Toshiba Strata Dk14, Dk40i, Dk424 Programming Manual

							726+,%$Telecommunication Systems Division
May 1999
Digital Business Telephone Solutions
Programming Manual
Software Release 4.1
and ACD Software Release 3.1
Software Release 4.1 
						

							Publication InformationToshiba America Information Systems, Inc., Telecommunication Systems Division, 
reserves the right, without prior notice, to revise this information publication for any 
reason, including, but not limited to, utilization of new advances in the state of 
technical arts or to simply change the design of this document.
Further, Toshiba America Information Systems, Inc., Telecommunication Systems 
Division, also reserves the right, without prior notice, to make such changes in 
equipment design or components as engineering or manufacturing methods may 
warrant.
DKA-MA-PRGRM-VE
4025060
Version E, May 1999
Version D.3, December 1998 (Format change) 
Version D.2, October 1998 (Update TBDK-0021)
Version D.1, September 1998 (Update TBDK-0019)
Version D, June 1998 (Update TBDK-0009)
Version C, October 1997
Version B, April 1997
Version A.1, February 1997 (Update TB16-0003)
Version A, December 1996©  Copyright 1999Toshiba America Information Systems, Inc. 
Telecommunication Systems Division
All rights reserved. No part of this manual, covered by the copyrights hereon, may be 
reproduced in any form or by any means—graphic, electronic, or mechanical, 
including recording, taping, photocopying, or information retrieval systems—without 
express written permission of the publisher of this material.
Strata is a registered trademark of Toshiba Corporation. Stratagy is a registered 
trademark of Toshiba America Information Systems, Inc. Strata AirLink, Call Center 
Viewer are trademarks of Toshiba America Information Systems, Inc. 
Trademarks, registered trademarks, and service marks are the property of their 
respective owners.
Strata DK
General End User Information
The Strata DK Digital Business Telephone System is registered in accordance with the 
provisions of Part 68 of the Federal Communications Commission’s Rules and 
Regulations.
FCC RequirementsMeans of Connection: The Federal Communications Commission (FCC) has 
established rules which permit the Strata DK system to be connected directly to the 
telephone network. Connection points are provided by the telephone company—
connections for this type of customer-provided equipment will not be provided on coin 
lines. Connections to party lines are subject to state tariffs.
Incidence of Harm: If the system is malfunctioning, it may also be disrupting the 
telephone network. The system should be disconnected until the problem can be 
determined and repaired. If this is not done, the telephone company may temporarily 
disconnect service. If possible, they will notify you in advance, but, if advance notice is 
not practical, you will be notified as soon as possible. You will be informed of your 
right to file a complaint with the FCC.
Service or Repair: For service or repair, contact your local Toshiba telecommunications 
distributor. To obtain the nearest Toshiba telecommunications distributor in your area, 
call Toshiba America Information Systems, Inc., Telecommunication Systems Division 
in Irvine, CA (949) 583-3700.
Telephone Network Compatibility: The telephone company may make changes in its 
facilities, equipment, operations, and procedures. If such changes affect the 
compatibility or use of the Strata DK system, the telephone company will notify you in 
advance to give you an opportunity to maintain uninterrupted service.
Notification of Telephone Company: Before connecting a Strata DK system to the 
telephone network, the telephone company may request the following:
1. Your telephone number.
2. FCC registration number:
©Strata DK may be configured as a Key or Hybrid telephone system. The 
appropriate configuration for your system is dependent upon your operation of 
the system.
©If the operation of your system is only manual selection of outgoing lines, it may 
be registered as a Key telephone system.
©If your operation requires automatic selection of outgoing lines, such as dial 
access, Least Cost Routing, Pooled Line Buttons, etc., the system must be 
registered as a Hybrid telephone system. In addition to the above, certain 
features (tie Lines, Off-premises Stations, etc.) may also require Hybrid 
telephone system registration in some areas.
©If you are unsure of your type of operation and/or the appropriate FCC 
registration number, contact your local Toshiba telecommunications distributor 
for assistance.
