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Lucent Technologies Definity Audix System Digital Networking Guide
Lucent Technologies Definity Audix System Digital Networking Guide
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DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Ongoing Administration 10-21 Ongoing Subscriber Administration 10 4. Ask the system ad ministrator at the remote system to c hang e the remote system to allow upd ates to and /or from the remote system. 5. At enter command: on the loc al DEFINITY AUDIX ad ministration terminal, enter get remote-updates machine name (name of the remote system) and p ress to c op y all remote sub sc rib ers to the loc al DEFINITY AUDIX system. NOTE: This up d ate may take some time, possibly hours, d epend ing on the numb er of sub sc rib ers on the remote system. When the up date is c omp lete, this sc reen will show completed in the Status of Last Up d ate field and show the date and time of the c omp letion in the Last Completed Up d ate field . Figure 10-9. Remote Update Request Screen 6. With the c ursor at enter command: , enter status network group and p ress . Look in the Ac tivity c olumn to see if the remote up d ate is in progress. ENTER ENTER
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Ongoing Administration 10-22 Ongoing Subscriber Administration 10 7. When the remote up d ates p roc ed ure has c omp leted , d o the following : a. With the c ursor at enter command: , enter list remote extensions and p ress . Chec k to see that the remote sub sc rib ers are on the loc al DEFINITY AUDIX system. b. Enter list measurements feature day and press to d isp lay the Feature Daily Traffic sc reen. Verify the new number of remote sub sc rib ers. c. Enter display administration-log and press to d isp lay the Ad ministration Log sc reen. Verify that no c onflic ts or p rob lems oc c urred with the remote up date. Manually Adding Remote Subscribers The sec tion c ontains instruc tions for manually ad ministering remote sub sc rib ers. You must manually ad d remote sub sc rib ers to the loc al DEFINITY AUDIX system in the following situations: nIf you d o not p erform a full remote up d ate when ad d ing remote sub sc rib ers from a remote system to the loc al system nIf you do not have the Up d ates Out field set to yes on the remote Mac hine Profile sc reen and the Up d ates In field set to yes on the loc al Mac hine Profile sc reen. The remote system will send up d ated d atab ase information to the loc al DEFINITY AUDIX system. Even if you d o use the remote up d ates feature, you may need to ad d remote sub sc rib ers before the remote up d ate oc c urs. Use the following instruc tions to ad d remote sub sc rib ers. ENTER ENTER ENTER
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Ongoing Administration 10-23 Ongoing Subscriber Administration 10 1. At enter command: on the loc al DEFINITY AUDIX ad ministration terminal, enter add remote-subscriber and press to display the Remote Sub sc rib er sc reen similar to the sc reen shown b elow. Figure 10-10. Add Remote Subscriber Screen 2. Enter the remote sub sc rib er name in the Name field . 3. Enter the extension of the remote sub sc rib er in the Extension field . 4. Enter the c ommunity ID numb er for the remote sub sc rib er in the Community ID field . A c ommunity rep resents a group of sub sc rib ers assig ned c ertain messag ing p rivileg es and restric tions. The feature c an b e used to g roup types of sub sc rib ers. A g roup c an b e restric ted from rec eiving voic e messag es or from send ing voic e messag es to other g roup s. Community ID is the numb er that id entifies the c ommunity to whic h the remote sub sc rib er b elong s. The System Parameters Send ing Restric tions sc reen sp ec ifies a matrix of send ing restric tion c ommunities. 5. When you ad d a remote sub sc rib er, the system automatic ally p lac es a y in the Ad ministered field . The field ind ic ates whether the remote subsc rib er is ad ministered or non-ad ministered . If a remote system c alls the loc al system and send s a messag e to a non-ad ministered remote subsc rib er, the loc al system c reates a verified remote sub sc rib er rec ord in the d atab ase and p lac es an n for no in the administered field . ENTER
