Home > Toshiba > Communications System > Toshiba Strata Dk14, Dk40i, Dk424 Programming Manual

Toshiba Strata Dk14, Dk40i, Dk424 Programming Manual

    Download as PDF Print this page Share this page

    Have a look at the manual Toshiba Strata Dk14, Dk40i, Dk424 Programming Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 566 Toshiba manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.

    Page
    of 418
    							System & Station
    Program 10-3 – System Assignments, Part 3 of 3
    Strata DK Programming 5/993-35
    System & Station
    Program 10-3 – System Assignments, Part 3 of 3
    Processor Type:DK14, DK40i, All RCTUs
    Program Type:System
    Initialized Default:LEDs 11, 13 and 20 ON, all other LEDs OFF
    Program 10-3 Overview
    You can make the following system assignments with Program 10-3:
    LED 20: SMDI Message Desk Number
    For CO line calls answered by Voice Mail/Auto Attendant devices, either the three-digit CO line 
    number (001~200) or the Message Desk number (001) can be sent in the Message Desk fields of 
    the SMDI packet. The system distinguishes CO line number 001 from Message Desk number 001.
    
    
    
    
      6SNU   +ROG  6SNU +ROG 6SNU+ROG 6SNU+ROG
    Button/
    LEDXLED ONLED OFF
    20SMDI Message Desk Number (001) is sent in SMDI 
    packet.CO line number is sent in SMDI packet.
    19Speed Dial Entry Timeout- 3 minutes Speed Dial Entry Timeout - 1 minute
    18Auto Attendant: Normal Ringing Pattern After Camp-
    onAuto Attendant: Back to Announcement After Camp-on
    17Auto Attendant: Ring Before Disconnect time Auto Attendant: Ring Before Disconnect time
    16Auto Attendant: Ring Before Disconnect time Auto Attendant: Ring Before Disconnect time
    15Auto Attendant: Sends MOH to Caller Auto Attendant: Sends RBT to Caller
    14SMDI-Bellcore Standard VM Interface, per LED 09 
    BelowNot used
    13SMDI-Station Number Digit Length (HEX-8) SMDI-Station Number Digit Length (HEX-0)
    12SMDI-Station Number Digit Length (HEX-4) SMDI-Station Number Digit Length (HEX-0)
    11SMDI-Station Number Digit Length (HEX-2) SMDI-Station Number Digit Length (HEX-0)
    10SMDI-Station Number Digit Length (HEX-1) SMDI-Station Number Digit Length (HEX-0)
    09Bellcore Standard 1985 Version (1-space) Bellcore Standard 1985 Version (2-space)
    08Caller ID/ANI numbers are sent out the SMDI port Caller ID/ANI numbers are not sent out the SMDI port.
    07
    06
    05
    04PEKU Ports 33, 34-Amp, connected (RCTUBA/BB 
    or higher)PEKU Ports 33, 34-stations connected
    03PEKU Ports 25, 26-Amp, connected PEKU Ports 25, 26-stations connected
    02PEKU Ports 17, 18-Amp, connected PEKU Ports 17, 18-stations connected
    01PEKU Ports 09, 10-Amp, connected PEKU Ports 09, 10-stations connected
    SELECT = 3 Light the LED Buttons that are marked with an X in 
    the table below. 
    						
