Toshiba Strata Dk14, Dk40i, Dk424 Programming Manual
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Glossary DKAdmin ~ DVSU Strata DK Programming 5/99GL-3 Glossary DKAdmin Toshibas customer database programming and upload/download software package for Strata DK systems. DKBackup Toshiba’s customer database upload/download software package for Strata DK systems. DKT Digital Telephone. DKT2000 seriesToshiba proprietary digital telephones consisting of four models: two 10-button models with handsfree answerback and/or LCD display and two 20 button telephones with speakerphone or a speakerphone with LCD display. DKSU14AStrata DK14 Key Service Unit (KSU) with power supply. Equipped with two loop start CO line circuits and four digital telephone circuits built-in. Includes external page interface, MOH/BGM interface, power failure transfer and miscellaneous relay control. DKSUB280 or DKSUB424 Base Cabinet—Unit that houses the Common Control Unit (RCTU), as well as six universal slots for station, line, and option PCBs. The Base Cabinet also contains a power supply that provides power for all of the stations and peripherals connected to the base cabinet PCBs. DKSUE280 or DKSUE424 Expansion Cabinet—Optional unit that has six universal slots for station, line, and option PCBs. The expansion cabinet has a power supply that furnishes power for all of the stations and peripherals connected to the expansion cabinet PCBs. As many as five expansion cabinets can be added to the system. DKSUBI40Strata DK40i Base Key Service Unit (KSU) with power supply and battery charger. Equipped with eight digital telephone circuits built-in, and no CO line circuits. Includes external page interface, MOH/BGM interface, power failure transfer and miscellaneous relay control. [DN] Directory Number. DNIS Dialed Number Identification Service—Telephone number of called party is sent to the Strata DK over incoming DID or tie lines. This feature is provided by some long distance telephone companies. DPFT Power Failure/Emergency Transfer Unit—An optional backup unit that provides emergency service during power failures by automatically connecting up to eight standard telephones to designated CO lines. DSS Direct Station Selection—Feature which allows a telephone user (as well as a DSS console and ADM user) to call another station with the touch of a flexible feature button. DTMF Dual-tone Multi-frequency—Push-button tone dialing. DVSU A subassembly that equips a digital telephone with the capability to receive Speaker Off-hook Call Announce (OCA) calls. DVSU is not required to receive Handset OCA (HS-OCA). Term Definition
Glossary E911 ~ ISDN GL-4Strata DK Programming 5/99 E911Enhanced 911 operation that provides more complete locator information to the responding agency. EKT Electronic Telephone. ESFExtended Super Frame. EOCU Off-hook Call Announce Subassembly—An optional upgrade to the Electronic Telephone Interface Unit (PEKU) or Electronic Telephone/Standard Telephone Interface Unit (PESU) that enables properly configured telephones (see HVSU2) to receive Off-hook Call Announce (OCA) calls. FCC Federal Communications Commission—The federal agency which regulates the telecommunication industry. All Toshiba hardware is FCC listed or approved. HDCB Electronic Door Phone/Lock Control Unit—A peripheral hardware unit compatible with designated electronic telephone circuits that supports optional door phones (MDFBs) and provides door lock control. HDSS Electronic Direct Station Selection Console—A device that helps facilitate the processing of a heavy load of incoming calls. The HDSS console connects only to designated electronic telephone circuits, and is associated with electronic telephones. HESB External Speaker Box—A speaker/amplifier that can be configured with the system to provide a variety of functions, such as a paging speaker and/or Background Music (BGM) speaker. HESC-65A A cable used to connect an HHEU-equipped digital telephone or an HHEU- equipped electronic telephone to the external speaker box (HESB) for the Loud Ringing Bell feature. HHEU Headset/Loud Ringing Bell Interface—Subassembly that fits inside a digital telephone or a 6500-series