Toshiba Strata Dk14, Dk40i, Dk424 Programming Manual
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System & Station Program 10-3 – System Assignments, Part 3 of 3 Strata DK Programming 5/993-35 System & Station Program 10-3 – System Assignments, Part 3 of 3 Processor Type:DK14, DK40i, All RCTUs Program Type:System Initialized Default:LEDs 11, 13 and 20 ON, all other LEDs OFF Program 10-3 Overview You can make the following system assignments with Program 10-3: LED 20: SMDI Message Desk Number For CO line calls answered by Voice Mail/Auto Attendant devices, either the three-digit CO line number (001~200) or the Message Desk number (001) can be sent in the Message Desk fields of the SMDI packet. The system distinguishes CO line number 001 from Message Desk number 001. 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG Button/ LEDXLED ONLED OFF 20SMDI Message Desk Number (001) is sent in SMDI packet.CO line number is sent in SMDI packet. 19Speed Dial Entry Timeout- 3 minutes Speed Dial Entry Timeout - 1 minute 18Auto Attendant: Normal Ringing Pattern After Camp- onAuto Attendant: Back to Announcement After Camp-on 17Auto Attendant: Ring Before Disconnect time Auto Attendant: Ring Before Disconnect time 16Auto Attendant: Ring Before Disconnect time Auto Attendant: Ring Before Disconnect time 15Auto Attendant: Sends MOH to Caller Auto Attendant: Sends RBT to Caller 14SMDI-Bellcore Standard VM Interface, per LED 09 BelowNot used 13SMDI-Station Number Digit Length (HEX-8) SMDI-Station Number Digit Length (HEX-0) 12SMDI-Station Number Digit Length (HEX-4) SMDI-Station Number Digit Length (HEX-0) 11SMDI-Station Number Digit Length (HEX-2) SMDI-Station Number Digit Length (HEX-0) 10SMDI-Station Number Digit Length (HEX-1) SMDI-Station Number Digit Length (HEX-0) 09Bellcore Standard 1985 Version (1-space) Bellcore Standard 1985 Version (2-space) 08Caller ID/ANI numbers are sent out the SMDI port Caller ID/ANI numbers are not sent out the SMDI port. 07 06 05 04PEKU Ports 33, 34-Amp, connected (RCTUBA/BB or higher)PEKU Ports 33, 34-stations connected 03PEKU Ports 25, 26-Amp, connected PEKU Ports 25, 26-stations connected 02PEKU Ports 17, 18-Amp, connected PEKU Ports 17, 18-stations connected 01PEKU Ports 09, 10-Amp, connected PEKU Ports 09, 10-stations connected SELECT = 3 Light the LED Buttons that are marked with an X in the table below.
System & Station Program 10-3 – System Assignments, Part 3 of 3 3-36Strata DK Programming 5/99 LED 19: Speed Dial Entry Timeout Station users can either have up to one minute or up to three minutes to store a Speed Dial number or memo. If they do not store the number or memo within the set time, their station exits the Speed Dial-storage mode and returns to the normal idle state. The timer is required because of the User Programmable Feature Buttons feature, which allows the [PDN], +ROG, and &QI7UQV buttons to be programmed in Speed Dial Memory. The three-minute setting is recommended if station users frequently store memos with Speed Dial numbers using the 0RGH button below the LCD. LED 18: Built-in Auto Attendant Camp-on Busy/Ring No Answer Routing This option is designed for Auto Attendant configurations that have primary announcement devices, but no secondary ones tells the system where to route Auto Attendant calls that ring and are not answered or have been camped-on for a designated time (see Program 26). The calls can be sent back to the primary announcement device or to the station or stations assigned to the CO lines normal ringing pattern (see Programs 81, 84, and 87). LEDs 16 and 17: Built-in Auto Attendant Disconnect Time If LED 18 is assigned for normal ringing, set LEDs 16 and 17 to tell the system when to disconnect Built-in Auto Attendant calls that have not been answered by the alternative stations. The time the Auto Attendant rings stations (per Program 81, 84, 87) after a loop start line caller does not dial and/or a ringing station does not answer. If a call is not answered before ring disconnect time period time-out, the call will disconnect. This prevents loop start lines from being locked-up when there is no CPC supervision from the central office after the outside caller hangs up. Set LEDs 16 and 17 for the desired time as follows: ©40 seconds: LED 16 OFF, LED 17 OFF (Initialized default) ©120 seconds: LED 16 OFF, LED 17 ON ©240 seconds: LED 16 ON, LED 17 OFF LED 15: Built-in Auto Attendant MOH/RBT for Transfer Callers can hear ring back tone (RBT) or Music-on-hold (MOH) after being transferred from the Built-in Auto Attendant to a station, depending on the selection made with LED 15. LED 14: RS-232 Voice Mail Signaling Method The DK provides two types of RS-232 signaling: Bellcore Standard type (TR-TSY-000283, TR- NWT-000283) or Toshiba Proprietary. Refer to the VM machine installation documentation and contact the Toshiba and/or VM machine manufacturer for VM machine SMDI configuration. Notes lToshiba VP products require Release 7 software or above for Toshiba proprietary integration. lToshiba VP products require the SW-X0042 feature package (CO Centrex) for SMDI, but not for Toshiba Proprietary RS-232 Interface. lToshiba Stratagy products support SMDI only in the standard configuration, not Toshiba proprietary RS-232 interface.
