Toshiba Strata Dk14, Dk40i, Dk424 Programming Manual

							E911
Program *11-2 – CAMA Trunk Group Hunting Assignments
Strata DK Programming 5/998-7
E911
Program *11-2 – CAMA Trunk Group Hunting 
Assignments
Processor Type:All RCTUs (Release 4.0)
Program Type:System
Initialized Default:Blank
Program *11-2 Overview
This program enables E911 calls to hunt for an idle line in a CAMA trunk group in the order 
assigned in this program.
If all lines in a CAMA trunk group are in use, a new 911 call that attempts to connect to a busy 
trunk group can hunt to another trunk group. If that group is busy, the call will hunt to another 
CAMA trunk group until an idle group is found. E911 calls will hunt for an idle line in a CAMA 
trunk group in the order assigned in this program. Within each CAMA trunk group, E911 calls will 
hunt the lines in that group from the lowest numbered line to the highest numbered line. This 
hunting operation is true if the lines in a CAMA trunk Group are CAMA trunks or normal CO 
lines.




  6SNU
  +ROG  6SNU  +ROG 6SNU+ROG 6SNU+ROG
Hunt from CAMA 
Trunk GroupHunt to CAMA Trunk 
Group
01
02
03
04
05
06
07
08
DATA = Hunt to CAMA Trunk Group (01~08)Hunt from CAMA Trunk Group (01~08) 
						

							E911
Program *11-5 – CAMA Digits Sent on 911 Calls
8-8Strata DK Programming 5/99
Program *11-5 – CAMA Digits Sent on 911 Calls
Processor Type:All RCTUs (Release 4.0)
Program Type:System
Initialized Default:911
Program *11-5 Overview
This program specifies which digits (“911” or “11” or “1”) will be sent to the to CAMA trunk, 
when a user dials 911 or 9+911.
When a caller dials 911, the DK can send 911, 11, or 1 out the CAMA trunk before sending the 
CESID location digits set in Program *12. Normally it is required to send 911, but this will vary so 
you must check with the CAMA trunk provider to identify what to enter into this program. Digits 
sent on the CAMA trunk are multi-frequency (MF) tones, so they cannot be checked with a DTMF 
test set.




  6SNU
  +ROG  6SNU  +ROG 6SNU+ROG 6SNU+ROG
X (choose 1)CAMA Digits Sent
911
11
1
CAMA digits sent if user dials 911 (911, 11, 1)
Use LED button 01 to blank out 9 or 91SELECT = 5 
						

							E911
Program *11-6 – E911 Interdigital Timer
Strata DK Programming 5/998-9
E911
Program *11-6 – E911 Interdigital Timer
Processor Type:All RCTUs (Release 4.0)
Program Type:System
Initialized Default:Data, 2 seconds
Program *11-6 Overview
This program assigns the amount of time allotted for the E911 interdigital timer. When the E911 
feature is enabled, the DK applies the E911 interdigital timer any time a user dials “9” as the first 
digit. This applies to any type of call originated from a [DN] when you dial 9XX or 9 + 9XX. After 
9 is dialed as the first digit, the DK will wait the number of seconds set in this program before 
processing the dialed digit.
If “91” or “99” is dialed as the first and second digit, the system will wait the number of seconds 
set in this program before processing the dialed digits. If 91X is dialed, the system will route the 
call out the CAMA trunk if X=1 or it will process the call as a normal call if X=0 or 2-9.




  6SNU
  +ROG  6SNU  +ROG 6SNU+ROG 6SNU+ROG
DATA (01~15 secs.)
DATA = interdigital time delay before routing calls after 
9XX (01~15 seconds).
If X=1, timer resets
If X=0, 2~9, digits are routed/sent normallySELECT = 6 
						

							E911
Program *11-8 – 911 Special [DN] Notification Assignments
8-10Strata DK Programming 5/99
Program *11-8 – 911 Special [DN] Notification 
Assignments
Processor Type:All RCTUs (Release 4.0)
Program Type:System
Initialized Default:Data, Blank
Program *11-8 Overview
This program designates which [PDN] or PhDN] should have ringing notification on 911 calls (all 
installed consoles are always notified). A unique (or the same) [DN] can be designated as the E911 
notification DN in each system ring mode: Day, Day2, and Night.
The E911 Internal Notification option is enabled/disabled in Program *11-0, LED 03. When this 
option is enabled, 911 calls will be sent on the CAMA trunk normally and will also ring on 
attendant consoles’ Emergency ICI buttons and a designated telephone’s [DN] ([PDN] or 
[PhDN]), if assigned in this program. Special CESID information regarding the E911 caller will 
display on attendant consoles monitors and/or on notification telephone LCDs to help identify the 
location of the telephone that dialed 911.
All telephones that must be notified when a 911 call is made must have an appearance of the 
notification [DN] button (Program 39) and the Notification DN must be programmed to ring 
(immediate or delayed) the notification telephones (Programs *71, *72 and/or *73).
If the notification [DN] has Call Forward set, the call will follow the call forward process as a 
normal internal call.
When the notification [DN] is answered, a three-party conference is established between the E911 
originating station, the E911 dispatcher (on CAMA trunk), and the E911notification station/
console answering party. After the E911 notification call is answered, it stops ringing on all 
stations/consoles where it was presented.