    							System & Station
    Program 10-3 – System Assignments, Part 3 of 3
    3-36Strata DK Programming 5/99
    LED 19: Speed Dial Entry Timeout
    Station users can either have up to one minute or up to three minutes to store a Speed Dial number 
    or memo. If they do not store the number or memo within the set time, their station exits the Speed 
    Dial-storage mode and returns to the normal idle state. The timer is required because of the User 
    Programmable Feature Buttons feature, which allows the [PDN], 
    +ROG, and &QI7UQV buttons to 
    be programmed in Speed Dial Memory. The three-minute setting is recommended if station users 
    frequently store memos with Speed Dial numbers using the 
    0RGH button below the LCD.
    LED 18: Built-in Auto Attendant Camp-on Busy/Ring No Answer Routing
    This option is designed for Auto Attendant configurations that have primary announcement 
    devices, but no secondary ones tells the system where to route Auto Attendant calls that ring and 
    are not answered or have been camped-on for a designated time (see Program 26). The calls can be 
    sent back to the primary announcement device or to the station or stations assigned to the CO lines 
    normal ringing pattern (see Programs 81, 84, and 87).
    LEDs 16 and 17: Built-in Auto Attendant Disconnect Time
    If LED 18 is assigned for normal ringing, set LEDs 16 and 17 to tell the system when to disconnect 
    Built-in Auto Attendant calls that have not been answered by the alternative stations.
    The time the Auto Attendant rings stations (per Program 81, 84, 87) after a loop start line caller 
    does not dial and/or a ringing station does not answer. If a call is not answered before ring 
    disconnect time period time-out, the call will disconnect. This prevents loop start lines from being 
    locked-up when there is no CPC supervision from the central office after the outside caller hangs 
    up.
    Set LEDs 16 and 17 for the desired time as follows:
    ©40 seconds: LED 16 OFF, LED 17 OFF (Initialized default)
    ©120 seconds: LED 16 OFF, LED 17 ON
    ©240 seconds: LED 16 ON, LED 17 OFF
     LED 15: Built-in Auto Attendant MOH/RBT for Transfer
    Callers can hear ring back tone (RBT) or Music-on-hold (MOH) after being transferred from the 
    Built-in Auto Attendant to a station, depending on the selection made with LED 15.
    LED 14: RS-232 Voice Mail Signaling Method
    The DK provides two types of RS-232 signaling: Bellcore Standard type (TR-TSY-000283, TR-
    NWT-000283) or Toshiba Proprietary. Refer to the VM machine installation documentation and 
    contact the Toshiba and/or VM machine manufacturer for VM machine SMDI configuration.
    Notes
    lToshiba VP products require Release 7 software or above for Toshiba proprietary integration.
    lToshiba VP products require the SW-X0042 feature package (CO Centrex) for SMDI, but not 
    for Toshiba Proprietary RS-232 Interface.
    lToshiba Stratagy products support SMDI only in the standard configuration, not Toshiba 
    proprietary RS-232 interface. 
    						
    							System & Station
    Program 10-3 – System Assignments, Part 3 of 3
    Strata DK Programming 5/993-37
    System & Station
    LEDs 13-10: SMDI Station Number Digit Length
    Set LED 10-13 ON so that the hex values add up to the Voice Mail station digit length for SMDI 
    VM interface. (Example: For VP100 or Stratagy/Stratagy DK SMDI interface, set LEDs 10, 11, 
    and 12 on for 7 digits (1+2+4=7).
    Do not set LED 10-13 OFF for Toshiba proprietary interface; it is no longer supported by DK 
    systems.
    This refers to the station digit length that the SMDI voice mail system design requires. This 
    parameter is set for the Voice Mail system digit length; not the DK station digit length. If the voice 
    mail system SMDI is designed per the Bellcore Standard TR-TSY-000283, 1985 version, set this 
    parameter to seven-digits (LEDs 10, 11, and 12 ON which is equal to Hex 7). Current VP and 
    Stratagy voice mail SMDI systems are designed for this seven-digit operation.
    If the voice mail system SMDI is designed per the Bellcore Standard TR-NWT-000283, 1991 
    version, set this parameter between 1-10 digits with LEDs 10, 11, 12, and 13. (See Program 10-3 
    record sheet for LED-HEX values.) Digit length setting is not necessary with Toshiba Proprietary 
    Interface (LED 10-13 OFF).
    LED 08: Caller ID / Automatic Number ID
    This option determines if Caller ID (CLID) and/or Automatic Number Identification (ANI) 
    telephone numbers will be sent out the system SMDI port (SMDI only not Toshiba proprietary):
    ©Turn LED 08, 10, 11, 12, and 13 ON if received Caller ID and/or ANI numbers should be sent 
    out the system SMDI port.
    ©Turn LED 08 OFF (initialized default) if received Caller ID and/or ANI numbers should not be 
    sent out the system SMDI port.
    LED 09: SMDI Bellcore Standard Version
    Toshiba Proprietary and SMDI is available with RCTUB2 or RCTUC/RCTUD2 Release 2 and 
    above only and is only for use with Toshiba VP systems, not with Toshiba Stratagy systems.
    Bellcore released two versions of the SMDI specification. Contact your voice mail machine 
    vendor to determine which specification to enable with this program – TR-TSY-000283, Issue 1, 
    July 1985 version, or the TR-NWT-000283, Issue 2, May 1991 version. Toshiba VP and Stratagy 
    SMDI products currently use the 1985 version. In either case, the VM station digit length must be 
    set with LED 10~13 as shown above.
    Also note that the 1985 and 1991 version Bellcore specifications use different space/character 
    parameters for some call types which means the DK will not operate properly if the correct version 
    is not selected. Select the 1985 version (LED 09 OFF) for Toshiba VP and Stratagy products. This 
    selection is not needed with Toshiba Proprietary Interface. 
    						
