Toshiba Strata Dk14, Dk40i, Dk424 Programming Manual
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Toll Restriction Program 48 – Station Toll Restriction Classification Strata DK Programming 5/994-39 Toll Restriction Program 48 Overview This program assigns a combination of Digit Restriction and Station Restriction to each station port defined in the system. Digit Restriction If Digit Restriction is enabled for a particular station, the station is able to dial the number of digits defined in the Program 45-1 Toll Restriction dialing plan. ©Enter 1 in the Digit Restriction column to enable Digit Restriction for the selected station. This prevents a user from dialing a second call when dial tone is returned from a CO after the outside party disconnects. ©Enter 0 in the Digit Restriction column to disable Digit Restriction for the selected station. This allows toll restricted users to dial any number of digits (e.g., to an external voice mail device, computer, etc.). ©In systems prior to the DK280 Release 3.1 and in DK40i, digit restriction is always applied to restricted stations after dialing a number using system speed dial. With DK424 RCTU PCBs, digit restriction after dialing a number using system speed dial will only be applied to stations with digit restriction (Code 1) in this program. Station Restriction Station Restriction assigns Toll Restriction to individual station ports, in addition to previous restrictions. It includes eleven different choices (described below). One of the choices must be entered for each port. Station restrictions are overridden by lines disabled as defined in Program 45-2. If a station port has appearance of a line with restrictions disabled, the restrictions will be removed from the station on an individual line basis through Program 45-2. Enter one of the following codes in the Station Restriction column: EnterFunctionDescription 00 No Station Toll Restriction (default) 01Area Code Toll Restriction This restricts a station from dialing all area codes. 02 Area Code Toll Restriction and “0” or “1” as a first or second digit (for old plan 1, 2 or 3 or new plan 7, 8 or 9 - as defined in Program 45-1).This prevents the station from making any long distance calls or operator- assisted calls, in addition to outgoing calls outside the home area code. In applicable areas, this prevents long distance office codes from being dialed (if 1+NNX). 03 Class 1 Toll Restriction Class 1 area and office code restrictions are defined in Program 46, and exception office code tables in 46-10. 04 Class 2 Toll Restriction Class 2 area and office code restrictions are defined in Program 46, and exception office code tables in 46-20. 05 Class 3 Toll Restriction Class 3 area and office code restrictions are defined in Program 46, and exception office code tables in 46-30. 06 Class 4 Toll Restriction Class 4 area and office code restrictions are defined in Program 46, and exception office code tables in 46-40. 07 Class 5 Toll Restriction Class 5 area and office code restrictions are defined in Program 46, and exception office code tables in 46-50. 08 Class 6 Toll Restriction Class 6 area and office code restrictions are defined in Program 46, and exception office code tables in 46-60. 09 Class 7 Toll Restriction Class 7 area and office code restrictions are defined in Program 46, and exception office code tables in 46-70. 10 Class 8 Toll Restriction Class 8 area and office code restrictions are defined in Program 46, and exception office code tables in 46-80.
Toll Restriction Program 48 – Station Toll Restriction Classification 4-40Strata DK Programming 5/99
Strata DK Programming 5/995-1 Least Cost Routing Least Cost Routing5 The following provides you an overview of the Least Cost Routing (LCR) feature and step-by-step instructions to fill in the Least Cost Routing System record sheets. The quantities of LCR plans, CO line groups, etc. vary between processors. This chapter and the LCR record sheets note these differences when they exist. LCR enables the system to automatically route each outgoing voice call over common carriers and selected lines. The customer chooses these lines for the specific time of day, and for system users with varying priorities. If the system is programmed properly, LCR can select the most economical route. If the best routes are unavailable, users with priority can access more expensive outgoing routes. Several elements of LCR must be defined in programming. For LCR to function properly: ©line groups must be created in Program 16; ©line restrictions must be set in Programs 40 and 41; and ©the area dialing plan must be assigned in Program 45-1. LCR Features Parameters Enables LCR features, including a warning tone for last choice route number, a comfort dial tone during LCR processing, and the Long Distance Information dialing plan. Home Area Code Notifies LCR software of the area code of the installation site. Special Codes Notifies LCR of special emergency and operator codes that will be automatically routed as a local call, without unnecessary delay. Long Distance Information Plan Number Notifies LCR software how to route a long distance information call. Local Call Plan Number Notifies LCR software which call routing plan is designed to handle local and special calls.
