Toshiba Strata Dk14, Dk40i, Dk424 Programming Manual
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Overview Alphabetical Program Listing Strata DK Programming 5/991-7 Overview Feature or TopicProgram Number Account Codes 15, 70, 39, 69, 30, 60 ACD03, 09, *09, 10-4, 11, 14-0, 14-1, *14-1, 14-2, *14-2, 14-3, 14-4, 14-5, 14-6, 14-8, 14- 9, 14-71, 14-72, 14-73, 15, 17, 18, 35, 39, 71-1~3 Add-on Module *29 Alarm Sensor 39 All Call Voice Page 05, 10-2, 31, 39 Alert Signal 39 Alternate Point Answer 10-1 Amplified Conference (External)10-2, 10-3 ANI10-3, 20, 39, *51, *52, 59, 60-1, 71-0~5), 72, 77-4 Attendant Console 03, 58-1, 58-2, 58-4, 58-5, 59 Auto Attendant (Built-in) 09, 10-3, 23~26, 78, 81~89 Automatic Busy Redial (ABR) 10-1, 16, 30, 39 Automatic Callback 05, 39, 10-2 Automatic Hold 35 Automatic Hold Recall 34 Automatic PCB Recognition 91 Automatic Preference 32 Automatic Release Hold/VM Port15 Background Music 05, 10-2, 19, 39 Busy Override 05, 31 Busy Station Transfer/Ringing 35 Cabinet Type Identification *03 Call Blocking (VM Ports) 31 Call Forward Blocking with Handsfree35 Call Forward External 05, 12, 15, 41, 60-8 Call Forward Station Ring (ground/loop start lines) *80 Call Forwarding (all types) 10-2, 36, 39, 40 Call Park Orbits *05, *37, 39, 58-4, 59 Call Pickup 10-1, *15, *31, 39 Call Transfer with Camp-on 10-1 Caller ID03, 10-3, 20, 39, *50, *51, *52, 59, 60-1, 77-4, (DK 14 only: 76-1, 76-2) Camp-on 10-2, 31, *34, 37 Centrex/PBX Compatible 42-0, 42-1~8, *45 Centrex Ringing Repeat 10-1 CO/Centrex/PBX Feature Buttons39, 42-0, 42-1~8 CO Line Access 39, 40, 41 CO Line Alpha Identification 93 CO Line Groups 16 CO Line Reseize Guard Time 10-1, 42-0 CO Line Queuing 05, 16 CO Line Ringing 78, *80, 81~89, *81, *84, *87 Conferencing 10-1, 10-2, 10-3,15 Credit Card Calls (0 + dialing) 43, 60-7 Data Port/DIU Configuration 20, 21, 22, 39 DAY/NIGHT Mode10-2, 78, 81~89, *80, *81, *84, *87 Delayed Ringing *80, 82, 83, 85, 86, 88, 89 Digital Telephone 03, 27, 30, 38, 39, 80, 92-5 Direct Inward Dialing (DID) *09, 15, 17, *17, 30, 71, 72 Direct Inward System Access (DISA)15, 10-1, 60, 78 Direct Station Selection Buttons29-1~29-8, 39 Directory Number04, *04, *33, 39, 71-(0-3), *71, *72, *73, 79, *79, 81-89, *81, *84, *87 Directory Number Buttons 39 DISA Code Revision 04, 05, 30, 40, 41 Distinctive Station Ringing 10-2, 80 Distributed Hunt*04, 33, *40, 71-(0-3), 81-89, *81, *84, *87 DKAdmin 77-1 Feature or TopicProgram Number Alphabetical Program Listing This alphabetical program listing gives you features/topics and the corresponding Strata DK program numbers that relate to the topic
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Overview Alphabetical Program Listing 1-8Strata DK Programming 5/99 DNIS12, 17, 20, 60-1, 71-(0-5), 72, 77-4 Do Not Disturb 39 Do Not Disturb Override 05, 30 Door Lock Control 39, 77-1, 77-2 Door Phones 05, 77-1, 77-2, 79, *79 DSS Console Features 03, 28, 29-1~29-8, 10-2 DSS DKT/EKT 28 DTMF and Dial Pulse Assignments10-1, 15, 30, 39 DTMF Receiver (QRCU3, K5RCU, RRCS) Operation03, 12, 15 DTMF Signal Time, CO lines (80/160 ms)10-1 DTMF Signal Time, VM Ports (80/160 ms)10-2 DTMF Tone/No Tone/Padded Tone Return10-2 DTMF Continuous Tone (2000-series DKT)35 Emergency Numbers 44-91~93 Enhanced 911 (E911)*11-0, *11-1, *11-2, *11-5, *11-6, *11-8, *12, *13 Exclusive Hold 10-1 Executive Override 05, 10-2, 30 External Page Interface 10-2, 77-1, 77-3, 78 External Zone Paging 05, 77-1, 77-3 Fixed Call Forwarding 36, 39 Flash Key Assignment 39 Flash Timing 12 Flexible Access Code Numbering05, *05 