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Toshiba Strata Dk14, Dk40i, Dk424 Programming Manual

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    							Least Cost Routing
    Program 50-6 – LCR Dial 0 (Zero) Time-out
    Strata DK Programming 5/995-9
    Least Cost Routing
    Program 50-6 – LCR Dial 0 (Zero) Time-out
    Processor Type:DK14, DK40i, All RCTUs
    Program Type:Least Cost Routing
    Initialized Default:Assigns an LCR Dial Zero Time-out value of 06
    Program 50-6 Overview
    Enter the maximum number of seconds LCR waits for a user to dial additional digits after a 0, 
    before it routes the call to an operator for assistance. LCR waits this number of seconds to receive 
    additional digits that indicate charge calls, collect calls or other 0+ calls.
    ©The allowed range is 04~10 seconds. Always enter two digits.
    ©Dial 0 calls will be restricted when using 0 + Credit Card calling (Program 43) if a telephone 
    number is not dialed after dialing 0 or if Dial 0 is restricted in Program 46 (10~80).
    Overview for Programs 51~54
    These programs provide the system with directions for routing all possible calls, made by all 
    possible users at all possible times of day. Tables for Programs 51~54 appear on LCR Route Plan 
    Numbers 1~16. The following instructions show how to fill in individual tables within the plans. 
    Each of the following program tables must be completed for all plans.
    Programs 51~54 defines LCR route plans (quantities given below):
    These separate plans provide the customer flexibility enough to route different area codes and 
    exception office codes over different line groups.
    
    
    
    
      6SNU   +ROG  6SNU  +ROG 6SNU+ROG 6SNU+ROG
    ProcessorLCR Route 
    PlansProcessorLCR Route 
    Plans
    DK14 8 RCTUBA/BB 8
    DK40i 8 RCTUC/D 16
    RCTUA 8 RCTUE/F 16
    DATA = Time-out Value
    Enter a time-out value from 04~10 seconds long.SELECT = 6 
    						
    							Least Cost Routing
    Program 51 – LCR Area Codes
    5-10Strata DK Programming 5/99
    Program 51 – LCR Area Codes
    Processor Type:DK14, DK40i, All RCTUs
    Program Type:Least Cost Routing
    Initialized Default:Leaves Tables 01~15 blank; all codes (000~999) initialized to the plan - legend below
    
    
    
    
      6SNU   +ROG  6SNU +ROG 6SNU+ROG 6SNU+ROG
    ProcessorLCR Plan NumberLCR Plan DefaultProcessorLCR Plan NumberLCR Plan Default
    DK14 01~08 08 RCTUBA/BB 01~08 08
    DK40i 01~08 08 RCTUC/D 01~16 16
    RCTUA 01~08 08 RCTUE/F 01~16 16
    LCR Plan:  LCR Plan:  LCR Plan:  LCR Plan: 
    Data = Area Code(s)Data = Area Code(s)Data = Area Code(s)Data = Area Code(s)
    SELECT = LCR Plan Number
    (see Legend below)
    Action Code:
    2 = To add code to table
    3 = To delete code from table
    4# =To display codes from tableDATA = Area Code(s) (3 digits)
    To add a range of area codes, enter XXX 
    
    XXX (low office code 
    high office code). 
    						
    							Least Cost Routing
    Program 51 – LCR Area Codes
    Strata DK Programming 5/995-11
    Least Cost Routing
    Program 51 Overview
    Use Program 51 to define which area code calls are placed over which LCR Plan Number (01~08 
    or 01~16). Therefore, calls made to all area codes are routed over route definitions defined in 
    Program 54 for Plan 08 or 16, following the time schedule specified by Program 53 for Plan 08 or 
    16 (unless other assignments are made in plans 1~15). 
    Every route plan can be assigned to define a set of area codes and/or office codes.
    011 can be entered as an Area Code into any LCR plan to route direct dial international calls via 
    LCR.
    Example
    Any area code entered in a Program 51 LCR area code table for plans 1~15 is subtracted from Plan 
    16. An area code cannot be lost. If it is subsequently deleted from Plans 01~07 or Plans 01~15, 
    LCR software automatically adds it to Plan 08 or 16.
    Remember that LCR matches the home area code entered in Program 50-2 with the LCR route 
    plan containing the home area code in its Area Code Table. The home area code must be entered 
    into one of the 16 available LCR route plans through Program 51. Thus, LCR is informed of how 
    to handle local calls.
    Typically, systems are configured to have the LCR route plan containing the home area code as the 
    same as the local route plan defined in Program 50-5. This usually is programmed by the installer 
    to be Route Plan Number 1, rather than the default Plan 08 or 16.
    HMIS Example
    Plan 01 includes home area code, 800, 888. Plan 08 includes long distance area codes. Plan 16 is 
    used for RCTUC/D and RCTUE/F processors. The following table gives you an example of how 
    you might set up Program 51 for the HMIS:
    LCR Plan:  01 LCR Plan:  02 LCR Plan:  08 LCR Plan: 
    Data = Area Code(s)Data = Area Code(s)Data = Area Code(s)Data = Area Code(s)
    714 000 713
    800 715 799
    888 801 887
    889 999 
    						
