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Lucent Technologies Definity Audix System Digital Networking Guide
Lucent Technologies Definity Audix System Digital Networking Guide
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585-300-534 Comcode 108356122 Issue 2 May 1999 DEFINITY® AUDIX® System Digital Networking
Copyright Ó 1999, Lucent Technologies All Rights Reserved, Printed in U.S.A. Notice Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change. Your Responsibility for Your System’s Security Toll fraud is the unauthorized use of your telecommunications system by an unauthorized party, for example, persons other than your com- pany’s employees, agents, subcontractors, or persons working on your company’s behalf. Note that there may be a risk of toll fraud associated with your telecommunications system and, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services. You and your system manager are responsible for the security of your system, such as programming and configuring your equipment to pre- vent unauthorized use. The system manager is also responsible for reading all installation, instruction, and system administration docu- ments provided with this product in order to fully understand the fea- tures that can introduce risk of toll fraud and the steps that can be taken to reduce that risk. Lucent Technologies does not warrant that this product is immune from or will prevent unauthorized use of com- mon-carrier telecommunication services or facilities accessed through or connected to it. Lucent Technologies will not be responsible for any charges that result from such unauthorized use. Lucent Technologies Fraud Intervention If you suspect you are being victimized by toll fraud and you need technical support or assistance, call the appropriate BCS National Cus- tomer Care Center telephone number. Users of the MERLIN®, PART- NER®, and System 25 products should call 1 800 628 2888. Users of the System 75, System 85, DEFINITY® Generic 1, 2 and 3, and DEFINITY® ECS products should call 1 800 643 2353. Customers outside the continental United States should contact their local Lucent representative, or call one of the above numbers in the following man- ner: • Dial the International Access Code; for example, 011. • Dial the country code for the U.S., that is, 01. • Lastly, dial either of the telephone numbers provided above. Lucent Technologies Web Page The world wide web home page for Lucent Technologies is: http://www.lucent.com Federal Communications Commission Statement Part 15: Class A Statement. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide rea- sonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interfer- ence to radio communications. Operation of this equipment in a resi- dential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.Industry Canada (IC) Interference Information This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio interference regulations of Industry Canada. Le Présent Appareil Nomérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la class A préscrites dans le reglement sur le brouillage radioélectrique édicté par le Industrie Canada. Trademarks See the preface of this document. Ordering Information Call: Lucent Technologies BCS Publications Center Voice 1 800 457-1235 International Voice 317 322-6791 Fax 1 800 457-1764 International Fax 317 322-6699 Write: Lucent Technologies BCS Publications Center 2855 N. Franklin Road Indianapolis, IN 46219 Order: Document No. 585-300-534 Comcode 108356122 Issue 2, May 1999 For additional documents, refer to the section in “About This Docu- ment” entitled “Related Resources.” You can be placed on a standing order list for this and other documents you may need. For more information on standing orders, or to be put on a list to receive future issues of this document, contact the Lucent Tech- nologies Publications Center. Obtaining Products To learn more about Lucent Technologies products and to order prod- ucts, contact Lucent Direct, the direct-market organization of Lucent Technologies Business Communications Systems. Access their web site at www.lucentdirect.com. Or call the following numbers: custom- ers 1 800 451 2100, account executives 1 888 778 1880 (voice) or 1 888 778 1881 (fax). War ra nty Lucent Technologies provides a limited warranty on this product. Refer to the “Limited Use Software License Agreement” card provided with your package. European Union Declaration of Conformity The “CE” mark affixed to the equipment means that it conforms to the following directives. Lucent Technologies Business Communications Systems declares that DEFINITY AUDIX System equipment specified in this document conforms to the referenced European Union (EU) Directives and Harmonized Standards listed below: EMC Directive 89/336/EEC Low-Voltage Directive73/23/EEC Acknowledgment This document was prepared by OMD Technical Publications, Lucent Technologies, Denver, CO. and Columbus, OH.
