Toshiba Strata Dk14, Dk40i, Dk424 Programming Manual
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System & Station Program 20 – Computer and Data Interface Unit Configuration Strata DK Programming 5/993-55 System & Station Program 20 – Computer and Data Interface Unit Configuration Processor Type:DK14, DK40i, All RCTUs Program Type:Station Initialized Default:LED 17 ON, all others OFF Program 20 Overview Program 20 identifies the digital station ports connected to RPCI/PDIU and the type of PDIU connected. RPCIs have two modes: the Data Switching (DIU mode) and the Application Program Interface (or TAPI) mode. In the DIU mode, the RPCI operates as a PDIU-DI (Integrated Data Interface Unit); all Program 20 options apply except LED 10 and LED 11 - which only apply to the RPCI in TAPI mode. In TAPI mode the RPCI does not require Program 20 assignments, except for LED 10 and/or LED 11 if ANI, DNIS, and/or Caller ID must be sent from the RPCI-DI to the PC to which it is connected. Notes lRPCIs and PDIUs cannot be connected to PDKU1 circuit 8, but can be connected to all eight PDKU2 circuits. RPCIs and PDIUs that support data switching cannot be connected to PDKU in all slots. See DK424 Chapter 4 – DK424 Configuration, Tables 4-4 and 4-5. DK40i slots 17 and 18 do not support data switching. 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG Processor TypePort RangeProcessor TypePort Range DK14 000~009 RCTUBA/BB 000~079 DK40i 000~027 RCTUC/D 000~239 RCTUA 000~031 RCTUE/F 000~335 DK40i Base, PDKU, RDSU, KCDU Digital Port Number LEDXLED ONLED OFF 20Data Security Group 4 Not Included 19Data Security Group 2 Not Included 18Data Security Group 3 Not Included 17Data Security Group 1 Not Included 12~16Not Used 11RPCI-DI DNIS Sent RPCI-DI DNIS Not Sent 10RPCI-DI Caller ID/ANI Sent RPCI-DI Caller ID/ANI Not Sent 07~09Not Used 06DTR Pulse with Data Release No DTR Pulse 05Auto Pause Behind PBX No Auto Pause 04PDIU-DS Connected PDIU-DI/RPCI-DI Connected 03PDIU-DS to Modem Connection PDIU-DS to other type DCE or DTE 02AT Commands and Result Codes AT Commands Only 01PDIU-DS or RPCI Connected No PDIU-DS or RPCI Connected SELECT = PDKU/PDSU Station Logical Port Number that is connected to PDIIU-DS or to DKT with PDIU-DI or RPCI-DILED Buttons 01~06 define data port type; LED Buttons 17~20 assign data port to security group.
System & Station Program 20 – Computer and Data Interface Unit Configuration 3-56Strata DK Programming 5/99 lIf a PC is connected to the RPCI or PDIU, set the communication mode escape sequences in the PC communication software “Modem Initialization” character sequence. This ensures the escape sequence is restored in case the RPCI Telephone or PDIU is unplugged temporarily. lRPCI and PDIU-DS units that mostly do data switching, can be connected to ports associated with PDKU1 circuits 1~7 only. All PDKU2 circuits, 1~8, support RPCIs and PDIUs. RDSU digital circuits 5~8 support RPCI and PDIUs. lEach PDIU-DS requires a separate digital port. lIf a PDIU-DS (Stand-alone Data Interface Unit) is connected to a modem, refer to Modem Setup Recommendations in the PC/Data Communication section of Chapter 10 – Peripheral Installation of the Installation and Maintenance Manual. lSee Chapter 10 – Peripheral Installation for additional hardware information and Chapter 2 – DK40i Configuration and Chapter 4 – DK424 Configuration to identify which slots can support RPCIs and DIUs. Typical LED Settings for Program 20 RCPI-DI/PDIU-DI Connected to a terminal or personal computer—LEDs 01, 02, 05, and 17 ON; all other LEDs OFF. PDIU-DS Connected to a Printer: LEDs 01, 04, and 17 ON; all other LEDs OFF. PDIU-DS Connected to a Modem: LEDs 01, 02, 03, 04, and 17 ON; all other LEDs OFF. LEDs 17~20: Data Security Groups Data security groups can be set to block data calls between RPCI/DIUs. RPCI/DIUs can only make data calls to RPCI/DIUs in the same security group. LEDs 17~20 assign the RPCI/DIU to the appropriate security group: light LED 17 for Group 1; LED 18, for Group 3; LED 19, for Group 2; and LED 20, for Group 4. If an RPCI-DI is used in the Application Program Interface (TAPI) mode only, and not the Data Switching mode, this option is not