System & Station Program 10-3 – System Assignments, Part 3 of 3 Strata DK Programming 5/993-37 System & Station LEDs 13-10: SMDI Station Number Digit Length Set LED 10-13 ON so that the hex values add up to the Voice Mail station digit length for SMDI VM interface. (Example: For VP100 or Stratagy/Stratagy DK SMDI interface, set LEDs 10, 11, and 12 on for 7 digits (1+2+4=7). Do not set LED 10-13 OFF for Toshiba proprietary interface; it is no longer supported by DK systems. This refers to the station digit length that the SMDI voice mail system design requires. This parameter is set for the Voice Mail system digit length; not the DK station digit length. If the voice mail system SMDI is designed per the Bellcore Standard TR-TSY-000283, 1985 version, set this parameter to seven-digits (LEDs 10, 11, and 12 ON which is equal to Hex 7). Current VP and Stratagy voice mail SMDI systems are designed for this seven-digit operation. If the voice mail system SMDI is designed per the Bellcore Standard TR-NWT-000283, 1991 version, set this parameter between 1-10 digits with LEDs 10, 11, 12, and 13. (See Program 10-3 record sheet for LED-HEX values.) Digit length setting is not necessary with Toshiba Proprietary Interface (LED 10-13 OFF). LED 08: Caller ID / Automatic Number ID This option determines if Caller ID (CLID) and/or Automatic Number Identification (ANI) telephone numbers will be sent out the system SMDI port (SMDI only not Toshiba proprietary): ©Turn LED 08, 10, 11, 12, and 13 ON if received Caller ID and/or ANI numbers should be sent out the system SMDI port. ©Turn LED 08 OFF (initialized default) if received Caller ID and/or ANI numbers should not be sent out the system SMDI port. LED 09: SMDI Bellcore Standard Version Toshiba Proprietary and SMDI is available with RCTUB2 or RCTUC/RCTUD2 Release 2 and above only and is only for use with Toshiba VP systems, not with Toshiba Stratagy systems. Bellcore released two versions of the SMDI specification. Contact your voice mail machine vendor to determine which specification to enable with this program – TR-TSY-000283, Issue 1, July 1985 version, or the TR-NWT-000283, Issue 2, May 1991 version. Toshiba VP and Stratagy SMDI products currently use the 1985 version. In either case, the VM station digit length must be set with LED 10~13 as shown above. Also note that the 1985 and 1991 version Bellcore specifications use different space/character parameters for some call types which means the DK will not operate properly if the correct version is not selected. Select the 1985 version (LED 09 OFF) for Toshiba VP and Stratagy products. This selection is not needed with Toshiba Proprietary Interface.