Least Cost Routing LCR Conditions 5-2Strata DK Programming 5/99 Timeout after 0 (Zero) Notifies the system of the time delay to the user after dialing a 0, before a regular operator is accessed. Area Code and Office Code Exceptions Separate area code tables and office code exception tables (quantity listed below) can be defined - one for each available call routing plan. Each table defines the area codes that are handled by the particular routing plan. According to the tables defined, specific exception office codes can be routed through a different call plan than the overall area code plan. Schedule Assignments Call Routing Plans These plans (quantity listed above) can send the outgoing calls of different groups of stations according to a time schedule, and call route definitions. Route Definitions Groups of CO lines assigned to special common carriers, foreign exchange lines, or other special services can be specified as call routes. LCR Modified Digit Assignments Carrier codes can be programmed to dial automatically when a call is placed over the appropriate route. Digits can be added to the front or back of special common carrier codes or other access numbers to make placing calls an invisible process for the user. Digits may also be deleted from the front of the dialed number. LCR Station Access Priority Assignments Each station port defined in the system may be assigned to one of four station priority groups. The groups can have varying access to the defined call routes at different times of day. Each group is partitioned from the other groups. LCR Conditions If a station has direct line appearances, or Pooled CO Line buttons programmed to allow direct outgoing line access, LCR is bypassed using the 3RROHG/LQH or a CO /LQH button. LCR accommodates special code dialing, such as 911 for emergency response, 1-411 or 411 for information, or 800 area code toll-free numbers. These calls can be directed to the local call route (see Program 50-31~35). Important!Always provide emergency service access for numbers such as 911. Standard telephones that are Toll Restricted should be required to use LCR to place outgoing calls. This prevents Toll Restriction defeat when the K4RCU or RRCS times out. ProcessorArea Code and Office Code Exception TablesCall Routing PlansProcessorArea Code and Office Code Exception TablesCall Routing Plans DK14 8 8 RCTUBA/BB 8 8 DK40i 8 8 RCTUC/D 16 16 RCTUA 8 8 RCTUE/F 16 16
Least Cost Routing LCR CO Line Programming Reference Table Strata DK Programming 5/995-3 Least Cost Routing LCR CO Line Programming Reference Table 1. Use Program 16 to assign CO lines in groups per the reference table below. 2. Use Program 40 to allow CO line access to stations using LCR for outgoing calls. 3. Use Program 41 to deny outgoing CO line access, except for LCR access. Important!Area code and office code structure must be defined by Toll Restriction Dial Plan for LCR to work properly. 4. Use Program 45-1 to enable the dial plan that is appropriate for the area where the LCR calls will originate. 5.Under the column labeled “CO Line Type/ Comments,” enter the service type, the common carrier name, or the line type for each line group, e.g., local line, Foreign Exchange (FX) to 818 (LA), WATS (out of state), etc. 6. Refer to the Program 40 to restrict stations from incoming and outgoing access of lines, including using LCR. All stations that must use LCR to make outgoing calls must not be restricted in this program. These restrictions do apply to LCR. 7. Refer to Program 41, to restrict stations from accessing outgoing lines, except through LCR. All stations that must use LCR for outgoing calls must be restricted from line access in this program. ProcessorCO Line GroupProcessorCO Line Group DK14 1~4 RCTUBA/BB 1~8 DK40i 1~8 RCTUC/D 1~16 RCTUA 1~8 RCTUE/F 1~16 Line GroupCO Line in GroupCO Line Type/Comments 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16
Least Cost Routing Program 50-1 – LCR Parameters 5-4Strata DK Programming 5/99 Program 50-1 – LCR Parameters Processor Type:DK14, DK40i, All RCTUs Program Type:Least Cost Routing Initialized Default:All LEDs OFF Program 50-1 Overview This program defines general operating parameters for LCR software. lProgram 40 denies CO line access via LCR, but denies all other access methods. lProgram 41 allows CO line access via LCR, but denies all other outgoing access methods: (#7001~#7200, 801~816, Line button). lToll Restricted standard telephones should be forced to dial outgoing calls via LCR. This is to prevent Toll Restriction defeat when the QRCU3, K4RCU3, K5RCU or RRCS times out. LED 01: Enable System LCR LED 01 ON: LCR software is enabled system-wide. For the Hospitality Management Information System (HMIS), this LED must always be set to ON. LED 01 OFF: LCR software is disabled. None of the LCR programming referred to by this section is recognized. Dial 9 access assigned in Program 16 is enabled. LED 02: Not used LED 03: 555 LDI Route Per Program 50-4 LED 03 ON: LCR routes long distance information (LDI) calls over the plan number specified in Program 50-4. LED 03 OFF: LCR routes LDI calls using area codes specified in route plans in the following table, as it would for any other call. 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG LEDONOFF 01Enable System LCR No LCR 02Not Used Not Used 03555 LDI Route per Program 50-4 Per Area Code Table 04Dial Tone After LCR Access Silent 05Warning Tone Last Choice Route Number No Warning Tone 10No CO Dial Tone After Line Access CO Dial Tone (R4.15) ProcessorRoute Plans SupportedProcessorRoute Plans Supported DK14 8 RCTUBA/BB 8 DK40i 8 RCTUC/D 16 RCTUA 8 RCTUE/F 16 Press LED Buttons for each LCR parameterSELECT = 1
