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Toshiba Strata Dk14, Dk40i, Dk424 Programming Manual

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    							System & Station
    Program 20 – Computer and Data Interface Unit Configuration
    Strata DK Programming 5/993-55
    System & Station
    Program 20 – Computer and Data Interface Unit 
    Configuration
    Processor Type:DK14, DK40i, All RCTUs
    Program Type:Station
    Initialized Default:LED 17 ON, all others OFF
    Program 20 Overview
    Program 20 identifies the digital station ports connected to RPCI/PDIU and the type of PDIU 
    connected.
    RPCIs have two modes: the Data Switching (DIU mode) and the Application Program Interface 
    (or TAPI) mode. In the DIU mode, the RPCI operates as a PDIU-DI (Integrated Data Interface 
    Unit); all Program 20 options apply except LED 10 and LED 11 - which only apply to the RPCI in 
    TAPI mode. In TAPI mode the RPCI does not require Program 20 assignments, except for LED 10 
    and/or LED 11 if ANI, DNIS, and/or Caller ID must be sent from the RPCI-DI to the PC to which 
    it is connected.
    Notes
    lRPCIs and PDIUs cannot be connected to PDKU1 circuit 8, but can be connected to all eight 
    PDKU2 circuits. RPCIs and PDIUs that support data switching cannot be connected to PDKU 
    in all slots. See DK424 Chapter 4 – DK424 Configuration, Tables 4-4 and 4-5. DK40i slots 17 
    and 18 do not support data switching.
    
    
    
    
      6SNU   +ROG  6SNU +ROG 6SNU+ROG 6SNU+ROG
    Processor TypePort RangeProcessor TypePort Range
    DK14 000~009 RCTUBA/BB 000~079
    DK40i 000~027 RCTUC/D 000~239
    RCTUA 000~031 RCTUE/F 000~335
    DK40i Base, PDKU, RDSU, KCDU Digital Port Number
    LEDXLED ONLED OFF
    20Data Security Group 4 Not Included
    19Data Security Group 2 Not Included
    18Data Security Group 3 Not Included
    17Data Security Group 1 Not Included
    12~16Not Used
    11RPCI-DI DNIS Sent RPCI-DI DNIS Not Sent
    10RPCI-DI Caller ID/ANI Sent RPCI-DI Caller ID/ANI Not Sent
    07~09Not Used
    06DTR Pulse
     with Data Release  No DTR Pulse
    05Auto Pause Behind PBX No Auto Pause
    04PDIU-DS Connected PDIU-DI/RPCI-DI Connected
    03PDIU-DS to Modem Connection PDIU-DS to other type DCE or DTE
    02AT Commands and Result Codes AT Commands Only
    01PDIU-DS or RPCI Connected No PDIU-DS or RPCI Connected
    SELECT = PDKU/PDSU Station Logical Port 
    Number that is connected to PDIIU-DS or to 
    DKT with PDIU-DI or RPCI-DILED Buttons 01~06 define data port type;
    LED Buttons 17~20 assign data port to 
    security group. 
    						