DK14 and DK40i
Key system: 
CJ6MLA-74479-KF-EHybrid: CJ6MLA-74478-MF-EDK424
Hybrid: CJ69XA-10243-MF-EKey system: CJ69XA-10242-KF-EPBX: CJCHN-22757-PF-E3. Ringer equivalence number: 0.3B. The ringer equivalence number (REN) is useful 
to determine the quantity of devices which you may connect to your telephone line 
and still have all of those devices ring when your number is called. In most areas, 
but not all, the sum of the RENs of all devices connected to one line should not 
exceed five (5.0B). To be certain of the number of devices you may connect to your 
line, as determined by the REN, you should contact your local telephone company 
to ascertain the maximum REN for your calling area.4. Network connection information USOC jack required: RJ1CX, RJ2EX, RJ2GX, 
RJ48C, RJ48X, RJ11, RJ14C, RJ21X (see Network Requirements in this 
document). Items 2, 3 and 4 are also indicated on the equipment label.
Radio Frequency InterferenceWarning: This equipment generates, uses, and can radiate radio frequency energy and if 
not installed and used in accordance with the manufacturer’s instruction manual, may 
cause interference to radio communications. It has been tested and found to comply 
with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC 
Rules, which are designed to provide reasonable protection against such interference 
when operated in a commercial environment. Operation of this equipment in a 
residential area is likely to cause interference, in which case, the user, at his/her own 
expense, will be required to take whatever measures may be required to correct the 
interference.
This system is listed with Underwriters Laboratory.
UL Requirement: If wiring from any telephone exits the building or is 
subject to lightning or other electrical surges, then secondary protection 
is required. Secondary protection is also required on DID, OPS, and tie 
lines. (Additional information is provided in this manual.)
Important Notice — Music-On-HoldIn accordance with U.S. Copyright Law, a license may be required from 
the American Society of Composers, Authors and Publishers, or other similar 
organization, if radio or TV broadcasts are transmitted through the music-on-hold 
feature of this telecommunication system. Toshiba America Information Systems, Inc., 
hereby disclaims any liability arising out of the failure to obtain such a license.
CP01, Issue 8, Part I Section 14.1
Notice: The Industry Canada label identifies certified equipment. This certification 
means that the equipment meets certain telecommunications network protective, 
operational and safety requirements as prescribed in the appropriate Terminal 
Equipment Technical Requirements document(s). The Department does not guarantee 
the Equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be 
connected to the facilities of the local telecommunications company. The equipment 
must also be installed using an acceptable method of connection. The customer should 
be aware that compliance with the above conditions may not prevent degradation of 
service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by 
the supplier. Any repairs or alterations made by the user to this equipment, or 
equipment malfunctions, may give the telecommunications company cause to request 
the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of 
the power utility, telephone lines and internal metallic water pipe system, if present, are 
connected together. This precaution may be particularly important in rural areas.
CAUTION!Users should not attempt to make such connections themselves, but 
should contact the appropriate electric inspection authority, or 
electrician, as appropriate.
CP01, Issue 8, Part I Section 14.2
Notice: The Ringer Equivalence Number (REN) assigned to each terminal device 
provides an indication of the maximum number of terminals allowed to be connected to 
a telephone interface. The terminal on an interface may consist of any combination of 
devices subject only to the requirement that the sum of the Ringer Equivalence 
Numbers of all the Devices does not exceed 5.