System & Station Program 10-3 – System Assignments, Part 3 of 3 3-38Strata DK Programming 5/99 LEDs 01~04: Amplified Conference Assignments Light LEDs 01~04 to identify which PEKU ports should be connected to external amplifiers. External Amplified Conference is provided by customer-supplied two-way amplifiers connected to system PEKU ports to amplify “two-line” calls. ©DK424 and DK40i: Up to four amplifiers can be connected, depending on the DK system type (two PEKU ports per amplifier). The number of simultaneous Two-CO line conferencing (three-party) calls varies according to the processor: DK40i: 4 calls (2 amplified) RCTUA: 4 calls (3 amplified) RCTUB, RCTUBA/BB and RCTUC/D: 10 calls (4 amplified) RCTUE: 20 calls (4 amplified) For DK424 and DK 40, amplifiers are switched into Two-CO line calls automatically, one amplifier for each call, starting from the lowest PEKU ports enabled to the highest (see Program 10-3 record sheet). Skipping ports is allowed. Two-CO line calls established after all amplifiers are in use will not be amplified. Example The first amplifier can be connected to PEKU ports 017 and 018, skipping ports 009 and 010. In this case, LED 02 should be ON and LED 01 should be OFF. (See Program 10-1, LEDs 19 and 20; Program 10-2, LEDs 18 and 19; and Program 15-5 for more information on Two-line Conference.) Important!The amplifiers used for supervised, Two-line Conference connections are switched in automatically starting with the first connection. Calls made when there are no amplifiers available will not be amplified. Unsupervised Two-line tandem connections are not limited to the numbers listed above (by processor), but are limited by the number of lines equipped in the system. NoteExternal amplifiers also amplify two-line DISA, Call Forward External, DNIS externally routed calls, DID, and Tie line trunk to trunk calls.
System & Station Program *10 – Enhanced 911 Operation Strata DK Programming 5/993-39 System & Station Program *10 – Enhanced 911 Operation Processor Type:DK14, DK40i, all RCTUs Program Type:System Initialized Default:See each program Program *10 provides two QSTU2, RSTU, KSTU2, RDSU, PSTU, or PESU ports to be assigned to interface with central office E911 trunks. E911 enhanced operation provides locator information to the responding agency to provide more complete name and address information, including building, floor, etc. This is done by sending the station number of the 911 caller to the E911 emergency center. This locator information is then cross referenced with name/number/address data in the E911 central database, and the E911 operator receives the precise location along with the basic information. The Strata DK14, DK40i and DK424 accomplishes this through a special interface between the KSU and the CO. This special interface takes the station number information and sends it through the public network in a format compatible with the central E911 database. This special interface is required in addition to sending software within the Strata DK. The required interface is an external device (Telident or Proctor) that interfaces to up to two standard analog station ports. Figure 3-1 Physical Connection of E911 Interface Programs *10-11 and *10-12 – E911 Standard Telephone Ports Assignment Initialized Default:Blank 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG Tip/Ring E911 CKT #1 CAMA Trunk #1 Strata DK Proctor or Telident E911 InterfaceCentral Office E911 Center KSTU2 QSTU2 RSTU RDSU PESUCAMA Trunk #2 Tip/Ring E911 CKT #2 1687 E911 CKT 1 and 2 assigned in Program *10 First E911 Port = 11 Second E911 Port = 12E911 RSTU/KSTU2 Port Number E911 RSTU/KSTU2/QSTU2 Port Number First Standard Port Second Standard Port
System & Station Program *10 – Enhanced 911 Operation 3-40Strata DK Programming 5/99 Programs *10-11 and *10-12 Overview Programs 10-11 and 10-12 assign which QSTU2, KSTU2, RSTU2, RSTU, RDSU, PSTU, or PESU standard telephone ports are connected to the E911 interface unit. Important!Program 04 Directory Number data must be blank for E911 QSTU2, KSTU2, RSTU2, or RSTU ports. Program *10-91 – E911 Interdigital Time Initialized Default:15 seconds Program *10-91 Overview 10-91 assigns the time allowed to dial each digit after dialing 9 when using the E911 feature. This time will affect the time that LCR or CO Line dial tone is returned when dialing 9. However, a user can dial a 9+ (non-911) calls normally before receiving LCR or CO line dial tone and the DK will route the call appropriately. Program *10-92 – E911 Pause Before Send Timer Initialized Default:0 - No pause Program *10-92 Overview 10-92 assigns the time the DK will wait before sending the Station Primary Directory Number to the E911 SLT port after the E911 SLT port answers. 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG Interdigit Timer = 91 01~15 seconds Interdigit Timerseconds Pause Timer = 92 0 = No pause 1 = 1.5 second pause 2 = 3 second pause Pause Timerseconds
