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Lucent Technologies Definity Audix System Digital Networking Guide

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    							DEFINITY AUDIX System Digital Networking  585-300-534  Issue 2
    May 1999
    Initial Network Administration and Acceptance Tests 
    9-33 DEFINITY AUDIX Administration 
    9
    Task 10: Administer the DEFINITY AUDIX on the
    Remote Machine(s)
    Ad minister eac h remote system or req uest that the remote system ad ministrator 
    ad minister eac h remote system to enab le the remote system to estab lish a 
    networking  c onnec tion with the loc al DEFINITY AUDIX system. This inc lud es 
    other DEFINITY AUDIX systems, Intuity AUDIX systems, and  AUDIX R1 systems. 
    If you d o not know the name of the remote mac hines, enter list machines
     and  
    press  
    to d isp lay the List Mac hines sc reen. 
    Figure 9-16. List Machines Screen
    ENTER 
    						
    							DEFINITY AUDIX System Digital Networking  585-300-534  Issue 2
    May 1999
    Initial Network Administration and Acceptance Tests 
    9-34 DEFINITY AUDIX Administration 
    9
    Task 11: Test the Connection to Each Remote
    System
    Test the c onnec tion to eac h remote system.
    With the c ursor at enter command:
    , enter test machine 
    machine name 
    (the 
    name of the remote system) 
    and press  . 
    The Test Machine Results screen 
    d isp lays similar to the screen shown b elow:. 
    Figure 9-17. Remote Test Machine Results Screen
    The Test Pass c olumn should  c ontain a 1. If Test Pass is 0, refer to 
    DEFINITY 
    AUDIX System Maintenanc e
    , 585-300-110 or DEFINITY AUDIX System Release 
    4.0 Maintenanc e
    , 585-300-121, to d etermine a solution. Resolve the p rob lem and  
    run the test ag ain. 
    Rep eat the test for eac h remote system.
    NOTE:
    From a station on the switc h, you c an c all the numb er req uired  to reac h the 
    remote system (either extension or hunt g roup  numb er). This is the numb er 
    in the Dial String field . For DCP Mod e 2, this is the numb er in the Dial String  
    after ATDT and  b efore the “ W” . If the c onnec tion is working , you should  
    hear d ata tone. 
    ENTER 
    						
    							DEFINITY AUDIX System Digital Networking  585-300-534  Issue 2
    May 1999
    Initial Network Administration and Acceptance Tests 
    9-35 DEFINITY AUDIX Administration 
    9
    Task 12: Administer Remote Subscribers on the
    Local System
    During  the initial ad ministration p roc ess, remote sub sc rib ers need  to b e 
    ad ministered  on the loc al DEFINITY AUDIX system. Ad ministered  remote 
    sub sc rib ers are sub sc ribers you enter into the loc al DEFINITY AUDIX system 
    d atab ase. Eac h ad ministered  remote sub sc rib er req uires a name, mac hine 
    name, and  an extension. By ad ministering  remote sub sc rib ers, the loc al 
    DEFINITY AUDIX system knows where to send  messag es when a loc al 
    sub sc rib er rec ord s a messag e and  ad d resses the messag e to a remote 
    extension.
    For ac c ep tanc e tests, the installer must ad minister two test remote sub sc rib ers 
    for eac h remote system. For examp le, if you p lan to network with four remote 
    systems named  LA1, LA2, LA3, and  LA4, you need  to ad minister two test 
    sub sc rib ers on the loc al system and  on eac h remote system. During ac c ep tanc e 
    testing , d escrib ed  later in this task, you add ress voice messag es to each of 
    those test sub scrib ers.
    DEFINITY AUDIX d igital networking  c annot exc hange messag es with a remote 
    sub sc rib er ad ministered  on the loc al system unless that sub sc rib er is also 
    ad ministered  on the remote system. For examp le, you ad minister Test Sub sc rib er 
    1 (testsub 1) as a remote sub sc rib er. The administrator of the remote system 
    ad ministers the same Test Sub sc rib er 1 (testsub 1) as a loc al sub sc rib er. When 
    you attemp t to send  a voic e messag e to Test Sub sc rib er 1, the messag e is sent 
    suc c essfully. If the remote system ad ministrator d id not ad minister Test 
    Sub sc rib er 1 as a loc al sub sc rib er, you c annot send  a messag e to that p erson.
    When administering  remote sub sc rib ers, you have the op tion of p erforming  a full 
    remote up d ate whic h c op ies the subsc rib er information from a remote system to 
    the loc al DEFINITY AUDIX system or add ing  all remote sub sc rib ers on all remote 
    systems one b y one using  the ad d  Remote Sub sc rib er sc reen. This task 
    describes both procedures. If you are going to add less than the full database of 
    sub sc rib ers on the remote system to the loc al system, you ad d the selec ted  
    remote sub sc rib ers to the loc al system rather than p erform a remote up d ate. 
    						