electronic telephone to allow a headset or an external speaker box (HESB) to be connected to the telephone. HPFBOptional Reserve Power Battery Charger (DK14)—One or two can be connected to the power supply to maintain normal operation during a power failure. HVSU2 Subassembly that fits into a 6500-series electronic telephone enabling it to receive Off-hook Call Announce (OCA) calls. The telephone must be connected to an Electronic Telephone Interface Unit (PEKU) or a Standard Telephone/Electronic Telephone Interface Unit (PESU) equipped with an Off-hook Call Announce Subassembly (EOCU) to receive OCA, and must have three-pair wiring. IMDU Remote Maintenance Modem Subassembly—A subassembly installed on an Option Interface Unit (PIOU or PIOUS) that allows the system to be connected with a remote administration/maintenance terminal or DK Admin/DK Backup personal computer. ISDNIntegrated Services Digital Network. Term Definition
Glossary K4RCU3 ~ OCA Strata DK Programming 5/99GL-5 Glossary K4RCU3Dual-Tone Multi-Frequency (DTMF) Receiver/ABR Tone Detector Unit—An optional PCB installed on the TMAU motherboard. The K4RCU3A must be installed to recognize Dual-Tone Multi-Frequency (DTMF) tones generated by a standard telephone (or any other device connected to a standard telephone circuit) and it is required for Direct Inward System Access (DISA) and DID. The K4RCU3A circuits are also used to detect busy tone for the Automatic Busy Redial (ABR) feature and must be installed to allow ABR to operate. KCDUCO Line/Digital Telephone Interface Unit (DK40i)—The KCDU has two loop start CO line circuits and four digital telephone circuits. The KCDU digital telephone circuits can support all but one of the devices supported by either the PDKU or Base Unit integrated digital telephone circuits: digital telephones, PDIU-DIs/PDIU- D12s, PDIU-DSs, ADMs, DDCBs and RPCIs. KKYSModular add-on key or integrated circuit that installs onto the K4RCU3 to add the auto attendant feature to the DK40i. KSTU2The optional PCB provides four standard telephone circuits and it can only be installed in the base unit. The KSTU2 supports the two-wire devices such as standard telephones, Auto Attendant devices, voice mail machines, and facsimile machines. The KSTU2 can also support an alternate Background Music (BGM) source on circuit four. LATALocal Access and Transport Area. LCD Liquid Crystal Display—The optional display on digital and electronic telephones that displays calling information. LCR Least Cost Routing. LDI Long Distance Information. LED Light Emitting Diode—Status indicators located on printed circuit boards (PCBs), digital telephones, and electronic telephones. LSI Large Scale Integration—Related to circuit design technology. Strata DK system printed circuit boards (PCBs) use LSI circuit design. MDF Main Distribution Frame—The wiring frame usually located in a phone closet. MDFB Door Phone Box—A peripheral two-way speaker box option. MOH Music-on-Hold—Customer-supplied music or announcements can be sent to parties on-hold on CO lines or the intercom. NDTUToshiba 30-foot cable that connects the RDTU to the KSU. NT-1Used in ISDN. Network Termination device that powers a U-interface ISDN line and enables multiple S/T ISDN devices to connect to it. The NT-1 must be UL-listed (U.S.) or CSA-certified (Canada). OCA Off-hook Call Announce. There are two types: Handset OCA and Speaker OCA. Term Definition
Glossary OPS ~ PEPU GL-6Strata DK Programming 5/99 OPS Off-premises Station. PBTC A Toshiba-supplied cable used to connect customer-supplied batteries to a cabinet power supply in a one- or two-cabinet system for emergency reserve power for the entire system. PBX Private Branch Exchange—Industry-standard term which refers to a telephone switch, usually on-premises, which serves an individual company, and is connected to a public telephone exchange through the Central Office (CO). PCB Printed Circuit Board. PCMPulse Code Modulation—A widely-used form of digital telephone switching. PCOU CO Line Interface Unit—An optional PCB (an older version of RCOU) that provides the system with four loop start CO lines. Supports Caller ID when used with RCIU/RCIS