    							System & Station
    Program 20 – Computer and Data Interface Unit Configuration
    3-56Strata DK Programming 5/99
    lIf a PC is connected to the RPCI or PDIU, set the communication mode escape sequences in 
    the PC communication software “Modem Initialization” character sequence. This ensures the 
    escape sequence is restored in case the RPCI Telephone or PDIU is unplugged temporarily.
    lRPCI and PDIU-DS units that mostly do data switching, can be connected to ports associated 
    with PDKU1 circuits 1~7 only. All PDKU2 circuits, 1~8, support RPCIs and PDIUs. RDSU 
    digital circuits 5~8 support RPCI and PDIUs. 
    lEach PDIU-DS requires a separate digital port.
    lIf a PDIU-DS (Stand-alone Data Interface Unit) is connected to a modem, refer to Modem 
    Setup Recommendations in the PC/Data Communication section of Chapter 10 – Peripheral 
    Installation of the Installation and Maintenance Manual.
    lSee Chapter 10 – Peripheral Installation for additional hardware information and Chapter 2 – 
    DK40i Configuration and Chapter 4 – DK424 Configuration to identify which slots can 
    support RPCIs and DIUs.
    Typical LED Settings for Program 20
    RCPI-DI/PDIU-DI Connected to a terminal or personal computer—LEDs 01, 02, 05, and 17 ON; 
    all other LEDs OFF.
    PDIU-DS Connected to a Printer: LEDs 01, 04, and 17 ON; all other LEDs OFF.
    PDIU-DS Connected to a Modem: LEDs 01, 02, 03, 04, and 17 ON; all other LEDs OFF.
    LEDs 17~20: Data Security Groups
    Data security groups can be set to block data calls between RPCI/DIUs. RPCI/DIUs can only 
    make data calls to RPCI/DIUs in the same security group. LEDs 17~20 assign the RPCI/DIU to 
    the appropriate security group: light LED 17 for Group 1; LED 18, for Group 3; LED 19, for 
    Group 2; and LED 20, for Group 4. If an RPCI-DI is used in the Application Program Interface 
    (TAPI) mode only, and not the Data Switching mode, this option is not applicable. 
    LEDs 12~16
    Not used at this time.
    LED 11: RPCI-DI DNIS to PC Option
    DNIS Number or NAME tag information that is sent to a telephone can be sent, or blocked, from 
    the telephone’s RPCI-DI, RS-232 output. If DNIS information should be sent from the 
    Telephone’s RPCI-DI to the Personal Computer to which it is connected, turn LED 11 ON; if this 
    information should not be sent to the PC, turn LED 11 OFF. 
    LED 10: RPCI-DI Caller ID and ANI to PC Option
    Caller ID and ANI information that is sent to a telephone can be sent, or blocked, from the 
    telephone’s RPCI-DI, RS-232 output. If Caller ID and ANI information should be sent from the 
    RPCI-DI to the Personal Computer to which it is connected, turn LED 10 ON; if this information 
    should not be sent to the PC, turn LED 10 OFF. This option does not apply to PDIUs because they 
    can not send ANI, Caller ID, or DNIS numbers.
    LEDs 07~09
    Not used at this time. 
    						
