Toshiba Strata Dk14, Dk40i, Dk424 Programming Manual
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Least Cost Routing Program 50-6 – LCR Dial 0 (Zero) Time-out Strata DK Programming 5/995-9 Least Cost Routing Program 50-6 – LCR Dial 0 (Zero) Time-out Processor Type:DK14, DK40i, All RCTUs Program Type:Least Cost Routing Initialized Default:Assigns an LCR Dial Zero Time-out value of 06 Program 50-6 Overview Enter the maximum number of seconds LCR waits for a user to dial additional digits after a 0, before it routes the call to an operator for assistance. LCR waits this number of seconds to receive additional digits that indicate charge calls, collect calls or other 0+ calls. ©The allowed range is 04~10 seconds. Always enter two digits. ©Dial 0 calls will be restricted when using 0 + Credit Card calling (Program 43) if a telephone number is not dialed after dialing 0 or if Dial 0 is restricted in Program 46 (10~80). Overview for Programs 51~54 These programs provide the system with directions for routing all possible calls, made by all possible users at all possible times of day. Tables for Programs 51~54 appear on LCR Route Plan Numbers 1~16. The following instructions show how to fill in individual tables within the plans. Each of the following program tables must be completed for all plans. Programs 51~54 defines LCR route plans (quantities given below): These separate plans provide the customer flexibility enough to route different area codes and exception office codes over different line groups. 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG ProcessorLCR Route PlansProcessorLCR Route Plans DK14 8 RCTUBA/BB 8 DK40i 8 RCTUC/D 16 RCTUA 8 RCTUE/F 16 DATA = Time-out Value Enter a time-out value from 04~10 seconds long.SELECT = 6
Least Cost Routing Program 51 – LCR Area Codes 5-10Strata DK Programming 5/99 Program 51 – LCR Area Codes Processor Type:DK14, DK40i, All RCTUs Program Type:Least Cost Routing Initialized Default:Leaves Tables 01~15 blank; all codes (000~999) initialized to the plan - legend below 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG ProcessorLCR Plan NumberLCR Plan DefaultProcessorLCR Plan NumberLCR Plan Default DK14 01~08 08 RCTUBA/BB 01~08 08 DK40i 01~08 08 RCTUC/D 01~16 16 RCTUA 01~08 08 RCTUE/F 01~16 16 LCR Plan: LCR Plan: LCR Plan: LCR Plan: Data = Area Code(s)Data = Area Code(s)Data = Area Code(s)Data = Area Code(s) SELECT = LCR Plan Number (see Legend below) Action Code: 2 = To add code to table 3 = To delete code from table 4# =To display codes from tableDATA = Area Code(s) (3 digits) To add a range of area codes, enter XXX XXX (low office code high office code).
Least Cost Routing Program 51 – LCR Area Codes Strata DK Programming 5/995-11 Least Cost Routing Program 51 Overview Use Program 51 to define which area code calls are placed over which LCR Plan Number (01~08 or 01~16). Therefore, calls made to all area codes are routed over route definitions defined in Program 54 for Plan 08 or 16, following the time schedule specified by Program 53 for Plan 08 or 16 (unless other assignments are made in plans 1~15). Every route plan can be assigned to define a set of area codes and/or office codes. 011 can be entered as an Area Code into any LCR plan to route direct dial international calls via LCR. Example Any area code entered in a Program 51 LCR area code table for plans 1~15 is subtracted from Plan 16. An area code cannot be lost. If it is subsequently deleted from Plans 01~07 or Plans 01~15, LCR software automatically adds it to Plan 08 or 16. Remember that LCR matches the home area code entered in Program 50-2 with the LCR route plan containing the home area code in its Area Code Table. The home area code must be entered into one of the 16 available LCR route plans through Program 51. Thus, LCR is informed of how to handle local calls. Typically, systems are configured to have the LCR route plan containing the home area code as the same as the local route plan defined in Program 50-5. This usually is programmed by the installer to be Route Plan Number 1, rather than the default Plan 08 or 16. HMIS Example Plan 01 includes home area code, 800, 888. Plan 08 includes long distance area codes. Plan 16 is used for RCTUC/D and RCTUE/F processors. The following table gives you an example of how you might set up Program 51 for the HMIS: LCR Plan: 01 LCR Plan: 02 LCR Plan: 08 LCR Plan: Data = Area Code(s)Data = Area Code(s)Data = Area Code(s)Data = Area Code(s) 714 000 713 800 715 799 888 801 887 889 999