Flexible Button Assignments 38, 39 Flexible Directory Numbering 04, *04, 05, 39 Flexible Line Ringing Assignment81~89 Flexible PCB Slot Configuration91-9, 91-1, 03 Forced and Voluntary Account Codes15, 30, 60, 39 Group Paging 05, *30 Group Pickup *31 Feature or TopicProgram Number HMIS03, 50-1, 50-2, 50-3, 50-4, 50-5, 50-6, 51, 52, 53, 54, 55-0, 55-1/2, 56, 60-2, 60-3, 76-1 ISDN10-1, 10-4, 16, *16, *42-1, *42-2, *43-1~3, *44, *60, *61, *62, *63, *64-1, *64-2, *65, *66-1~7, *67- 1~4, *68-1, *68-2, *69-1, *69-2 Handsfree Answerback 17, 31 Hold/Park Recall Timing 34 Hunting, Station 10-2, 22, 33 Immediate Transfer with Soft Key10-2 Initialization (system programs)91-9, 91-1, 90 Initialization (system/personal memory)91-9, 92 Keystrips 38 Least Cost Routing *45-2, *45-3, *45-4, 50~56 Liquid Crystal Display Features10-2, 35, 39 Logical Port Display/Change 01 RAM Memory Test 00 (Part 2) Message Center 13, *32 Message Waiting/Flash 05, 10-2, 12, 35, 39 Microphone Control 30, 39 Modem Pool Port Assignment 20, 21 Music-on-Hold 77-1 Night Pickup Code 05 Night Ringing over External Page77-1, 77-3, 78 Night Transfer 29, 39, 59, 77-1, 78 Night Transfer Lock *36, 39, 59, 74 Off-hook Call Announce 03, 30, 31, 39 On-hook Dialing 32 Outgoing Call Restriction 41 Paging-DKT/EKT (Also see Group Paging and External Paging)31, 39 Passwords-Remote Programming00 Pause Timing 12, 39 PBX Access Code 42-1~42-8 PBX Backup 42-0 Feature or TopicProgram Number
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Overview Alphabetical Program Listing Strata DK Programming 5/991-9 Overview Physical Port Display/Change 02 Pooled CO Lines 16, 39 Pooled Line Buttons 16, 39 Pooled Line LED – No Flash 31 Port/Station Number Assignment04 Privacy/Non-Privacy 31, 30, 39 Privacy Override 10-2, 30, 31 RAM Test (see Memory Test) 00 (Part 2) Redial Last Number 39 Remote Administration and Maintenance00, 03, *09, 77-1, 78 Repeat Last Number Dialed 39 Ring Transfer 10-1, 37 Ringing Repeat 10-1 Ring Tones 80 Ring Flash Assignments *71~*73, 81~89, *81, *84, *87 Ringing Line Preference 32, 81~89 RS-232 Interface03, (41, 42, 43, 49), 20, 76, 77-1, 77-4 Saved Number Redial 39 Security Code (CF-EXT.) 60-8 Security Code (DISA) 05, 30, 60-6 Security Code (R. Maintenance)00 Slot Assignment 03 Software Version 00 Speakerphone Assignment 30 Speed Dial 10-1, 30, 39 Speed Dial Clear 92 Speed Dial Entry Timeout 10-3 Standard Telephone Options 10-2, 30, *34, 35 Station Class of Service 30, 31, *34, 35 Station Hunting (Data Calls) 22 Station Hunting (Voice Calls) 33 Station Message Detail Recording (SMDR)03, 60-1~60-7, 76, 97 Station-to-Station Volume 10-1 SMDI VM Interface03, 10-2, 10-3, 13, 31, *32, *40, 76 Feature or TopicProgram Number T1 Assignments *41, *42 Tandem CO Line Connections 10-1, 15 Tenant Service *15, *36, 39, 77-3, 74 Tie Lines 03, 04, 15, 17, 30, 37, 71, 72 Toll Restriction 10-1, 30, 35, 41~48, *45-1~3 Toll Restriction Override 10-1 Toll Restriction Override Code Revision30 Toshiba Proprietary VM Interface03, 10-2, 13, *32 Transfer Privacy 10-1 Traveling Class 44-1~8 Traveling Class Code Revision 30 Verifiable Account Codes 15, 30, 39, 60, 69, 70 Verifiable Account Codes Revision30 Voice Mail Interface 10-2, 31, 33, 39 Voice or Tone Signaling 05, 10-1, 10-2 Volume Reset (Digital Telephones)92-5 Volume Set (Digital Telephones)27 Voluntary Account Codes 39 Feature or TopicProgram Number
