Toshiba Strata Dk14, Dk40i, Dk424 Programming Manual

							System & Station
Program *09 – [PDN], [PhDN], DH, ACD or Modem DID Ext. Assignments
Strata DK Programming 5/993-25
System & Station
Program *09 – [PDN], [PhDN], DH, ACD or Modem DID 
Ext. Assignments
Processor Type:See legend below
Program Type:Station
Initialized Default:See legend below




  6SNU
  +ROG  6SNU  +ROG 6SNU+ROG 6SNU+ROG
Processor[PDN] 
Port 
Range[PDN] Ext. 
#[PhDN] 
Port 
Range[PhDN] 
Ext. #DH Group 
PortsDH Ext. # 
DefaultACD 
Port #ACD Ext. #RMDS/IMDU 
Modem PortModem 
[PhDN] Ext. #
DK14 000~009 10~19 500~509 50~59 900~915 Blank N/A N/A N/A N/A
DK40i 000~027 10~37 500~527 50~77 900~915 Blank N/A N/A 031 41
RCTUA 000~031 200~231 500~531 500~531 900~915 Blank N/A N/A 035 235
RCTUBA/BB 000~079 200~279 500~579 500~579 900~915 Blank 090~097 290~297 085 285
RCTUC/D 000~239 200~439 500~739 500~739 900~915 Blank 250~265 450~465 245 445
RCTUE/F 000~335 100~435 500~835 450~785 900~915 Blank 345~360 850~865 340 840
[PDN], 
[PhDN], DH, 
ACD or 
Modem Port[PDN], [PhDN], DH, ACD 
or Modem Port
DID Ext. # (1~4 Digits)[PDN], 
[PhDN], DH, 
ACD or 
Modem Port[PDN], [PhDN], DH, ACD 
or Modem Port
DID Ext. # (1~4 Digits) [PDN], 
[PhDN], DH, 
ACD or 
Modem Port[PDN], [PhDN], DH, ACD 
or Modem Port
DID Ext. # (1~4 Digits) 
SELECT =  Port No. (see legend)
To add a port range, enter XXX

XXX 
(low port 

 high port). (Do not press # after entering a port range.) Then enter 
the lowest DID Ext. number as the first 
Ext. number in the range.DIAL = DID Extension Number (1~4 digits)
Press LED Button 01 to erase extension 
numbers. 
						

							System & Station
Program *09 – [PDN], [PhDN], DH, ACD or Modem DID Ext. Assignments
3-26Strata DK Programming 5/99
Program *09 Overview
This program assigns the routing destinations for incoming DID line calls. 
Program 
09 DID extension numbers can be routed to [PDNs], [SDNs], or [PhDNs], ACD 
Groups, or Distributed Hunt groups. Each [PDN]/[SDN] and/or [PhDN] can appear and ring 
(immediate, 12 sec. delay or 24 sec. delay with Program 
71, 
72 and 
73) on up to 120 
telephones. A DID extension number can ring up to 120 telephones maximum.
Any DID line can be assigned to route with Program 71 and 72 DNIS routing assignments, instead 
of Program 
09 assignments, to provide all the DNIS call routing features to normal DID lines.
Which program options (Program 
09 or Program 71 and 72) DID line call routing will follow is 
determined for each DID line in Program 17, LED 05 and/or 07 (see Program 17 for more details).
On DK424, DID calls will alternately ring all or selected Attendant Consoles (in the load share 
group, assigned in Program 81-89) when a DID Attendant Console extension number is assigned 
to ring any one of the Attendant Console ports in the load share group. 
						

							System & Station
Program 10-1 – System Assignments, Part 1 of 3
Strata DK Programming 5/993-27
System & Station
Program 10-1 – System Assignments, Part 1 of 3
Processor Type:DK14, DK40i, All RCTUs
Program Type:System
Initialized Default:LEDs 07, 08, 09, 16, 18, 19 and 20 are ON