    							System & Station
    Program 10-3 – System Assignments, Part 3 of 3
    3-38Strata DK Programming 5/99
    LEDs 01~04: Amplified Conference Assignments
    Light LEDs 01~04 to identify which PEKU ports should be connected to external amplifiers. 
    External Amplified Conference is provided by customer-supplied two-way amplifiers connected 
    to system PEKU ports to amplify “two-line” calls.
    ©DK424 and DK40i: Up to four amplifiers can be connected, depending on the DK system 
    type (two PEKU ports per amplifier). The number of simultaneous Two-CO line conferencing 
    (three-party) calls varies according to the processor:
    DK40i: 4 calls (2 amplified)
    RCTUA: 4 calls (3 amplified)
    RCTUB, RCTUBA/BB and RCTUC/D: 10 calls (4 amplified)
    RCTUE: 20 calls (4 amplified)
    For DK424 and DK 40, amplifiers are switched into Two-CO line calls automatically, one 
    amplifier for each call, starting from the lowest PEKU ports enabled to the highest (see 
    Program 10-3 record sheet). Skipping ports is allowed. Two-CO line calls established after all 
    amplifiers are in use will not be amplified.
    Example
    The first amplifier can be connected to PEKU ports 017 and 018, skipping ports 009 and 010. In 
    this case, LED 02 should be ON and LED 01 should be OFF. (See Program 10-1, LEDs 19 and 20; 
    Program 10-2, LEDs 18 and 19; and Program 15-5 for more information on Two-line Conference.)
    Important!The amplifiers used for supervised, Two-line Conference connections are switched 
    in automatically starting with the first connection. Calls made when there are no 
    amplifiers available will not be amplified. Unsupervised Two-line tandem 
    connections are not limited to the numbers listed above (by processor), but are 
    limited by the number of lines equipped in the system.
    NoteExternal amplifiers also amplify two-line DISA, Call Forward External, DNIS externally 
    routed calls, DID, and Tie line trunk to trunk calls. 
    						
    							System & Station
    Program *10 – Enhanced 911 Operation
    Strata DK Programming 5/993-39
    System & Station
    Program *10 – Enhanced 911 Operation
    Processor Type:DK14, DK40i, all RCTUs
    Program Type:System
    Initialized Default:See each program
    Program *10 provides two QSTU2, RSTU, KSTU2, RDSU, PSTU, or PESU ports to be assigned 
    to interface with central office E911 trunks.
    E911 enhanced operation provides locator information to the responding agency to provide more 
    complete name and address information, including building, floor, etc. This is done by sending the 
    station number of the 911 caller to the E911 emergency center. This locator information is then 
    cross referenced with name/number/address data in the E911 central database, and the E911 
    operator receives the precise location along with the basic information.
    The Strata DK14, DK40i and DK424 accomplishes this through a special interface between the 
    KSU and the CO. This special interface takes the station number information and sends it through 
    the public network in a format compatible with the central E911 database. This special interface is 
    required in addition to sending software within the Strata DK.
    The required interface is an external device (Telident or Proctor) that interfaces to up to two 
    standard analog station ports.
    Figure 3-1 Physical Connection of E911 Interface
    Programs *10-11 and *10-12  – E911 Standard Telephone Ports Assignment
    Initialized Default:Blank
    