    							System & Station
    Program 20 – Computer and Data Interface Unit Configuration
    Strata DK Programming 5/993-57
    System & Station
    LED 06: DTR Pulse
    LED 06 should always be OFF.
    LED 06 should be off for all PDIU-DS, RPCI-DIs, or PDIU-DIs.
     (Refer to Chapter 10 – Peripheral 
    Installation for more PDIU-DS/modem pool information).
    LED 05: Auto Pause Behind PBX
    Turn LED 05 ON to enable Auto Pause Behind PBX. This inserts the Auto Pause after a Centrex 
    or PBX access code is dialed by a DIU or RPCI. A CO line must be assigned in Program 42-0, and 
    must have an access code assigned in Program 42 (1~8). Pause time is determined by Program 12-
    3. Also, when Auto Pause Behind PBX is enabled, the Auto Pause is inserted after the CO line 
    access code is dialed (by the DIU).
    If the system CO lines are connected to a PBX, Centrex, or a Central Office that is slow to return 
    dial tone after seizure, enable Auto Pause Behind PBX to insert a pause before and after the PBX 
    or Centrex access code is dialed by the DIU or RPCI. Also, light LED 05 to automatically insert a 
    pause before network telephone numbers are autodialed by DIUs or RPCIs.
    LED 04: PDIU-DS or PDIU-DI/RPCI-DI Connection
    Set LED 04 ON if a PDIU-DS is connected to the digital port.
    Important!If LED 04 is turned on for a telephone port, that telephone cannot be called.
    Set LED 04 OFF if a PDIU-DI or RPCI-DI or any type of telephone is connected. In this case, the 
    digital telephone supporting this PCB may require the Data Call (DATA), Data Release (DRLS), 
    and/or Modem buttons assigned in Program 39. Also, if an RPCI-DI is used in the Application 
    Program Interface (TAPI) mode only, and not the Data Switching mode, set LED 04 OFF.
    NoteThe pause length is set in Program 12-3, and lines behind PBX/Centrex are assigned in 
    Programs 42-0 and 42-1~8.
    LED 03: RPCI/PDIU-DS to Modem Connection
    If a PDIU-DS is connected to the digital port, identify whether the RPCI/PDIU-DS is connected to 
    a modem (LED 03 ON) or not connected to a modem (LED 03 OFF). If not connected to a 
    modem, the connected device can be a DCE or DTE. This feature is not necessary for RPCI/PDIU-
    DIs, because they are not normally connected to modems.
    LED 02: AT Commands and Result Codes
    Enable this feature (LED 02 ON) if the RPCI or DIU must respond to AT commands and return 
    result codes in the Data Switching command mode. RPCI/DIU “AT” dialing commands and 
    “result” codes are listed in the RPCI-DI and the Data Interface User Guide.
    If the DIU is connected to a modem, LED 02 should be ON. If the RPCI/DIU is connected to a 
    printer, LED 02 should be OFF. If an RPCI-DI is used in the Application Program Interface (TAPI) 
    mode only, and not the Data Switching mode, this option is not applicable.
    If the feature is not enabled (LED 02 OFF), the RPCI/DIU only responds to AT dialing commands 
    (ATDT, ATD, and ATDD) and does not return result codes. If the DIU is connected to a terminal or 
    a personal computer with communication software, LED 02 should be ON
    LED 01: RPCI and PDIU Connection
    Enable this feature (LED 01 ON) if there is a PDIU-DI, RPCI-DI or PDIU-DS connected to the 
    digital port. Each RPCI-DI or PDIU-DI uses the same digital port as the telephone it is attached to. 
    This feature is not applicable if an RPCI-DI is used only in TAPI, and not DIU mode. 
    						
    							System & Station
    Program 21 – Modem Pool Port Assignments
    3-58Strata DK Programming 5/99
    Program 21 – Modem Pool Port Assignments
    Processor Type:DK14, DK40i, All RCTUs
    Program Type:Station
    Initialized Default:Blank
    Notes
    lDigital Ports include: DK14 KSU, DK40i Base KSU, QCDU2, KCDU, PDKU2, and RDSU 
    digital ports.
    lStandard telephone ports include: QSTU2, KSTU2, RSTU2, RDSU, PSTU, and PESU 
    standard telephone ports.
    
    
    
    
      6SNU   +ROG  6SNU  +ROG 6SNU+ROG 6SNU+ROG
    Processor TypePort RangeProcessor TypePort Range
    DK14 008~009 RCTUBA/BB 008~079
    DK40i 008~027 RCTUC/D 008~239
    RCTUA 008~031 RCTUE/F 008~335
    Logical Port No.Modem Port No.
    Assignment 1
    Assignment 2
    Assignment 3
    Assignment 4
    Assignment 5
    Assignment 6
    Assignment 7
    Assignment 8
    Assignment 9
    Assignment 10
    Digital Station Logical Port 
    Number (see notes below)Standard Telephone Modem Port 
    Number (see notes below) 
    						