applicable. LEDs 12~16 Not used at this time. LED 11: RPCI-DI DNIS to PC Option DNIS Number or NAME tag information that is sent to a telephone can be sent, or blocked, from the telephone’s RPCI-DI, RS-232 output. If DNIS information should be sent from the Telephone’s RPCI-DI to the Personal Computer to which it is connected, turn LED 11 ON; if this information should not be sent to the PC, turn LED 11 OFF. LED 10: RPCI-DI Caller ID and ANI to PC Option Caller ID and ANI information that is sent to a telephone can be sent, or blocked, from the telephone’s RPCI-DI, RS-232 output. If Caller ID and ANI information should be sent from the RPCI-DI to the Personal Computer to which it is connected, turn LED 10 ON; if this information should not be sent to the PC, turn LED 10 OFF. This option does not apply to PDIUs because they can not send ANI, Caller ID, or DNIS numbers. LEDs 07~09 Not used at this time.
System & Station Program 20 – Computer and Data Interface Unit Configuration Strata DK Programming 5/993-57 System & Station LED 06: DTR Pulse LED 06 should always be OFF. LED 06 should be off for all PDIU-DS, RPCI-DIs, or PDIU-DIs. (Refer to Chapter 10 – Peripheral Installation for more PDIU-DS/modem pool information). LED 05: Auto Pause Behind PBX Turn LED 05 ON to enable Auto Pause Behind PBX. This inserts the Auto Pause after a Centrex or PBX access code is dialed by a DIU or RPCI. A CO line must be assigned in Program 42-0, and must have an access code assigned in Program 42 (1~8). Pause time is determined by Program 12- 3. Also, when Auto Pause Behind PBX is enabled, the Auto Pause is inserted after the CO line access code is dialed (by the DIU). If the system CO lines are connected to a PBX, Centrex, or a Central Office that is slow to return dial tone after seizure, enable Auto Pause Behind PBX to insert a pause before and after the PBX or Centrex access code is dialed by the DIU or RPCI. Also, light LED 05 to automatically insert a pause before network telephone numbers are autodialed by DIUs or RPCIs. LED 04: PDIU-DS or PDIU-DI/RPCI-DI Connection Set LED 04 ON if a PDIU-DS is connected to the digital port. Important!If LED 04 is turned on for a telephone port, that telephone cannot be called. Set LED 04 OFF if a PDIU-DI or RPCI-DI or any type of telephone is connected. In this case, the digital telephone supporting this PCB may require the Data Call (DATA), Data Release (DRLS), and/or Modem buttons assigned in Program 39. Also, if an RPCI-DI is used in the Application Program Interface (TAPI) mode only, and not the Data Switching mode, set LED 04 OFF. NoteThe pause length is set in Program 12-3, and lines behind PBX/Centrex are assigned in Programs 42-0 and 42-1~8. LED 03: RPCI/PDIU-DS to Modem Connection If a PDIU-DS is connected to the digital port, identify whether the RPCI/PDIU-DS is connected to a modem (LED 03 ON) or not connected to a modem (LED 03 OFF). If not connected to a modem, the connected device can be a DCE or DTE. This feature is not necessary for RPCI/PDIU- DIs, because they are not normally connected to modems. LED 02: AT Commands and Result Codes Enable this feature (LED 02 ON) if the RPCI or DIU must respond to AT commands and return result codes in the Data Switching command mode. RPCI/DIU “AT” dialing commands and “result” codes are listed in the RPCI-DI and the Data Interface User Guide. If the DIU is connected to a modem, LED 02 should be ON. If the RPCI/DIU is connected to a printer, LED 02 should be OFF. If an RPCI-DI is used in the Application Program Interface (TAPI) mode only, and not the Data Switching mode, this option is not applicable. If the feature is not enabled (LED 02 OFF), the RPCI/DIU only responds to AT dialing commands (ATDT, ATD, and ATDD) and does not return result codes. If the DIU is connected to a terminal or a personal computer with communication software, LED 02 should be ON LED 01: RPCI and PDIU Connection Enable this feature (LED 01 ON) if there is a PDIU-DI, RPCI-DI or PDIU-DS connected to the digital port. Each RPCI-DI or PDIU-DI uses the same digital port as the telephone it is attached to. This feature is not applicable if an RPCI-DI is used only in TAPI, and not DIU mode.
