Toshiba Strata Dk14, Dk40i, Dk424 Programming Manual
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ISDN Program *68-1 – Calling Number ID Presentation Parameters Strata DK Programming 5/997-33 ISDN Program *68-1 – Calling Number ID Presentation Parameters Processor Type:DK40i, All RCTUs (Release 4.0 or higher) Program Type:Trunk, PRI and BRI Initialized Default:all LEDs OFF Program *68-1 Overview This program assigns the Number Privacy feature, which allows the caller to prevent the public network from delivering the Calling Number to the called party on a per-call basis. The Public Switched Telephone Network (PSTN) may still provide a network-based Caller ID, even when the outgoing Caller ID is OFF Only a subscription parameter can change that. LED 01: Outgoing Caller ID Service subscribers can request from the public network that the number be presented or not as a default. LED 02: Outgoing Caller ID Status Change If a public telco service allows changes to be made, then a user can enter change a code to the setting for that call after selecting a trunk group. LED 03: Incoming Caller ID Source When LED 03 is ON, the calling number with the call setup message is provided by the network; OFF indicates that this information is sent from the caller. The Strata DK handles the number the same way that ANI information from T1 trunks is handled. For instance, the number can display on the called telephone’s LCD, or it can be used by TAPI interfaces, or it can be recorded in SMDR data records. The PSTN may send one or two Caller ID messages for incoming calls. One message is the Caller ID supplied by the network, which is generally the billing number, while the second is the user generated number. The Strata DK will use the user-supplied number, if required. NoteIndividual callers can choose to block this information, regardless of this setting. 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG LEDCaller ID SettingTrunk Groups 12345678910111213141516 1Outgoing Caller ID (ON = Allowed / OFF = Not Allowed) 2Outgoing Caller ID Status Change: ON = Allowed / OFF = Not Allowed 3Incoming Caller ID Source: ON = Network Provided OFF = Caller Provided DATA = Press LED Buttons 01~03 for the desired Calling Number ID parameters. See table below. Enter the Trunk Group (01~16) SEL = 1
ISDN Program *68-2 – Outbound CNIS Parameters 7-34Strata DK Programming 5/99 Program *68-2 – Outbound CNIS Parameters Processor Type:DK40i, All RCTUs (Release 4.0 or higher) Program Type:Trunk, PRI and BRI Initialized Default:Blank Program *68-2 Overview This program defines the default Calling Party Number (CPN) for the ISDN trunk group used for placing a call. The PSTN uses this Calling Party Number for the user provider Caller ID and optionally may use it for billing the call. The number sent is based on the call originator. The originator can be a tandem call, a station (with or without DID), or a station with a designated number: ©For a tandem call, the CPN digits received are the digits that will be sent. ©For a direct station call, the default number assigned to the selected service and which is programmed into the Strata DK as the CPN will be the number sent. ©For a fixed number, the system sends the number assigned in the system (in this program) or it can use the DID programming to determine the number to be sent. Program *69 (DATA=Type 1 or 2) defines whether fixed numbers from this program are sent or if DID digits from Program *09 are sent. 6SNU +ROG 6SNU 6SNU+ROG 6SNU+ROG Trunk GroupsCalling Party Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 CPN = Enter the Calling Party Number (CPN) 10 or 11 digits. Enter the Trunk Group (01~16) SEL = 2
ISDN Program *69-1 – CNIS Presentation Parameters Strata DK Programming 5/997-35 Program *69-1 – CNIS Presentation Parameters Processor Type:DK40i, All RCTUs (Release 4.0 or higher) Program Type:Trunk, PRI and BRI Initialized Default:none Program *69-1 Overview This program defaults all ports to the 00 index, which means that outgoing calls will present the Directory Number entered in Program *68-2 as the Calling Number for outbound calls. Each station on the Strata DK can send a unique number based on the station making the call assigning an index other than 00, and entering the number as Type 2 to be used in Program *69-2 or send a Type 1 DID number by entering a prefix code to create a complete number. NoteIf the PSTN is to use this number for billing the call, the number sent must match those provided by the PSTN. 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG Station PortsChannel GroupIndex Enter Station Port(s) To add a range, enter XXX*XXX (low port * high port) SEL = 1 CG = Channel Group (1~8)INDX = Index Number (00~32) Index 00 uses default value assigned in*68-2. All others use values assigned in *69-2
