Toshiba Strata Dk14, Dk40i, Dk424 Programming Manual

							System & Station
Program *34 – Station Class Of Service
Strata DK Programming 5/993-95
System & Station
Program *34 – Station Class Of Service
Processor Type:DK14, DK40i, All RCTUs
Program Type:Station
Initialized Default:LED 01 ON for all ports




  6SNU
  +ROG  6SNU +ROG 6SNU+ROG 6SNU+ROG
ProcessorPort RangeProcessorPort Range
DK14 000~009 RCTUBA/BB 000~079
DK40i 000~027 RCTUC/D 000~239
RCTUA 000~031 RCTUE/F 000~335
FeatureLEDPort
20
19
18
17
16
15
14
13
12
11
10
09
08
07
06
05
04
03
02
Camp-on Tone to standard telephone, 
DKT, or EKT handset/Spkr01
SELECT = Station Logical Port Number
Enter the port number(s) being defined.
To add a port range, enter XXX

XXX 
(low port 

 high port).LED = Select LEDs to light for the port 
specified in the last step. Mark an “X” in the 
table below for all LEDs which should be lit. 
						

							System & Station
Program *34 – Station Class Of Service
3-96Strata DK Programming 5/99
Program *34 Overview
Program *34 assigns Camp-on tone to standard telephones. 
A standard telephone can receive (LED 01 ON), or be blocked (LED 01 OFF) from receiving 
Camp-on tone depending on how LED 01 is programmed for its standard station port.
When LED 01 is ON for a standard telephone: Camp-on tone is sent when the busy standard 
telephone receives a transferred CO line call and when the busy standard receives a direct call 
from a station or CO line.
An optional Camp-on busy tone burst can be sent to standard telephone handsets/headsets (LED 
01 ON). Turn LED 01 OFF for all standard telephone ports connected to voice mail and/or auto 
attendant devices.
Camp on tone to a standard telephone handset is:
©Two 160 ms bursts of 1209 Hz, 3-seconds apart (internal, transferred, or Tie line calls)
©Two 1-second bursts of 1209 Hz, (interrupted by 160 ms), 3-seconds apart (external CO or 
DID line call)
If this option is disabled on Toshiba digital or electronic telephones (LED 01 OFF), the telephone 
will not receive camp-on tone on direct DID calls or transferred CO line calls if there is not an idle 
[DN] or 
/LQH button to receive the call, but the telephone will continue to receive BOV tone on 
direct internal or CO line calls, providing there is a [DN] or 
/LQH button available for the call to 
ring.
Also, if a busy DKT or EKT receives any type of call and there is not an idle [DN] or 
/LQH button 
available for the call to ring, the DKT or EKT will receive camp-on tone (if LED 01 is ON) or will 
not receive camp-on or BOV tone (LED 01 OFF). 
						

							System & Station
Program 35 – Station Class of Service
Strata DK Programming 5/993-97
System & Station
Program 35 – Station Class of Service
Processor Type:DK14, DK40i, All RCTUs
Program Type:Station
Initialized Default:LED 01, 02, 04, 05, 16 are ON, all other LEDs OFF.




  6SNU   +ROG  6SNU +ROG 6SNU+ROG 6SNU+ROG
ProcessorPort RangeMaximum LCD Phones With 
Personal MessagesProcessorPort RangeMaximum LCD Phones With 
Personal Messages
DK14 000~009 8 RCTUBA/BB 000~079 32
DK40i 000~027 16 RCTUC/D 000~239 96
RCTUA 000~031 16 RCTUE/F 000~335 96
FeatureLEDPort
Busy Station Transfer20
Busy Station Ringing19
Automatic Hold18
DKT 2000 Telephone 
Continuous DTMF Tones 
OFF
17
No CF/NA Handsfree or OCA16
Not used15
Toll Restriction After Answer14
Toll Restriction After Answer13
Not used12~07
Disable Hold Display 
Scrolling (Release 3.2 and 
higher)
06
LCD Personal Message 
(10~19) Allowed05
Message Waiting (RCV)04
Message Waiting Lamp 
Standard. Telephones03
LCD Type/32-ON/12-OFF02
LCD Display01
SELECT = Station Logical Port Number
Enter the port number(s) being defined.
To add a port range, enter XXX

XXX 
(low port 

 high port).LED = Select LEDs to light for the port 
specified in the last step. Mark an “X” in the 
table below for all LEDs which should be ON. 
						