System & Station Program 21 – Modem Pool Port Assignments 3-58Strata DK Programming 5/99 Program 21 – Modem Pool Port Assignments Processor Type:DK14, DK40i, All RCTUs Program Type:Station Initialized Default:Blank Notes lDigital Ports include: DK14 KSU, DK40i Base KSU, QCDU2, KCDU, PDKU2, and RDSU digital ports. lStandard telephone ports include: QSTU2, KSTU2, RSTU2, RDSU, PSTU, and PESU standard telephone ports. 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG Processor TypePort RangeProcessor TypePort Range DK14 008~009 RCTUBA/BB 008~079 DK40i 008~027 RCTUC/D 008~239 RCTUA 008~031 RCTUE/F 008~335 Logical Port No.Modem Port No. Assignment 1 Assignment 2 Assignment 3 Assignment 4 Assignment 5 Assignment 6 Assignment 7 Assignment 8 Assignment 9 Assignment 10 Digital Station Logical Port Number (see notes below)Standard Telephone Modem Port Number (see notes below)
System & Station Program 21 – Modem Pool Port Assignments Strata DK Programming 5/993-59 System & Station Program 21 Overview This program assigns modems to the system modem pool. Program 21 identifies modems connected to standard telephone ports (line side of modem) and digital/PDIU-DS ports (RS-232 side of modem). With data security groups (Program 20, LEDs 17~20) and the call the blocking feature (Program 31, LED 04), modem access can be denied or allowed to data users. Notes lPDIU-DS must be installed on PDKUs in slots designated for DIU operation. (See Chapter 2 – DK40i Configuration and Chapter 4 – DK424 Configuration.) lWhen modems are connected to standard telephone ports (PSTU, RSTU, RSTU2, PESU, RDSU/RSTS, KSTU2, QSTU2) the Executive/ Privacy Override blocking feature (Program 31, LED 18) should be enabled for the modem RSTU, RSTU2, PSTU, PESU, RDSU, KSTU2 and QSTU2 ports for data security. The LED 18 feature should be disabled to enable callers to switch from voice to data, or vice versa. lDigital telephones with RCPI-DIs or PDIU-DIs that must access modems from a pool require a 0RGHP button assigned in Program 39. lPDIU-DS ports that are connected to modems in the modem pool should be set with LEDs 01, 02, 03, and 04 in Program 20. lIf a modem connected to PDIU-DS is connected to a telephone network line instead of a standard telephone station port, Program 21 should not be used. lUse Program 22 to assign modem/PDIU-DS stations to hunt sequences. lDIUs can be connected to any ports associated with PDKU circuits, except for ports associated with circuit 8 on a PDKU1. All PDKU2, KCDU, and QCDU circuits can support DIUs. DIUs can also be connected to any digital circuit in the DK14 or DK40i KSU. lDIUs can be connected to ports associated with PDKU1 circuits 1~7 only. All PDKU2 circuits, 1~8, can support RPCI/DIUs. RDSU circuits 5~8 can support RPCI/DIUs.