ISDN Program *69-2 – Special Number Assignment 7-36Strata DK Programming 5/99 Program *69-2 – Special Number Assignment Processor Type:DK40i, All RCTUs (Release 4.0 or higher) Program Type:Trunk, PRI and BRI Initialized Default:none Program *69-2 Overview This program defines the parameters for the Calling Party Number (CPN) to be presented for a call depending upon whether the ISDN trunk group uses DID, private numbers or a default number from Program *68-2. Calling Number Presentation for outbound calls is used by the public network to send the telephone number to the called location. For each phone in the system, assign an index value to define the Calling Number to be sent to the public network. Each index value can be defined to provide a specific 10 digit telephone number (DATA=Type 2) or a DID prefix value with the final digits to be programmed in *09 (DATA=Type 1) to complete the 10 digit telephone number. The number of indexes is 32 maximum and an index value of zero (0) will cause the ISDN systems to send the default number. Program *69 provides a method to present the call back number that can be used to reach that station. This number can either be a DID number or a designated number that is programmed to ring that particular station. Through subscription options from the public service provider, this Calling Party Number can be used for billing calls. This capability may be required for office suites and certain contracted obligations needing independent accounting for the telephone service. This subscription can require number screening. When screened, calls not presenting a valid billing number will be rejected by the service local provider. If optional, calls will always be placed and a number sent that does not match will be billed to the main number for that site. 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG IndexTy p eCalling Party NumberIndexTy p eCalling Party NumberIndexTy p eCalling Party Number SEL = 2 DATA = Type (1, 2) 1 = Prefix plus *09 DID digits 2 = Fixed Number Enter Calling Party Numbers (11 digits) Enter Index Number (1~32) or enter 00 for the ISDN service default number
Strata DK Programming 5/998-1 E911 E9118 This chapter contains programming record sheets, along with specific instructions for programming E911 CAMA trunks. Enhanced 911 CAMA trunks apply only to the DK424, Release 4.0. The RMCU/RCMS PCBs provide up to four CAMA trunk circuits. The RMCU/RCMS eliminates the need for adjunct terminal adapter equipment for connecting to E911 CAMA trunks. For more information on hardware, refer to the Strata DK Installation and Maintenance Manual. Operation Overview The DK424 E911 feature provides flexible dialing of 911 emergency calls. This allows users who are not familiar with DK424 dialing sequences to make an emergency call regardless of how they dial 911 from Toshiba telephones. In all of the sequences below, the DK will seize an idle CAMA trunk and send 911 plus the dialing station’s Caller Emergency Service Identification (CESID) over the CAMA trunk via MF tones. NoteOnce a 911 call is started, most other buttons/keys on a telephone are disabled to prevent accidentally dropping the 911 call attempt. This includes the +ROG button, so that the 911 call cannot be put on hold. ©Press DN button and dial 911. When the user dials 911, the PDN releases from the internal connection and seizes the CAMA trunk. ©Off Hook and dial 911 (station has off hook selection of PDN in Program 32). When the user dials 911, the PDN releases from the internal connection and seizes the CAMA trunk. ©Off Hook and dial 911 (station has off hook selection of a CO line or line group in Program 32 and has a CO /LQH or 3RROHG/LQH buttons). When the user goes off-hook, the station will seize the normal CO line on the appropriate CO /LQH/3RROHG/LQH button. When the user dials 911, the normal CO line is dropped and an idle PDN or CAMA CO button connects to the CAMA trunk. If an idle PDN or CAMA CO button is not available, the 911 call will be sent out the originally selected line without the station’s CESID information. ©Press DN button and dial 9+911 (no LCR, 9 is line group access code, station does not have CO /LQH, 3RROHG/LQH or &$0$ CO buttons). When the user dials 9, the station will seize a “dial 9” CO line on its PDN button. When the user dials 911, the 911 call will be sent one of two ways: ©If the station does not have another idle PDN or &$0$ CO button, the 911 call will be sent out the normal CO line in the dial 9 line group without the station’s CESID. ©If the telephone has another PDN or &$0$ CO button, and it is idle, the first PDN will drop and the second PDN or CAMA CO button will be connected to the CAMA trunk. 911 plus the station’s CESID will be sent out the CAMA trunk.