    							Least Cost Routing
    Program 52 – LCR Office Code Exceptions for Specified Area Code
    5-12Strata DK Programming 5/99
    Program 52 – LCR Office Code Exceptions for 
    Specified Area Code
    Processor Type:DK14, DK40i, All RCTUs
    Program Type:Least Cost Routing
    Initialized Default:Leaves all office code tables blank and all tables assigned to LCR Plan (see legend 
    below)
    
    
    
    
      6SNU   +ROG  6SNU +ROG 6SNU+ROG 6SNU+ROG
    Action Code FunctionAction CodesDATA =
    Assign Exception Table to LCR Plan 0 (LCR Plan 01~16):
    Assign Area Code to LCR Plan 1 (3-digit Area Code):
    Add Office Code to Exception Table 2 (3-digit Office Code):
    Delete Office Codes from Exception Table 3 (3-digit Office Code):
    Display Office Codes in Exception Table 4# more # (3-digit Office Code):
    ProcessorTable NumberLCR PlanLCR Exception 
    CodesProcessorTa b l e  N u m b e rLCR PlanLCR Exception 
    Codes
    DK14 01~08 01~08 8 RCTUBA/BB 01~08 01~08 8
    DK40ii 01~08 01~08 8 RCTUC/D 01~16 01~16 16
    RCTUA 01~08 01~08 8 RCTUE/F 01~16 01~16 16
    Table Number: Table Number: Table Number: Table Number:
    Area Code: Area Code: Area Code: Area Code:
    LCR Plan: LCR Plan: LCR Plan: LCR Plan:
    Data = Office Code(s)Data = Office Code(s)Data = Office Code(s)Data = Office Code(s)
    More Data
    DATA = LCR Plan, Area Code, or Office Code
    To add a range of office codes, enter XXX 
    
    XXX (low 
    office code 
    
    high office code).
    SELECT = Office Code Exception Table
    (see Legend below)
    Action Code 
    						
    							Least Cost Routing
    Program 52 – LCR Office Code Exceptions for Specified Area Code
    Strata DK Programming 5/995-13
    Least Cost Routing
    Program 52 Overview
    This Office Code exception table enables the user the flexibility of routing specific office codes 
    through a different call plan than other office codes used with that area code.
    ©Any number of exception code tables can be assigned to each route plan, although each 
    exception table can only be used once system-wide.
    ©Every route plan can be assigned to define a set of area codes and office code exceptions or a 
    set of office code exceptions.
    ©This program applies to both examples listed below. In the first case, an office code exception 
    table does not need to be defined in addition to the area codes in Program 51, but it may. In the 
    second case, the plan only pertains to exception office codes for certain area codes.
    ©To route International (011) calls over any selected plan by Country Code, program 011 as the 
    Area Code and the Country Code as the Office Code in Program 52 in any Exception Code 
    Table. If the Country Code is two digits, add 10, 3-digit Office Codes as follows: XX0 through 
    XX9, where XX is the Country Code.
    Example 1
    In the first example, office code exception tables are defined to the area code table. Use the 
    continuation sheet to define the exception office codes. As many as 16 office code exception tables 
    can be linked to a plan, but each exception table can only be used once. When using the 
    continuation sheet, be sure that the same exception table is not assigned to more than one plan.
    1. Turn to the continuation sheet (that follows Plan 16 record sheet).
    2. Determine the plan number where the exception office codes will be routed.
    3. Fill in the area code of the exception office codes in the spaces provided by the correct plan 
    number. These office codes will be routed differently than the overall area code.
    4. Enter the specific office codes that are to be routed differently.
    Example 2
    In the second example, the route plan only applies to office code exceptions. The first office code 
    exception table may be documented on the LCR Plan record sheet:
    1. Check the box on the record sheet next to Office Code Exception Table number.
    2. Enter the number of the exception table (01~16). Make sure this table number is not entered on 
    any other plan, or on the continuation sheet.
    3. Enter the applicable area code.
    4. Enter the specific office codes that are to be routed differently than the area code. 
    						
