Toshiba Strata Dk14, Dk40i, Dk424 Programming Manual

							System & Station
Program 59 – Attendant Console Flexible Button Codes
Strata DK Programming 5/993-135
System & Station
Program 59 – Attendant Console Flexible Button 
Codes
Processor Type:RCTUBA/BB, RCTUC/D, RCTUE/F
Program Type:Station
Initialized Default:Given throughout this section




  6SNU   +ROG+ROG 6SNU+ROG 6SNU+ROG
Codes (Left Buttons 1~12) Codes (Right Buttons 1~12)
Split (295) Join Loop (239) Sup. Loop (296) Conf (297) Overflow (299) Night (439)
In-Emrg (261) In-DN (257)In-Dial “0” (262) Redial (496) Spdial (497) SD13 (*13)
In-Trans (258) Trans-RC (260) Hold-RC (259) BLF (298) Out Dial (294) SD12 (*12)
In-LG3 (243) In-LG2 (242) In-LG1 (241) Attd Call (000) SD10 (*10) SD11 (*11)
Console 1
LeftRight
10 11 12 10 11 12
07 08 09 07 08 09
04 05 06 04 05 06
01 02 03 01 02 03
Console 2
LeftRight
10 11 12 10 11 12
07 08 09 07 08 09
04 05 06 04 05 06
01 02 03 01 02 03
Console 3
LeftRight
10 11 12 10 11 12
07 08 09 07 08 09
04 05 06 04 05 06
01 02 03 01 02 03
Console 4
LeftRight
10 11 12 10 11 12
07 08 09 07 08 09
04 05 06 04 05 06
01 02 03 01 02 03
DATA = Button Code
See legend.
Press LED Buttons 01~12 on Programming Telephone to 
enter data for corresponding console button.Attendant Console (1~4)
1 = Left
2 = Right 
						

							System & Station
Program 59 – Attendant Console Flexible Button Codes
3-136Strata DK Programming 5/99
Program 59 Overview
Attendant Consoles have 24 flexible buttons (12 on left and 12 on the right side of the dial pad). 
This program is used to assign each button to an available function or options. Program 59 record 
sheets define the button options (and codes) available. 
Table 3-2 Required PC Attendant Console Button Codes
Button FunctionButton LabelsCodeNotes
Conference Conf 297 Starts conference calls.
Hold Recall Hold-RC 259 Held calls recall on this button.
Incoming Dial “0” In-Dial “0” 262 Dial “0” calls ring in on this button.
Incoming Directory Number In-DN 257Incoming calls to the console DN ring on this 
button. The console [DN] is the Prog 04 
assignment of the Prog 04 console port 
number.
Incoming Ring Transfer In-Trans 258 Receive call transfer.
Join-Loop Join-Loop 293 Connects any held call to an existing call.
Out Dial Out Dial 294Switches ATTD consoles dial pad from digital 
to tone mode.
Redial Last Number (
) Redial or RDL 496 Redials the last number.
Release to Idle Release Call or RLS 476 Releases current call and makes station idle.
Speed Dial Select (

) Speed Dial or SDS 497 Begins speed dial selection.
Split Call Split 295Allows attendant to talk to either party 
separately on a conference call.
Supervised Loop Sup Loop 296Places call on attendant hold loop key so 
attendant can supervise call.
Transfer Recall Trans-RC 260No answer transferred calls, recall on this 
button.
Attendant Call Attd Call 000Can originate calls on this button. The 
Attendant Call LED is lit red any time the 
attendant talk path is connected. 
Table 3-3 Recommended PC Attendant Console Button Codes 
Button FunctionButton LabelsCodeNotes
Display BLF BLF 298 Displays BLF on CRT or EL display.
Incoming Emergency In-Emrg 261Indicates to all consoles an incoming 
emergency call.
Message Waiting/Flash Msg Wait, Flash or MW/FL 499Indicates a message from station or VM 
device to Attendant. Disconnects and recalls 
dial tone on CO line; accesses Centrex or 
PBX features; enters pause or flash during 
speed dial programming.
Overflow Overflow 299 Places console in the call overflow mode.
Park Recall Park-RC 263 Parked calls recall on this button.
Table 3-4 Incoming Line Group Button Assignments
In-LG1~241 In-LG5~245 In-LG9~249 In-LG13~253
In-LG2~242 In-LG6~246 In-LG10~250 In-LG14~254
In-LG3~243 In-LG7~247 In-LG11~251 In-LG15~255
In-LG4~244 In-LG8~248 In-LG12~252 In-LG16~256
Table 3-5 Optional Attendant Console Button Codes 
Button FunctionButton LabelsCodeNotes
Alarm Alarm Reset or ALRM 477 Resets alarm condition system-wide.
Call Pickup Tenant 1~Call 
Pickup Tenant 4PKUP 1~PKUP 4 435~438Picks up tenant 3s ringing CO calls. 
						