    							DEFINITY AUDIX System Digital Networking  585-300-534  Issue 2
    May 1999
    Initial Network Administration and Acceptance Tests 
    9-36 DEFINITY AUDIX Administration 
    9
    Task 12A: Add Test Subscribers on the Local
    and Remote Systems
    Ad minister two test sub sc rib ers on the loc al system and  on the remote system, 
    suc h as testsub 1 and  testsub 2, and  enter any unused  extension from the remote 
    system d ial p lan.
    1. At the loc al DEFINITY AUDIX ad ministration terminal, enter add 
    remote-subscriber,
     and  p ress  
    to d isp lay the Remote Sub sc rib er 
    sc reen similar to the sc reen shown b elow: 
    Figure 9-18. Remote Subscriber Screen
    2. Ad d  the two remote sub sc rib ers (testsub1 is shown in the ab ove 
    examp le). Refer to Chap ter 10, ‘‘Ongoing Ad ministration’’
    , sec tion 
    Manually Ad d ing  Remote Sub sc rib ers
    , if you need  ad d itional information 
    on how to c omp lete the Remote Sub sc rib er sc reen. The Ad d ress, Voic ed 
    Name, and  Non-Ad ministered  Typ e field s are d isp lay only.
    3. Req uest that the ad ministrator at the remote system ad d  the same two 
    sub sc rib ers and  extensions as loc al sub sc rib ers. At the ad ministration 
    terminal on the remote system, enter add subscriber
     and  p ress  
    to 
    d isp lay the Sub sc rib er sc reen. Add  the two test subsc rib ers ad ded  in the 
    ab ove step.
    ENTER
    ENTER 
    						
    							DEFINITY AUDIX System Digital Networking  585-300-534  Issue 2
    May 1999
    Initial Network Administration and Acceptance Tests 
    9-37 DEFINITY AUDIX Administration 
    9
    Task 12B: Verify Remote Extensions
    At the loc al DEFINITY AUDIX ad ministration terminal, enter list 
    remote-extension
     
    machine name (name of the remote system) to d isp lay the 
    List Remote Extensions sc reen and  verify that the two test remote sub sc rib ers 
    were added successfully. 
    Task 12C: Send a Test Message to Remote
    Subscribers
    Create a voic e mail messag e and  send  it to eac h of the two test sub sc rib ers on 
    the remote system. Confirm that the messag e sent was rec eived  b y the two test 
    sub sc rib ers at the remote system. 
    Task 12D: Receive a Test Message from 
    Remote Subscribers
    Req uest that the ad ministrator at the remote system c reate a voic e mail messag e 
    and  send  it to the two test sub sc rib ers on the loc al DEFINITY AUDIX system. 
    Confirm at the loc al DEFINITY AUDIX system that the messag e was rec eived  b y 
    the two test sub sc rib ers.
    Task 12E: Perform a Full Remote Update 
    Perform this p roc ed ure if ad d ing  the full d atab ase of sub sc rib ers on the remote 
    system to the loc al DEFINITY AUDIX system. If you are ad d ing  less than the full 
    d atab ase of remote sub sc rib ers from the remote system, g o to Task 12F: 
    Ad minister Remote Sub sc rib ers. Perform the following step s to d o a full remote 
    up d ate to g ather remote sub sc rib ers.
    1. At enter command:
     on the loc al DEFINITY AUDIX ad ministration 
    terminal, enter list measurements feature day
     and  p ress  
    to 
    d isp lay the Feature Daily Traffic  sc reen. Write d own the c urrent numb er of 
    remote sub sc rib ers.
    2. Enter change machine
     
    machine name (name of the loc al DEFINITY 
    AUDIX system) and  p ress  
    to d isp lay the Machine Profile screen for 
    the loc al DEFINITY AUDIX system. 
    Pre ss   
    (F7) to display Page 2. 
    En t e r  y
     for b oth the Up d ates In and  Out fields if the field s are not set to y
     
    alread y. Refer to Task 7: Change the Local Machine Profile Screen
     for a 
    sc reen examp le.
    3. Enter change machine
     
    machine name (name of the remote system) and  
    p ress  
    to d isp lay the Mac hine Profile sc reen for the remote system. 
    Press  
    (F7) 
    to d isplay Pag e 2. Enter y
     for b oth the Up d ates In and  
    Out field s. Refer to Task 9: Ad minister Remote System(s) on the Loc al 
    DEFINITY AUDIX System for a screen example.
    4. Ask the system ad ministrator at the remote system to c hang e the remote 
    system to allow upd ates to and /or from the remote system.
    ENTER
    ENTER
    NEXTPAGE
    ENTER
    NEXTPAGE 
    						