Least Cost Routing Program 50-2 – LCR Home Area Code Strata DK Programming 5/995-5 Least Cost Routing LED Button 04: Dial Tone After LCR Access LED 04 ON: Station users hear a simulated dial tone immediately after dialing the access LCR code (typically 9), until the first digit of the phone number is dialed. The dial tone is simulated to assure the user of the system’s proper operation, but it is not a functional dial tone. For HMIS, set LED 04 ON. If LED 04 is OFF, station users hear nothing after dialing the LCR access code until the destination rings or issues a busy signal. LED Button 05: Warning Tone Last Choice Route Number LED 05 ON: The user is notified with a warning tone to indicate that LCR has routed the call over the least desirable route number. The most expensive route is typically programmed to be the least desirable. A user has three choices upon hearing the warning tone: ©Ignore the tone, LCR places the call using the least desirable route. ©Hang up and try later to save money. ©Activate the Automatic Call Back feature. The appropriate line group calls the user back when a more desirable route number becomes available. LED 05 OFF: No warning tone sounds. Program 50-2 – LCR Home Area Code Processor Type:DK14, DK40i, All RCTUs Program Type:Least Cost Routing Initialized Default:Leaves the home area code blank Program 50-2 Overview LCR matches the area code entered here with the LCR route plan containing the home area code in its Area Code Table. (The home area code is later entered into one of the available LCR route plans through Program 51). Thus, LCR is informed of how to handle local calls. Typically, systems are configured to have the LCR route plan containing the home area code as the same as the local route plan defined in Program 50-5. Typically you would program it to be Route Plan Number 1, rather than the default Plan 16. 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG DATA = Home (local) area CodeSELECT = 2
Least Cost Routing Programs 50-3 (1~5) – LCR Special Codes 5-6Strata DK Programming 5/99 Programs 50-3 (1~5) – LCR Special Codes Processor Type:DK14, DK40i, All RCTUs Program Type:Least Cost Routing Initialized Default:911 in 31, all other codes blank Programs 50-3 (1~5) Overview This program allows special 1~4 digit codes such as 911 to be routed over the local call route immediately when dialed. If Enhanced 911 (E911) is required, E911 programs should be used instead of this program. You can enter five special codes in the spaces provided next to 31~35. The codes can be a maximum of four digits, and should include items such as 911 for emergency calls, and 411 or 1+411 for local information, etc. When any of these codes are dialed, LCR is flagged to treat the call as follows: ©The call is sent over the local call route plan specified in Program 50-5. ©No additional digits need to be dialed. They are not necessary. Therefore, the call is put through immediately. 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG SELECT =Special Code (4 Digits)Examples 31911 32411 33 34 35 DATA = Special Code Enter the code from the table below. Key 01 = blankSELECT = 31~35 Enter 31~35 to indicate the special code.
Least Cost Routing Program 50-4 – LCR Long Distance Information (LDI) Plan Number Strata DK Programming 5/995-7 Least Cost Routing Program 50-4 – LCR Long Distance Information (LDI) Plan Number Processor Type:DK14, DK40i, All RCTUs Program Type:Least Cost Routing Initialized Default:See the legend below Program 50-4 Overview Enter the number of the LCR route plan over which long distance information calls will be routed. Typically, long distance information calls are routed over the local call route defined in Program 50-5. ©If you choose the long distance information plan in Program 50-1, the call is routed as defined by this table. ©Typically, LDI Plan Number = Local Call Plan Number. 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG ProcessorLDI Route PlansLDI Route Plans DefaultProcessorLDI Route PlansLDI Route Plans Default DK14 01~08 08 RCTUBA/BB 01~08 08 DK40i 01~08 08 RCTUC/D 01~16 16 RCTUA 01~08 08 RCTUE/F 01~16 16 DATA = LDI Route Plan (see Legend below)SELECT = 4
Least Cost Routing Program 50-5 – LCR Local Call Plan Number 5-8Strata DK Programming 5/99 Program 50-5 – LCR Local Call Plan Number Processor Type:DK14, DK40i, All RCTUs Program Type:Least Cost Routing Initialized Default:See the legend below Program 50-5 Overview The Local Call Plan handles special codes and operator calls. Of the 16 Route Plans available for LCR call processing, define one as the Local Call Plan, typically Route Plan 1. Enter the number of the plan over which local calls, operator-assisted/0+ calls, and special code calls will be routed. 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG ProcessorLocal Call Plan NumberLocal Call Plan DefaultProcessorLocal Call Plan NumberLocal Call Plan Default DK14 01~08 08 RCTUBA/BB 01~08 08 DK40i 01~08 08 RCTUC/D 01~16 16 RCTUA 01~08 08 RCTUE/F 01~16 16 DATA = Local Call Plan (see Legend below)SELECT = 5