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Overview How to Program a Strata DK System 1-10Strata DK Programming 5/99 How to Program a Strata DK System Fill out the record sheets that are provided, then enter this data using a 20-button LCD digital (DKT) or electronic (EKT) telephone. Strata DK enables you to enter data from an on-site or off- site PC with Toshiba DKAdmin software. Toshiba highly recommends this easier method of programming. DK14/DK40i: the programming telephone must be any 20-button LCD DKT (or EKT, DK40i only). The DKT must be connected to a Base KSU, PDKU, RDSU, QCDU, or KCDU digital port. An EKT must be connected to a PEKU port. DK424: the programming telephone must be a 20-button LCD DKT or EKT connected to circuit 6 of a PDKU or PEKU installed in cabinet slot 11 and/or slot 12. NoteTelephones connected to an RDSU or PESU cannot be used to program DK424. Programming Section Layout Each programming section within a chapter begins with the program’s number and title, followed by processor and program type, initialized default, program sequence, then record sheets. A program overview and additional program information are given after the record sheets (see Figure 1-1). NoteSome common program sections also include examples for your convenience. Program 30 Overview Program 30 Station Class of ServiceSystem Programs Program 30 enables or disables features for individual telephones at the station level. The following text describes Program 30 LEDs. Privacy Override, LED 19With Privacy Override enabled (LED 19 ON), a station can override calls and listen to a CO line conversation by pressing a common CO line button (not a [DN] button). You can set a warning tone for Privacy Override (see Program 10-2). SELECT = Station Logical Port Number(s) Buttons/LEDs Light LEDs for the port specified in the last step. All LEDs marked with an “X” in the table below should be lit. 2174 Feature LED 20 19 18 17 16 15 14 13 12 11 10 09 08 07 06 05Port Processor Type: DK14/DK40/DK424 Program Type: System Initialized Default: LEDs 01, 05 and 07 for all ports Program 30 Station Class of Service Program 30 Station Class of ServiceSystem Programs Number/Title Program Sequence Record Sheet Program Overview Additional Program Information Processor Type Program Type Gives the type of processor that is compatible with the given program. Be sure to read this information before attempting to use a program with your system application. Type of function the program performs. Can be: Initialization, Test System, Station, Toll Restriction or Least Cost Routing. Default configuration set by Program 91-9 “System Initialization” when the system is first installed or re-initialized. Additional details on the program features that were given on the system record sheet. Keystrokes for entering data from system record sheets follow a pattern, consisting of a five-step process described and illustrated in “Program Sequence” on Page 1-13. Provides a list of available features. The sheet is used to record the assignment of features or the operation of each program. Each sheet provides space to record data. This data will be referred to when programming the system. Brief description of program function(s). Initialized Default Figure 1-1 System Record Sheet Sample