							System & Station
Program 59 – Attendant Console Flexible Button Codes
Strata DK Programming 5/993-137
System & Station
  
CO Line AppearanceCO line access of appearing calls. CO 
line ranges vary according to processor:
Line 1~48 001~048 RCTUBA/BB
Line 1~144 001~144 RCTUC/D
Line 1~200 001~200 RCTUE/F
Door Lock 0~Door Lock 4 
(DDCB/HDCB)DRLK 0~4 471~475Momentarily unlocks door (3 or 6 
seconds). The PC attendant activates 
these options when these buttons are 
assigned.
Emergency Page Access Emrg Page 292Activates ALL CALL Paging to 
telephone speakers (not EXTR Page). 
Overrides any existing ALL CALL page.
Night Transfer 
Tenant 1~Tenant 4Night Transfer1 or NT1~Night 
Transfer4 or NT4439~442Sets Tenant 1 CO line DAY/NIGHT ring 
mode.
Privacy Privacy On Line or PRIV 453Prevents Privacy Override (not 
Executive Override).
Privacy Release Privacy Release or PRV RLS 479Changes station Privacy mode to Non-
private for CO lines.
Pause Spd Dial Pause or PAU 495Sets pause in Speed dial (see Program 
12-3.)
Pause (Long) Spd Dial Lng Pause or PAU/L 493 Sets a 10-second pause in Speed Dial.
Unanswered Caller ID and/
or ANI Stored Number 
Auto DialLost Call Auto Dial or LCAD 462Will Auto Dial a Caller ID and/or 
Automatic Number Identification (ANI) 
telephone number that was stored in 
station Caller ID/ANI memory. 
Table 3-6 Additional Feature Button Codes 
Button FunctionButton LabelsCodeNotes
Account Code Account Code or ACCNT 450Allows a Voluntary Account Code to be 
entered.
Alert Signaling Alert 1~4 427~430Console can alert another station but 
another station cannot alert the console. 
See Program 39 for more information.
All Call Voice Page All Call Page or AC 489Pages up to 120 idle electronic or digital 
telephones over speaker.
Automatic Busy Redial Auto Busy Redial or ABR 470 Sets ABR of busy outgoing number.
Automatic Callback Busy Auto Callback or ACB 494Sets ACB for station recalled by busy 
line.
Call Forward All Calls Call Frwd All Calls or CFAC 487 All calls forward to selected station.
Call Forward A.C. Fixed Call Frwd to: or CFF 486Forwards all calls to pre-defined 
destination. See Program 36.
Call Forward Busy Call Frwd Busy or CFB 459Forwards calls to selected station if 
station is busy.
Call Forward Busy/
No AnswerCall Frwd Busy/NAns or CFB/NA 457Forwards calls to selected station if 
station is busy or does not answer.
Call Forward External Call Frwd External or CF-EXT 460 Forward calls externally.
Call Forward No Answer Call Frwd No Answer or CFNA 458Forwards calls to selected station if 
station does not answer.
Call Park Park in Orbit or PARK 464 Call Park Only.
Call Park LCD Display Park Orbit DIsplay or CPD 465CP Display Button and Mode 64 can be 
used interchangeably. Displays call 
parked via telephone LCD.
Call Park and Page Call Park/Page or CP/PG 463 Parking and Paging Park Pickup. 
Call Pickup (Directed) Directed Pickup or PKUP 484Picks up ringing or held intercom, trunk 
calls, and page.
Table 3-5 Optional Attendant Console Button Codes (continued)
Button FunctionButton LabelsCodeNotes 
						