circuits. PDIU-DI2 Integrated Data Interface Unit—Replaces the normal digital telephone base so that the telephone can be used for the transmission and reception of data between a terminal/personal computer connected to the telephone and devices connected to other PDIU-DIs or to modems, printers, and computers which are in turn connected to PDIU-DSs. The PDIU-DI is also used to provide personal computer auto dialing of voice calls without a modem; and, access to outside dial-up data services and/or bulletin boards via modem pooling. NoteReplaced by RPCI-DI. PDIU-DS Stand-alone Data Interface Unit—Used for modem pooling, printer sharing, and accessing host/mainframe computer. PDKU2 Digital Telephone Interface Unit—An optional PCB that provides the system with eight digital telephone circuits. In addition to digital telephones, the PDKU can support data interface units (stand-alone and integrated), a digital DSS console (DDSS), RPCI, ADM, and a digital door phone/lock control unit (DDCB). [PDN] Primary Directory Number. PEKU Electronic Telephone Interface Unit—An optional PCB that provides the system with eight electronic telephone circuits, which can support electronic telephones, a Background Music source, a door phone/lock control unit (HDCB), an electronic DSS console (HDSS), and amplifiers for two CO-line conference calls. The PEKU is also used with older Strata systems. PEMU E & M Tie Line Unit—An optional PCB (an older version of REMU) that provides the system with support for four E & M Type I tie lines. The PEMU is also used with older Strata systems. PEPU External Page Interface Unit—An optional PCB that provides support and/or circuit interface mainly for optional hardware peripherals and upgrades associated with external paging functions. Term Definition
Glossary PESU ~ QCDU2 Strata DK Programming 5/99GL-7 Glossary PESU Standard/Electronic Telephone Interface Unit—An optional PCB that provides the system with a combination of two standard and four electronic telephone circuits. The standard telephone circuits can support standard telephones and optional hardware peripherals, such as voice mail devices and fax machines. Except for the electronic DSS console, the PESU electronic telephone circuits can support the same stations and peripherals that the PEKU does. The PESU is also used with older Strata systems. [PhDN] Phantom Directory Number. PIOU Option Interface Unit—An optional PCB that provides support and/or circuit interface for optional hardware peripherals and upgrades. PIOUS The same as the PIOU, with some exceptions; most notably, the PIOUS has one external paging interface zone, while the PIOU has four. PORT A term used to identify a station circuit or CO line circuit location. PBTC1A-3M Battery cable that connects reserve power batteries to cabinet RPSU280 power supplies (102 cabinet installations). PPTC A Toshiba-supplied adapter—An adapter that is used to connect: an SMDR device, ASCII maintenance terminal, or remote maintenance external modem. PPTCA Toshiba-supplied adapter—An adapter that is used to connect: the modular SMDR, SMDI, MIS for ACD, Open Architecture (OA), maintenance ports of the PIOU, PIOUS, RSSU, RSIU, or RSIS to the DB-9 (PPTC-9) connector of a call accounting machine, DK Admin, DK Backup personal computer (PC), SMIS personal computer or Open Architecture personal computer. PPTC-9Designed to connect directly to the DB9 connector of PC COM ports, while PPTC connects directly to an ASCII terminal female DB25, not a PC COM port male DB25. PPTC-25FUsed to connect a Call Center Viewer PC or SMIS PC to the RS-232 Strata DK424 MIS port on the PIOU, PIOUS, RSIU, or RSSU. PRIPrimary Rate Interface. PSTU2 Standard Telephone Interface Unit—An optional PCB (an older version of RSTU2) with a built-in ring generator that provides interface for eight standard telephones or optional hardware peripherals (voice mail devices, Background Music source, fax machines, etc.). The PSTU2 has a square wave ring generator that can be set for 190V peak-to-peak or 130V peak-to-peak. The PSTU2 is also used with older Strata systems. PSTNPublic Switched Telephone Network. QCDU2CO Line Digital Telephone Interface Unit (DK14)—Provides one CO line (loop start) circuit and two digital telephone circuits on each PCB. The QCDU2 interfaces with digital telephones, PDIU-DIs/PDIU-DI2s/RPCI-DI, ADMs connected to the telephones and PDIU-DSs, but does not support a DDSS or DDCB console. Term Definition