    							System & Station
    Program 21 – Modem Pool Port Assignments
    Strata DK Programming 5/993-59
    System & Station
    Program 21 Overview
    This program assigns modems to the system modem pool. Program 21 identifies modems 
    connected to standard telephone ports (line side of modem) and digital/PDIU-DS ports
    (RS-232 side of modem). With data security groups (Program 20, LEDs 17~20) and the call the 
    blocking feature (Program 31, LED 04), modem access can be denied or allowed to data users.
    Notes
    lPDIU-DS must be installed on PDKUs in slots designated for DIU operation. (See Chapter 2 – 
    DK40i Configuration and Chapter 4 – DK424 Configuration.)
    lWhen modems are connected to standard telephone ports (PSTU, RSTU, RSTU2, PESU, 
    RDSU/RSTS, KSTU2, QSTU2) the Executive/ Privacy Override blocking feature (Program 
    31, LED 18) should be enabled for the modem RSTU, RSTU2, PSTU, PESU, RDSU, KSTU2 
    and QSTU2 ports for data security. The LED 18 feature should be disabled to enable callers to 
    switch from voice to data, or vice versa.
    lDigital telephones with RCPI-DIs or PDIU-DIs that must access modems from a pool require 
    a 
    0RGHP button assigned in Program 39.
    lPDIU-DS ports that are connected to modems in the modem pool should be set with LEDs 01, 
    02, 03, and 04 in Program 20.
    lIf a modem connected to PDIU-DS is connected to a telephone network line instead of a 
    standard telephone station port, Program 21 should not be used.
    lUse Program 22 to assign modem/PDIU-DS stations to hunt sequences.
    lDIUs can be connected to any ports associated with PDKU circuits, except for ports associated 
    with circuit 8 on a PDKU1. All PDKU2, KCDU, and QCDU circuits can support DIUs. DIUs 
    can also be connected to any digital circuit in the DK14 or DK40i KSU.
    lDIUs can be connected to ports associated with PDKU1 circuits 1~7 only. All PDKU2 
    circuits, 1~8, can support RPCI/DIUs. RDSU circuits 5~8 can support RPCI/DIUs. 
    						
    							System & Station
    Program 22 – RPCI and DIU Station Hunting for Data Calls
    3-60Strata DK Programming 5/99
    Program 22 – RPCI and DIU Station Hunting for Data 
    Calls
    Processor Type:DK14, DK40i, All RCTU’s
    Program Type:Station
    Initialized Default:Does not assign “hunt-to” ports to any port
    Program 22 Overview
    This program assigns computer and Data Interface Unit (DIU) station hunt ports for data calls. If a 
    RPCI/PDIU station (printer, modem, etc.) is busy, data station hunting allows the data call to hunt 
    to an alternate RPCI/PDIU station assigned in this program. If the hunted RPCI/PDIU station is 
    busy, the system will ring the next “hunt-to” station, and so on. If all RPCI/PDIU stations in the 
    “hunt-to” sequence are busy, then the data caller will receive a busy tone. Toshiba recommends 
    that all PDIU-DS station ports grouped in a modem pooling or printer pooling/server configuration 
    be placed into a hunt-sequence arrangement with Program 22. 
    Notes
    lProgram 22 applies to RCPI-DI, PDIU-DI and PDIU-DS data calls, not telephone station 
    voice calls. If programming an RCPI-DI or PDIU-DI station, use the associated DKT logical 
    port number; the PDIU-DS is programmed using its own unique port number.
    lWhen a PDIU-DS is connected to a modem(s) assigned to the system modem pool in Program 
    21, modem hunting is automatic when the user presses the 
    DWD&DOO button to transfer a line 
    call to a modem. However, if the user dials the modems PDIU-DSs station number, modem 
    hunting follows the hunt sequence specified in Program 22.
    
    
    
    
      6SNU   +ROG  6SNU  +ROG 6SNU+ROG 6SNU+ROG
    Processor TypePort RangeProcessor TypePort Range
    DK14 000~007 RCTUBA/BB 000~079
    DK40i 000~027 RCTUC/D 000~239
    RCTUA 000~031 RCTUE/F 000~335
    Hunt From 
    PortHunt To 
    PortHunt From 
    PortHunt To 
    PortHunt From 
    PortHunt To
    PortHunt From 
    PortHunt To 
    Port
    SELECT = Port Number (see legend below)
    Enter the RPCI/DIU digital port number of the “hunt-from” station.
    Enter the port number(s) to which class of service must be assigned. 
    To add a port range, enter XXX
    
    XXX (low port 
     high port).HUNT TO = (see legend below)
    Enter the “hunt-to” RPCI/DIU digital port number.
    LED Button 01 deletes a digit from the “hunt-to” 
    port. 
    						