							System & Station
Program 35 – Station Class of Service
3-98Strata DK Programming 5/99
Program 35 Overview
LED 19: Busy Station Transfer (BST), LED 20 / Busy Station Ringing (BSR)
BST and BSR operate together to ensure that a busy digital or electronic telephone station always 
receives transferred line calls along with LED and tone indications. The station or Voice Mail 
(VM)/auto attendant device that transfers the call must be programmed with BST (LED 20 ON) 
and the station port that receives it must have BSR (LED 19 ON).
When a busy station with BSR receives a transfer from a station or VM/auto attendant with BST, 
there is a muted repetitive BOV tone (see Program 31, LED 11) at the busy station; if there is an 
idle [DN], its LED will flash at the ringing rate until the station transferring the call hangs up. 
When it does hang up, or if there is not an idle [DN], the line call then camps-on to the busy 
station. The busy station is alerted of the camp-on by a camp-on tone (see Program *34), the CO 
line LED flashes at the exclusive hold rate, and a message (“CAMP-ON X”, X = the line number) 
appears on the LCD (if equipped).
Among other applications, a VM/auto attendant device that transfers calls to a typically busy 
answering position station benefits from this program. Some auto attendant devices cannot transfer 
a call to a busy station if BST and BSR are not activated.
Notes
lA BST station receives ringback tone, instead of busy tone, when transferring a call to a busy 
BSR station.
lDo not assign BST/BSR to built-in Auto Attendant announcement ports.
lBST (LED 20 ON) should be assigned to all ACD agent telephones and BSR (LED 19 ON) 
should be assigned to all ACD supervisor telephones to allow agent assistance calls to 
supervisor telephones that are busy.
lLEDs 01, 02, and 04 must be ON to allow the Telephone’s Message Waiting LED to function 
with voice mail—even if the Telephone is not an LCD type.
lDial out (with or without Toll Restriction) must be allowed to use Speed Dial Buttons after 
answering incoming calls. If a CO line is put on hold, Toll Restriction is applied to stations 
that are restricted when the held line is picked up by a toll restricted station. If “Dial out with 
T.R.” is enabled, the CO line will drop if a station dials a restricted number after answering an 
incoming call, or if any digit is dialed with “dial out not allowed.”
LED 18: Automatic Hold
When enabled, (LED 18 ON), station users with CO 
/LQH buttons can place a CO line or [DN] call 
on hold, then call another line or station just by pressing another CO 
/LQH or [DN] button and 
dialing the number. If Automatic Hold is not allowed (LED 18 OFF), users can put calls on hold 
and place calls, but they must press the 
+ROG button before accessing another line or [DN].
Notes
lCO line or internal calls that appear on the [DN] buttons will automatically hold when 
accessing another line.
lToshiba recommends that the 5HOHDVHDQG$QV button be provided via Program 39 to 
telephones programmed for Auto Hold. 
						

							System & Station
Program 35 – Station Class of Service
Strata DK Programming 5/993-99
System & Station
LED 17: Continuous DTMF Tones Off
2000-series digital telephones can send DTMF tones for as long as station users press their buttons 
(80 msec. minimum). This feature can be disabled (LED 17 ON). If it is disabled, DTMF tones 
sent by these telephones will be either 80 or 160 milliseconds depending on the selection made 
with Program 10-1, LED 04 and Program 10-2, LED 06.
NotePDKU1 does not support continuous DTMF tones on 2000-series digital telephones.
LED 16: No Call Forward/No Answer on Handsfree Answerback
When enabled (LED 16 ON), a Handsfree Answerback call to an idle station in the Call Forward 
No-Answer or Call Forward-Busy/No Answer mode is not forwarded. If the system is 
Programmed for Voice first (Program 10-1 and 10-2, LED 01 OFF), Voice Announce calls do not 
Call Forward No-Answer; however, calls will call forward busy. This prevents the call from being 
forwarded 8-60 seconds after the called party has been talking in the Handsfree Answerback 
mode.
Outside calls and busy internal calls to the station continue to forward with this feature set. If the 
system is set for Tone First, calls will call forward on Busy and No Answer.
Notes
lThe caller can press the RING Soft Key on digital LCD telephones or press  on digital or 
electronic telephones to activate Call Forward on Voice Announce calls.
lOCA calls do not Call Forward No Answer in any case.
LED 15
Not used at this time.
LEDs 13 and 14: Toll Restriction After Answer
These two LEDs determine whether or not a toll restricted telephone user is allowed to use one 
touch speed dial buttons after answering an incoming CO line call. LED 13 and 14 should be 
turned ON for Toll Restricted Telephones that must answer incoming CO line calls and use 
6 
(speed dial) buttons programmed to perform functions that Hold or Park calls and access the page 
system automatically.
Initialized data sets both LEDs 13 and 14 off for all telephone users (not allowed to use Speed Dial 
buttons after answering incoming CO line calls).
LED 07~12
Not used at this time.
LED 13LED 14Description
OFF OFF Not allowed to use Speed Dial after answering a line call.
ON OFF Allowed to use Speed Dial buttons but subject to toll restriction tables.
OFF ON Allowed to use Speed Dial buttons and not subject to toll restriction. 
						