Glossary QKYS ~ RCMS GL-8Strata DK Programming 5/99 QKYSAuto Attendant Feature Key (DK14)—Provides built-in Auto Attendant software without Program 03 assignments and installs directly onto the QRCU3 PCB. QSTU2Standard Telephone Interface Unit (DK14)—Provides two standard telephone circuits (ports) and interfaces with standard telephones, Auto Attendant devices, separate BGM source connections, voice mail machines, and facsimile machines. QRCU2DTMF Receiver/ABR Tone Detector Unit (DK14)—Provides three circuits to receive DTMF tones (required for DISA and devices connected to QSTU2s), and three circuits to detect busy tone (required for the ABR feature). RAM Random Access Memory—Refers to the type of system memory that holds individual system configuration and feature programming. RAM is read/write memory, and can be easily revised in programming. RATU Attendant Console Interface Unit—Optional PCB that can support up to four attendant consoles and/or PC attendant consoles. RBDB Battery Distribution Box—Interface used to connect reserve power batteries to systems with three or more cabinets (also provides six RBTC1A-1.5M cables to connect RBDB to cabinet RPSU280 power supplies). RBSUISDN Basic Rate Interface (BRI) Unit—Provides two circuits, each of which provide two simultaneous voice and/or data connections with a single interface. BRI uses the 2B+D transmission format which is defined as two 64-kbps bearer channels and one 16-kbps data (control channel). Available for DK424 with Release 4.1. RBSSISDN Basic Rate Interface (BRI) Subassembly—Attaches to the RBSU to provide two additional BRI “U” circuits that can be used to connect to Network BRI lines and/or station-side connections only. Available for DK424 with Release 4.1. RBTC1A-2M Battery cable that connects reserve power batteries to RBDB battery distribution box (3 or more cabinet installations). RBUUISDN Basic Rate Interface (BRI) Unit—Provides two BRI “U” circuits. Each circuit provides two simultaneous voice and/or data connections with a single interface. BRI uses the 2B+D transmission format which is defined as two 64-kbps bearer channels and one 16-kbps data (control) channel. Available for DK424 with Release 4.2. RBUSISDN Basic Rate Interface (BRI) Subassembly—Attaches to the RBUU to provide two additional BRI “U” circuits that can be used to connect to Network BRI lines and/or station-side connections only. An RBUU with the RBUS subassembly provides four BRI “U” circuits in one card slot. Available for DK424 with Release 4.2. RCMSEnhanced 911 (E911) CAMA Trunk Direct Subassembly—Enables the DK424 (Release 4.0 and above) to connect to one or two CAMA trunks. Two RCMS PCBs enable connection to four CAMA trunks. Term Definition
Glossary RMCU ~ RGLU Strata DK Programming 5/99GL-9 Glossary RMCUEnhanced 911 (E911) CAMA Trunk Direct Interface—Enables connection from the DK424 (Release 4.0 and above) to E911 locator services without third-party equipment. The RMCU supports two subassemblies (RCMS) that provide a total of up to four ports. RCCB Conduit Connection Box—Device required for floor-mounted systems with three or more cabinets to connect AC power and reserve power battery cabling to the system. Cabling from the AC power source and from the reserve power battery source can only be installed by a licensed electrician. RCIU2/RCIS Four-circuit plug-in PCB/four-circuit piggy-back PCB, each of which receives and decodes FSK Caller ID (CLID or CND) information from the Central Office ground or loops Caller ID lines. Each RCIU/RCIS circuit works in conjunction with a DK424 RGLU/RCOU/RCOS line PCB circuit. RCOS Loop Start CO Line Interface Subassembly—Optional subassembly that attaches to the RCOU PCB to provide four additional CO analog line circuits to the PCB. Supports Caller ID when used with RCIU/RCIS circuits. RCOU CO Line Interface Unit—An optional PCB that provides the