System & Station Program 12 – System Assignments, Basic Timing Strata DK Programming 5/993-41 System & Station Program 12 – System Assignments, Basic Timing Processor Type:DK14, DK40i, All RCTUs Program Type:Station Program 12 Overview This program assigns system times for ring down, disconnecting calls, pause times, flash times, auto attendant, DISA, Call Forward External, and DNIS and DTMF receiving decoding. Code 1: Standard Telephone Ring Down Timer This feature is available for Release 4.0 and higher. Code 1 assigns the number of seconds that a Hotline or Emergency standard telephone waits after going off-hook before automatically ringing a preassigned directory number. If a valid feature access code or [DN] is dialed prior to the ring down timer expiration, then ring down does not occur. Ring down applies only to standard telephone ports, not electronic or digital telephone ports. Ring down destination numbers are assigned in Program *38. Initialized Default:Program Timing Code 1 15 secs. Code 3 1 Code 4 2 Code 5 0 Code 8 1 Code 9 4 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG Program CodeFunctionCodeTimeRequired Code 1Standard Telephone Ring Down Timer (Release 4.0) XX XX = 2 digits. 00~60 secs. 3Pause Timing (Speed Dial)1 1.5 sec 23.0 sec. 4 Flash Timing 1 0.5 sec. 2 2.0 sec. (Not used in U.S.) 40.2 sec. 5 Pause After Flash (Voice Path Delay)0 no pause 11.5 sec. 23.0 sec. 8 DNIS Ext. Network, External Call Forward, and DISA Disconnect Timer for Loop Start Lines0 no disconnect timer 1 4 min. disconnect 2 10 min. disconnect 3 20 min. disconnect 9QRCU3/K4RCU3/RRCS DTMF Inter-digital Release Time (Standard Phone)1~9 1~9 secs. SELECT = 1, 3~5, 8, 9 Enter program code from the table below.DATA = Enter ring down time (00~60) SELECT CODE = Enter the 1 digit code which corresponds to the time listed in the table below. For Program Codes 8 and 9, the LCD responds with
System & Station Program 12 – System Assignments, Basic Timing 3-42Strata DK Programming 5/99 Code 3: Pause Timing Code 3 enables station users to program short and long pauses in Speed Dial numbers. Applies to pauses inserted in Speed Dial numbers used for both telephone voice calls and data calls from data interface units. The short pause length can be set system wide for either 1.5 or 3 seconds with this program. The long pause is always 10 seconds. Code 4: Flashing Timing When on a CO line, a station user can press the )ODVK button (or enter access code &QI7UQ) and the line opens (flash) for 2 seconds, 0.2 seconds (not used in the USA), or 0.5 seconds depending on this assignment. This choice reflects whether to disconnect and regain dial tone (2 seconds), or to use PBX or Centrex features which require a flash signal (0.5 seconds). It also applies to flashes inserted when dialing via Data Interface Units (DIUs). Code 5: Pause After Flash Some COs or Centrex facilities require a period of time after a flash signal before they can accept dialing signals. A selection of pause timing is available to automatically delay any dialing signals after flash. This timing applies to Speed Dial calls (with flash signals between the telephone number digits) as well as to manual dialing. Code 8: DNIS Ext. Network External, Call Forward, and DISA Disconnect Timer for Loop Start LInes Disconnects DISA, Call Forward External and/or DNIS Telephone Network routed calls when made on loop start lines. Calls can lock-up (keep busy indefinitely) if the CO does not send a disconnect signal (CPC or AR) when the caller hangs up. This timer prevents loop start lines from locking up by disconnecting the call automatically when the timer expires, 4, 10, or 20 minutes from the start of the call. Callers will hear a warning tone and can reset the timer repeatedly by dialing “0”. This disconnect feature is only needed for loop start lines. Code 9: QRCU3/K4RCU3/K5RCU/K5RCU2/RRCS DTMF Receiver Inter-digital Release Time With Code 9, one channel of the QRCU3, K4RCU, K5RCU, and K5RCU2 or RRCS Dual-tone Multi-frequency (DTMF) receiver is seized when it is needed for the decoding process, such as for a standard telephone with a DTMF dial pad. When placing outgoing calls with DTMF standard telephones, the talk path to the outside party is not “cut-through” until the DTMF receiver circuit is released. The DTMF receiver channel’s release time can be programmed for between one and nine seconds (initialized timing is four seconds)—this is the time it takes to release the DTMF receiver circuit after the last digit is dialed. The choice of timing is a trade-off between CO line time to connect and user speed. If the time is too long, the outside called party may answer before the voice path is “cut-through,” and the caller is not heard. If the time is too short, a standard telephone user inputting DTMF tones could be cut off prematurely from using other features, such as Speed Dial or Toll Restriction. Standard telephones can also defeat Toll Restriction if the seize time is too short and they are not required to dial outgoing calls via Least Cost Routing (LCR). Toshiba recommends that standard telephones should always be required to dial outgoing calls via LCR to prevent them from defeating Toll Restriction. NoteIf no digits are dialed after accessing an outgoing CO line, the DTMF receiver remains seized for 15 seconds and then drops; however, the line remains connected.