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Contents iii Contents Contents iii About This Document ix nPurposeix nIntended Audienceix nHow This Document Is Organizedx nConventions Usedxi nTrademarks and Service Marksxii nRelated Documentationxii nHow to Comment on This Documentxii 1 Introduction to Digital Networking 1-1 nWhat Is Networking?1-1 Digital Networking Operation1-2 AMIS Analog Networking Operation1-2 nWhy You Should Use Networking1-3 nNetworking Terminology1-4 Local and Remote Machines1-4 Subscriber Types1-5 Digital Networking Application Types1-7 Data Connection Types1-8 nExample of a Basic Network1-8 Sending a Message to an Administered Remote Subscriber1-11 Sending a Message to a Non-Administered Remote Subscriber1-12 nDigital Networking Feature Overview1-13 Remote Updates1-13 Network Turnaround1-13 Scheduling1-14 Administration Log1-15 2 DEFINITY AUDIX Digital Networking Considerations 2-1 nNumber of Networking Ports2-2 nDisk Sizing for Local and Remote Subscribers2-2 15-Hour Disk Combinations2-3 40-Hour Disk Combinations2-3
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Contents iv Limitations on the 100-Hour Disk Drive2-3 nDigital Networking Configurations2-4 High-Speed Connectivity2-4 Low-Speed Connectivity2-4 Mixed High-Speed and Low-Speed Connectivity2-6 nControl Link and Display Set Integrations2-6 nHow the Digital Networking Ports Work2-7 Digital Port Emulation2-7 Voice Port Administration Overview2-7 Networking Port Administration Overview2-8 nFeatures/Functionality Not Supported2-8 nConsiderations for Intersystem Networks2-8 Intuity AUDIX System2-9 AUDIX R1 System2-9 3 DCP Mode 3 — 64 Kbps 3-1 nConsiderations3-1 nGeneral Information3-2 nDEFINITY AUDIX Requirements for DCP Mode 33-3 nSwitch (or Customer) Requirements for DCP Mode 33-3 Co-located Requirements3-3 Interlocation Requirements3-3 nSwitch Administration Requirements for DCP Mode 33-4 nData Rates for DCP Mode 33-4 4 DCP Mode 2 — 9600 or 19,200 bps 4-1 nConsiderations4-1 nDCP Mode 2 Connections4-2 nDEFINITY AUDIX Modem/Data Module Arrangements4-4 DCP Mode 2 Hardware4-5 Modem Front Panel Settings4-6 Multistage Dialing4-6 nSwitch Hardware Requirements for DCP Mode 24-10 nAUDIX R1 Requirements4-10 nSwitch Administration Requirements for DCP Mode 24-10 7400A Data Module4-10 Asynchronous Data Unit (ADU)4-10
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Contents v Modem4-10 Hunt Groups4-11 5 DCP Mode 1 — 56 Kbps 5-1 nConsiderations5-1 nGeneral Information5-2 Static Access5-3 Dynamic Access5-4 nDEFINITY AUDIX Requirements for DCP Mode 15-4 nSwitch (or Customer) Requirements for DCP Mode 15-5 Static Access Switch Requirements5-5 Dynamic Access Switch Requirements5-6 nData Rates for DCP Mode 15-6 6 Mixtures of High-Speed and Low-Speed Networks 6-1 nConsiderations6-1 nHigh-Speed and Low-Speed at the Same DEFINITY AUDIX System6-2 7 Digital Network Planning 7-1 nDesign Center7-2 nPlanning with the Design Center/ITAC/COE7-3 nNetwork Map7-9 nDigital Network Planning Worksheets7-12 nDCP Mode 2 Planning Worksheets7-29 8 Hardware Installation for DCP Mode 2 8-1 nHardware Installation Using a 7400A Data Module8-2 nHardware Installation Using an ADU8-4 nConfiguring the Paradyne Comsphere 3810/3820 Series Modems using the Diagnostic Control Panel8-6 nParadyne Comsphere 3810plus/3820plus/3910 Front Panel Settings8-10 nParadyne Comsphere 3810/3820 Front Panel Settings8-13 n7400A Option Settings8-17
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Contents vi 9 Initial Network Administration and Acceptance Tests 9-1 nSwitch Administration9-2 Task 1: Administer the Digital Networking Ports9-2 Task 2: Administer a Hunt Group for Digital Networking Ports9-3 DCP Mode 19-3 DCP Mode 29-4 DCP Mode 39-7 nDEFINITY AUDIX Administration9-7 Task 1: Verify All Required Software and Hardware9-9 Task 2: Verify Proper Number of Networking Ports9-11 Task 3: Verify Adequate Number of Administered Remote Subscribers9-12 Task 4: Administer Digital Networking Port(s) and Extensions9-13 Task 5: Verify Status of Networking Port(s)9-15 Task 6: Test the Networking Ports9-16 Task 7: Change the Local Machine Profile Screen9-18 Task 8: Perform a Local Machine Test9-22 Task 9: Administer Remote System(s) on the Local DEFINITY AUDIX System9-24 Task 10: Administer the DEFINITY AUDIX on the Remote Machine(s)9-33 Task 11: Test the Connection to Each Remote System9-34 Task 12: Administer Remote Subscribers on the Local System9-35 Task 13: Set Weekly Backup Parameters9-40 Task 14: Record Remote Machine Names (Optional)9-41 10 Ongoing Administration 10-1 nOngoing Machine Administration10-1 Viewing the List Machines Screen10-2 Viewing the Machine Profile Screen10-3 Adding a Remote Machine10-4 Changing Machine Administration10-5 Deleting Remote Machines10-6
