the network to meet your need s, you may need to c hang e the information ad ministered for the loc al and remote systems. Chang e mac hine information as seld om as p ossib le to red uc e p ossib le c ommunic ation p rob lems. This sec tion c ontains the following p roc ed ures. nChang ing Loc al Mac hine Information nChang ing Remote Mac hine Information NOTE: If you need instruc tions for log g ing on to the DEFINITY AUDIX system, refer to Chap ter 9, ‘‘Initial Network Administration and Ac c eptanc e Tests’’ , section DEFINITY AUDIX Administration. If you d o not know the names of the remote systems, use the list machines c ommand as d esc rib ed earlier in this c hap ter. When you enter the c ommand, you see a list of all systems ad ministered on the loc al DEFINITY AUDIX system. Use the following instruc tions to up d ate remote mac hine information on the loc al DEFINITY AUDIX system. 1. With the c ursor at enter command: , enter change machine machine name (the name of the remote system) and p ress . Page 1 of the Mac hine Profile sc reen d isp lays similar to the sc reen shown in Fig ure 10-2, Machine Profile Screen for a Remote System — Page 1 . Refer to Chapter 9, ‘‘Initial Network Ad ministration and Ac c ep tanc e Tests’’ , Ta s k 9 : Ad minister Remote System(s) on the Loc al DEFINITY AUDIX System, for d esc rip tions of the field s on the remote Mac hine Profile sc reen. NOTE: The Loc ation and Voic e ID field s are d isp lay only. You c annot c hang e the information in these fields. The Add ress Range sec tion of the Mac hine Profile sc reen allows you to set p refix and ad dress rang es for the remote systems. The DEFINITY AUDIX system uses the p refix and add ress rang es to d etermine the remote system on whic h a remote sub sc riber resid es when mail is ad d ressed to that sub sc rib er. 2. Press (F7) to move to the next p age of the sc reen. 3. When you finish c hang ing remote mac hine information, p ress (F3) to save the information in the system d atab ase. You rec eive the following c onfirmation messag e: Command Successfully Completed 4. Press (F1). You c an enter another c ommand or enter logoff to log off of the DEFINITY AUDIX system. ENTER NEXTPAGE ENTER CANCEL
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Ongoing Administration 10-6 Ongoing Machine Administration 10 Deleting Remote Machines If you are c ontac ted b y a remote network ad ministrator and informed that a remote system has b een removed from the network, you need to d elete that system information from the loc al DEFINITY AUDIX system. When you remove a remote system, you also remove any remote sub sc rib ers assoc iated with that remote system. Do not remove a remote system unless you are p ositive the system no longer exists. You c annot remove loc al mac hine p rofile information. When you remove a remote system, the mac hine profile and sub sc rib er information is not c ompletely removed from the loc al system until a nig htly aud it runs. Use the following instruc tions to d elete a remote mac hine. 1. With the c ursor at enter command: , enter remove machine machine name (the name of the remote system) and p ress . Page 1 of the Mac hine Profile sc reen d isp lays similar to the sc reen shown b elow. Figure 10-4. Remove Machine Profile for a Remote SystemENTER
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Ongoing Administration 10-7 Adding a Second Networking Port 10 2. The following messag e is displayed on the screen. Press [Enter] to exec ute or [ Canc el] to ab ort 3. Press (F3) to remove the mac hine p rofile information for this remote system. 4. You rec eive the following c onfirmation messag e: Command Suc c essfully Comp leted Record Remote Machine Names If you ad d or c hang e the name of loc al and remote mac hines, you need to rec ord the mac hine names. The DEFINITY AUDIX system d oes not req uire you to rec ord mac hine names. However, when a sub sc rib er sends a messag e to another sub sc rib er, the messag e header c ontains the name of the mac hine that sent the messag e. The sub sc rib er hears the mac hine name as the head er is played and knows where to return the messag e. Refer to Chap ter 9, ‘‘Initial Network Ad ministration and Ac c ep tanc e Tests’’ , sec tion Task 14: Rec ord Remote Mac hine Names (Op tional) for instruc tions on rec ord ing mac hine names. If a sub sc rib er ad d resses a messag e to a non-verified remote sub sc rib er and if that ad d ress c an exist on only one remote system, the DEFINITY AUDIX system p lays that mac hine name. For examp le, a sub sc rib er c reates a voic e mail messag e and ad d resses the messag e to a remote subsc rib er at extension “ 1234” on a New York system prefixed b y NY. The NY mac hine name is rec ord ed on the loc al DEFINITY AUDIX system and the loc al system p lays the NY mac hine name to the sub sc rib er ad d ressing the messag e. Adding a Second Networking Port If you orig inally p urc hased only one networking p ort for a Release 3.2 system and wish to ad d a sec ond networking p ort, you first need to p urc hase an ad d itional networking p ort from your Luc ent Tec hnolog ies rep resentative. It is rec ommend ed that the desig n c enter provid e switc h and DEFINITY AUDIX ad ministration information to you for the sec ond networking p ort.You c annot p urc hase a sec ond networking for Release 4.0. Switch Administration Refer to Chap ter 9, ‘‘Initial Network Ad ministration and Ac c ep tanc e Tests’’, for instruc tions. Perform the following tasks. nTask 1: Ad minister the Dig ital Networking Ports nTask 2: Ad minister a Hunt Group for Digital Networking Ports nPerform the tasks for DCP Mod e 1, DCP Mod e 2, or DCP Mode 3 ENTER