    							Least Cost Routing
    Program 53 – LCR Schedule Assignments for LCR Plans
    5-14Strata DK Programming 5/99
    Program 53 – LCR Schedule Assignments for LCR 
    Plans
    Processor Type:DK14, DK40i, All RCTUs
    Program Type:Least Cost Routing
    Initialized Default:Assigns starting time as 0000 and Route Definitions as blank for all schedules
    
    
    
    
      6SNU   +ROG  6SNU +ROG 6SNU+ROG 6SNU+ROG
    ProcessorProgram 56
    LCR Station GroupsProgram 54 Route 
    Definition #ProcessorProgram 56
    LCR Station GroupsProgram 54 Route 
    Definition #
    DK14 1~4 1~4 RCTUBA/BB 1~4 1~4
    DK40i 1~4 1~4 RCTUC/D 1~8 1~6
    RCTUA 1~4 1~4 RCTUE/F 1~8 1~6
    LCR Plan 
    01~16Schedule 
    1~3Action 
    CodeStart TimeLCR Plan 
    01~16Schedule 
    1~3Action 
    CodeStart Time
    HHMMHHMM
    00
    00
    00
    LCR
    Plan
    01~16Sched.
    1~3
    Program 56
    LCR Station 
    Group
    (see legend 
    above)Program 54
    Route Definition #
     (see legend above)
    LCR
    Plan
    01~16Sched.
    1~3
    Program 56
    LCR Station 
    Group
    (see legend 
    above)Program 54
    Route Definition #
     (see legend above)
    1st
    Pick2nd 
    Pick3rd 
    Pick4th 
    Pick1st
    Pick2nd 
    Pick3rd 
    Pick4th 
    Pick
    Start Time (HHMM) (HH: 00~23; MM: 00~59)
    or...
    Route Definition Numbers (see Legend below)
    Press LED Button 01 to erase data (LED does 
    not light).LCR Plan (1~16)
    Schedule 1~3
    Action Code (0) or LCR Station 
    Group Number
    (see Legend below) 
    						
    							Least Cost Routing
    Program 53 – LCR Schedule Assignments for LCR Plans
    Strata DK Programming 5/995-15
    Least Cost Routing
    Program 53 Overview
    This program assigns up to three time schedules to each plan. Each time schedule consists of four 
    or six different route definition choices (defined in Program 54) available to the eight station 
    groups (defined in Program 56). It may be helpful to complete Program 54 portions of the plans 
    and Program 56 before proceeding.
    If Schedules 1 & 2 start at the same time, then Time of Day schedule change does not occur, and 
    data only needs to be entered for Schedule 1.
    Typical Installation Without Time Schedule Feature
    In most cases, an installation does require use of the time schedule feature. To reflect this on the 
    record sheets for Plans 01~16:
    1. Enter the same Schedule Start Times for Schedules 1 and 2. Use the military format - HH:MM 
    (Hours:Minutes). Fill in all four digits.
    NoteIf LCR software sees Schedules 1 and 2 have the same start times, then it only looks at 
    Schedule 1 for route definitions.
    2. Enter Route Definition numbers for Schedules 1 and 2. Four definitions (route pick or choices) 
    can be entered for each group.
    ©LCR Station (Class) Groups 1~8 are assigned in Program 56.
    ©LCR Route Definition numbers 1~4 or 1~6 are defined in Program 54.
    3. The order in which the route definitions are entered defines the order of LCR line selection. 
    The most desirable route should be entered in the left-most position, and the least desirable 
    route in the right-most position.
    4.If “1” is assigned to Station Group 1, and 1 for route definition only, then those assigned will 
    only be able to use Route Definition 1, thereby restricting them during times that route 
    definition 1 is not allowed.
    5. Keep in mind that the route definition number is being entered, not the CO line group number. 
    The definitions are assigned in Program 54.
    Installation Requiring Time Scheduling Feature
    When an installation requires the time scheduling feature to be programmed, three “shifts” of route 
    definitions can be assigned per station group. To reflect this on the record sheet, substitute Step 1 
    of the procedure described for the typical customer with the following:
    äEnter the Schedule Start Times for Schedules 1, 2 and 3. Use military time, in the format 
    HH:MM (Hours:Minutes). Fill in all four digits. Initialized data assigns “0000” to all times.
    ©Start time for schedule 2 is the stop time for schedule 1.
    ©Start time for schedule 3 is the stop time for schedule 2.
    ©Start time for schedule 1 is the stop time for schedule 3.
    HMIS Example
    Enter LCR schedule assignments for LCR plan 01, 02 and 08/16. Stations in groups 1, 2, and 3 are 
    controlled by HMIS. The following table gives you an example of how you might set up Program 
    53 for the HMIS: 
    						