							System & Station
Program 35 – Station Class of Service
3-100Strata DK Programming 5/99
LED 06: Disable Hold Display Scrolling (Release 3.2)
If LED 06 is ON, Hold Display scrolling is disabled. Also, a telephone LCD cannot display which 
CO lines are on hold on a [PDN] if the 
6FUROO button is pressed. Hold Display causes the [DN] 
button LED, of the line displayed on the LCD, to flash at a fast rate. If LED 06 is OFF, Hold 
Display Scrolling is enabled. Prior to Release 3.2, Hold Display Scrolling was always enabled. 
Hold Display Scrolling requires an LCD telephone.
LED 05: LCD Individual Message
This option defines which ports can allows LCD digital and electronic telephones to store up to 10 
personal messages. It offers the option of entering alphanumeric memos for each of the LCD’s 
station speed dial numbers. See the record sheet legend for the maximum stations that can have 
this option:
A low port must be disabled (LED 05 OFF) before adding a port above the initialized ports.
LED 04: Message Waiting (RCV)
If the message waiting indication is not desired on an electronic, digital or standard telephone, this 
program can be used to deny it. This does not affect that station’s ability to send a message waiting 
indication to another station ([PDN] or [PhDN]). Do not use this option to enable/disable MW 
lamps on standard telephones; use LED 03 below for standard telephones.
LED 03: Standard Telephone Message Waiting Lamp Enable
This option is used to identify which station ports are connected to Standard Telephones (2500 or 
500 type telephones) that have Message Waiting Lamps. LED 03 should be turned ON for all 
Standard Telephones ports that should support Standard Telephone Message Waiting lamps; LED 
03 must be turned OFF for all other station ports including digital and electronic telephone ports 
that support Message Waiting LEDs. This also applies to Voice Mail ports.
Important!Standard telephones that require the Message Waiting Lamp functions must be 
connected to an RSTU2 PCB. Only one standard telephone with Message Waiting 
Lamp is allowed to be connected to each RSTU2 port.
LED 02: LCD Type 32/12
Digital and 6000/6500-series LCD electronic telephones have 32-character displays. Therefore, 
assignments should be left in the initialized state of 32 characters. LED 02 must be ON to receive 
the voice mail message waiting indication.
LED 01: LCD Display
This option should be used (LED 01 ON) for all stations (even non-LCD), unless it is desired to 
disable the stations LCD and message waiting functions. 
						

							System & Station
Program 36 – Fixed Call Forward
Strata DK Programming 5/993-101
System & Station
Program 36 – Fixed Call Forward
Processor Type:DK14, DK40i, All RCTUs
Program Type:Station
Initialized Default:Does not assign a Fixed Call Forward location to any port
Program 36 Overview
Fixed Call Forwarding is different from other station Call Forwarding options. It is fixed in terms 
of the destination [PDN] which is assigned in this program. The station user cannot change the 
Fixed Call Forward destination, unlike the other station Call Forwarding options. If Fixed Call 
Forwarding is set on a station, the station does not ring and all calls forward immediately.
NoteTelephones and attendant consoles must have a )L[HG&DOO)RUZDUG button to activate 
this feature (See Programs 39 and 59).




  6SNU   +ROG  6SNU  +ROG 6SNU+ROG 6SNU+ROG
Processor[PDN] Port 
Range[PhDN] Port 
RangeDH Group 
PortsProcessor[PDN] Port 
Range[PhDN] Port 
RangeDH Group 
Ports
DK14 000~009 500~509 900~915 RCTUBA/BB 000~079 500~579 900~915
DK40i 000~027 500~527 900~915 RCTUC/D 000~239 500~739 900~915
RCTUA 000~031 500~531 900~915 RCTUE/F 000~335 500~835 900~915
PortForward to Tel PortPortForward to Tel PortPortForward to Tel PortPortForward to Tel Port
SELECT = Station Logical Port Number
Enter the port number of the station that 
needs a Fixed Call Forward location 
assigned.
To add a port range, enter XXX

XXX 
(low port 

 high port).FORWARD TO TEL = Port Number
Enter the port number of the [PDN], [PhDN] or 
DH [DN] that will be call forwarded to when the 
)L[HG&DOO)RUZDUG button is pressed.
[PhDNs] or DH [DNs] can be entered with DK 
Release 3.2 and above software only. 
						