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Ongoing Administration 10-8 Ongoing Subscriber Administration 10 DEFINITY AUDIX Administration Refer to Chap ter 9, ‘‘Initial Network Ad ministration and Ac c ep tanc e Tests’’, for instruc tions. Perform the following tasks. nTask 4: Ad minister Dig ital Networking Port(s) and Extensions nTask 5: Verify Status of Networking Port(s) nTask 6: Test the Networking Ports Ongoing Subscriber Administration After DEFINITY AUDIX d ig ital networking has b een ad ministered initially, you may need to p erform ong oing ad ministration tasks. For examp le, if only the test remote subsc rib ers were ad ministered , you now need to administer all remote sub sc rib ers. This c hapter c ontains the following p roc ed ures for up dating the remote subsc rib er information stored in the DEFINITY AUDIX d atab ase. nViewing the remote sub sc rib er lists nAd ministering remote up d ates on the loc al and remote mac hines nManually ad d ing and up d ating remote sub sc rib ers nDeleting remote sub sc rib ers nRec ord ing remote sub sc rib er names
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Ongoing Administration 10-9 Ongoing Subscriber Administration 10 Remote Subscriber Administration Overview During the initial ad ministration p roc ess, two remote test sub sc rib ers were entered for eac h system in the network. If remote sub sc rib ers were not ad d ed d uring initial administration, you now need to ad d all remote sub sc rib ers who will exchange messages across the network. The DEFINITY AUDIX system offers an automatic method of ad ministering remote sub sc rib ers c alled remote up d ates. Remote up d ates allow your loc al DEFINITY AUDIX system to exc hang e sub sc rib er information with eac h DEFINITY AUDIX, Intuity, and AUDIX R1V5 or later remote system ad ministered on the loc al system. The following list exp lains remote up d ates. Comp lete UpdatesDuring a c omp lete up d ate, all sub sc rib er information is exc hang ed b etween systems. For examp le, when a new system is ad d ed to the network, eac h existing system should req uest a c omp lete up date from the new system to ad d the new sub sc rib ers to the network. Comp lete up dates may involve many thousand s of users and req uire heavy system resourc es. Plan to have c omp lete up d ates p erformed d uring non-p rime-time hours to red uc e the impac t on system users. Add itionally, the loc al DEFINITY AUDIX system c an automatic ally sc hed ule a non-p rime-time c omp lete up d ate from a remote system if the loc al system find s d isc repanc ies b etween datab ases. Partial Up dates Partial up d ates oc c ur on a reg ular basis, suc h as weekly or nig htly, to add or c hang e information for sub sc rib ers. Partial up d ates would oc c ur, for examp le, when a new sub sc rib er is ad d ed to a remote or loc al system. If all systems in the network are ad ministered to allow p artial up d ates, any time a sub sc rib er is ad d ed to, d eleted from, or c hang ed on a system, that system will notify eac h system in the network of the c hange.
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Ongoing Administration 10-10 Ongoing Subscriber Administration 10 The remote up d ates feature g reatly red uc es the amount of time req uired b y the ad ministrator to ad minister d ig ital networking . Whether you use the remote up d ates feature d ep end s on the numb er of sub sc rib ers in your network, the size and d isk sp ac e of your loc al system, and the numb er of networking ports that you are using . The d esign c enter will assist you with d etermining the best sub sc rib er up d ate p roc ess for your system. The instruc tions in this c hap ter exp lain how to p erform the ad ministration p roc esses for remote sub sc rib er updates. NOTE: Do not turn on the remote up dates feature until you first examine your system c ap ab ilities and c onsult with the desig n c enter. Your system may not b e ab le to hand le c omp lete upd ates from all of the systems in your network. Network TurnaroundNetwork turnaround allows networked systems to exc hang e information using one c onnec tion. For example, if a DEFINITY AUDIX system in New York c alls a system in Chicag o to send messag es and g ive the Chic ag o system a sub sc rib er up d ate, the Chicago system can turn around and send messag es and sub sc rib er up d ates b ac k to the New York system without end ing the c all. If network turnaround was turned off, the Chic ago system would have to p lac e a sep arate c all to the New York system. If network c onnec tion turnaround is imp lemented , the loc al system c alls a remote system and d oes the following : notifies the remote system that it has up d ated sub sc rib er information, req uests up d ated sub sc rib er information from the remote system, and send s voic e mail and up d ated messag e status information to the remote system. The network c onnec tion is then turned around and the remaining events oc c ur: the remote system notifies the loc al system that it has up d ated sub sc rib er information, req uests up d ated sub sc rib er information from the loc al system, and send s voic e mail and up d ated messag e status information to the loc al system. Network turnaround is rec ommend ed for networked DEFINITY AUDIX systems. If the network turnaround feature is not imp lemented , the loc al mac hine c alls a remote system and d oes the following : notifies the remote system of its upd ated sub sc rib er information, req uests up d ated sub sc rib er information from the remote system, and send s voic e mail and up d ated messag e status information to the remote system. The c all is then d isc onnec ted . The feature reduc es long -d istanc e toll c harg es b y allowing systems to exc hang e information using one c all instead of two. The feature also makes the network more effic ient b ec ause the system must sp end less time dialing and c onnec ting with other systems. Only one turnaround c yc le is p ermitted p er c all.