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Ongoing Administration 10-24 Ongoing Subscriber Administration 10 6. The Voic ed Name, Non-Ad ministered Typ e, and Last Usag e Date field s are display only. You cannot change the information in the fields. The Voiced Name field c ontains a y when a name has b een rec ord ed for the remote subsc riber. If no name is rec ord ed , the field c ontains an n . When the system send s a messag e to a non-ad ministered verified remote sub sc rib er, an entry is c reated in the sub sc riber datab ase and the Ad ministered field is set to n . The Non-Administered Typ e field c ontains the type of non-ad ministered sub sc rib er, suc h as verified . The DEFINITY AUDIX system automatic ally p lac es the most rec ent d ate the remote subsc riber rec eived a messag e in the Last Usag e Date field . The field help s you determine the c all traffic for the sub sc rib er. 7. Enter the remote mac hine name on the first line of the Mac hine Name field . The field must c ontain the remote mac hine name for the system on whic h the remote subsc riber is loc ated . Make sure you enter the mac hine name c orrec tly. The mac hine name you enter must matc h exac tly the name assig ned on the remote Mac hine Profile sc reen. You c an enter only one mac hine name for an ad ministered sub sc riber. Non-administered , non-verified subsc rib ers may have up to 16 mac hine names. However, you d o not enter the information for this typ e of sub sc rib er. You may ac c ess suc h a sub sc rib er d uring your d aily, weekly, or monthly ad ministration p roc esses. 8. Press (F3) to ad d the remote sub sc riber information to the database. After you p ress the key, you see the following messag e at the b ottom of the sc reen: Command Suc c essfully Comp leted 9. Rep eat steps 1 throug h 8 for eac h remote sub sc riber you need to ad d . 10. When you finish, p ress (F1) and enter another c ommand at the enter command: promp t or enter logoff to exit. ENTER CANCEL
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Ongoing Administration 10-25 Ongoing Subscriber Administration 10 Manually Updating Remote Subscriber Administration The instruc tions in this sec tion exp lain how to up date remote sub sc rib er information. If you d ec id e not to use the remote up d ates feature, you must manually up d ate remote sub sc rib er information if the information c hanges. Even if you d o use the remote up d ates feature, you may need to c hang e remote sub sc rib er information b efore the remote up d ate oc c urs, suc h as the Community ID or the Extension. NOTE: If you d o not know the remote subsc rib er extensions, use the list remote-extension machine name command as described in Viewing the Remote Sub sc riber List in this c hap ter. When you enter the c ommand , you see a list of subsc rib ers ad ministered on the loc al DEFINITY AUDIX system for the remote system. Use the following instruc tions to c hange remote sub sc rib er information. 1. At enter command: on the loc al DEFINITY AUDIX ad ministration terminal, enter change remote-subscriber extension and press to d isp lay the Remote Sub sc rib er sc reen for the extension number entered , similar to the sc reen shown b elow. Figure 10-11. Change Remote Subscriber Screen ENTER
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Ongoing Administration 10-26 Ongoing Subscriber Administration 10 2. Use or to move the c ursor to the field you need to change and up d ate the information. You c an c hang e the value in any field exc ep t the Ad d ress, Voic ed Name, and Non-Ad ministered Typ e field s. These fields are display only. The Voiced Name field c ontains a y when a name has b een rec ord ed for the remote subsc riber. If no name is rec ord ed , the field c ontains an n . When the system send s a messag e to a non-administered , verified remote sub sc rib er, an entry is c reated in the sub sc riber datab ase and the Ad ministered field is set to n . The Non-Ad ministered Typ e field c ontains the typ e of non-ad ministered sub sc rib er, suc h as verified . The DEFINITY AUDIX system automatic ally p lac es the d ate the remote sub sc rib er last rec eived a messag e in the Last Usag e Date field . The field help s you d etermine the c all traffic for the sub sc riber. 3. When you finish up d ating information, p ress (F3) to save your c hang es in the d atabase. 4. Rep eat steps 1 throug h 3 for eac h remote sub sc riber you need to up d ate. 5. When you finish, press (F1) and enter another command at the enter command: prompt or enter logoff to exit. Deleting Remote Subscribers This sec tion c ontains instruc tions for manually removing remote sub sc rib ers. You may need to remove remote sub sc rib ers from the loc al system. For examp le, if you find an ad ministered remote sub sc rib er with an old last usag e d ate, you c an d elete the sub sc rib er and save system resourc es. If you d ec id e not to use the remote up d ates feature, you must manually remove remote sub sc rib ers when nec essary. TABENTER ENTER CANCEL