U
L® 
						

							Strata DK Programming 5/99i
Contents
Introduction
Organization .......................................................................................................................................... vii
Conventions.......................................................................................................................................... viii
Related Documents/Media ..................................................................................................................... ix
Chapter1–Overview
Numerical Program Listing .................................................................................................................. 1-1
Alphabetical Program Listing .............................................................................................................. 1-7
How to Program a Strata DK System ................................................................................................ 1-10
First-time Programming ..................................................................................................................... 1-14
Programming Examples ..................................................................................................................... 1-16
Chapter 2 – Initialization & Test
Program 91-9 – System Initialization .................................................................................................. 2-2
Program 90 – Initialize Programs 00~*99 ........................................................................................... 2-4
Program 91-1 – Automatic PCB Recognition and Port Renumber...................................................... 2-6
Program 91-2 – Data Transfer from Temporary Memory to Working Memory ................................. 2-8
Program 92 – Initializing Misc. Backup RAM .................................................................................... 2-9
Program 00 – Part 1: Software Check ................................................................................................ 2-12
Program 00 – Part 2: Processor RAM Test ........................................................................................2-15
Chapter 3 – System & Station
Program 01 – Station Logical Port Display and/or Change ................................................................. 3-1
Program 02 – Station Physical Port Display and/or Change................................................................ 3-2
Program 03 for DK14 – Slot Assignments ..........................................................................................3-3
Program 03 for DK40i – Flexible PCB Slot Assignments................................................................... 3-4
Program 03 for DK424 – Flexible PCB Cabinet Slot Assignments .................................................... 3-6
Program *03 for DK424 – Cabinet Type Identification .................................................................... 3-11
Program 04 – Station Logical Port [PDN] Assignment ..................................................................... 3-12
Program *04 – [PhDN] and Distributed Hunt [DN] Assignments For Internal and Tie Line Calls .. 3-17
Program 05 – Flexible Access Code Numbering ............................................................................... 3-19
Program *05 – Call Park Pickup Abbreviated Dialing ...................................................................... 3-22
Program 09 – Built-in Auto Attendant Prompt / Station Assignments .............................................. 3-23
Program *09 – [PDN], [PhDN], DH, ACD or Modem DID Ext. Assignments ................................ 3-25
Program 10-1 – System Assignments, Part 1 of 3 ............................................................................. 3-27
Program 10-2 – System Assignments, Part 2 of 3 ............................................................................. 3-30
Program 10-3 – System Assignments, Part 3 of 3 ............................................................................. 3-35
Program *10 – Enhanced 911 Operation ...........................................................................................3-39
Program 12 – System Assignments, Basic Timing ............................................................................ 3-41 
						

							Contents
Chapter 3 – System & Station
iiStrata DK Programming 5/99
Program 13 – Defining the Message Center ...................................................................................... 3-43
Program 15 – Ground/Loop/Tie/DID Line Options........................................................................... 3-44
Program *15 – CO Line Tenant Assignments ................................................................................... 3-47
Program 16 – Assign CO Line Groups (or Dial 9) ............................................................................ 3-48
Program 17 – DID/Tie Line Options ................................................................................................. 3-50
Program *17 – DID Intercept Port Number (Vacant or Wrong Number) ......................................... 3-53
Program 19 – Alternate Background Music Source Slot Assignment ............................................... 3-54
Program 20 – Computer and Data Interface Unit Configuration ....................................................... 3-55
Program 21 – Modem Pool Port Assignments ................................................................................... 3-58
Program 22 – RPCI and DIU Station Hunting for Data Calls ........................................................... 3-60
Program 23 – Built-in Auto Attendant (AA) Primary Announcement Assignments ........................ 3-61
Program 24 – Built-in AA Secondary Announcement Assignments ................................................. 3-61
Program 25-1 – Built-in AA Incoming Call Overflow Time............................................................. 3-62
Program 26 – Built-in AA Camp-on Busy Time ............................................................................... 3-63
Program 27 – DKT Handset/Headset Receiver Volume Level ......................................................... 3-65
Program 28 – DSS Console/Attendant Telephone Assignments ....................................................... 3-66
Program 29-1~8 – DSS Console and Number Button Assignments.................................................. 3-68
Program *29 – Add-on Modules Button Assignments ...................................................................... 3-71
Program 30 – Station Class of Service............................................................................................... 3-73
Program *30 – Telephone Group Page Assignments ........................................................................ 3-79