							System & Station
Program *36 – System NT Button Lock Password Changing Station Assignment
3-102Strata DK Programming 5/99
Program *36 – System NT Button Lock Password 
Changing Station Assignment
Processor Type:DK14, DK40i, All RCTUs
Program Type:Station
Initialized Default:000
Program *36 Overview
Attendant Consoles and stations assigned in this program can change the System Night Transfer 
(NT) Lock password by dialing the sequence below:
Only one station or console can change the code. System/Tenant CO lines can be locked into the 
Day, Day2, or Night ringing mode only after the NT Lock password is entered. Locking the system 
into a particular ringing mode adds security to line call routing which prevents accidental or 
mischievous changing of the system ringing mode.
Any telephone or an attendant console can lock the system into a ringing mode. The telephone or 
console must have both a 
1LJKW7UDQVIHUand an 1LJKW7UDQVIHU/RFN button and
 the person 
locking the system must enter the password. 
NT lock related programs include:




  6SNU
  +ROG  6SNU +ROG 6SNU+ROG 6SNU+ROG
ProcessorPort RangeProcessorPort Range
DK14 000~009 RCTUBA/BB 000~079
DK40i 000~027 RCTUC/D 000~239
RCTUA 000~031 RCTUE/F 000~335
Tenant NumberNT Lock Station or Console Port
1
2
3
4
>31@   5HGLDO RU 
Program 39Station Flexible Button Assignments – 1LJKW7UDQVIHUand
1LJKW7UDQVIHU/RFN
 buttons 
Program 59Attendant Console Flexible Button Codes – 
1LJKW7UDQVIHUand 
1LJKW7UDQVIHU/RFN buttons
Program *36NT Lock Station Assignment. Program *36 is not required to assign 
attendant consoles to NT Lock functions
Program *15CO Line Tenant Assignments
Program 74System NT Lock Password Assignment 
Program 77-3Tenant Night Ring Over External Page Assignments
Tenant Number 1~4 DATA = Station port designated as Night Transfer Lock 
Password Change Station for selected tenant.
Tenant Number 1~4 Night Transfer Lock Password 
						

							System & Station
Program 37 – Ring Transfer (Camp-on) Recall Time
Strata DK Programming 5/993-103
System & Station
Program 37 – Ring Transfer (Camp-on) Recall Time
Processor Type:DK14, DK40i, All RCTUs
Program Type:Station
Initialized Default:Assigns Ring Transfer Recall Time of 32 seconds to all ports
Program 37 Overview
If a busy or ringing station does not answer a call sent to it via ring (blind) call transfer (lines or 
[DNs]), the station originating the ring (blind) transfer is recalled after an amount of time 
determined with this program. This time (011~999 seconds) is set independently for each 
originating station port. Initialized data sets all stations for a 032-second recall time. Ring Transfer 
must first be enabled for the system with Program 10-1, LED 07 ON.




  6SNU   +ROG  6SNU  +ROG 6SNU+ROG 6SNU+ROG
ProcessorPort RangeProcessorPort Range
DK14 000~009 RCTUBA/BB 000~079
DK40i 000~027 RCTUC/D 000~239
RCTUA 000~031 RCTUE/F 000~335
PortHold TimePortHold TimePortHold TimePortHold Time
SELECT = Station Logical Port Number
Enter the port number that needs a Ring Transfer Recall 
Time assigned.
To add a port range, enter XXX

XXX (low port 
 high port).HOLD TIME = Port Number
Enter the Ring Transfer Recall Time (three 
digits, in seconds)
Enter 011~999 for 11 to 999 seconds. 
						

							System & Station
Program *37 – Park Recall Timing
3-104Strata DK Programming 5/99
Program *37 – Park Recall Timing
Processor Type:DK14, DK40i, All RCTUs
Program Type:Station
Initialized Default:Assigns Ring Transfer Recall Time of 32 seconds to all ports
Program *37 Overview
Each station can have a different duration (from 011 to 999 seconds) from the time of parking a 
call to the time the parked party recalls the station. Initialized data assigns a park recall time of 032 
seconds to all ports.




  6SNU
  +ROG  6SNU  +ROG 6SNU+ROG 6SNU+ROG
ProcessorPort RangeProcessorPort Range
DK14 000~009 RCTUBA/BB 000~079
DK40i 000~027 RCTUC/D 000~239
RCTUA 000~031 RCTUE/F 000~335
PortSecondsPortSecondsPortSecondsPortSeconds
SELECT = Station Logical Port Number 
Enter the port number having its Park Recall 
Time assigned.
To add a port range, enter XXX

XXX
(low port 

 high port).PARK TIME = Seconds
Enter the number of seconds the system will 
wait (three digits). Enter 011~999 for 11 to 999 
seconds.