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Contents vii Record Remote Machine Names10-7 nAdding a Second Networking Port10-7 Switch Administration10-7 DEFINITY AUDIX Administration10-8 nOngoing Subscriber Administration10-8 Remote Subscriber Administration Overview10-9 Viewing the Remote Subscriber List10-11 Setting Automatic Deletion of Non-Administered Remote Subscribers10-13 Administering Remote Updates for the Local System10-14 Administering Remote Updates for Remote Systems10-18 Performing a Full Remote Update10-20 Manually Adding Remote Subscribers10-22 Manually Updating Remote Subscriber Administration10-25 Deleting Remote Subscribers10-26 Recording Remote Subscriber Names10-28 11 Networking Reports 11-1 nNetwork Load Hourly Traffic Report11-2 nNetwork Load Daily Traffic Report11-3 nNetwork Load Field Descriptions11-4 Total Message Transmission Threshold Exceptions11-4 Total Message Transmission Limit Exceptions11-4 Remote Deliveries Rescheduled11-4 Maximum Simultaneous Channels11-4 Total Incoming Calls Unanswered11-5 Total Remote Undeliverable Messages11-5 Network Channel Number11-5 Network Channel Type11-5 Usage11-5 PEG Count11-6 nRemote Messages Daily Traffic Report11-6 nRemote Messages Monthly Traffic Report11-8
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 Contents viii nRemote Messages Field Descriptions11-9 Machine Name11-9 Machine Type11-9 Date11-9 Ending Date (Monthly Report)11-9 Ending Time (Daily Report)11-9 Transfer Sessions11-9 Usage11-10 Average Usage11-10 Messages Sent11-10 Messages Rejected11-10 Status Sent11-10 Status Received11-10 Admin Updates11-11 Message Transmission Threshold Exceptions11-11 Session Failures Far End “No Answer”11-11 Messages Queued Voice Mail11-11 Messages Queued Status11-11 A Considerations for Non-United States A-1 nModem Type ApprovalA-1 nDesign, Implementation, and SupportA-2 ABB Abbreviations ABB-1 GL Glossary GL-1 IN Index IN-1
About This Document ix Purpose DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 About This Document Purpose This d oc ument, D EFI N I TY AUDIX System Dig ital Networking, 585-300-534, p rovid es a tec hnic al d esc rip tion of DEFINITY® AUDIX® d ig ital networking and p rovid es instruc tions for p lanning , installing , ad ministering , and using DEFINITY AUDIX digital networking. Information is both descriptive and procedural. Intended Audience The p rimary aud ienc e for this d oc ument inc lud es c ustomer telec ommunic ations manag ers and ad ministrators, installers, p rovisioning projec t manag ers, software sp ec ialists, software assoc iates, d esig n sp ec ialists, and sales p ersonnel. Ac c ount teams and c ustomer telec ommunic ations manag ers should use this d oc ument d uring the p lanning p roc ess. Customer telec ommunic ations manag ers, ad ministrators, and installation assoc iates should use the d oc ument d uring the installation and ad ministration p roc esses. The other p rimary aud ienc e memb ers should use the d oc ument for planning , ad ministration, and maintenance purposes.
DEFINITY AUDIX System Digital Networking 585-300-534 Issue 2 May 1999 About This Document x How This Document Is Organized How This Document Is Organized This d oc ument is org anized into the following c hap ters: nAb out This Doc ument This p refac e d esc rib es the d oc ument’s p urp ose, intend ed aud ienc es, org anization, c onventions, trad emarks and servic e marks, and related resourc es. This p refac e also exp lains how to make c omments ab out the d oc ument. nChapter 1, ‘‘Introd uc tion to Dig ital Networking ’’ This c hap ter p rovid es an introd uc tion to the b asic s of DEFINITY AUDIX digital networking. nChapter 2, ‘‘DEFINITY AUDIX Dig ital Networking Consid erations’’ This c hap ter p rovid es a tec hnic al overview of DEFINITY AUDIX dig ital networking . nChapter 3, ‘‘DCP Mod e 3 — 64 Kb p s’’ This c hap ter p rovid es a tec hnic al d esc rip tion and req uirements for DCP Mod e 3. nChapter 4, ‘‘DCP Mod e 2 — 9600 or 19,200 b ps’’ This c hap ter p rovid es a tec hnic al d esc rip tion and req uirements for DCP Mod e 2. nChapter 5, ‘‘DCP Mod e 1 — 56 Kb p s’’ This c hap ter p rovid es a tec hnic al d esc rip tion and req uirements for DCP Mod e 1. nChapter 6, ‘‘Mixtures of Hig h-Sp eed and Low-Sp eed Networks’’ This chapter describes high-speed and low-speed networking on the same DEFINITY AUDIX system. nChapter 7, ‘‘Digital Network Planning ’’ This chapter describes the process and provides worksheets for digital network planning . nChapter 8, ‘‘Hardware Installation for DCP Mod e 2’’ This c hap ter p rovid es hard ware installation instruc tions for DCP Mod e 2 hard ware, and p rovid es mod em and d ata mod ule setting s. nChapter 9, ‘‘Initial Network Administration and Ac c eptanc e Tests’’ This c hap ter p rovid es a task-b y-task proc ed ure for d ig ital network ad ministration and testing .