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Overview How to Program a Strata DK System Strata DK Programming 5/991-11 Overview Program Sequence Detailed data entry instructions are on the top of each record sheet (see Figure 1-2). äTo use the program sequence on the record sheet 1. From the programming telephone, enter the programming mode by pressing a series of shaded buttons. The shaded buttons represent the entry sequence for all programs. 2. Enter the program number. This sequence is unique for every program. The buttons are white on every record sheet. 3. Enter the program data. Again, this sequence is unique for every program. The buttons are white on every record sheet. To make another entry, repeat this step until ready to exit the current program. 4. Exit the current program. This sequence never changes, and the buttons are always shaded. Upon exiting the current program, repeat Step 2 to enter another program, or continue with Step 5 to exit the programming mode entirely. 5. Exit the programming mode by pressing the same button sequence as in Step 4. This sequence also never changes and is always shaded. More Data Another Program Step 1 Enter Program Mode (Do not press or [DN] button) Step 2 Enter Program NumberStep 3 Enter Program Data Step 4 Exit Current Program Step 5 Exit Program Mode and/or (LED Buttons) or 1697 Figure 1-2 Programming Button Sequence Overview
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Overview How to Program a Strata DK System 1-12Strata DK Programming 5/99 Programming Data Variations There are two different ways to enter data in Step 3 (Figure 1-2) of a program: pressing the buttons on the dial pad and pressing the LED buttons. Many programs are multidimensional and involve both types of entry. Simple Programs Simple programs such as Program 00, only require data to be specified through the dial pad. Data entered from the dial pad displays on the programming digital or electronic telephone’s LCD, along with prompts and confirmations. Multidimensional Programs Once a program number is entered, the first dimension (usually a CO line number, a station port number, or a range of ports) must be specified. Upon specifying this first dimension on the dial pad, programming button LEDs 01~20 light in the default configuration. The status of each LED can be changed by pressing its associated button. Pressing the button while its LED is lit turns the LED OFF; pressing the button while its LED is OFF turns the LED ON. An example of multidimensional programming is Program 30. Range Programming Data can be entered for a range of stations, [DN] reference ports and CO lines with some programs. äTo enter a range äEnter a “ ” between the starting point of a range and the ending point of a range. For example, to program the station range of 001~010 for Program 35, press . ©When programming a range of station ports, the station’s programming LEDs indicate whether the data programmed matches for all items in the range: ©LED ON: Indicates that all ports in the range are programmed with the data choice that lights the particular LED. ©LED OFF: Indicates that all ports in the range are programmed with the data choice that does not light the particular LED. ©LED Flashing: Indicates that data is currently inconsistent for all ports in the range. Some may be programmed with the LED ON; some with the LED OFF. CO Line Programming Since the programming telephone only has 20 buttons, data can only be entered for 20 CO lines at a time. äTo program another range äPress the 3DJH or 6FUROO button below the LCD. For example, to change from one range to another in Program 15, enter the program code, then press 6FUROO to advance or 3DJH to go back to another range. If the programming telephone is a digital telephone, all CO lines within a range can be activated or deactivated for a feature by pressing the 9R O s/9RO t buttons. äPress 9ROs to turn all LEDs ON; press 9RO t button to turn all LEDs OFF.
