Toshiba Strata Dk14, Dk40i, Dk424 Programming Manual
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System & Station Program 15 – Ground/Loop/Tie/DID Line Options Strata DK Programming 5/993-45 System & Station Program 15 Overview This program specifies operational options on a line by line basis. Code 0: Automatic Release (AR) on Voice Mail or Voice Calls On loop start CO lines, some COs send the AR (Automatic Release) or CPC (Calling party Control) signal after an external party hangs up (typically 1~15 seconds) to disconnect a loop start line. An AR/CPC signal is a 95 or 450-millisecond open of the CO line loop. If the CO sends this signal after an external party hangs up and before the VM/auto attendant transfers a call, D tone will be sent to the voice mail port (Program 30, LED 15), releasing and clearing that port for another call. This feature is active on all voice calls. When a station is disconnected from a CO line call by the AR/CPC signal, its LCD will display “CO LINE HANG UP”. The line can be disconnected anytime by the AR/CPC signal during the “talk state” of a call. CO line calls disconnected by the AR/CPC signal will be represented on the SMDR report by a “ *” next to the CO line number. Code 0 does not apply to ground start lines, which automatically disconnect when the external party hangs up. The Voice Mail device must recognize the “D” tone as a disconnect signal. Important!This option cannot always be used because some COs may send unreliable AR/CPC signaling or no AR/CPC signaling for loop start lines. Enable AR/CPC-Hold detect on loop start lines only after testing that the CO sends the AR/CPC-Hold signal. Code 1: CO Outgoing Signal Each line can be independently assigned to have either Dial Pulse (DP) or Dual-tone Multi- frequency (DTMF) signaling on outgoing calls toward the Central Office. ©If a line is set for DP operation, the 7RQHLDO6HOHFWbutton must be programmed on stations that must send DTMF tones over the lines. ©If Tie or DID lines are programmed for dial pulse, turn LED 11 ON in Program 30 for each station port assigned to the DID or Tie line. Code 2: Line Pulse (DP) Rate If a line is assigned DP signaling, the rate can be either 20 or 10 pulses per second (PPS). Some Central Offices do not reliably accept 20 PPS. Code 3: Automatic Release (AR) From Hold/Transfer The Automatic Release (AR) signal sometimes called Calling Party Control (CPC) or Supervised Loop Control. This signal consists of a momentary open of the loop start CO line provided by some COs—the duration of the open depends on the CO. If a CO line is programmed (Programs 15-0 and 15-3) to detect the AR/CPC signal, the DK system drops the line when the CO sends the signal (typically 1~15 seconds after the outside party hangs up). The system sends D Tone to voice mail ports to drop the ports when AR/CPC is detected. The Strata DK system disconnects a loop start CO line voice call and displays “CO LINE HANG UP” on the station’s LCD anytime the AR/CPC signal is detected and the CO line has Programs 15-0 and 15-3 enabled. On loop start CO lines, some Central Offices send an AR/CPC signal. If the system CO line is on hold (or being transferred to another station or Auto Attendant port) when the AR/CPC signal is sent, it is automatically disconnected if this option is activated.