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Ongoing Administration 10-27 Ongoing Subscriber Administration 10 Use the following instruc tions to d elete remote sub sc rib er information. 1. At enter command: on the loc al DEFINITY AUDIX ad ministration terminal, enter remove remote-subscriber extension and p ress to d isp lay the Remote Sub sc rib er sc reen for the extension number entered , similar to the sc reen shown b elow. Figure 10-12. Delete Remote Subscriber Screen The following message displays at the bottom of the screen. Press [Enter] to exec ute or [ Canc el] to ab ort 2. Press (F3) to d elete the remote sub sc rib er or p ress (F1). After you p ress Enter, the system d eletes the remote sub sc rib er and you see the following messag e: Command Successfully Completed 3. Repeat steps 1 and 2 for each remote subscriber you need to delete. 4. When you finish, press (F1) and enter another command at the enter command: prompt or enter logoff to exit.ENTER ENTERCANCEL CANCEL
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Ongoing Administration 10-28 Ongoing Subscriber Administration 10 Recording Remote Subscriber Names After you ad minister the remote sub sc ribers, you need to rec ord the sub sc ribers’ names. The DEFINITY AUDIX system d oes not req uire you to rec ord remote sub sc rib er names, b ut the feature provid es a friendly c onfirmation for c allers when they ad d ress voic e messag es to remote sub sc rib ers. On the System Parameters Features sc reen, the Name Rec ord b y Sub sc rib er field must b e set to y . The extension you use to rec ord names must have Announc ement Control set to y on the Sub sc rib er Class of Servic e sc reen. To rec ord a remote sub sc rib er name, use the telep hone to enter a remote sub sc rib er extension, then speak the p erson’s name. The DEFINITY AUDIX system rec ord s eac h name as you say the name. The DEFINITY AUDIX system allows you to rec ord many names at one time. Use the following p roc ed ure to rec ord remote sub sc rib er names. 1. Using the telephone, d ial the DEFINITY AUDIX system extension. When the system answers, you hear the following p romp t: Please enter extension and p ound sig n. 2. Enter the DEFINITY AUDIX ad ministrator’s extension and p ress . You hear the following p romp t: Enter password and pound sign. 3. Enter the administrator’s p assword and p ress . You hear the following prompt: To rec ord messag es, p ress 1. To g et ... 4. Press to ac c ess the system ad ministrator’s menu. You hear the following prompt: To rec ord names... NOTE: The voic e menu d oes not sp eak an op tion for keyp ad b utton 9. Th e op tion is a hid d en menu op tion for the administrator log in. 5. Press to rec ord the remote sub sc riber names. You hear the following prompt: Please enter extension and p ound sig n. 6. Enter the extension for the remote sub sc rib er, and p ress . After you enter the remote sub sc rib er extension, you hear the following prompt: When finished rec ord ing , p ress # to ap p rove or to ed it your messag e. Rec ord at the tone. 7. When you hear the tone, sp eak the sub sc rib er’s name. # # 9 4 # 1
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Ongoing Administration 10-29 Ongoing Subscriber Administration 10 8. Press to ed it the rec ord ing , or p ress to approve the rec ording. nIf you p ress to stop rec ord ing , you hear the following p romp t: To ap prove, p ress . To rec ord from here, press . To p lay b ac k, p ress . Before you app rove the rec ord ing , you have the following op tions: — Press to listen to the remote sub sc rib er name rec ord ing . — Press to rec ord the remote sub sc riber name ag ain. — Press to d elete the remote sub sc rib er name rec ord ing . nWhen you p ress to ap p rove the rec ord ing , you hear the following prompt: Please enter extension and p ound sig n or p ress *R. 9. Enter another extension and sig n to rec ord the next remote subsc rib er name. 10. When you finish rec ord ing all remote sub sc rib er names, hang up the p hone. If you want to verify that the DEFINITY AUDIX system suc c essfully rec ord ed the name, use the display remote-subscriber extension c ommand to ac c ess the Remote Sub sc rib er sc reen. The Voic ed Name field should c ontain the value y . 1# 1 #1 23 23 21 *D # #
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Ongoing Administration 10-30 Ongoing Subscriber Administration 10