System & Station Program 22 – RPCI and DIU Station Hunting for Data Calls 3-60Strata DK Programming 5/99 Program 22 – RPCI and DIU Station Hunting for Data Calls Processor Type:DK14, DK40i, All RCTU’s Program Type:Station Initialized Default:Does not assign “hunt-to” ports to any port Program 22 Overview This program assigns computer and Data Interface Unit (DIU) station hunt ports for data calls. If a RPCI/PDIU station (printer, modem, etc.) is busy, data station hunting allows the data call to hunt to an alternate RPCI/PDIU station assigned in this program. If the hunted RPCI/PDIU station is busy, the system will ring the next “hunt-to” station, and so on. If all RPCI/PDIU stations in the “hunt-to” sequence are busy, then the data caller will receive a busy tone. Toshiba recommends that all PDIU-DS station ports grouped in a modem pooling or printer pooling/server configuration be placed into a hunt-sequence arrangement with Program 22. Notes lProgram 22 applies to RCPI-DI, PDIU-DI and PDIU-DS data calls, not telephone station voice calls. If programming an RCPI-DI or PDIU-DI station, use the associated DKT logical port number; the PDIU-DS is programmed using its own unique port number. lWhen a PDIU-DS is connected to a modem(s) assigned to the system modem pool in Program 21, modem hunting is automatic when the user presses the DWD&DOO button to transfer a line call to a modem. However, if the user dials the modems PDIU-DSs station number, modem hunting follows the hunt sequence specified in Program 22. 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG Processor TypePort RangeProcessor TypePort Range DK14 000~007 RCTUBA/BB 000~079 DK40i 000~027 RCTUC/D 000~239 RCTUA 000~031 RCTUE/F 000~335 Hunt From PortHunt To PortHunt From PortHunt To PortHunt From PortHunt To PortHunt From PortHunt To Port SELECT = Port Number (see legend below) Enter the RPCI/DIU digital port number of the “hunt-from” station. Enter the port number(s) to which class of service must be assigned. To add a port range, enter XXX XXX (low port high port).HUNT TO = (see legend below) Enter the “hunt-to” RPCI/DIU digital port number. LED Button 01 deletes a digit from the “hunt-to” port.
System & Station Program 23 – Built-in Auto Attendant (AA) Primary Announcement Assignments Strata DK Programming 5/993-61 System & Station Program 23 – Built-in Auto Attendant (AA) Primary Announcement Assignments Processor Type:DK14, DK40i, All RCTUs Program Type:System Initialized Default:No ports assigned Program 24 – Built-in AA Secondary Announcement Assignments Processor Type:DK14, DK40i, All RCTUs Program Type:System Initialized Default:No ports assigned NoteSee Program 23 legend for port ranges. 6SNU +ROG 6SNU +ROG 6SNU+ROG Processor TypePort RangeProcessor TypePort Range DK14 008~009 RCTUBA/BB 008~079 DK40i 008~027 RCTUC/D 008~239 RCTUA 008~031 RCTUE/F 008~335 Announcement DevicePort Number 1 2 3 4 6SNU +ROG 6SNU +ROG 6SNU+ROG Announcement DevicePort Number 1 2 3 4 SELECT = 1~4 Select the Auto Attendant device (digital announcer).AUTO ATT 1 NO. = Port Enter the standard station logical port number to which the device will be assigned. SELECT = 1~4 Select the Auto Attendant device (digital announcer).AUTO ATT 2 NO. = Port Enter the standard station logical port number to which the device will be assigned.