System & Station Program 15 – Ground/Loop/Tie/DID Line Options 3-46Strata DK Programming 5/99 Two-CO line DISA calls always release when AR/CPC is sent. DISA release via AR/CPC is not related to this program. CO line calls disconnected by the AR/CPC signal will be represented on the Station Message Detail Recording (SMDR) report by a “ *” next to the CO line number. Code 3 does not apply to ground start lines, which automatically disconnect when the external party hangs up. See Important! note in earlier paragraph on Code 0. DK424 only: If loop start lines are programmed to detect the AR/CPC-Hold signal, they do not remain on the attendant console loop keys when the attendant console sets up trunk-to-trunk connection. If programmed to ignore AR/CPC-Hold, they remain on the attendant console Hold loop keys. Important!Enable AR/CPC-Hold detect on loop start lines only after testing that the CO sends the AR/CPC-Hold signal. Code 4: Automatic Release (AR) Time AR/CPC signaling timing is different depending on the Central Office equipment. An assignment choice exists between Crossbar or ESS Central Offices. For more information on AR/CPC, see the preceding Code 0 and Code 3 sections. Code 5: Tandem Line Connection Once a Two-line Conference call is made by an electronic, digital or (in R3.2) standard telephone users or voice mail ports, the user or voice mail device may drop out of the conference and leave the two lines connected. The choice exists for each line that may have this capability. This option must be enabled to allow CO lines (ground/loop/Tie/DID) to be used for outgoing DISA, Call Forward External, and Tie/DID/DNIS External Network routing calls. With Release 3.2, a station which set up a tandem call and then dropped out can dial the pickup code ( ) to retrieve the tandem call. If more than one tandem connection is set up by a station, picks up the call with the lowest CO line as a priority. Prior to Release 3.2, standard telephones could set up tandem calls, but they could not drop out. If they tried to drop out, the call would ring back to the standard phone. Code 7: Forced Account Code (Verified or Non-verified) If the Forced Account Code feature is used, (see Program 30) a station user is required to enter an Account Code before a CO line call can be completed. A choice exists for each line. Code 8: Operation After CO Line Flash If a standard telephone user is on an existing CO line call and flashes the hookswitch on their telephone, a Dual-tone Multi-frequency (DTMF) receiver channel may or may not be connected, depending on this assignment. If the CO line is a rotary dial only type, the QRCU2, K4RCU3, K5RCU, K5RCU2, or RRCS must be seized after flash when dialing from DTMF standard telephones. The QRCU2, K5RCU, K5RCU2, K4RCU3 or RRCS will decode the dialed tones and send dial pulses to the line.
System & Station Program *15 – CO Line Tenant Assignments Strata DK Programming 5/993-47 System & Station Program *15 – CO Line Tenant Assignments Processor Type:DK14, DK40i, All RCTUs Program Type:System Initialized Default:All CO lines assigned to Tenant 1 Program 15 Overview A system CO line can be shared by more than one business tenant for the purpose of separating CO line ringing pickup and Night Transfer. Program 15 assigns CO line business tenants. 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG Processor TypeCO Line RangeTenants SupportedProcessor TypeCO Line RangeTenants Supported DK14 001~004 2 RCTUBA/BB 001~048 4 DK40i 001~012 2 RCTUC/D 001~144 4 RCTUA 001~016 2 RCTUE/F 001~200 4 CO LineTenant GroupCO LineTenant GroupCO LineTenant Group 123412341234 SELECT = CO Line Number To add a line range, enter XXX XXX (low port high port).TENANT = Assign the CO line to a tenant (see legend below)
System & Station Program 16 – Assign CO Line Groups (or Dial 9) 3-48Strata DK Programming 5/99 Program 16 – Assign CO Line Groups (or Dial 9) Processor Type:DK14, DK40i, All RCTUs Program Type:System Initialized Default:All CO lines assigned to the Dial 9 group 6SNU +ROG 6SNU+ROG 6SNU+ROG 6SNU+ROG Processor TypeCO Line RangeCO Line GroupsProcessor TypeCO Line RangeCO Line Groups DK14 001~004 01~04 RCTUBA/BB 001~048 01~08 DK40i 001~012 01~08 RCTUC/D 001~144 01~16 RCTUA 001~016 01~08 RCTUE/F 001~200 01~16 LEDLine NumberCO Line Groups Dial 9(00) 20 19 18 17 16 15 14 13 12 11 10 09 08 07 06 05 04 03 02 01 SELECT = CO Line Group (see legend) Only enter the last two digits of the CO line Group, or enter for Dial 9 group. Press 6FUROO to advance or 3DJH to go back. To advance the CO line range, press 6FUROO located beneath the LCD. Press 3DJH for a LED Buttons = CO line Specify CO line by setting LEDs as defined by the table below. When you are finished, all LEDs with an “X” should be lit.