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Overview How to Program a Strata DK System Strata DK Programming 5/991-13 Overview äTo check the status of a CO line in Program 15 1. Press the 0RGH button (below the LCD) after entering the program code. 2. Then enter the CO line number to be verified. 3. Press to display the status of the CO line and to advance to the next CO line. Programming LED Buttons Keystrip Template You place a special buttonstrip template (see Figure 1-3) over the 20 flexible feature buttons of the programming telephone. The template assigns a series of numbers to each of the 20 buttons that correspond with tables found on the record sheets for programming purposes. Since each button represents more than one CO line, depending on the CO line range selected, the template assigns more than one number to each button. 1020 0919 0818 0717 0616 0515 0414 0313 0212 0111 9 8 7 6 5 4 3 2 1 0 9 8 7 6 5 4 3 2 1 0 1843 LED Buttons and CO line numbers (01~20) CO line numbers (21~200) Last digit of EK port number for programs with a format like *71, *72, and *73 2000-series digital telephone strip - supplied with each Strata DK Programming Manual and each Documentation Package that ships with the system. Can also be used with 6000- and 6500-series electronic telephones. 1000-series digital telephone strip - shows programming button/LED assignment locations. Shown as reference only - not available as an individual strip. 29, 49, 69 89, 109, 129, 149, 169, 189 28, 48, 68 88, 108, 128, 148, 168, 188 27, 47, 67 87, 107, 127, 147, 167, 187 26, 46, 66 86, 106, 126, 146, 166, 186 25, 45, 65 85, 105, 125, 145, 165, 185 24, 44, 64 84, 104, 124, 144, 164, 184 23, 43, 63 83, 103, 123, 143, 163, 183 22, 42, 62 82, 102, 122, 142, 162, 182 21, 41, 61 81, 101, 121, 141, 161, 18140, 60, 80 100, 120, 140, 160, 180, 200 39, 59, 79 99, 119, 139, 159, 179, 199 38, 58, 78 98, 118, 138, 158, 178, 198 37, 57, 77 97, 117, 137, 157, 177, 197 36, 56, 76 96, 116, 136, 156, 176, 196 35, 55, 75 95, 115, 135, 155, 175, 195 34, 54, 74 94, 114, 134, 154, 174, 194 33, 53, 73 93, 113, 133, 153, 173, 193 32, 52, 72 92, 112, 132, 152, 172, 192 31, 51, 71 91, 111, 131, 151, 171, 191 30, 50, 70 90, 110, 130, 150, 170, 190 01, 21, 41, 61 81, 101, 121, 141, 161, 181 02, 22, 42, 62 82, 102, 122, 142, 162, 182 06, 26, 46, 66 86, 106, 126, 146, 166, 186 07, 27, 47, 67 87, 107, 127, 147, 167, 187 11, 31, 51, 71 91, 111, 131, 151, 171, 191 12, 32, 52, 72 92 112, 132, 152, 172, 192 16, 36, 56, 76 96, 116, 136, 156, 176, 196 17, 37, 57, 77 97, 117, 137, 157, 177, 197 03, 23, 43, 63 83, 103, 123, 143, 163, 183 04, 24, 44, 64 84, 104, 124, 144, 164, 184 08, 28, 48, 68 88, 108, 128, 148, 168, 18809, 29, 49, 69 89, 109, 129, 149, 169, 189 13, 33, 53, 73 93, 113, 133, 153, 173, 19314, 34, 54, 74 94, 114, 134, 154, 174, 194 18, 38, 58, 78 98, 118, 138, 158, 178, 19819, 39, 59, 79 99, 119, 139, 159, 179, 199 05, 25, 45, 65 85, 105, 125, 145, 165, 185 10, 30, 50, 70 90, 110, 130, 150, 170, 190 15, 35, 55, 75 95, 115, 135, 155, 175, 195 20, 40, 60, 80 100, 120, 140, 160, 180, 200 Figure 1-3 LED Buttons Programming Keystrips
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Overview First-time Programming 1-14Strata DK Programming 5/99 First-time Programming Follow these general procedures the first time you install a system or after major hardware changes and/or you need to start from scratch. Step 1: Check Minimum Hardware Requirements A system must have the following minimum hardware installed for programming, as described in the Installation chapters of the Strata DK Installation and Maintenance Manual. äTo check hardware requirements on the DK14 and DK40i 1. Make sure the base cabinet power supply was tested and is functional. 