    
    
    
      6SNU
      +ROG  6SNU +ROG 6SNU+ROG 6SNU+ROG
    Tip/Ring E911 CKT #1 CAMA Trunk #1 Strata DK
    Proctor or
    Telident
    E911 InterfaceCentral
    Office
    E911
    Center KSTU2
    QSTU2
    RSTU
    RDSU
    PESUCAMA Trunk #2 Tip/Ring E911 CKT #2
    1687
    E911 CKT 1 and 2 assigned in Program *10
    First E911 Port = 11
    Second E911 Port = 12E911 RSTU/KSTU2 Port Number
    E911 RSTU/KSTU2/QSTU2 Port Number
    First Standard Port
    Second Standard Port 
    						
    							System & Station
    Program *10 – Enhanced 911 Operation
    3-40Strata DK Programming 5/99
    Programs *10-11 and *10-12 Overview
    Programs 
    10-11 and 
    10-12 assign which QSTU2, KSTU2, RSTU2, RSTU, RDSU, PSTU, or 
    PESU standard telephone ports are connected to the E911 interface unit.
    Important!Program 04 Directory Number data must be blank for E911 QSTU2, KSTU2, 
    RSTU2, or RSTU ports.
    Program *10-91 – E911 Interdigital Time
    Initialized Default:15 seconds
    Program *10-91 Overview
    
    10-91 assigns the time allowed to dial each digit after dialing 9 when using the E911 feature. 
    This time will affect the time that LCR or CO Line dial tone is returned when dialing 9. However, 
    a user can dial a 9+ (non-911) calls normally before receiving LCR or CO line dial tone and the 
    DK will route the call appropriately.
    Program *10-92 – E911 Pause Before Send Timer
    Initialized Default:0 - No pause
    Program *10-92 Overview
    
    10-92 assigns the time the DK will wait before sending the Station Primary Directory Number to 
    the E911 SLT port after the E911 SLT port answers.
    
    
    
    
      6SNU
      +ROG  6SNU +ROG 6SNU+ROG 6SNU+ROG
    
    
    
    
      6SNU
      +ROG  6SNU +ROG 6SNU+ROG 6SNU+ROG
    Interdigit Timer = 91 01~15 seconds
    Interdigit Timerseconds
    Pause Timer = 92 0 = No pause
    1 = 1.5 second pause
    2 = 3 second pause
    Pause Timerseconds 
    						
    							System & Station
    Program 12 – System Assignments, Basic Timing
    Strata DK Programming 5/993-41
    System & Station
    Program 12 – System Assignments, Basic Timing
    Processor Type:DK14, DK40i, All RCTUs
    Program Type:Station
    Program 12 Overview
    This program assigns system times for ring down, disconnecting calls, pause times, flash times, 
    auto attendant, DISA, Call Forward External, and DNIS and DTMF receiving decoding.
    Code 1: Standard Telephone Ring Down Timer
    This feature is available for Release 4.0 and higher. Code 1 assigns the number of seconds that a 
    Hotline or Emergency standard telephone waits after going off-hook before automatically ringing 
    a preassigned directory number. If a valid feature access code or [DN] is dialed prior to the ring 
    down timer expiration, then ring down does not occur. Ring down applies only to standard 
    telephone ports, not electronic or digital telephone ports. Ring down destination numbers are 
    assigned in Program *38.
    Initialized Default:Program Timing
    Code 1 15 secs.
    Code 3 1
    Code 4 2
    Code 5 0
    Code 8 1
    Code 9 4
    
    
    