system with four loop start CO lines. An optional RCOS subassembly can be attached to the RCOU for four more loop start analog CO lines. Supports Caller ID when used with RCIU/ RCIS circuits. RCTU Common Control Unit—The system’s controller PCB that contains the systems main microprocessor and microprocessor bus, ROM, RAM, time switch logic, busy tone detectors, system tones and MOH/BGM Interface. RCTUs include: RCTUA, RCTUB, RCTUBA/BB, RCTUC/D, and RCTUE/F. Each RCTU supports different station and line capacities. The RCTU PCBs also provide interface for the optional RRCS PCB and RKYS key. RDDU Direct Inward Dialing Interface Unit—Optional PCB that provides four analog Direct Inward Dialing line circuits. Supports ANI and DNIS. RDSU Digital/Standard Telephone Interface Unit—Optional PCB that provides two standard telephone and four digital telephone circuits in its basic configuration. An RSTS can be attached to the RDSU for two additional standard telephone circuits. RDTU T1/DS-1 Interface Unit—Optional PCB that provides up to 24-digital channels that can individually be assigned for loop start CO line, ground start CO line, E & M tie line, or DID line operation. Supports ANI and DNIS. REMU E & M Tie Line Unit—An optional PCB that provides the system with support for four E & M Type I or Type II, Immediate or Wink Start tie lines. Supports ANI and DNIS. RFIF Floor Mount Installation Kit—Kit that is used to floor mount systems. RGLU Analog Ground/Loop Start CO Line Interface Unit—Provides four CO line circuits that can be individually configured for loop start or ground start CO line operation. Supports Caller ID when used with RCIU/RCIS circuits. Term Definition
Glossary RKYS ~ RSIS GL-10Strata DK Programming 5/99 RKYS Feature Key Upgrade—Subassembly that attaches to the common control unit to provide the system with optional features. There are four versions of the RKYS: the RKYS1, the RKYS2, the RKYS3 and the RKYS4, each of which provides a distinct set of features. RMDS Remote Maintenance Modem Subassembly—A subassembly installed on the RSIU Optional Interface Unit that allows the system to be connected with a remote administration/maintenance terminal or DK Admin/DK Backup personal computer. RPCI-DIComputer Data Interface Unit—Replaces the normal telephone base and provides all the functions of PDIU-D12. In addition, it can be switched to a second mode automatically and used with a Telephone Application Program Interface (TAPI) software application. RPTUISDN Primary Rate Interface (PRI) Unit—Provides 1 data (control) channel and 23 bearer channels.All B-channels appear and program as CO lines in the DK424 system and can be individually configured for local service, FX, WATS, DID, tie, etc., service operation. Supported by the RCTUBA3/BB4, RCTUC3/D4 and RCTUE3/F4. ROM Read Only Memory—Refers to the type of system memory that holds static software that comprises the mechanics of the features’ functions. ROM is only revised by Toshiba software engineers. RPSB (1 and 2) Power Strip—Interface between cabinet power supplies and the commercial AC power source. The RPSB provides outlets for three power supplies. One RSPS is required for systems with three or four cabinets, two or three RSPSs for five- or six- cabinet systems. RPSU280 Cabinet Power Supply—Furnishes power to all of the stations and peripherals connected to the cabinet PCBs. Each Base and optional expansion cabinet has a separate power supply. RRCS Dual-tone Multi-frequency Receiver—An optional upgrade to the system common control unit (RCTU) that provides Dual-tone Multi-Frequency (DTMF) receivers for system Direct Inward System Access (DISA) CO lines, E&M tie lines, DID, DNIS and ANI lines, Auto attendant announcement devices, remote change of call forward-external destination, DNIS external call routing, and stations and other peripherals that connect to standard telephone circuits. The RRCS comes in three models: the RRCS-4 (provides four DTMF receivers), the RRCS-8 (eight DTMF receivers), and the RRCS-12 (12 DTMF receivers). RSIS Optional RS-232 Serial Interface Unit—A subassembly installed on the RSIU optional interface unit that allows the system to be connected to any of the following features: voice mail SMDI, MIS for ACD, SMDR, local DK Admin/DK Backup personal computer, external maintenance modem, Open Architecture personal computer. Term Definition