System & Station Program 25-1 – Built-in AA Incoming Call Overflow Time 3-62Strata DK Programming 5/99 Programs 23 and 24 Overview Programs 23 and 24 assign customer-supplied Auto Attendant announcement devices (digital announcers) to standard telephone ports (QSTU2, KSTU2, RSTU, RSTU2, PSTU, PESU, RDSU/ RSTS). Use Program 23 to assign devices that deliver primary announcements, dialing options and greetings heard when callers first call in; also, devices that deliver secondary announcements. Use Program 24 to offer options to unanswered calls routed back to the Auto Attendant. Up to eight devices can be connected to a system. See Primary and secondary announcements below: Any combination is allowed within the maximum limitations. For example, three primary announcements and one secondary announcement are allowed. Ports assigned in Programs 23 and 24 should never be assigned with External Auto Attendant voice mail options in other programs (30, 31, 81~89, etc.) To allow the built-in Auto Attendant programs to function: DK424: the RKYS (1, 2, 3, or 4) and RRCS must be installed on the RCTU PCB; DK40i: the KKYS must be installed on the K5RCU; DK14: the QKYS, and QRCU3 must be installed in the DK14 KSU. Overflow stations and delay ring operation is assigned in Programs 81~89. Program 25-1 – Built-in AA Incoming Call Overflow Time Processor Type:DK14, DK40i, All RCTUs Program Type:System Initialized Default:20 seconds before overflow Program 25-1 Overview This program sets the time it takes an unanswered incoming Auto Attendant call to overflow to a preassigned station(s). The time can be anywhere from 12 to 24 seconds—the default is 20 seconds. The overflow station or group of stations is assigned in Programs 81~89. This overflow time applies to the overflow of incoming Auto Attendant calls to normal CO line ringing if either a primary announcement device or K5RCU, K5RCU2, K4RCU3/RRCS (DTMF) circuit is not available. NoteAuto Attendant will not answer when all of the RRCS, K5RCU, K5RCU2, K4RCU3 or QRCU2 circuits or primary announcements are busy. Processor TypePrimary AnnouncementsSecondary AnnouncementsProcessor TypePrimary AnnouncementsSecondary Announcements DK14 1 1 RCTUBA/BB 4 4 DK40i 4 4 RCTUC/D 4 4 RCTUA, RCTUB 4 4 RCTUE/F 4 4 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG SELECT = 1 AATT TIME = Seconds before overflowing Enter the number of seconds, 12~24.
System & Station Program 26 – Built-in AA Camp-on Busy Time Strata DK Programming 5/993-63 System & Station Program 26 – Built-in AA Camp-on Busy Time Processor Type:DK14, DK40i, All RCTUs Program Type:Station Initialized Default:Assigns an AA Camp-on-Busy Time of 016 seconds to all ports 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG Processor Type[PDN] Port RangeProcessor Type[PDN] Port Range DK14 000~009 RCTUBA/BB 000~079 DK40i 000~027 RCTUC/D 000~239 RCTUA 000~031 RCTUE/F 000~335 PortCamp-on TimePortCamp-on TimePortCamp-on TimePortCamp-on Time SELECT = Port Number Enter the number of the called Station Logical port that needs a Camp-on Busy time assigned. To add a port range, enter XXX XXX (low port high port).CAMP-ON TIME = AA Camp-on-Busy Time Enter the time in seconds (1~3 digits). The range is 011~999 seconds (16.65 minutes).
System & Station Program 26 – Built-in AA Camp-on Busy Time 3-64Strata DK Programming 5/99 Program 26 Overview NoteThis program only applies to Auto Attendant (built-in) calls to busy or ringing stations; it does not apply to ring transfer camp-on time from stations or customer-supplied Auto Attendant devices; see Program 37 Ring Transfer (Camp-on) recall time. This program establishes the time it takes for unanswered Auto Attendant calls camped-on to busy or ringing [DNs] to be routed to other destinations. The time, which is set for the “camped-on to station”, can be set from 011 seconds to 999 seconds. Ring/No Answer call time to idle stations is fixed at 16 seconds unless Call Forward/No Answer is set at the called station. The destination that the call can be rerouted to depends on the Auto Attendant application. In Auto Attendant applications that use just primary announcement devices, the destination is set in Program 10-3, and can be either back to the primary announcement or the normal ringing pattern of the line that the call came in on (Programs 81, 84, or 87 for telephone ringing and 81, 82, 83 for [DN] flash. Also see Program 10-3, LEDs 15 and 16 for disconnect time options. In applications that use secondary announcement devices in addition to primary ones, the rerouted calls are automatically sent to secondary announcement devices. This program timer sets the time that Auto Attendant calls to a busy or ringing station will camp- on before routing back to a primary announcement or to the calling CO line’s normal ring pattern. (See Program 10-3, LED 3 for routing option after Camp-on-Busy). The time set in this program applies to the called station. If CF-NA or CF-B/NA is set on a Telephone, the CF-N/A ring timer will have priority over this 16-sec. camp-on-busy timer so the telephone will ring for the duration of the CF-NA timer. Auto Attendant calls to a ring-no-answer or busy station will only forward to one destination, if the CF destination station has call forward set, the call will camp-on for 16-seconds and then route per the Auto Attendant flow diagram—the call will not forward a second time to another destination.