E911 SMDR 8-2Strata DK Programming 5/99 ©Press DN button and dial 9+911 (with LCR). When the user dials 9, the station will seize LCR on its PDN, when the user dials 911, the PDN will drop LCR and the same PDN will connect to the CAMA trunk. 911 plus the station’s CESID will be sent out the CAMA trunk. ©Press INT button and dial 911 (attendant console). When the user dials 911, the INT button releases from the internal connection and seizes the CAMA trunk. 911 plus the Attendant Console CESID is sent out the CAMA trunk. ©Press CO /LQH, 3RROHG/LQH or &$0$ CO button and dial 911 (attendant console). When the user dials 911 from an outgoing line button, the outgoing line button drops and the CAMA trunk is seized on the INT button. 911 plus the Attendant Console CESID is sent out the CAMA trunk. SMDR Two packets are sent out the SMDR port on each E911 call. The first packet will be sent immediately at the start of the call and the second will be sent at the end of the call when the CAMA trunk releases. See Figures 8-1 and 8-2 for E911 SMDR packet samples. Notes lThis record is similar to a normal OG record except that: lThe first character “S” indicates “Start of Call.” lTime of Day shows start time. lThere is no call duration. lStation ID is substituted for the first ten characters of the outgoing dialed number field. lThe account code field is used for Name/Location data from the Table XXX. Figure 8-1 SMDR Start of Call 11111111112222222222333333333344444444445555555555666666666677777777778 12345678901234567890123456789012345678901234567890123456789012345678901234567890 S004 3710 3710 08:14 5833710 911 MARY M NO.200 2997 LCD User Name (65~80) Originating number - always 911 (61~63) Station ID (10D maximum characters 43~52) Time of Day at start of call (19~21) Originating DN (12~15) PDN of originating station (7~10) Originating trunk number (2~4) “S” for start of call “E” for end of call (1)
E911 Programming Overview Strata DK Programming 5/998-3 E911 Notes lThis record is similar to a Start record except that: lThe first character “E” indicates “End of Call.” lCall duration is provided. lTime of day shows disconnect time. Figure 8-2 SMDR End of Call Programming Overview The basic programming for the E911 CAMA trunks feature is accomplished using Programs *11, *12, and *13. Program *10 is not used for RMCU/RCMS CAMA trunks, it is only used when E911 is provided using an adjunct E911 device. Program 39 tips: ©When a user presses a normal CO line button and dials 911, the telephone drops the normal line button and connects a CAMA trunk to an idle [PDN[ or &$0$ CO button on the telephone. Then, the DK sends 911 + plus the telephone’s CESID on the CAMA trunk. If there is no idle [PDN[, 911 is sent on the originally selected CO line without CESID. ©To ensure that here is an idle PDN when a telephone is assigned to auto-off-hook, select a CO line or CO line group in Program 32. The telephone should have a button appearance of this CO (or pooled) line. Or, if the telephone does not have these line buttons it should have another [PDN] button appearance to connect to the CAMA trunk in case 911 is dialed. 11111111112222222222333333333344444444445555555555666666666677777777778 12345678901234567890123456789012345678901234567890123456789012345678901234567890 E004 3710 3710 08:1400:05;325833710 911 MARY M NO.200 2998 LCD User Name (65~80) Originating number - always 911 (61~63) Station ID (10D maximum characters 43~52) Time of day at end of call (19~21)Call duration (23~30) Originating DN (12~15) PDN of originating station (7~10) Originating trunk number (2~4) “S” for start of call “E” for end of call (1)
E911 Program *11-0 – E911/CAMA Trunk Assignments 8-4Strata DK Programming 5/99 Program *11-0 – E911/CAMA Trunk Assignments Processor Type:All RCTUs (Release 4.0) Program Type:System Initialized Default:all LEDs OFF Program *11-0 Overview This program enables E911 calls to be analyzed by the system for appropriate handling. The following assignments in Program *11-0 must be enabled to allow Enhanced 911 (E911) CAMA trunks to operate: LED 11: CAMA Operation Enabled/Disabled Led 11 must be turned ON to enable the E911 feature to operate. LED 10~07: CAMA Trunk Circuits Enabled/Disabled Up to four CAMA (RMCU/RCMS) trunks can be installed on Release 4.0 DK424 systems. Turn LEDs 07-10 ON to enable the appropriate CAMA trunks (1-4). RMCU/RCMS CAMA trunk circuit are numbered 1~4 from the bottom-up (see the front of the installed RMCU/RCMS). If only one RCMS is to be installed, place it on the bottom position of the RCMU. The Universal Slot PCB and Universal PCB Wiring chapters of the DK14/40/424 Installation and Maintenance Manual provides details regarding RMCU/RCMS PCB installation and circuit numbering. LED 03: Internal Notification of E911 Calls Enabled/Disabled To allow Attendant consoles and station DNs to be called along with the E911 CAMA trunk when a 911 call is made, LED 03 must be turned OFF. With this feature enabled, E911 calls will ring the CAMA trunk plus the Incoming Emergency ( ,1(UPJ) button on all Attendant consoles and the [DN] button ([PDN] or [PhDN]) designated in Program *11-8. The designated DN must be programmed to ring telephones in *71, *72, and *73, as required for each telephone on which the designated [DN]appears. 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG LED/ ButtonXLED ONLED OFF 11E911 enabled E911 disabled 10CAMA trunk 4 not used CAMA trunk 4 used 09CAMA trunk 3 not used CAMA trunk 3 used 08CAMA trunk 2 not used CAMA trunk 2 used 07CAMA trunk 1 not used CAMA trunk 1 used 06 05 04 03No internal notification Internal notification provided 02CAMA trunk Control Disconnect Normal disconnect 01Seven CESID Digits Ten CESID Digits Light the LED Buttons that are marked with an X in the table below. ON=Enabled. OFF=Disabled.SELECT = 0