    							Least Cost Routing
    Program 53 – LCR Schedule Assignments for LCR Plans
    5-16Strata DK Programming 5/99
    LCR
    Plan
    01~16Sched.
    1~3
    Program 56
    LCR Station 
    Group
    (see legend 
    above)Program 54
    Route Definition #
     (see legend above)
    LCR
    Plan
    01~16Sched.
    1~3
    Program 56
    LCR Station 
    Group
    (see legend 
    above)Program 54
    Route Definition #
     (see legend above)
    1st
    Pick2nd 
    Pick3rd 
    Pick4th 
    Pick1st
    Pick2nd 
    Pick3rd 
    Pick4th 
    Pick
    01 1 1 1       Guest Room with restricted calling
    21
            Guest Room local/800/888/911
    3
          Guest Room complete restriction/911 only
    41
          Hotel Administration (unrestricted)
    02 1 1 1
    21
    31
    41
    08 1 1 1
    2
    3
    41
    Home 
    Area 
    Code
    Local 
    Call 
    Route/
    911
    Long 
    Distance 
    						
    							Least Cost Routing
    Program 54 – LCR Route Definition Tables
    Strata DK Programming 5/995-17
    Least Cost Routing
    Program 54 – LCR Route Definition Tables
    Processor Type:DK14, DK40i, All RCTUs
    Program Type:Least Cost Routing
    Initialized Default:0101
    Program 54 Overview
    Program 54 defines different ways of routing calls for each of the LCR plans. Define each route by 
    selecting and entering:
    
    
    
    
      6SNU   +ROG  6SNU +ROG 6SNU+ROG 6SNU+ROG
    ProcessorRoute 
    Definition #Program 16 
    CO Line 
    GroupProgram 55
    Modified 
    DigitsProcessorRoute Definition 
    #Program 16
    CO Line 
    GroupProgram 55
    Modified 
    Digits
    DK14 1~4 01~08 01~06 RCTUBA/BB 1~4 01~08 01~06
    DK40i 1~4 01~08 01~06 RCTUC/D 1~6 01~16 01~12
    RCTUA 1~4 01~08 01~06 RCTUE/F 1~6 01~16 01~12
    LCR
    Plan
    01~16Route 
    Definition # 
    (see legend 
    above)Program 16 
    CO Line 
    Group (see 
    legend above)Program 55
    Modified Digits
     (see legend above)LCR
    Plan
    01~16Route 
    Definition # 
    (see legend 
    above)Program 16 
    CO Line 
    Group (see 
    legend above)Program 55
    Modified Digits
     (see legend above)
    Modified Digits Table (see Legend in Program 55)
    CO Line Group (01~16, see Program 16)LCR Plan No.
    (see Legend below)
    Route Definition Numbers
    (see Legend below) 
    						
    							Least Cost Routing
    Program 54 – LCR Route Definition Tables
    5-18Strata DK Programming 5/99
    Route Definition Number
    Route definitions define the CO line group and modified digit tables used for each LCR Plan. See 
    the legend for the number of route definition numbers for your processor.
    CO Line Group (assigned in Program 16)
    Each line group represents a type of service, e.g., special common carrier, foreign exchange, local 
    line group, etc. Program 40 denies incoming and outgoing line access to stations, including LCR 
    access. Program 41 allows line access to stations using LCR only for outgoing calls when enabled.
    Modified Digits Table
    Refer to Programs 55-0, 55-1 and 55-2. The system handles line groups differently, according to 
    which modified digits table was assigned in Program 54.
    HMIS Example
    The following table gives you an example of how you might set up Program 54 for the HMIS:
    LCR
    Plan
    01~16Route 
    Definition # 
    (see legend 
    above)Program 16 
    CO Line 
    Group (see 
    legend above)Program 55
    Modified Digits
     (see legend above)LCR
    Plan
    01~16Route 
    Definition # 
    (see legend 
    above)Program 16 
    CO Line 
    Group (see 
    legend above)Program 55
    Modified Digits
     (see legend above)
    01 1 01 01              Local
    02 1 01 01
                  911
    08 1 01 01
                  Long Distance 
    						
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