System & Station Program 13 – Defining the Message Center Strata DK Programming 5/993-43 System & Station Program 13 – Defining the Message Center Processor Type:DK14, DK40i, All RCTUs Program Type:Station Initialized Default:No port assigned Program 13 Overview This program assigns a station as the Message Center. Each digital, electronic and standard telephone can receive a maximum of four message waiting indications per [PDN] and each [PhDN] owned by the station. One of these four is reserved for the designated Message Center. The Message Center should be the customer’s main answering position. Typically, the Message Center is a voice mail device, attendant console, a digital or electronic telephone with a DSS console (DDSS or HDSS), or an add-on module. If incoming traffic to a DDSS or HDSS console attendant is heavy, another station can be assigned as the Message Center. Notes lThe Message Center is allowed to perform “Message Waiting,” even if disallowed on all other stations. lAssign the Message Center to the customer’s main answering position: a station or the lowest port (in VM group) of the customer’s voice mail device (see Program 31 for voice mail group port assignments), whichever the customer specifies. lWhen using RS-232 SMDI or DTMF voice mail interface, all stations must also be assigned to the message center port in Program 32 and Program 13. This should be the lowest standard telephone port (QSTU2/KSTU2/RSTU2) connected to the VM device. This is also the same (lowest) port assigned in the Program 31 VM group and the lowest standard telephone port assigned in the Program 40 VM Distributed Hunt Group. Do not assign the VM DH Group port number (900~915) as the message center port. 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG SELECT = 1 PORT = Station Logical Port Number Enter the station logical port number of the station to be defined as the Message Center. For RS-232 SMDI and In Band (DTMF) voice mail integration, enter the lowest QSTU2/KSTU2/ RSTU2 standard telephone port connected to the VM device (see notes below.) Port Number
System & Station Program 15 – Ground/Loop/Tie/DID Line Options 3-44Strata DK Programming 5/99 Program 15 – Ground/Loop/Tie/DID Line Options Processor Type:DK14, DK40i, All RCTUs Program Type:System Initialized Default:All LEDs are OFF 6SNU +ROG 6SNU+ROG 6SNU+ROG 6SNU+ROG Processor TypeCO Line RangeProcessor TypeCO Line Range DK14 001~004 RCTUBA/BB 001~048 DK40i 001~012 RCTUC/D 001~144 RCTUA 001~016 RCTUE/F 001~200 Program Code ProgramLED ONLED OFF Line LED 0102030405060708091011121314151617181920 0CPC on AR VM Calls and Voice CallsDetect Ignore 1CO/DID/Tie Line SignalDP DTMF 2CO/DID/Tie Dial Pulse Rate (Pulse per sec.)20 PPS 10 PPS 3AR Hold Detect Ignore 4AR Timing Crossbar 95 msec.ESS (electronic) 450 msec. 5Tandem CO Line Connection with Station DropoutEnabled Not Enabled 7Forced Account CodeEnabled Not Enabled 8Operation After CO Line FlashNo DTMF receiver After FlashDTMF receiver After Flash SELECT = Program Code Press Scroll to advance or 3DJH to go back. To advance the CO line range, press 6FUROO located beneath the LCD. Press 3DJH for a lower range.LED Buttons = CO line Specify CO line by setting LEDs as defined by the table below. When you are finished, all LEDs with an “X” should be lit.