Program 31 – Station Class of Service............................................................................................... 3-80
Program *31 – Group Pickup Assignments ....................................................................................... 3-86
Program 32 – Automatic Preference .................................................................................................. 3-87
Program *32 – RS-232 Voice Mail Message Center Port ................................................................. 3-89
Program 33 – [PDN]/ [PhDN] Station Hunting (Voice Calls Only).................................................. 3-90
Program *33 – [PhDN] Owner Telephone Assignment .................................................................... 3-92
Program 34 – Hold Recall Timing ..................................................................................................... 3-94
Program *34 – Station Class Of Service ............................................................................................ 3-95
Program 35 – Station Class of Service............................................................................................... 3-97
Program 36 – Fixed Call Forward.................................................................................................... 3-101
Program *36 – System NT Button Lock Password Changing Station Assignment ........................ 3-102
Program 37 – Ring Transfer (Camp-on) Recall Time ..................................................................... 3-103
Program *37 – Park Recall Timing.................................................................................................. 3-104
Program 38 – Digital and Electronic Telephone Keystrip Type ...................................................... 3-105
Program *38 – Standard Telephone Ring-Down Destination.......................................................... 3-109
Program 39 – Flexible Button Assignments .................................................................................... 3-111
Program *40 – Distributed Hunt Group Member Assignments....................................................... 3-120
Program *41 for DK424 – T1 Assignment Series (Part 1) .............................................................. 3-122
Program *50 – Caller ID Circuit Assignments to CO Line PCBs ................................................... 3-126
Program *51 – Station Memory Allocation ..................................................................................... 3-128
Program *52 – Caller ID/ANI Abandoned Call Number Station Owner Assignments................... 3-130
Program 58 – DK424 Attendant Console Series (Part 1) ................................................................ 3-132
Program 59 – Attendant Console Flexible Button Codes ................................................................ 3-135
Program 60-1 – SMDR Data Output Options .................................................................................. 3-139
Program 60-2~7 – SMDR Output/Account Code Digit Length ...................................................... 3-140
Program 60-8 – Call Forward External (Remote Change, Security) ID Code................................. 3-142
Program 69 – Verified Account Codes ............................................................................................3-143
Program 70 – Verified Account Code Toll Restriction Assignments .............................................. 3-145
Program 71 – DNIS.......................................................................................................................... 3-147
Program *71~*73 – [DN] to [DN], Tie to [DN], and DID to [DN] Ringing Assignments ............. 3-152 
						

							Contents
Chapter 4 – Toll Restriction
Strata DK Programming 5/99iii
Program 72 – DNIS Number Network Table Assignments ............................................................. 3-154
Program 74 – System NT Button Lock Password ........................................................................... 3-156
Program 76-1(X-Y) – DK14, DK40i, All RCTUs ........................................................................... 3-157
Program 76-2 (X-Z) – WSIU, TSIU and RSIU / RSIS / RMDS Transmission Rates ..................... 3-158
Program 77-1 – Peripheral Options (Door Phones) ......................................................................... 3-159
Program 77-2 – Door Phone Busy Signal/Door Lock Assignments ................................................ 3-163
Program 77-3 – Night Ringing Over PIOU External Page Zones ................................................... 3-165
Program 77-4 – RSIU Open Architecture Interface (OAI) Data Output Assignments.................... 3-166
Program 78 – CO Line Special Ringing Assignments ..................................................................... 3-168
Program 79 – Door Phone Ringing .................................................................................................. 3-170
Program *79 – Door Phone to [DN] Flashing Assignments ............................................................ 3-172
Program 80 – EKT and DKT Ringing Tones (CO Line Calls) ........................................................ 3-173
Program *80 – Call Forward Station Ring Assignment................................................................... 3-174
Programs 81~89 – Ground/Loop Start/CO Line Station Ringing.................................................... 3-175
Programs *81, *84, and *87 – Ground/Loop Start/CO Line to [DN] LED Flash Assignments...... 3-179
Program 93 – CO Line Identification............................................................................................... 3-183
Program 97 – Printing Program Data through SMDR ..................................................................... 3-185
Chapter 4 – Toll Restriction
Toll Restriction Methods...................................................................................................................... 4-1
Toll Restriction Features ...................................................................................................................... 4-1
Completing the Toll Restriction System Record ................................................................................. 4-3
Program 40 – Station CO Line Access ................................................................................................ 4-4
Program 41 – Station Outgoing Call Restriction .................................................................................4-6
Program 42-0 – CO Line to PBX/Centrex Connection & Access Codes ............................................ 4-8
Program 42-1~8 – PBX/Centrex Access Codes................................................................................. 4-10
Program 43 – 0 + Credit Card Dialing Option ................................................................................... 4-11