Least Cost Routing Program 52 – LCR Office Code Exceptions for Specified Area Code 5-12Strata DK Programming 5/99 Program 52 – LCR Office Code Exceptions for Specified Area Code Processor Type:DK14, DK40i, All RCTUs Program Type:Least Cost Routing Initialized Default:Leaves all office code tables blank and all tables assigned to LCR Plan (see legend below) 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG Action Code FunctionAction CodesDATA = Assign Exception Table to LCR Plan 0 (LCR Plan 01~16): Assign Area Code to LCR Plan 1 (3-digit Area Code): Add Office Code to Exception Table 2 (3-digit Office Code): Delete Office Codes from Exception Table 3 (3-digit Office Code): Display Office Codes in Exception Table 4# more # (3-digit Office Code): ProcessorTable NumberLCR PlanLCR Exception CodesProcessorTa b l e N u m b e rLCR PlanLCR Exception Codes DK14 01~08 01~08 8 RCTUBA/BB 01~08 01~08 8 DK40ii 01~08 01~08 8 RCTUC/D 01~16 01~16 16 RCTUA 01~08 01~08 8 RCTUE/F 01~16 01~16 16 Table Number: Table Number: Table Number: Table Number: Area Code: Area Code: Area Code: Area Code: LCR Plan: LCR Plan: LCR Plan: LCR Plan: Data = Office Code(s)Data = Office Code(s)Data = Office Code(s)Data = Office Code(s) More Data DATA = LCR Plan, Area Code, or Office Code To add a range of office codes, enter XXX XXX (low office code high office code). SELECT = Office Code Exception Table (see Legend below) Action Code
Least Cost Routing Program 52 – LCR Office Code Exceptions for Specified Area Code Strata DK Programming 5/995-13 Least Cost Routing Program 52 Overview This Office Code exception table enables the user the flexibility of routing specific office codes through a different call plan than other office codes used with that area code. ©Any number of exception code tables can be assigned to each route plan, although each exception table can only be used once system-wide. ©Every route plan can be assigned to define a set of area codes and office code exceptions or a set of office code exceptions. ©This program applies to both examples listed below. In the first case, an office code exception table does not need to be defined in addition to the area codes in Program 51, but it may. In the second case, the plan only pertains to exception office codes for certain area codes. ©To route International (011) calls over any selected plan by Country Code, program 011 as the Area Code and the Country Code as the Office Code in Program 52 in any Exception Code Table. If the Country Code is two digits, add 10, 3-digit Office Codes as follows: XX0 through XX9, where XX is the Country Code. Example 1 In the first example, office code exception tables are defined to the area code table. Use the continuation sheet to define the exception office codes. As many as 16 office code exception tables can be linked to a plan, but each exception table can only be used once. When using the continuation sheet, be sure that the same exception table is not assigned to more than one plan. 1. Turn to the continuation sheet (that follows Plan 16 record sheet). 2. Determine the plan number where the exception office codes will be routed. 3. Fill in the area code of the exception office codes in the spaces provided by the correct plan number. These office codes will be routed differently than the overall area code. 4. Enter the specific office codes that are to be routed differently. Example 2 In the second example, the route plan only applies to office code exceptions. The first office code exception table may be documented on the LCR Plan record sheet: 1. Check the box on the record sheet next to Office Code Exception Table number. 2. Enter the number of the exception table (01~16). Make sure this table number is not entered on any other plan, or on the continuation sheet. 3. Enter the applicable area code. 4. Enter the specific office codes that are to be routed differently than the area code.
Least Cost Routing Program 53 – LCR Schedule Assignments for LCR Plans 5-14Strata DK Programming 5/99 Program 53 – LCR Schedule Assignments for LCR Plans Processor Type:DK14, DK40i, All RCTUs Program Type:Least Cost Routing Initialized Default:Assigns starting time as 0000 and Route Definitions as blank for all schedules 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG ProcessorProgram 56 LCR Station GroupsProgram 54 Route Definition #ProcessorProgram 56 LCR Station GroupsProgram 54 Route Definition # DK14 1~4 1~4 RCTUBA/BB 1~4 1~4 DK40i 1~4 1~4 RCTUC/D 1~8 1~6 RCTUA 1~4 1~4 RCTUE/F 1~8 1~6 LCR Plan 01~16Schedule 1~3Action CodeStart TimeLCR Plan 01~16Schedule 1~3Action CodeStart Time HHMMHHMM 00 00 00 LCR Plan 01~16Sched. 1~3 Program 56 LCR Station Group (see legend above)Program 54 Route Definition # (see legend above) LCR Plan 01~16Sched. 1~3 Program 56 LCR Station Group (see legend above)Program 54 Route Definition # (see legend above) 1st Pick2nd Pick3rd Pick4th Pick1st Pick2nd Pick3rd Pick4th Pick Start Time (HHMM) (HH: 00~23; MM: 00~59) or... Route Definition Numbers (see Legend below) Press LED Button 01 to erase data (LED does not light).LCR Plan (1~16) Schedule 1~3 Action Code (0) or LCR Station Group Number (see Legend below)