  6SNU
  +ROG  6SNU  +ROG 6SNU+ROG 6SNU+ROG
Processor[PDN] Port Range[PhDN] Port RangeProcessor[PDN] Port Range[PhDN] Port Range
DK14 000~009 500~509 RCTUBA/BB 000~079 500~579
DK40i 000~027 500~527 RCTUC/D 000~239 500~739
RCTUA 000~031 500~531 RCTUE/F 000~335 500~835
Mode[DN] Port Number
Day
Day2
Night
[PDN] or [PhDN] port number that should ring to be 
notified when 911 is dialed by a station (*71, *72 or 
*73 required for ringing)SELECT = 8
1 = Day Mode
4 = Day2 Mode
7 = Night Mode 
						

							E911
Program *12 – CESID Station Information
Strata DK Programming 5/998-11
E911
Program *12 – CESID Station Information
Processor Type:All RCTUs (Release 4.0)
Program Type:System
Initialized Default:Data Blank
Program *12 Overview
This program assigns the Caller Emergency Service Identification (CESID) information that will 
be sent to the CAMA trunk using Multi-Frequency (MF) signals.
When a station dials 911, the E911 feature causes the DK to seize the CAMA trunk and send 911, 
11 or 1 (per Program *11-5) plus the station’s unique CESID information entered in this program. 
This CESID information is also sent to the displays of internal notification consoles and stations. 
The CESID information can be 7 or 10-digits maximum (per Program *11-0, LED 01). Note that 
the digits sent on the CAMA trunk are MF tones, so they cannot be checked with a DTMF test set.
The digits entered in this program for each station is normally a unique telephone number for each 
station or station location (i.e., office, room, building, etc.). The exact CESID digit format required 
will vary, so you must get the format from the CAMA trunk provider in order to set the CESID 
information in this program.
Example formats in which the DK is expected to send digits out the CAMA trunk on E911 calls 
are as follows:




  6SNU
  +ROG  6SNU ;  ; +ROG 6SNU+ROG 6SNU+ROG
Processor TypePort RangeProcessor TypePort Range
DK14 008~009 RCTUBA/BB 000~079
DK40i 008~027 RCTUC/D 000~239
RCTUA 000~031 RCTUE/F 000~335
PortLocation CESID 
DigitsPortLocation CESID 
DigitsPortLocation CESID 
DigitsPortLocation CESID 
Digits
X = Location CESID digits to send on 
CAMA trunk when station dials 911 
(0~10 digits max.) See Program *11, 
LED 01 for 7 or 10 digits.Station Port Number (see legend) 
						

							E911
Program *12 – CESID Station Information
8-12Strata DK Programming 5/99
1. When the CAMA trunk is connected to the Public Switched Telephone Network:            
CESID digits may be: 0-NYY-XXXX
NoteThe hyphens are for clarity - do not try to program them in *12
0 = Information code expected from a PBX on E911 calls. This multi-frequency (MF) “0”  
digit is sent automatically by the DK digits are entered for the calling port in Program *12.
NYY = Office Code
XXXX = Station Directory Number
2. When the CAMA trunk is connected directly to the Public Safety Answering Point (PSAP) the 
CESID digits may be: NXX-NYY-XXXX
NXX = Area Code 
...or the PSAP serving multiple area codes will substitute a single digit representing an area 
code.
NYY = Office Code
XXXX = Station Directory Number
3. If no digits are entered for a port in Program *12, the DK sends an MF digit of “2.” 
						

							E911
Program *13 – Station To CAMA Trunk Group Assignment
Strata DK Programming 5/998-13
E911
Program *13 – Station To CAMA Trunk Group 
Assignment
Processor Type:All RCTUs (Release 4.0)
Program Type:System
Initialized Default:Data Blank
Program *13 Overview
This program assign stations to different CAMA trunks groups (if more than one CAMA trunk is 
installed). This can be used to divide services for multi-users (Tenants) or distribute traffic during 
an emergency. 
If only one CAMA trunk is installed all stations must be assigned to the CAMA trunk group in 
which the CAMA trunk is assigned (in Program *11-1). If a station dials 911 and the trunk group 
to which it is assigned is busy, the call will hunt to the next trunk group(s) per Program *11-2.