Program 44-1~8 – Toll Restriction/Traveling Class Override Codes................................................ 4-13
Program 44-91~93 – Emergency Bypass of Forced/Verified Account Codes .................................. 4-14
Program 45-1 – LCR/Toll Restriction Dial Plan................................................................................ 4-15
Program 45-2 – Toll Restriction Disable ........................................................................................... 4-19
Program 45-3~6 – Special Common Carrier Numbers and Authorization Code Digit Length ......... 4-20
Program 45-8~9 – Toll Restriction Override Code............................................................................ 4-22
Program *45-1 (1~4) – Toll Restriction for Office Codes................................................................. 4-23
Program *45-2 (1~6) – LCR/Toll Restriction Bypass ....................................................................... 4-24
Program *45-3 (1~9) – LCR/Toll Restriction Bypass For Special Numbers that Begin with */# .... 4-26
Program *45-4 – Special Code Dialing Sequence with LCR ............................................................ 4-28
Program 46-2~4 – Toll Restriction Allowed/Denied Area Codes by Class ...................................... 4-30
Program 46-6~8 – Toll Restriction Allowed/Denied Local Office Codes Assigned by Class .......... 4-31
Programs 46-10~80 – Toll Restriction Class Parameters .................................................................. 4-33
Programs 46-11~46-81 – Toll Restriction Class (1~8) Parameters ................................................... 4-35
Program 47 – Toll Restriction Exception Office Codes Assigned by Area Codes (Tables 1~16) .... 4-36
Program 48 – Station Toll Restriction Classification ........................................................................ 4-38
Chapter 5 – Least Cost Routing
LCR Features ....................................................................................................................................... 5-1
LCR Conditions ................................................................................................................................... 5-2
LCR CO Line Programming Reference Table ..................................................................................... 5-3
Program 50-1 – LCR Parameters ......................................................................................................... 5-4 
						

							Contents
Chapter 6 – Automatic Call Distribution
ivStrata DK Programming 5/99
Program 50-2 – LCR Home Area Code ...............................................................................................5-5
Programs 50-3 (1~5) – LCR Special Codes.........................................................................................5-6
Program 50-4 – LCR Long Distance Information (LDI) Plan Number ............................................... 5-7
Program 50-5 – LCR Local Call Plan Number .................................................................................... 5-8
Program 50-6 – LCR Dial 0 (Zero) Time-out ......................................................................................5-9
Program 51 – LCR Area Codes ......................................................................................................... 5-10
Program 52 – LCR Office Code Exceptions for Specified Area Code .............................................. 5-12
Program 53 – LCR Schedule Assignments for LCR Plans ................................................................ 5-14
Program 54 – LCR Route Definition Tables...................................................................................... 5-17
Program 55 – LCR Modified Digits Table ........................................................................................ 5-19
Program 55-0 – Delete Number of Digits From the Front of Dialed Number................................... 5-20
Program 55-1 and 2 – Add Digits Before and/or After the Dialed Number ...................................... 5-21
Program 56 – LCR Station Group Assignments ................................................................................ 5-23
Chapter 6 – Automatic Call Distribution
Program 03 – RSIU, RSSU, PIOU, PIOUS ACD/MIS Slot Assignments .......................................... 6-2
Program 09 – Auto Attendant Prompt/ACD Group Assignments ....................................................... 6-3
Program *09 – ACD Group DID Line Digit Assignments .................................................................. 6-5
Program 10-4 – ACD/ISDN Parameters ..............................................................................................6-6
Program 11 – ACD Timing Assignments ............................................................................................6-8
Program 14-0 – Loop/Ground Start Line Direct to ACD Group Assignments.................................. 6-12
Program 14-1 – ACD Agent Identification Code Assignments ......................................................... 6-13
Program *14-1 – Auto Answer with Zip Tone Assigned to Agent ID .............................................. 6-14
Program 18 – Agent Names for SMIS/MIS Assignments ................................................................. 6-15
Program 14-2 – ACD Supervisor Passwords ..................................................................................... 6-17
Program *14-2 – DID, Tie, DNIS, ANI Line After Shift/Overflow Substitution Destinations ........ 6-18
Program 14-3 – Announcement/Music Port and Queue Pattern ........................................................ 6-20
Program 14-4 – Queue Time Out Overflow Destination ................................................................... 6-23
Program 14-5 – Overflow Point and Ring No Answer Routing Destination..................................... 6-25
Program 14-6 – After Shift Service Destination ................................................................................ 6-29
Program 14-71 – Queue Size for Alarm, Immediate Assignments.................................................... 6-31
Program 14-72 – Queue Size for Alarm 1 .........................................................................................6-32
Program 14-73 – Queue Size for Alarm 2 .........................................................................................6-33
Program 14-8 – Alarm Pattern Assignments ..................................................................................... 6-34
Program 14-9 – Work Unit Assignments ...........................................................................................6-35
Program 15 – Ground/Loop/Tie/DID Line Options........................................................................... 6-36
Program 17 – DID/Tie Line Options ................................................................................................. 6-36