    							DEFINITY AUDIX System Digital Networking  585-300-534  Issue 2
    May 1999
    Initial Network Administration and Acceptance Tests 
    9-38 DEFINITY AUDIX Administration 
    9
    5. At enter command:
     on the loc al DEFINITY AUDIX ad ministration 
    terminal, enter get remote-updates
     
    machine name (name of the remote 
    system) and  p ress  
    to c op y all remote sub sc rib ers to the loc al 
    DEFINITY AUDIX system. 
    NOTE:
    This up d ate may take some time, possibly hours, d epend ing  on the 
    numb er of sub sc rib ers on the remote system. When the up date is 
    c omp lete, this sc reen will show completed
     in the Status of Last 
    Up d ate field  and  show the date and  time of the c omp letion in the 
    Last Completed  Up d ate field ..
    Figure 9-19. Remote Update Request Screen
    6. With the c ursor at enter command:
    , enter status network group
     and  
    p ress  . Look in the Ac tivity c olumn to see if the remote up d ate is in 
    progress.
    7. When the remote up d ates p roc ed ure has c omp leted , d o the following :
    a. With the c ursor at enter command:
    , enter list remote extensions 
    and  p ress  . Chec k to see that the remote sub sc rib ers are on 
    the loc al DEFINITY AUDIX system.
    b. Enter list measurements feature day
     and press  
    to d isp lay 
    the Feature Daily Traffic  sc reen. Verify the new number of remote 
    sub sc rib ers.
    ENTER
    ENTER
    ENTER
    ENTER 
    						
    							DEFINITY AUDIX System Digital Networking  585-300-534  Issue 2
    May 1999
    Initial Network Administration and Acceptance Tests 
    9-39 DEFINITY AUDIX Administration 
    9
    c. Enter display administration-log
     and press  
    to d isp lay the 
    Ad ministration Log  sc reen. Verify that no c onflic ts or p rob lems 
    oc c urred  with the remote up date.
    8. At the loc al DEFINITY AUDIX system, enter change machine
     
    machine 
    name
     and p ress  
    to d isp lay the Mac hine Profile sc reen for the loc al 
    DEFINITY AUDIX system. Chang e the Upd ates In and  Out field s to the 
    final values (refer to the networking  installation information from the d esig n 
    center). (Refer to Task 7: Change the Local Machine Profile Screen
     for a 
    sc reen examp le.
    9. For the remote system, enter change machine
     
    machine name (name of 
    the remote system) and  p ress   to d isp lay the Mac hine Profile sc reen 
    for the remote system. Chang e the Up d ates In and  Out field s and  the 
    Send  to Non-Ad ministered  Rec ip ients field  to the final values (refer to the 
    networking  installation information from the d esig n c enter).
    Task 12F: Administer Remote Subscribers
    If you are ad d ing  less than the full d atab ase of sub sc rib ers on the remote system 
    to the loc al system, ad d  the selec ted  remote subsc rib ers to the loc al system one 
    at a time rather than p erform a remote upd ate. The number of remote 
    sub sc rib ers ad ministered  on the loc al system is limited  b y d isk sp ac e availab ility 
    on the loc al system and  the numb er of remote subsc rib ers the b ac kup  tap e c an 
    hold .
    At the loc al DEFINITY AUDIX ad ministration terminal, enter add 
    remote-subscriber
     and press  
    to d isp lay the Remote Sub sc rib er sc reen. 
    Refer to Chap ter 10, ‘‘Ong oing  Ad ministration’’
    , for instruc tions on c omp leting  the 
    Remote Sub sc rib er sc reen. 
    Task 12G: Verify Remote Extensions
    At the loc al DEFINITY AUDIX ad ministration terminal, enter list 
    remote-extension
     
    machine name (name of the remote system) to d isp lay the 
    List Remote Extensions sc reen and  verify that the remote sub sc ribers were 
    added successfully. 
    Repeat Task 12 for Each Remote System
    ENTER
    ENTER
    ENTER
    ENTER 
    						