    
      6SNU   +ROG  6SNU +ROG 6SNU+ROG 6SNU+ROG
    Program 
    CodeFunctionCodeTimeRequired 
    Code
    1Standard Telephone Ring Down Timer (Release 4.0) XX  XX = 2 digits. 00~60 secs.
    3Pause Timing
    (Speed Dial)1 1.5 sec
    23.0 sec.
    4
    Flash Timing 1 0.5 sec.
    2 2.0 sec. (Not used in U.S.)
    40.2 sec.
    5
    Pause After Flash 
    (Voice Path Delay)0 no pause
    11.5 sec.
    23.0 sec.
    8
    DNIS Ext. Network, External Call Forward, and DISA 
    Disconnect Timer for Loop Start Lines0 no disconnect timer
    1 4 min. disconnect
    2 10 min. disconnect
    3 20 min. disconnect
    9QRCU3/K4RCU3/RRCS DTMF Inter-digital Release Time 
    (Standard Phone)1~9 1~9 secs.
    SELECT = 1, 3~5, 8, 9
    Enter program code from 
    the table below.DATA = Enter ring down time (00~60)
    SELECT CODE = Enter the 1 digit code which 
    corresponds to the time listed in the table below.
    For Program Codes 8 and 9, the LCD responds with  
    						
    							System & Station
    Program 12 – System Assignments, Basic Timing
    3-42Strata DK Programming 5/99
    Code 3: Pause Timing
    Code 3 enables station users to program short and long pauses in Speed Dial numbers. Applies to 
    pauses inserted in Speed Dial numbers used for both telephone voice calls and data calls from data 
    interface units. The short pause length can be set system wide for either 1.5 or 3 seconds with this 
    program. The long pause is always 10 seconds.
    Code 4: Flashing Timing
    When on a CO line, a station user can press the 
    )ODVK button (or enter access code &QI7UQ) 
    and the line opens (flash) for 2 seconds, 0.2 seconds (not used in the USA), or 0.5 seconds 
    depending on this assignment. This choice reflects whether to disconnect and regain dial tone (2 
    seconds), or to use PBX or Centrex features which require a flash signal (0.5 seconds). It also 
    applies to flashes inserted when dialing via Data Interface Units (DIUs).
    Code 5: Pause After Flash
    Some COs or Centrex facilities require a period of time after a flash signal before they can accept 
    dialing signals. A selection of pause timing is available to automatically delay any dialing signals 
    after flash. This timing applies to Speed Dial calls (with flash signals between the telephone 
    number digits) as well as to manual dialing.
    Code 8: DNIS Ext. Network External, Call Forward, and DISA Disconnect Timer for Loop 
    Start LInes
    Disconnects DISA, Call Forward External and/or DNIS Telephone Network routed calls when 
    made on loop start lines. Calls can lock-up (keep busy indefinitely) if the CO does not send a 
    disconnect signal (CPC or AR) when the caller hangs up. This timer prevents loop start lines from 
    locking up by disconnecting the call automatically when the timer expires, 4, 10, or 20 minutes 
    from the start of the call. Callers will hear a warning tone and can reset the timer repeatedly by 
    dialing “0”. This disconnect feature is only needed for loop start lines.
    Code 9: QRCU3/K4RCU3/K5RCU/K5RCU2/RRCS DTMF Receiver Inter-digital Release Time
    With Code 9, one channel of the QRCU3, K4RCU, K5RCU, and K5RCU2 or RRCS Dual-tone 
    Multi-frequency (DTMF) receiver is seized when it is needed for the decoding process, such as for 
    a standard telephone with a DTMF dial pad. When placing outgoing calls with DTMF standard 
    telephones, the talk path to the outside party is not “cut-through” until the DTMF receiver circuit is 
    released. The DTMF receiver channel’s release time can be programmed for between one and nine 
    seconds (initialized timing is four seconds)—this is the time it takes to release the DTMF receiver 
    circuit after the last digit is dialed.
    The choice of timing is a trade-off between CO line time to connect and user speed. If the time is 
    too long, the outside called party may answer before the voice path is “cut-through,” and the caller 
    is not heard. If the time is too short, a standard telephone user inputting DTMF tones could be cut 
    off prematurely from using other features, such as Speed Dial or Toll Restriction.
    Standard telephones can also defeat Toll Restriction if the seize time is too short and they are not 
    required to dial outgoing calls via Least Cost Routing (LCR). Toshiba recommends that standard 
    telephones should always be required to dial outgoing calls via LCR to prevent them from 
    defeating Toll Restriction.
    NoteIf no digits are dialed after accessing an outgoing CO line, the DTMF receiver remains 
    seized for 15 seconds and then drops; however, the line remains connected. 
    						