System & Station Program 16 – Assign CO Line Groups (or Dial 9) Strata DK Programming 5/993-49 System & Station Program 16 Overview Use Program 16 to assign each CO line to a CO line group or a general “dial 9” group. A general group for outside calling is available with a “dial 9” access code as the initialized state for all lines. Lines can be accessed with a dialing code instead of with a CO /LQH button. This is useful for WATS lines or other facilities, and is heavily used in Least Cost Routing and Pooled Line Button assignments. Do not attempt to assign a line to more than one group. A line need not be assigned to a group. If lines are not used, they should be taken out of all groups, including the “dial 9” group. Automatic Busy Redial (ABR) will not function if unconnected (unused) lines are assigned to a line group. After programming, press: ©9R Os to turn all LEDs ON ©9R Ot to turn all LEDs OFF ©0RGH and CO line number, then to display and advance
System & Station Program 17 – DID/Tie Line Options 3-50Strata DK Programming 5/99 Program 17 – DID/Tie Line Options Processor Type:DK40i, All RCTUs Program Type:System Initialized Default:LED 01/02 OFF, LED 03/04 ON Program 17 Overview Program 17 assigns lines for Tie and DID operation. Important!When normal Tie/DID lines are configured with Program 71 and 72 DNIS assignments, turn LED 05 ON and LED 06, 07 and 08 OFF for those lines - then program the lines as required in Programs 71 and 72. Notes lEach REMU, PEMU, RDDU or TDDU PCB reduces the station port capacity by four station ports, each RDTU Tie/DID line channel reduces the system’s station port capacity by one port. lAlways install Tie or DID line PCBs in slot numbers that are higher than station PCB slot numbers (see Chapter 2 – DK40i Configuration in the Strata DK Installation and Maintenance Manual). lIncoming Tie line calls camp-on only if Program 71 assignments are used. lCopy one record sheet for each group of Tie/DID lines that have different Program 17 parameters. LEDs 09, 10 and 14~20 Not used at this time. 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG Line Numbers: LED/ButtonXLED ONLED OFF 09, 10, and 14~20Not used at this time. 08DID/Tie line DTMF digits with tones DID/Tie line DTMF digits without tones 07DID/Tie line receives ANI and routes per Programs 71 and 72 DID/Tie line does not receives ANI (DID Program *09 and Tie Program 04) 06Telephone LCD priority is ANI Telephone LCD priority is DNIS 05DID/Tie line routes per DNIS assignments: (Programs 71 and 72)DID/Tie line routes per Non-DNIS assignments: (DID Program *09 and Tie Program 04) 04DID/Tie no second dial tone DID/Tie second dial tone 03DID line Auto Camp-on busy DID line no Camp-on busy 02Wink Start for Tie or DID Immediate Start for Tie or DID 01Page and Voice Announce on incoming Tie line Page access for Tie/DID DNIS linesNo Page and Voice Announce on incoming Tie line No Page access for Tie/DID DNIS lines Enter Line No. that will be DID or Tie line. To add a port range, enter XXX XXX (low port high Light LED Buttons 01~08 as noted in table below
System & Station Program 17 – DID/Tie Line Options Strata DK Programming 5/993-51 System & Station LED 08: ANI/DNIS Digit Format Most DID/Tie lines with ANI/DNIS digit format include tone with digits (LED 08 ON). One exception, as of this writing, Sprint provides DNIS without ANI and does not include tone with digits - in this case LED 08 should be turned OFF. Examples of this signal format are: ANI digits DNIS digits and DNIS digits . DID/Tie lines with normal digit format does not include tone with digits (LED 08 OFF). LED 07: ANI Receive Line Option If a Tie or DID line should receive ANI information, LED 07 should be turned ON for that line. If the Tie/DID line receives ANI digits only (no DNIS digits) LED 06, 07, and 08 should be ON and LED 05 should be OFF. See Program 71-1, address 199, 299, and 499 for Tie/DID ANI only call routing assignments. If a line receives ANI and DNIS, LEDs 05, 07 and 08 must be ON; LED 06 can be ON or OFF. LED 06: Telephone LCD Display Option ANI or DNIS Telephone LCDs can display ANI or DNIS information as a priority when Tie/DID lines or ISDN channels receive both ANI and DNIS digits. This system-wide option determines if ANI or DNIS information should display on telephone LCDs when Tie/DID lines provide both ANI and DNIS information together