    							DEFINITY AUDIX System Digital Networking  585-300-534  Issue 2
    May 1999
    Initial Network Administration and Acceptance Tests 
    9-40 DEFINITY AUDIX Administration 
    9
    Task 13: Set Weekly Backup Parameters
    At the loc al DEFINITY AUDIX ad ministration terminal, enter change 
    system-parameters features
     and  press  
    to d isp lay the 
    System-Parameters Features sc reen. Press  
    (F7) to display Page 2. The 
    System-Parameters Features screen d isp lays similar to the screen shown b elow: 
    Figure 9-20.System Parameters Features Screen — Page 2
    Chang e the Weekly Bac kup  Enab led field  to y
    .
    The Loc als Only field  may b e set to n
     if there is not enoug h room on the DEFINITY AUDIX 
    tap e or optic al d isk to b ac k up  remote sub sc rib ers.
    Set the Traffic  Collec tion field  to y
    .
    Ad minister Call Transfer Out of AUDIX. If the switc h integration typ e is Disp lay 
    Se t, 
    the Transfer Typ e must b e basic
     or none
    . If the switc h integ ration typ e is 
    Control Link, the Transfer Typ e c an b e as follows:
    nSystem 75, G1, G3V1, or G3V2 — basic
     or none
    nG3V3 or G3V4 — none
    , basic
    , enhanced_no_cover_0
    , or enhanced_
    cover_0
    .
    ENTER
    NEXTPAGE 
    						
    							DEFINITY AUDIX System Digital Networking  585-300-534  Issue 2
    May 1999
    Initial Network Administration and Acceptance Tests 
    9-41 DEFINITY AUDIX Administration 
    9
    Task 14: Record Remote Machine Names
    (Optional)
    Normally, this task is a c ustomer resp onsib ility. After the loc al and  remote 
    systems have b een ad ministered, the system ad ministrator may want to rec ord  
    the mac hine names. The DEFINITY AUDIX system d oes not req uire you to rec ord  
    mac hine names. However, the loc al system voic es these names when loc al 
    sub sc rib ers ad d ress messag es to the remote system, or when they rec eive 
    messag es from remote sub sc rib ers whose names are not rec ord ed  or who are 
    not ad ministered . 
    To rec ord  remote mac hine names: 
    1. Verify you have announc ement-c ontrol p ermission b y entering change 
    subscriber
     
     on the path line, where  is your extension 
    numb er. Press  . 
    2. Press   (F7) and  verify the Announc ement Control? field  is set to y
    . 
    If it is not, enter y
     now. Press   (F3) to save your d ata and /or exit the 
    sc reen. 
    3. Enter list machines
     on the p ath line and  p ress  . (Voic e IDs are 
    automatic ally assig ned  as you ad d  a remote mac hine. The List Mac hines 
    rep ort shows the voic e ID for eac h remote mac hine.)
    4. Either p rint this sc reen, write d own the voic e IDs assoc iated  with eac h 
    remote mac hine, or leave this sc reen up  as you rec ord  names. 
    NOTE:
    Some remote mac hine p rofiles are used  for a rang e of mac hines. 
    Either voic e a name that is meaning ful for all mac hines in the range, 
    or do not voice a name for these profiles. 
    5. From a touc h-tone telep hone, log into the DEFINITY AUDIX system using  
    the extension that has announc ement-c ontrol p ermissions. 
    6. From the ac tivity menu, p ress   to perform system ad ministration. 
    7. Press   to rec ord  mac hine names. 
    8. Using  the touc h-tone keyp ad, enter the voic e ID for the first remote 
    mac hine, and  p ress  . 
    9.At the tone, sp eak the remote mac hine’s name. 
    10. Press     to d elete and re-rec ord  the name, or p ress   to ap p rove it. 
    11. Rep eat Step s 8 throug h 10 for eac h remote system or telep hone numb er 
    name. 
    12. When you are finished , p ress     to return to the ac tivity menu, or just 
    hang  up  the telep hone to exit the system. 
    ENTER
    NEXTPAGE
    ENTER
    ENTER
    9
    6
    #
    *D#
    *R 
    						
    							DEFINITY AUDIX System Digital Networking  585-300-534  Issue 2
    May 1999
    Initial Network Administration and Acceptance Tests 
    9-42 DEFINITY AUDIX Administration 
    9 
    						
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