  6SNU
  +ROG  6SNU  +ROG 6SNU+ROG 6SNU+ROG
Port 
NumberStation GroupPort
Group Number 
Location 
Information Digits
Port
Group Number 
Location 
Information Digits
Port
Group Number 
Location 
Information Digits
E911 Station CAMA Trunk Group Number 
(01~08)Station Port Number 
(see legend) 
						

							E911
Program *13 – Station To CAMA Trunk Group Assignment
8-14Strata DK Programming 5/99 
						

							Strata DK Programming 5/99GL-1
Glossary
Glossary
Term Definition
AAAuto Attendant (built-in or external). This feature acts as an automatic operator that 
directs incoming callers to stations by offering a menu of dialing prompts.
ACDAutomatic Call Distribution. Allows incoming calls to be distributed to a group of 
ACD agents. The ACD supervisors LCD telephone displays ACD Agent and 
Group information which allows the supervisor to monitor calls and assist agents.
ACD/MIS Automatic Call Distribution (ACD) with Management Information System (MIS).
ADM Add-on Module—See DADM.
Amphenol 
ConnectorA 25-pair connector typically used on a multi-button telephone set for interfacing 
cables to many electronic key and PBX systems.
ANIAutomatic Number Identification—Telephone number of the calling party is sent to 
the Strata DK system over incoming DID or tie lines. This feature is provided by 
some long distance telephone service companies.
B-channelUsed in ISDN. Data or voice information is transmitted on the B-channels of an 
ISDN line at 64kpbs. The B-channel refers to the frequency range of transmissions 
on a copper pair; it is a logical, rather than a physical channel. Also see BRI and 
PRI.
B8ZSBipolar 8 Zero Substitution.
BGM Background Music—Allows customer-supplied music to be sent to telephone 
speakers and external speakers.
bps Bits Per Second—Unit of measure that refers to the transmission speed (baud rate) 
of electronic signals. It is used when describing data interface unit and modem 
operation.
BRIBasic Rate Interface—ISDN line with 2B + 1D channel. BRI lines can have a 
U-interface with RJ-11 jacks and single twisted pair wiring, or RJ-45 four pair S/T 
interface wiring.
CAMACentralized Automatic Message Accounting. A special trunk provided by the phone 
company or the E911 Public Safety Answering Point Agency.
CESID Caller’s Emergency Service Identification—Telephone number for specific station 
or station location which is sent to the CAMA trunk. 
						

							Glossary
CCVY ~ DK
GL-2Strata DK Programming 5/99
CCVYCall Center Viewer “Y” Connector—Enables two-way transmissions between the 
Strata DK and a host PC, or SMIS equipment, and one-way transmissions to other 
PCs. There are four ports on the Call Center Viewer Connector for one Strata DK, 
another master port, and two additional ports. 
CLASS Custom Local Area Signaling Services—Defines a number of features offered by 
local telephone companies.
CLID or CND Calling Line Identification or Calling Number Delivery—Telephone number or 
name of the calling party sent to the Strata DK system over incoming ground or 
loop start CO lines. This feature is one of the “CLASS” features offered by some 
local telephone companies.
CO Central Office—The facility which houses switching equipment that provides 
telephone service (CO lines, E & M tie lines, DID lines, Centrex lines, etc.) for the 
immediate geographical area.
CO Line A term used to define the Strata DK system hardware circuits that connect to the 
Central Office network line pair. Each CO line, DID and tie line circuit is assigned a 
CO line number in system software.
CODECs Coder/Decoder—Semiconductors that allow the system to process analog-to-digital 
and digital-to-analog conversions.
DADM Digital Add-on-Module—Optional device that connects to 2000-series digital 
telephones to provide the telephones with 20 flexible feature buttons that can be 
assigned individually for Direct Station Selection, System and Personal Speed Dial, 
and CO line access.
D-channelUsed in ISDN. This channel transmits call control information (out-of-band 
signaling) for B-channels. The D-channel is a logical, not a physical channel. 
DDCB Digital Door Phone/Lock Control Unit—A peripheral hardware unit compatible 
with designated digital telephone circuits that supports optional door phones 
(MDFBs) and provides door lock control.
DDSS Digital Direct Station Selection Console—A device that helps facilitate the 
processing of a heavy load of incoming calls. The DDSS connects only to 
designated digital telephone circuits, and is associated with a digital telephone.
DILDirect In Line—Refers to two-way, standard CO trunk lines that are assigned to a 
particular extension or hunt group.
DID Line Direct Inward Dialing line.
DISA Direct Inward System Access—A feature that allows an outside party to access the  
Strata DK system internal stations or outgoing CO lines without having to go 
through an operator or automated attendant. An optional security code may be set to 
prevent unauthorized access to outgoing CO lines for through system calling.
DK Digital Key.
Term Definition