Program 35 – Station Class of Service............................................................................................... 6-36
Program 71 – DID/Tie/DNIS/ANI Lines ........................................................................................... 6-36
Program 39 – Flexible Button Assignments for ACD Telephones .................................................... 6-37
Chapter7–ISDN
System Programs Overview ................................................................................................................. 7-1
ISDN Related Programs ....................................................................................................................... 7-3
Trunk Programs Overview ................................................................................................................... 7-5
Program 16 – Assign CO Line Groups ................................................................................................ 7-6
Program *16 – ISDN Trunk Group Type Assignment ........................................................................ 7-7
Program *42 – Clock Source ............................................................................................................... 7-8
Program *42-1 – Primary Timing Reference Assignments (Release 3.1 and earlier) ......................... 7-9 
						

							Contents
Chapter8–E911
Strata DK Programming 5/99v
Program *43-1~3 – D-Channel Control and NFAS Assignments ..................................................... 7-10
Program *43-2 – Non-Facility Associated Signaling (NFAS) Assignment ...................................... 7-11
Program *43-3 – Network PRI Interface Assignment ....................................................................... 7-12
Program *44 – BRI Service Profile Identifier (SPID) Parameters .................................................... 7-13
Program *60 – BRI Line/Station Operation Assignment .................................................................. 7-14
Program *61 – Analog Trunk Services for ISDN .............................................................................. 7-15
Program *62 – Non-ISDN Station Bearer Service ............................................................................ 7-16
Program *63 – ISDN Dialing Parameters ..........................................................................................7-17
Program *64-1 – Direct Inward Dialing Parameters.......................................................................... 7-18
Program *64-2 – Number of DID/DNIS Digits for Trunk Groups.................................................... 7-19
Program *65 – ISDN Channel Group Assignment ............................................................................ 7-20
Program *66-1 – Channel Group Number Parameters ...................................................................... 7-21
Programs *66-2 and *66-4 – Call-by-Call Trunk Group Codes and Network ID ............................. 7-22
Program *66-3 – Channel Group/Trunk Parameters ......................................................................... 7-24
Program *66-5 – Line Directory Number (LDN) Registration ......................................................... 7-25
Program *66-6 – LDN/Trunk Group to Channel Group Assignments .............................................. 7-26
Program *66-7 – LDN/Trunk Group Assignments............................................................................ 7-27
Program *67-1 – Trunk Group Call Direction ................................................................................... 7-28
Program *67-2 – Call Types for ISDN Trunk Group Supported ....................................................... 7-29
Program *67-3 – ISDN Trunk Group Minimum Channel Reservation ............................................. 7-30
Program *67-4 – ISDN Trunk Groups Maximum Channel Reservation........................................... 7-31
Program *67-5 – Multiple Time Zone Settings ................................................................................. 7-32
Program *68-1 – Calling Number ID Presentation Parameters ......................................................... 7-33
Program *68-2 – Outbound CNIS Parameters ................................................................................... 7-34
Program *69-1 – CNIS Presentation Parameters ............................................................................... 7-35
Program *69-2 – Special Number Assignment.................................................................................. 7-36
Chapter 8 – E911
Operation Overview ............................................................................................................................. 8-1
SMDR .................................................................................................................................................. 8-2
Programming Overview ....................................................................................................................... 8-3
Program *11-0 – E911/CAMA Trunk Assignments............................................................................ 8-4
Program *11-1 – CAMA Trunk Group Line Assignments.................................................................. 8-6
Program *11-2 – CAMA Trunk Group Hunting Assignments ............................................................ 8-7
Program *11-5 – CAMA Digits Sent on 911 Calls.............................................................................. 8-8
Program *11-6 – E911 Interdigital Timer............................................................................................ 8-9
Program *11-8 – 911 Special [DN] Notification Assignments ......................................................... 8-10
Program *12 – CESID Station Information ....................................................................................... 8-11
Program *13 – Station To CAMA Trunk Group Assignment ........................................................... 8-13
Glossary.......................................................................................................................................... GL-1
Index.....................................................................................................................................................IN-1 
						

							Contents
Chapter 8 – E911
viStrata DK Programming 5/99 
						

							Strata DK Programming 5/99vii
Introduction
This manual provides for programming the Strata DK14, DK40i, and DK424 digital business 
telephone systems. It is intended for qualified service technicians and system programmers. At the 
time of this printing, this book contains Release 4.1 information for the DK424. It also contains 
some pre-release information for software beyond Release 4.1.