Least Cost Routing Program 53 – LCR Schedule Assignments for LCR Plans Strata DK Programming 5/995-15 Least Cost Routing Program 53 Overview This program assigns up to three time schedules to each plan. Each time schedule consists of four or six different route definition choices (defined in Program 54) available to the eight station groups (defined in Program 56). It may be helpful to complete Program 54 portions of the plans and Program 56 before proceeding. If Schedules 1 & 2 start at the same time, then Time of Day schedule change does not occur, and data only needs to be entered for Schedule 1. Typical Installation Without Time Schedule Feature In most cases, an installation does require use of the time schedule feature. To reflect this on the record sheets for Plans 01~16: 1. Enter the same Schedule Start Times for Schedules 1 and 2. Use the military format - HH:MM (Hours:Minutes). Fill in all four digits. NoteIf LCR software sees Schedules 1 and 2 have the same start times, then it only looks at Schedule 1 for route definitions. 2. Enter Route Definition numbers for Schedules 1 and 2. Four definitions (route pick or choices) can be entered for each group. ©LCR Station (Class) Groups 1~8 are assigned in Program 56. ©LCR Route Definition numbers 1~4 or 1~6 are defined in Program 54. 3. The order in which the route definitions are entered defines the order of LCR line selection. The most desirable route should be entered in the left-most position, and the least desirable route in the right-most position. 4.If “1” is assigned to Station Group 1, and 1 for route definition only, then those assigned will only be able to use Route Definition 1, thereby restricting them during times that route definition 1 is not allowed. 5. Keep in mind that the route definition number is being entered, not the CO line group number. The definitions are assigned in Program 54. Installation Requiring Time Scheduling Feature When an installation requires the time scheduling feature to be programmed, three “shifts” of route definitions can be assigned per station group. To reflect this on the record sheet, substitute Step 1 of the procedure described for the typical customer with the following: äEnter the Schedule Start Times for Schedules 1, 2 and 3. Use military time, in the format HH:MM (Hours:Minutes). Fill in all four digits. Initialized data assigns “0000” to all times. ©Start time for schedule 2 is the stop time for schedule 1. ©Start time for schedule 3 is the stop time for schedule 2. ©Start time for schedule 1 is the stop time for schedule 3. HMIS Example Enter LCR schedule assignments for LCR plan 01, 02 and 08/16. Stations in groups 1, 2, and 3 are controlled by HMIS. The following table gives you an example of how you might set up Program 53 for the HMIS:
Least Cost Routing Program 53 – LCR Schedule Assignments for LCR Plans 5-16Strata DK Programming 5/99 LCR Plan 01~16Sched. 1~3 Program 56 LCR Station Group (see legend above)Program 54 Route Definition # (see legend above) LCR Plan 01~16Sched. 1~3 Program 56 LCR Station Group (see legend above)Program 54 Route Definition # (see legend above) 1st Pick2nd Pick3rd Pick4th Pick1st Pick2nd Pick3rd Pick4th Pick 01 1 1 1 Guest Room with restricted calling 21 Guest Room local/800/888/911 3 Guest Room complete restriction/911 only 41 Hotel Administration (unrestricted) 02 1 1 1 21 31 41 08 1 1 1 2 3 41 Home Area Code Local Call Route/ 911 Long Distance
Least Cost Routing Program 54 – LCR Route Definition Tables Strata DK Programming 5/995-17 Least Cost Routing Program 54 – LCR Route Definition Tables Processor Type:DK14, DK40i, All RCTUs Program Type:Least Cost Routing Initialized Default:0101 Program 54 Overview Program 54 defines different ways of routing calls for each of the LCR plans. Define each route by selecting and entering: 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG ProcessorRoute Definition #Program 16 CO Line GroupProgram 55 Modified DigitsProcessorRoute Definition #Program 16 CO Line GroupProgram 55 Modified Digits DK14 1~4 01~08 01~06 RCTUBA/BB 1~4 01~08 01~06 DK40i 1~4 01~08 01~06 RCTUC/D 1~6 01~16 01~12 RCTUA 1~4 01~08 01~06 RCTUE/F 1~6 01~16 01~12 LCR Plan 01~16Route Definition # (see legend above)Program 16 CO Line Group (see legend above)Program 55 Modified Digits (see legend above)LCR Plan 01~16Route Definition # (see legend above)Program 16 CO Line Group (see legend above)Program 55 Modified Digits (see legend above) Modified Digits Table (see Legend in Program 55) CO Line Group (01~16, see Program 16)LCR Plan No. (see Legend below) Route Definition Numbers (see Legend below)
Least Cost Routing Program 54 – LCR Route Definition Tables 5-18Strata DK Programming 5/99 Route Definition Number Route definitions define the CO line group and modified digit tables used for each LCR Plan. See the legend for the number of route definition numbers for your processor. CO Line Group (assigned in Program 16) Each line group represents a type of service, e.g., special common carrier, foreign exchange, local line group, etc. Program 40 denies incoming and outgoing line access to stations, including LCR access. Program 41 allows line access to stations using LCR only for outgoing calls when enabled. Modified Digits Table Refer to Programs 55-0, 55-1 and 55-2. The system handles line groups differently, according to which modified digits table was assigned in Program 54. HMIS Example The following table gives you an example of how you might set up Program 54 for the HMIS: LCR Plan 01~16Route Definition # (see legend above)Program 16 CO Line Group (see legend above)Program 55 Modified Digits (see legend above)LCR Plan 01~16Route Definition # (see legend above)Program 16 CO Line Group (see legend above)Program 55 Modified Digits (see legend above) 01 1 01 01 Local 02 1 01 01 911 08 1 01 01 Long Distance