Glossary RSIU ~ TAPI Strata DK Programming 5/99GL-11 Glossary RSIU Optional RS-232 Serial Interface Unit—An optional PCB that provides interface to any of the following features: voice mail SMDI, MIS for ACD, SMDR, local or remote DK Admin/DK Backup Personal computer, built-in (RMDS) or external system maintenance modem, Open Architecture personal computer. By itself, the RSIU PCB provides one interface port. With up to three RSIU/RMDS subassemblies, it can provide up to four interface ports. RSTU Standard Telephone Interface Unit—An optional PCB (an older version of RSTU2) with a built-in ring generator that provides interface for eight-standard telephones or optional hardware peripherals (voice mail devices, Background music source, fax machines, etc.). The RSTU has a built-in 80V RMS sine wave ring generator. The RSTU also has connectors for the R48S, which extends station loop length and is described in this section. RSTU2 Standard Telephone Interface Unit—An optional PCB functionally identical to the RSTU. RSTU2 also contains a 90-volt DC message waiting/generator/switching circuit to operate standard telephone message waiting lamps. RWBF1Wall bracket Fixture—Bracket that is part of an installation kit (RFIF) that is used to floor mount systems. RWIU/WWISStrata AirLink Wireless System Interface Unit—A proprietary PCB that enables wireless telephone functionality to Strata DK systems. RFMF Floor Mount Fixture—Fixture that is part of an installation kit (RFIF) that is used to floor mount systems. R48S Optional 48V Power Supply—Subassembly that can be connected to the RSTU or RDSU to extend the loop length of standard telephone circuits (including the resistance of the phone) from 600 ohms to 1200 ohms. [SDN] Secondary Directory Number. SFSuper Frame. SLTSingle-line Telephone. SMDI Simplified Message Desk Interface: RS-232 link from PIOU, PIOUS, RSSU, RSIS, or RSIU modular jack connected to a voice mail machine to provide Strata DK voice mail integration. SMIS Software MIS for ACD. SSTUFactory-installed sub-unit board that is “piggy-backed” onto the PSTU or PSTU2. S/T InterfaceReference interface points (“S” or “T”) of an ISDN network. S/T interfaces are RJ-45, 8-wire connection interfaces for ISDN equipment. An NT-1 is needed to network U-type BRI lines to S/T type interfaces. TA P ITelephone Application Programming Interface. Term Definition
Glossary TA ~ WSIU GL-12Strata DK Programming 5/99 TATerminal Adapter or ISDN modem that converts PC and other types of protocol into a signal that works with ISDN. Generally, TAs support RJ-11 voice ports and RS- 232C or V.35 or V.449 data interfaces. T1/DS-1 See RDTU. TCIU1Caller ID—An optional PCB that provides the Caller ID option in the Strata DK424. TCIU2Caller ID—An optional PCB that provides the Caller ID option in the Strata DK40i. TCOUFour-Circuit Loop Start CO Line Board— An optional PCB providing four loop start CO line circuits in the Strata DK40i. TDDUFour-Circuit DID Line Digital Telephone Interface Unit— An optional PCB providing four DID line circuits in the Strata DK40i. TETerminal Equipment. This refers to devices using ISDN service (telephones, faxes, computers, etc.). TE1 supports ISDN formats with S/T or U-type intefaces. TSPITelephony Service Provider Interface. TSIURS-232 Ports—An optional PCB that provides up to two RS-232 interface ports (modular jacks) enabling the DK40i to connect to various hardware devices. TTYFlexible RS-232 port which can be used for maintenance SMDI and MIS (ACD). U InterfaceA single twisted pair of copper wire on an RJ-11 jack. The wiring is identical to POTS, with different signaling. Only one U-interface device can be attached per line. Universal slotSlots in a telephone KSU/cabinet that are used for a variety of optional PCBs. WSIUSerial Interface Board (DK14)—Provides two serial ports for either a Station Message Detail Recording (SMDR) device or a maintenance terminal or modem, or Caller ID interface. Term Definition