Important!Information beyond Release 4.1 is preliminary and given prior to product release. 
Be careful when using this information as the software will change and updates/
additions will be required upon final release.
This manual uses simplified, generic system record sheets that have legends that show you specific 
port configurations for Strata DK14, DK40i and DK424 systems.
After using the legends, copy the generic record sheets as required to accommodate your system 
ports and settings. 
The Installation and Maintenance (I&M) Manual, a companion book, covers the installation and 
maintenance information and instructions for the Strata DK systems discussed in this book.
Organization
This manual is organized as follows for your convenience:
©Chapter 1 – Overview includes general programming information and basic instructions on 
how to program the system with a 20-button LCD digital or electronic telephone.
©Chapter 2 – Initialization & Test includes information for initializing and test programs.
©Chapter 3 – System & Station includes programming information for the entire system and 
individual stations.
©Chapter 4 – Toll Restriction includes programming information for Toll Restriction.
©Chapter 5 – Least Cost Routing includes programming information for Least Cost Routing.
©Chapter 6 – Automatic Call Distribution includes ACD programming for DK424 (ACD 
does not apply to the RCTUA processor).
©Chapter 7 – ISDN includes programming instructions and record sheets for Integrated 
Systems Digital Networking features for the DK424 and DK40i.
©Chapter 8 – E911 includes programming information for connecting the DK424 to Enhanced 
911 CAMA trunks.
©
©© ©Glossary/Index 
						

							Introduction
Conventions
viiiStrata DK Programming 5/99
The programs in each chapter are given in numerical order (except Initialization and Test which is 
given in order of importance). The “*” programs are located behind the program of the same name 
(e.g., Program *09 follows Program 09).
Conventions
ConventionsDescription
Note
Elaborates specific items or references other information. Within some 
tables, general notes apply to the entire table and numbered notes apply to 
specific items.
Important!Calls attention to important instructions or information.
CAUTION!Advises you that hardware, software applications, or data could be 
damaged if the instructions are not followed closely.
WARNING!
Alerts you when the given task could cause personal injury or death.
[DN]Represents any Directory Number button, also known as an extension or 
intercom number.
[PDN]Represents any Primary Directory Number button (the extension number 
for the telephone).
[SDN]Represents any Secondary appearance of a PDN. A PDN which appears on 
another telephone is considered an SDN.
[PhDN] Represents any Phantom Directory Number button (an additional DN).
$ULDO#%ROGRepresents telephone buttons.
CourierShows a computer keyboard entry or screen display.
“Type” Indicates entry of a string of text.
“Press”Indicates entry of a single key. For example: Type prog then press 
Enter.
Plus (+)Shows a multiple PC keyboard or phone button entry. Entries without 
spaces between them show a simultaneous entry. Example: Esc + 
Enter. Entries with spaces between them show a sequential entry. 
Example: 
#
 + 5.
Tilde (~) Means “through.” Example: 350 ~ 640 Hz frequency range.
äDenotes the step in a one-step procedure.
äDenotes a procedure.
Used in a programming sequence to denote a variable LED button. A 
number on the black button represents a specific LED button.
Indicates continuation of a series of numbers entered.
See Figure 10Grey words within the printed text denote cross-references. In the 
electronic version of this document (Library CD-ROM or FYI Internet 
download), cross-references appear in blue hypertext.
36