							System & Station
Program 59 – Attendant Console Flexible Button Codes
3-138Strata DK Programming 5/99
Notes
lSee Program *15 for Tenant Group assignments.
lPicks up calls to telephones in any call pickup group to which the telephone is assigned in 
Program *31.
lAttendant consoles cannot be equipped with [SDNs] or [PhDNs]. The console [DN] is 
assigned to the console port number in Program 04. The console’s [DN] can have only one 
appearance.
lAttendant consoles cannot be equipped with [PDNs], [SDNs], or [PhDNs]. The [In-DN] 
button is the console’s [DN], assigned in Program 04; it supports incoming calls only and can 
only appear once on a console.
Call Pickup (Group)4 Group Pickup 480Picks up a call to any group to which 
station is assigned in *31.
Do Not Disturb Do Not Disturb or DND 498 Prevents calls to station.
ISDN Sub-address Sub-address 467Separates the called party’s ISDN sub-
address from the called party number. 
The 
 digit performs this function on 
standard telephones.
ISDN Start Start 469Initiates DK to send dialed digits to the 
ISDN network when this button is 
pressed from a digital or electronic 
telephone. Program *63-2 invokes the 
same function when the Dial Timer 
expires. Also see Tone Button in this 
table.
LCD Message Select LCD Msg Select or LCD M 481 Begins LCD message selection.
Night Transfer Lock 
Tenant 1~Night Transfer 
Lock Tenant 4Night Lock1 or NT1 L1~Night 
Lock4 or NT4 L4431~434Used to lock system ringing mode: DAY, 
DAY2, NIGHT See Programs 74 and *36 
for NT Lock Password assignments.
Release and Answer Release and Ans and RLS/ANS 466Simulates On-hook/Off-hook operation 
to release an existing call and answer 
new incoming/ringing call.
Save Last Dialed Number Save Last Number or SAVE 485Saves last number dialed for future 
speed dial.
Station Speed Dial Codes SDReserves button for station speed dial 
for the following processors:
*10~*49 RCTUBA/BB
*10~*49 RCTUC/D
*100~*139 RCTUE/F
System Speed Dial Codes SDSpeed dial number is set by station port 
000. 
*600~*699 RCTUBA/BB
*600~*699 RCTUC/D
*200~*999 RCTUE/F
Tone Tone Dial Select or TONE 490CO dial signals set to tone or pulse.
For ISDN applications, after the user 
presses the Tone Dial Select button, any 
digits dialed after it is will be sent using 
DTMF tones.
Table 3-6 Additional Feature Button Codes (continued)
Button FunctionButton LabelsCodeNotes 
						

							System & Station
Program 60-1 – SMDR Data Output Options
Strata DK Programming 5/993-139
System & Station
Program 60-1 – SMDR Data Output Options
Processor Type:DK14, DK40i, All RCTUs
Program Type:System
Initialized Default:LED 01 OFF
Program 60-1 Overview
Program 60-1 determines which information will be sent out the system SMDR port: System 
Account codes or Caller ID and/or ANI telephone numbers.
Turn LED 01 ON if received Caller ID and/or ANI information should be sent out the system 
SMDR port.
Turn LED 01 OFF if Account Code information should be sent out the system SMDR port.
NoteLED 01 determines if received Caller ID and/or ANI information (LED 01 ON) or data is 
sent out the SMDR port. This data is output on the last 15-digit (right hand) field columns 
of the SMDR print out.




  6SNU   +ROG  6SNU +ROG 6SNU+ROG 6SNU+ROG
LED/ButtonXLED ONLED OFF
20
19
18
17
16
15
14
13
12
11
10
09
08
07
06
05
04
03
02
01Caller ID, ANI and DNIS data will be sent from the system 
SMDR portAccount code data will be sent from the system SMDR 
port
Light the LED Buttons that are marked 
with an X in the table below.SELECT = 1 
						

							System & Station
Program 60-2~7 – SMDR Output/Account Code Digit Length
3-140Strata DK Programming 5/99
Program 60-2~7 – SMDR Output/Account Code Digit 
Length
Processor Type:DK14, DK40i, All RCTUs
Program Type:System
Initialized Default:Item 2: 10 seconds
Item 3: SMDR output is enabled for answered incoming/outgoing calls 
Item 4: a 6-digit length is assigned to all Forced/Voluntary Account Codes
Item 7: 21 digits