on incoming calls. It is not possible to display both ANI and DNIS information simultaneously on the same call but the 3DJH button on the LCD telephone can be used to toggle between the ANI and DNIS information when an ANI/DNIS line is ringing the telephone. After answering the call, it is not possible to toggle the LCD display between ANI and DNIS LED 05: DNIS Line/Non-DNIS Line This option assigns Tie and/or DID lines to follow Dialed Number Identification Service (DNIS) Program assignments. Turn LED 05 ON for DNIS only or ANI with DNIS lines. Turn LED 05 OFF and LED 07 and 08 ON for ANI only lines which should route per the last address assignment in Program 71. Important!Any Tie or DID line can be assigned to use the features of Program 71 and 72. If normal Tie/DID lines are assigned Name Tags, External Routing, selective Day/ Day2/Night Routing: In Program 17, Turn LED 05 ON and turn LED 06, 07 and 08 OFF for those lines - then program the lines as required in Program 71 and 72. In this case, Program *09 (DID) and Program 04 (Tie) do not apply to these lines. LED 04: DID/Tie Second Dial Tone Option If the second dial tone option is selected (LED 04 OFF), callers calling in on the DK DID or Tie lines will hear dial tone after accessing the DK Tie/DID lines. Second Dial tone will not be sent to callers if this option is not selected (LED 04 ON). Important!Normally, Tie lines require a second dial tone (LED 04 OFF) and DID lines should not return a second dial tone (LED 04 ON). The initialized data is set for DID lines so this data must be changed when installing Tie lines if second dial tone is required. LED 03/04 applies to REMU, PEMU, TDDU, RDDU and RDTU DIDs and Tie lines.
System & Station Program 17 – DID/Tie Line Options 3-52Strata DK Programming 5/99 LED 03: DID Camp-on/Busy Turn LED 03 ON if DID line callers should hear ringback tone and camp on to busy stations when calling busy stations. Turn LED 03 OFF if the DID callers should hear busy tone when calling busy stations. Analog Tie lines will not camp-on to busy stations. It is recommended to turn LED 03 ON for all DID lines. To provide Camp-on-busy over RDTU Tie line calls, configure Tie lines as DID lines in Program 41-2; LED 03 must be on for the lines in Program 17. This is allowed because Tie and DID signalling is the same for Tie and DID T1 lines. Also, both Tie and DID lines that route per Program 71 DNIS assignments will camp on busy if LED 03 is turned ON. Tie lines that route per Program 04 will not camp on busy. LED 03/04 applies to REMU, PEMU, TDDU, RDDU and RDTU DIDs and Tie lines. LED 02: Wink/Immediate Applies to REMU, TDDU, PEMU, and RDDU Tie/DID lines only. Select Wink Start or Immediate Start for the entered Tie or DID line. See Program 41-2 for RDTU Tie/DID Wink/ Immediate Start assignments or RDTU T1 Tie lines configured as DID lines in Program 42-1. LED 01: Page/Handsfree Answerback Allows (LED 01 ON) or denies (LED 01 OFF) the following features when connecting the Strata DK to another Key/PBX. LED 01 applies to both Tie and DID lines when programmed with Program 71 assignments. If using a private network, then turn LED 01 ON to allow Page access on Tie and DID lines programmed with DNIS assignments in Program 71 (Code #039). Per FCC regulations, public telephone network, Tie, DID, or DNIS lines must always be restricted (LED 01 OFF) from Page and Handsfree Answerback. ©Callers on the far-end Key/PBX system can access the Strata DK system external and/or Station All Call Page over DID and/or Tie lines programmed with DNIS assignment (Program 10-2, LED 15 and Program 71-1, Code #039) for DID/Tie DNIS assignments. Tie lines only that route per Program 04 can dial any Page Zone or Page Group access code. ©Callers on the far-end Key/PBX system can make voice announce calls to stations on the near- end Strata DK. This option applies only Tie lines (not DID lines) that route per Program 04 or Program 71. You must program the Strata DK as “Voice First” in Program 10-1, LED 01; or, the far end can dial “1” after dialing the [DN] on tone first systems. ©Callers on the far-end Strata DK can answer Tie lines calls (not DID lines) from the Far End Key/PBX in the hands free mode. You must program the near-end Strata DK as “Voice First” in Program 10-1, LED 01, or the far-end caller must dial “1” to switch from ring to voice signaling.