    							System & Station
    Program 23 – Built-in Auto Attendant (AA) Primary Announcement Assignments
    Strata DK Programming 5/993-61
    System & Station
    Program 23 – Built-in Auto Attendant (AA) Primary 
    Announcement Assignments
    Processor Type:DK14, DK40i, All RCTUs
    Program Type:System
    Initialized Default:No ports assigned
    Program 24 – Built-in AA Secondary Announcement 
    Assignments
    Processor Type:DK14, DK40i, All RCTUs
    Program Type:System
    Initialized Default:No ports assigned
    NoteSee Program 23 legend for port ranges.
    
    
    
    
      6SNU   +ROG  6SNU +ROG 6SNU+ROG
    Processor TypePort RangeProcessor TypePort Range
    DK14 008~009 RCTUBA/BB 008~079
    DK40i 008~027 RCTUC/D 008~239
    RCTUA 008~031 RCTUE/F 008~335
    Announcement DevicePort Number
    1
    2
    3
    4
    
    
    
    
      6SNU   +ROG  6SNU +ROG 6SNU+ROG
    Announcement DevicePort Number
    1
    2
    3
    4
    SELECT = 1~4
    Select the Auto Attendant 
    device (digital announcer).AUTO ATT 1 NO. = Port
    Enter the standard station logical port 
    number to which the device will be assigned.
    SELECT = 1~4
    Select the Auto Attendant 
    device (digital announcer).AUTO ATT 2 NO. = Port
    Enter the standard station logical port 
    number to which the device will be assigned. 
    						
    							System & Station
    Program 25-1 – Built-in AA Incoming Call Overflow Time
    3-62Strata DK Programming 5/99
    Programs 23 and 24 Overview
    Programs 23 and 24 assign customer-supplied Auto Attendant announcement devices (digital 
    announcers) to standard telephone ports (QSTU2, KSTU2, RSTU, RSTU2, PSTU, PESU, RDSU/
    RSTS). Use Program 23 to assign devices that deliver primary announcements, dialing options and 
    greetings heard when callers first call in; also, devices that deliver secondary announcements. 
    Use Program 24 to offer options to unanswered calls routed back to the Auto Attendant. Up to 
    eight devices can be connected to a system. See Primary and secondary announcements below:
    Any combination is allowed within the maximum limitations. For example, three primary 
    announcements and one secondary announcement are allowed. 
    Ports assigned in Programs 23 and 24 should never be assigned with External Auto Attendant 
    voice mail options in other programs (30, 31, 81~89, etc.)
    To allow the built-in Auto Attendant programs to function:
    DK424: the RKYS (1, 2, 3, or 4) and RRCS must be installed on the RCTU PCB; 
    DK40i: the KKYS must be installed on the K5RCU;
    DK14: the QKYS, and QRCU3 must be installed in the DK14 KSU.
    Overflow stations and delay ring operation is assigned in Programs 81~89.
    Program 25-1 – Built-in AA Incoming Call Overflow 
    Time
    Processor Type:DK14, DK40i, All RCTUs
    Program Type:System
    Initialized Default:20 seconds before overflow
    Program 25-1 Overview
    This program sets the time it takes an unanswered incoming Auto Attendant call to overflow to a 
    preassigned station(s). The time can be anywhere from 12 to 24 seconds—the default is 20 
    seconds. The overflow station or group of stations is assigned in Programs 81~89.
    This overflow time applies to the overflow of incoming Auto Attendant calls to normal CO line 
    ringing if either a primary announcement device or K5RCU, K5RCU2, K4RCU3/RRCS (DTMF) 
    circuit is not available.
    NoteAuto Attendant will not answer when all of the RRCS, K5RCU, K5RCU2, K4RCU3 or 
    QRCU2 circuits or primary announcements are busy.
    Processor TypePrimary 
    AnnouncementsSecondary 
    AnnouncementsProcessor TypePrimary 
    AnnouncementsSecondary 
    Announcements
    DK14 1 1 RCTUBA/BB 4 4
    DK40i 4 4 RCTUC/D 4 4
    RCTUA, RCTUB 4 4 RCTUE/F 4 4
    