  6SNU   +ROG  6SNU +ROG 6SNU+ROG 6SNU+ROG
ItemDescriptionData
2
SMDR Threshold Time
0 =1 second
1 = 10 secondsTime
3
SMDR Output when a call is completed
0 = Outgoing Only
1 = Incoming and OutgoingSMDR COR
4
Forced/Voluntary Account Code Digit Length 04~15
(See Program 69 for Verified Account Codes)
Digits are verified per Program 30, Button/LED 14 and Program 69Account
5
SMDR Printout Options
Toll Dial:
0 = All Calls (item 3, printout outgoing call only is still available)
1 = Dial “0” calls only
2 = Dial “1” calls only
3 = Dial “00” calls only
4 = Dial “1”, “0” calls only
5 = Dial “1”, “00” calls onlyToll Dial Data
6
DISA Security Code
01~15 digits, may be changed from station, per Program 30
If a security code is not programmed, outgoing trunk access via DISA 
will not require a security code when dialing.Data
Button 01 = blank
Button 02 is wild card 
(any digit from 1~9)
7
Credit Card Call Digit Length, 01~30 digits 
(see Program 43)Credit
Number of digits required 
when “0” is the first digit 
dialed; if this number of 
digits is not dialed, the 
system will disconnect the 
call after 20 seconds. “0” is 
counted as a digit. 
Example: 0 + 714 + 583 - 
3700 = 11 digits; 11 should 
be programmed as a 
minimum in this case.
See table below.SELECT = 2~7 (Item)
Make a selection from 
the table below. 
						

							System & Station
Program 60-2~7 – SMDR Output/Account Code Digit Length
Strata DK Programming 5/993-141
System & Station
Program 60-2-7 Overview
This program assigns the type of data to send to the Station Message Detail Report (SMDR).
Item 2: SMDR Threshold Time
The time that a call must be in progress before it will register with SMDR can be set to 1 or 10 
seconds.
Item 3: SMDR Output
System output to a Station Message Detail Recording (SMDR) device can include information for 
both incoming and outgoing calls, or only for outgoing calls. Local and long distance call data will 
be sent out.
Item 4: Forced/Voluntary Account Code Digit Length
The Account Code entered at a station can vary in length from 4~15 digits. For Forced Account 
Code use, a call will not be completed unless the specified number of digits is entered by a station 
user. In the case of Voluntary Account Codes, the Account Code will not be sent to the SMDR call 
record unless the specified number of digits is dialed. Initialized data assigns a six-digit length for 
all Account Codes. See Program 60-1 and Program 69 for Verified Account Codes. 
Item 5: Station Message Detail Recording (SMDR) Printout Options
This option selectively deletes local call data and allows long distance/toll call data only to be sent 
out the SMDR port. The type of long distance/toll call data that prints out is selected by long 
distance prefix codes 0, 1, 00, or 1 or 0.
Item 6: Direct Inward System Access (DISA) Security Code
The optional security code (1~15 digits) is required for incoming DISA calls to access outgoing 
CO lines. If the DISA security code is not set in programming, DISA users can access outgoing 
lines without dialing a security code. This code is not required for DISA internal calls to stations. 
The DISA security code can also be changed from stations enabled in Program 30. If the DK280 
built-in Auto Attendant is installed, make sure to program a DISA security code to prevent Auto 
Attendant callers from making unauthorized external DISA calls by using the DISA access feature 
(Dial 
).
Item 7: Credit Card Call Digit Length
Station users bypassing Toll Restriction with the “0 +” Credit Card Calling feature (Program 43) 
must dial a predetermined number of digits including the “0.” This predetermined number is 
established with Item 7, and can be 1~30 digits. Set 11 digits in this program when using LCR.
Notes
lIf PBX code is dialed, numbers dialed after the code will be checked.
lIf A/C, O/C or SPCC code begins with “0”, “1”, or “00”, that call will print out.
lWhen accessing LCR feature, all digits sent to CO will be output. 
						

							System & Station
Program 60-8 – Call Forward External (Remote Change, Security) ID Code
3-142Strata DK Programming 5/99
Program 60-8 – Call Forward External (Remote 
Change, Security) ID Code
Processor Type:DK14, DK40i, All RCTUs
Program Type:System
Initialized Default:No digits
Program 60-8 Overview
Changes a telephone’s External Call Forward destination to [PDNs] but not [PhDNs] from outside 
the system. The person that wishes to change the destination must call into a DISA CO line, enter 
the telephone’s [PDN] +
 and then enter a security code plus the destination telephone 
number. CF/EXT ID code must be assigned to a telephone to allow callers to change the Call 
Forward-External destination of that telephone from a remote location by calling in on a DISA CO 
line.
The security code (1~15 digits) for each telephone is set with this program.
Important!
To allow Call Forward External, CO lines must be enabled for the following:
lTwo CO line connection in Program 10-1 and Program 15-5.
lOutgoing Access in Program 41 including DISA port numbers.