2. Make sure a 20-button digital LCD DKT telephone (equipped with a programming template) is connected to any digital telephone circuit (Base KSU, PDKU, QCDU, KCDU or RDSU digital port); or make sure that a 20-button electronic LCD EKT telephone is connected to a PEKU electronic port (not PESU). ©DK14 and DK40i: make sure the Base KSU’s BATT jumper is in the ON position. äTo check hardware requirements on the DK424 1. Make sure the base cabinet power supply was tested and is functional. 2. If using an RCTUE/F, remove the small jumper PCB (MBJU) from the front side of the DK424 base unit backplane (between slot R11 and the RCTU slot. All other RCTUs require the MBJU PCB. 3. Make sure an RCTUA, RCTUBA, RCTUC/D or RCTUF is installed and that its BATT jumper is in the ON position. 4. Make sure a PDKU or PEKU, is installed in Slot S11 or S12 in the base cabinet (S11 if RSIU is not installed, S12 if RSIU is installed in S11). 5. Make sure a 20-button LCD DKT or EKT telephone (equipped with programming template) is connected to physical port 005 and/or port 013 (PDKU or PEKU - circuit 6/slot 11 and/or circuit 6/slot 12). Do not use RDSU or PESU. Step 2: Initialize the System 1. From a 20-button LCD programming telephone, or from DKAdmin on a PC, run Program 91– 9 twice in succession to initialize the system. At this point it is not necessary that all PCBs are installed. However, if they are, Program 03 codes are automatically assigned to the appropriate slots. CAUTION!If you run Program 91-9 while the system is in service, all program data is erased and all calls are dropped. Program 91-9 sets the following elements to initial default status: ©Data for Programs 00~*99 ©Speed Dial Memory ©Logical/Physical Port Locations ©Voice Mail Identification Codes ©Character Message Memory
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Overview First-time Programming Strata DK Programming 5/991-15 Overview ©Timed Reminders ©Digital Telephone Volume Levels ©Call Forward Memory (Power OFF, then ON). ©Station Message Waiting Status ©Caller ID Lost Call Memory 2. Install all PCBs. Run Program 91-1 to inform the software of the system hardware configuration. Step 3: Run Programs 03 and 19-1 1. Run Program 03 for all PCBs that have options. 2. Run Program 19-1 to inform the software of the system option Alternate BGM slot. Step 4: Run Program 00 äRun Program 00 - Part 1 to assign remote maintenance security codes. Run Program 00 - Part 2 to test the processor and RAM. Step 5: Set Date, Time and Day You can set date, time and day anytime - individually or all. 1. Use DKT or EKT assigned to logical Port 000 or attendant console. 2. Make sure the handset is on-hook. 3. Set the date: 4. Set the time: 5. Set the day: Step 6: Run Additional Programs as Required [PDN]#6515HGLDO [PDN]#652 5HGLDO [PDN]#6535HGLDO Date in year/month/day format (YYMMDD). If month or day is single digit, precede with a zero. Time in hours/minutes/seconds format (HHMMSS from 000000 to 235959). If any of these values is single digit, precede with a zero. Enter the digit for today’s day:= Sunday= Monday = Tuesday= Wednesday= Thursday = Friday= Saturday
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Overview Programming Examples 1-16Strata DK Programming 5/99 Programming Examples Some commonly used programs have explicit examples (listed below). Refer to these pages to help familiarize you with running these programs. ProgramPage Program 91-9—System Initialization2-2 Program 90—Initializing Programs 00~*992-4 Program 91-1—Automatic PCB Recognition and Logical/Physical Port Initialization2-6 Program 92—Initializing Speed Dial Numbers, VM ID Codes, Character Message Memory, Timed Reminders, Digital Telephone Volume, and Call Forward Backup Memory2-9 Program 00—Software Check2-12 Program 03—DK14 Slot Assignments and DK14/DK424 Flexible PCB Slot Assignments3-3, 3-4, 3-6 Program 04—Station Logical Port Primary Directory Intercom or Number Assignment3-12 Program 30—Station Class of Service3-73 Program 33—Station Hunting3-90