System & Station Program *17 – DID Intercept Port Number (Vacant or Wrong Number) Strata DK Programming 5/993-53 System & Station Program *17 – DID Intercept Port Number (Vacant or Wrong Number) Processor Type:DK40i, All RCTUs Program Type:System Initialized Default:No data Program *17 Overview DID and/or DNIS calls in which callers have dialed a vacant or invalid port can be routed to intercept ports assigned with this program. Each DID and/or DNIS line can have its own intercept port. In all cases, Intercept does not apply to Tie lines. 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG Processor TypeDID Line RangeIntercept Port RangeProcessor TypeDID Line RangeIntercept Port Range DK14 N/A N/A RCTUBA/BB 001~048 000~079 DK40i 001~012 000~027 RCTUC/D 001~144 000~239 RCTUA, RCTUB 001~016 000~031 RCTUE/F 001~200 000~335 DID LIne NumberIntercept Port NumberDID LIne NumberIntercept Port NumberDID LIne NumberIntercept Port Number SELECT = DID Line Number Intercept does not apply to Tie line calls. To add a port range, enter XXX XXX (low port high port).HUNT TO = Enter Intercept Station Logical Port No. LED Button 01 enters blanks.
System & Station Program 19 – Alternate Background Music Source Slot Assignment 3-54Strata DK Programming 5/99 Program 19 – Alternate Background Music Source Slot Assignment Processor Type:DK40i, All RCTUs (not used for DK14. See Program 10-2, LED 10) Program Type:System Initialized Default:Slot 11 Program 19 Overview The PCB connected to the alternate BGM source can be in any slot. Use this program to designate that slot. LEDs 09 and 10 in Program 10-2 should be OFF if the source is connected to a QSTU2, KSTU2, PSTU, RSTU, RSTU2, or RDSU. (Only circuit 2 of these PCBs can support the BGM source.) The alternate BGM source sends BGM to the external speakers and telephone (digital and electronic) speakers. If an alternate BGM source is used, the Music-on-Hold (MOH) source connected to an RCTU will continue to play for lines and stations that are on hold. Important!If the alternate BGM source is not connected to a PEKU, PESU or PSTU, RSTU, RSTU2, or RDSU, assign Slot 11 as data in Program 19. If BGM is connected to circuit 2 of QSTU2 or KSTU2, assign slot 13 as data in Program 19. This ensures that all PSTU or RSTU ports function normally. Digital / electronic telephones or RSIU PCBs installed in Slot 11 are not affected by this assignment. PEKU/PESU If using a PEKU, wire the BGM source to circuit 3 and turn LED 09 ON (Program 10-2) to enable the BGM connection. If using a PESU, wire the BGM source to circuit 8 and turn LED 10 ON (Program 10-2) to enable the BGM connection. QSTU2, KSTU2, RSTU, RSTU2, RDSU, or PSTU If using a QSTU2, KSTU2, RSTU, RSTU2, RDSU, or PSTU, wire the BGM source to circuit 2 and turn LED 09 and 10 OFF (Program 10-2). Also, an isolation transformer may be required if connecting the source these PCBs. See Chapter 10 – Peripheral Installation in the Installation and Maintenance Manual for isolation transformer installation instructions. PDKU BGM cannot be connected to the PDKU. 6SNU +ROG 6SNU +ROG Turn System Power OFF (5 sec) then ON more codes ...or Run Program 91-2 Enter the Slot Number (11~78) SELECT = 1