    							System & Station
    Program 13 – Defining the Message Center
    Strata DK Programming 5/993-43
    System & Station
    Program 13 – Defining the Message Center
    Processor Type:DK14, DK40i, All RCTUs
    Program Type:Station
    Initialized Default:No port assigned
    Program 13 Overview
    This program assigns a station as the Message Center. 
    Each digital, electronic and standard telephone can receive a maximum of four message waiting 
    indications per [PDN] and each [PhDN] owned by the station. One of these four is reserved for the 
    designated Message Center. The Message Center should be the customer’s main answering 
    position.
    Typically, the Message Center is a voice mail device, attendant console, a digital or electronic 
    telephone with a DSS console (DDSS or HDSS), or an add-on module. If incoming traffic to a 
    DDSS or HDSS console attendant is heavy, another station can be assigned as the Message Center.
    Notes
    lThe Message Center is allowed to perform “Message Waiting,” even if disallowed on all other 
    stations.
    lAssign the Message Center to the customer’s main answering position: a station or the lowest 
    port (in VM group) of the customer’s voice mail device (see Program 31 for voice mail group 
    port assignments), whichever the customer specifies.
    lWhen using RS-232 SMDI or DTMF voice mail interface, all stations must also be assigned to 
    the message center port in Program 
    32 and Program 13. This should be the lowest standard 
    telephone port (QSTU2/KSTU2/RSTU2) connected to the VM device. This is also the same 
    (lowest) port assigned in the Program 31 VM group and the lowest standard telephone port 
    assigned in the Program 
    40 VM Distributed Hunt Group. Do not assign the VM DH Group 
    port number (900~915) as the message center port.
    
    
    
    
      6SNU   +ROG  6SNU  +ROG 6SNU+ROG 6SNU+ROG
    SELECT = 1 PORT = Station Logical Port Number
    Enter the station logical port number of the station 
    to be defined as the Message Center.
    For RS-232 SMDI and In Band (DTMF) voice mail 
    integration, enter the lowest QSTU2/KSTU2/
    RSTU2 standard telephone port connected to the 
    VM device (see notes below.)
    Port Number 
    						
    							System & Station
    Program 15 – Ground/Loop/Tie/DID Line Options
    3-44Strata DK Programming 5/99
    Program 15 – Ground/Loop/Tie/DID Line Options
    Processor Type:DK14, DK40i, All RCTUs
    Program Type:System
    Initialized Default:All LEDs are OFF
    
    
    
    
      6SNU   +ROG  6SNU+ROG 6SNU+ROG 6SNU+ROG
    Processor TypeCO Line RangeProcessor TypeCO Line Range
    DK14 001~004 RCTUBA/BB 001~048
    DK40i 001~012 RCTUC/D 001~144
    RCTUA 001~016 RCTUE/F 001~200
    Program Code
    ProgramLED ONLED OFF
    Line
    LED
    0102030405060708091011121314151617181920
    0CPC on AR VM 
    Calls and Voice 
    CallsDetect Ignore
    1CO/DID/Tie Line 
    SignalDP DTMF
    2CO/DID/Tie Dial 
    Pulse Rate
    (Pulse per sec.)20 PPS 10 PPS
    3AR Hold Detect  Ignore
    4AR Timing Crossbar 
    95 msec.ESS 
    (electronic) 
    450 msec.
    5Tandem CO Line 
    Connection with 
    Station DropoutEnabled Not 
    Enabled
    7Forced Account 
    CodeEnabled Not 
    Enabled
    8Operation After CO 
    Line FlashNo DTMF 
    receiver 
    After FlashDTMF 
    receiver 
    After Flash
    SELECT = Program Code
    Press Scroll to advance or 
    3DJH to go back.
    To advance the CO line range, press 
    6FUROO 
    located beneath the LCD. Press 
    3DJH for a 
    lower range.LED Buttons = CO line
    Specify CO line by setting LEDs as defined by the 
    table below. When you are finished, all LEDs with 
    an “X” should be lit. 
    						
    All Toshiba manuals Comments (0)

    Related Manuals for Toshiba Strata Dk14, Dk40i, Dk424 Programming Manual