E911 Program *11-0 – E911/CAMA Trunk Assignments Strata DK Programming 5/998-5 E911 When this feature is used, the station or Attendant console that answers the E911 notification call will be connected in a three party conference with the E911 calling telephone and the E911 CAMA trunk (E911 dispatch person who answers the 911 call). The CESID information and user name of the 911 calling station displays on all Attendant Console monitors and E911 notification telephone LCDs when the E911 notification call rings. LED 02: CAMA Trunk Disconnect Operation Options After an E911 call is established, disconnecting the calling or notified telephone (or notified telephone/console) from the CAMA trunk can be controlled exclusively by the E911 trunk (dispatch person receiving the 911 call). The disconnect operation for each option is: ©LED 02 OFF: Allows either the E911 call originating telephone or 911 dispatcher to disconnect the CAMA trunk. In the following example, conversation exists between originating telephone, notified telephone/console and the E911 CAMA trunk dispatch person. ©LED 02 ON: Enables E911 call disconnect to be exclusively controlled by the dispatch person receiving the call on the E911 CAMA trunk. In the following table, conversation exists between originating telephone, notified telephone/console and the E911 CAMA trunk dispatch person. LED 01: Number of CESID location digits sent with E911 Calls After 911 is sent out the CAMA trunk, Automatic Number Identification (CESID) location digits are sent out the CAMA trunk to identify the location of the station. The maximum number of CESID digits sent with each E911 call can be either 7-digits (LED 01 ON) or 10-digits LED 01 OFF). CESID location digits are individually set in Program *12 for each station. Contact your local E911 CAMA trunk provider to determine the number of CESID digits required. E911 originator hangs up and disconnects.The E911 notified station and the E911 CAMA trunk remain connected. The notified station can disconnect from the CAMA trunk. E911 notified station hangs up and disconnects.The E911 originating station and the E911 CAMA trunk remain connected. Originating station can disconnect from the CAMA trunk. E911 dispatcher hangs up and disconnects.All parties are disconnected, CAMA trunk goes idle. E911 originator hangs up and disconnects.The E911 notified station cannot disconnect from the E911 CAMA trunk. E911 notified station hangs up and disconnects.The E911 originating station cannot disconnect from the E911 CAMA trunk. E911 dispatcher hangs up and disconnects.All parties are disconnected, CAM trunk goes idle.
E911 Program *11-1 – CAMA Trunk Group Line Assignments 8-6Strata DK Programming 5/99 Program *11-1 – CAMA Trunk Group Line Assignments Processor Type:All RCTUs (Release 4.0) Program Type:System Initialized Default:all LEDs OFF Program *11-1 Overview This program assigns lines to CAMA trunk groups. Each RCMU/RMCS line used must be assigned to one of the eight CAMA trunk groups using Program *11-1. The RCMU/RMCS system line number (not the CAMA trunk number, 1~4) is entered into the appropriate CAMA trunk group in this program. If CAMA trunks are not assigned in this program, the E911 CAMA feature will not operate. When the RCMU/RMCS PCBs are installed, they assume the next four consecutive system CO line numbers. For example if a normal ground start line PCB, RGLU, is installed in slot 12, its system line numbers are 01~04. And, if the RCMU/RMCS is installed in slot 13, its line numbers are 05~08. This program also allows any type (ground, loop, Tie, DID) line to be assigned in CAMA Trunk Groups. This is to allow 911 calls to be routed out normal CO lines in case the CAMA trunk(s) can not be accessed (busy or out of service). If the 911 call hunts from the CAMA trunk(s) in a CAMA Trunk Group to a normal CO line in a CAMA Trunk Group, the 911digits (dial pulses or DTMF tones) will be sent out the normal line without the station CESID information digits. The normal lines assigned in CAMA trunk groups can be assigned in Program 16 line groups as well. It is recommended to always assign normal lines in CAMA Trunk groups to back CAMA trunks. 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG ProcessorCO Line RangeProcessorCO Line Range DK14 001~004 RCTUBA/BB 001~048 DK40i 001~012 RCTUC/D 001~144 RCTUA 001~016 RCTUE/F 001~200 CAMA Trunk GroupCO Line Numbers of CAMA Trunks 01 02 03 04 05 06 07 08 Line circuit number of CAMA trunk: Turn ON LED of line that corresponds to the CAMA trunk position in the system.CAMA Trunk Group (01~08)