    
    
    
      6SNU   +ROG  6SNU  +ROG 6SNU+ROG 6SNU+ROG
    SELECT = 1 AATT TIME = Seconds before overflowing
    Enter the number of seconds, 12~24. 
    						
    							System & Station
    Program 26 – Built-in AA Camp-on Busy Time
    Strata DK Programming 5/993-63
    System & Station
    Program 26 – Built-in AA Camp-on Busy Time
    Processor Type:DK14, DK40i, All RCTUs
    Program Type:Station
    Initialized Default:Assigns an AA Camp-on-Busy Time of 016 seconds to all ports
    
    
    
    
      6SNU   +ROG  6SNU  +ROG 6SNU+ROG 6SNU+ROG
    Processor Type[PDN] Port RangeProcessor Type[PDN] Port Range
    DK14 000~009 RCTUBA/BB 000~079
    DK40i 000~027 RCTUC/D 000~239
    RCTUA 000~031 RCTUE/F 000~335
    PortCamp-on 
    TimePortCamp-on 
    TimePortCamp-on 
    TimePortCamp-on 
    Time
    SELECT = Port Number
    Enter the number of the called Station 
    Logical port that needs a Camp-on 
    Busy time assigned.
    To add a port range, enter XXX
    
    XXX 
    (low port 
    
     high port).CAMP-ON TIME = AA Camp-on-Busy Time
    Enter the time in seconds (1~3 digits). The range is 
    011~999 seconds (16.65 minutes). 
    						
    							System & Station
    Program 26 – Built-in AA Camp-on Busy Time
    3-64Strata DK Programming 5/99
    Program 26 Overview
    NoteThis program only applies to Auto Attendant (built-in) calls to busy or ringing stations; it 
    does not apply to ring transfer camp-on time from stations or customer-supplied Auto 
    Attendant devices; see Program 37 Ring Transfer (Camp-on) recall time.
    This program establishes the time it takes for unanswered Auto Attendant calls camped-on to busy 
    or ringing [DNs] to be routed to other destinations. The time, which is set for the “camped-on to 
    station”, can be set from 011 seconds to 999 seconds. Ring/No Answer call time to idle stations is 
    fixed at 16 seconds unless Call Forward/No Answer is set at the called station.
    The destination that the call can be rerouted to depends on the Auto Attendant application. In Auto 
    Attendant applications that use just primary announcement devices, the destination is set in 
    Program 10-3, and can be either back to the primary announcement or the normal ringing pattern 
    of the line that the call came in on (Programs 81, 84, or 87 for telephone ringing and 
    81, 
    82, 
    83 
    for [DN] flash. Also see Program 10-3, LEDs 15 and 16 for disconnect time options. In 
    applications that use secondary announcement devices in addition to primary ones, the rerouted 
    calls are automatically sent to secondary announcement devices.
    This program timer sets the time that Auto Attendant calls to a busy or ringing station will camp-
    on before routing back to a primary announcement or to the calling CO line’s normal ring pattern. 
    (See Program 10-3, LED 3 for routing option after Camp-on-Busy). The time set in this program 
    applies to the called station.
    If CF-NA or CF-B/NA is set on a Telephone, the CF-N/A ring timer will have priority over this 
    16-sec. camp-on-busy timer so the telephone will ring for the duration of the CF-NA timer. Auto 
    Attendant calls to a ring-no-answer or busy station will only forward to one destination, if the CF 
    destination station has call forward set, the call will camp-on for 16-seconds and then route per the 
    Auto Attendant flow diagram—the call will not forward a second time to another destination. 
    						
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