  6SNU   +ROG  6SNU  ‡‡‡ +ROG 6SNU+ROG 6SNU+ROG
Processor[PDN] Port RangeProcessor[PDN] Port Range
DK14 000~009 RCTUBA/BB 000~079
DK40i 000~027 RCTUC/D 000~239
RCTUA 000~031 RCTUE/F 000~335
Telephone Port 
NumberCF/EKT ID Code 
(1~15 digits)Telephone Port 
NumberCF/EKT ID Code 
(1~15 digits)Telephone Port 
NumberCF/EKT ID Code 
(1~15 digits)
More Codes
DATA = ID code (1~15 digits)
When entering less than 15 digits, enter digits, 
then press Hold.
LED Button 01 = blanks, erases data
LED Button 02 = a wild card (can be any digit 
from 1~9)
SELECT = 8
Telephone port number to 
which the CF Ext ID (security) 
code will be assigned. 
						

							System & Station
Program 69 – Verified Account Codes
Strata DK Programming 5/993-143
System & Station
Program 69 – Verified Account Codes
Processor Type:DK14, DK40i, All RCTUs
Program Type:System
Initialized Default:Blank




  6SNU   +ROG  6SNU ‡‡‡ +ROG 6SNU+ROG 6SNU+ROG
ProcessorVA C NProcessorVACN
DK14 000~299 RCTUBA/BB 000~299
DK40i 000~299 RCTUC/D 000~299
RCTUA 000~299 RCTUE/F 000~499
NameVACN 
(3-digit)Verified Account Code (1~15 digits)
123456789101112131415
More Codes
Verified Account Code (1~15 digits)
SELECT = Verified Account Code 
Number (VACN) 
						

							System & Station
Program 69 – Verified Account Codes
3-144Strata DK Programming 5/99
Program 69 Overview
Verified Account Codes (VACs) may be added, deleted, or changed with Program 69. Each 
Verified Account Code can be 1~15 digits long, but cannot exceed the Account Code length 
requirement set in Program 60-4. 
Account Codes may not conflict with (be the same as) emergency numbers in Program 44-91~93.
The following programs and options should be considered when establishing Verified Account 
Codes. 
Account Code Digit Length
Program 60-4 sets the digit length that must be dialed for all Account Codes: Forced (Verified/
Nonverified) and Voluntary (Verified/Nonverified). 
Full and Partially Verified Account Codes
Verified Account Codes can contain the same number of digits (full Verified Account Code) or less 
(partially Verified Account Code) than the length set in Program 60-4. 
If the quantity of digits in a VAC is the same as the Account Code digit length in Program 60-4, 
then all digits will be Verified; if the quantity of digits is less, then only those digits will be 
verified. Stations must have LED 14 ON in Program 30 to use Verified Account Codes.
If partially verified, the first part of the Account Code is verified and the remainder is not. For 
example, if VAC 2734 is set in Program 69, but the digit length is set to eight in Program 60-4, 
then the user must dial 2734 plus any other four digits to enter a partially Verified Account Code. 
There are many applications for partially VACs. For instance, using the code in the example 
above, the numbers 2734 could be the user’s dial restriction code and the remaining four digits 
could be a customer-client code, a sales order, etc.
Verified Account Code Toll Restriction Assignments
A Toll Restriction Class can be assigned with Program 70 to each of the 300 VACs. This feature 
can be used to change a telephone’s Class of Service to allow long distance calls from restricted 
telephones only when a verified account code is entered before dialing the long distance number. 
These calls will be recorded with the account code on the system SMDR output.
Verified Account Code Dial Requirement
 Assigned on a station-by-station basis in Program 30, LED 14 ON. All Account Codes dialed 
(Forced or Voluntary) from stations assigned in this program will be verified.
Code Change
Stations selected in Program 30, LED 15 ON, can change VACs by dialing the following:
[PDN] + 
&98< + 333~7