  6SNU   +ROG  6SNU +ROG 6SNU+ROG 6SNU+ROG
Button/
LEDXLED ONLED OFF
20
Two-CO Line Conference/Allowed Not Allowed
Two-CO line Conference must be allowed for Tandem Line, DISA, 
CF-EXT, and DNIS external routing operation. Also See Program 
15, Code 5.
19Conference/Allowed Not Allowed
18Ring Detect Time-Normal Ring Detect Time-Short Rings
17Station to Station Call Volume PAD (-
8db)No Station to Station Call PAD
16BRI Standard Initialization (2 TEIs) None (TEI = 0)
15~13Not Used Not Used
12ABR Cycles/10 times 15 times
11ABR Redial time/30 sec. 1 min.
10System Speed Dial Override, Toll 
RestrictionRestricted
09Exclusive Hold/Allowed Not Allowed
08Alternate Point Answer Transfer Privacy
07Ring Transfer of CO Line Allowed Not Allowed
If Ring Transfer is allowed, set Ring Transfer Recall time in Program 
37; if ring transfer is not allowed (LED 07 OFF), the station recalls 
immediately if transfer is attempted.
06CO Line Repeat Ringing Standard Ring
Standard ring pattern is 1 sec. on, 3 sec. off.
05Incoming Call Abandon 8 sec. 6 sec.
04CO Line DTMF Signal Time 160 msec. 80 msec.
LED 04 DTMF Signal Time applies to manual and speed dial tones 
sent out of the system via CO lines. This applies when dialing from 
any Toshiba telephone, including the 2000-series Digital Telephone. 
LED 04 does not apply to Call Forward or Voice Mail ID DTMF tones 
sent to voice mail ports. (See Program 10-2, LED 06, for tones sent 
to Voice Mail ports.)
03Dial Pulse Make Ratio 33% 40%
020.45 or 1.5 sec. per Program 42-0 CO Line Re-seize guard time 0.45
CO line guard time is the time interval the system requires to release 
a CO line and reseize it. If LED 02 is off, all lines are set with 0.45 
second guard time; if LED is on, guard time is 0.45 or 1.5 seconds 
per Program 42-0.
01Tone First (from SLTs, DKTs and EKTs) Voice First (from SLTs, DKTs and EKTs)
This applies to [PDNs] not [PhDNs]; [PhDNs] are always tone first.
SELECT = 1 Light the LED Buttons that are marked with an X in 
the table below. 
						

							System & Station
Program 10-1 – System Assignments, Part 1 of 3
3-28Strata DK Programming 5/99
Program 10-1 Overview
You can make the following system assignments with Program 10-1:
LED 20: Two-CO Line Conference
Two lines can be conferenced with one or two telephones (digital, electronic, or standard). 
Conference (see LED 19) in this program to enable this feature. Also, Two-line Conference must 
be allowed for DISA, CF-EXT, and DNIS external routing use of outgoing lines. CO lines must be 
enabled for tandem connection with Program 15, Code 5.
LED 19: Conference
Gives stations the ability to enable (LED 19 ON) or disable (LED 19 OFF) any Conference.
LED 18: Ring Detect Time
Sets normal ring detect time (LED 18 ON). Only use the normal setting, except unless connected 
to CO/Centrex lines that send ring signals less than 120 milliseconds.
LED 17: Station-to-Station Call Volume PAD
ON reduces station-to-station talk path volume (-8 dB). LED 17 should be OFF in all cases except 
where extreme quiet room noise is expected.
LED 16: BRI Standard or Non-initializing Terminal
Determines the initialization process for BRI lines connected to the ISDN network. A normal 
sequence is followed if this is turned ON. If it is OFF, no initialization sequence is needed.
LED 12: Automatic Busy Redial (ABR) Cycles
If activated from an electronic or digital telephone, ABR retries dialing a telephone number on a 
line if a far end busy signal is detected. Turn LED 12 ON to have the system try up to 10 times; 
turn OFF for up to 15 attempts. This feature is not available with standard telephones and/or Tie or 
DID lines.
LED 11: ABR Redial Time
Upon detecting a far end busy signal on a line, ABR will retry either once every 30 seconds or 
once every minute. Turn LED 11 ON for 30 seconds; turn OFF for one minute.
LED 10: System Speed Dial Override, Toll Restriction
System Speed Dial can be chosen to override Toll Restriction if LED 10 is turned ON.
LED 09: Exclusive Hold
Exclusive Hold allows electronic and digital telephones to place calls on hold (by pressing the 
+ROG button twice) so that other stations cannot pick up the held call with a CO /LQH button. This 
feature can be disabled on a system-wide basis. Any station can pick up an Exclusive Hold call by 
using the call pickup code.
LED 08: Alternate Point Answer/Transfer Privacy
If Transfer Privacy is selected, a ring/blind transferred call can only be answered at the called 
station upon transfer of that call (after the transferring party releases the call). With Alternate Point 
Answer, any electronic or digital telephone with the appropriate CO line or [DN] button can pick 
up a call transferred to another telephone. In either case, Call Pickup will function from any 
station. Station [DN] and CO line transferred calls that occur on [DN] buttons are always Private. 
						

							System & Station
Program 10-1 – System Assignments, Part 1 of 3
Strata DK Programming 5/993-29
System & Station
LED 07: Ring Transfer of CO Line Allowed
This option defines station operation for transferring [DN] and CO line calls. If Ring Transfer is 
allowed, the system will allow “blind” transfers to busy or idle stations. The transferring station 
may release a transferred call before the called party answers. If not allowed, the system will allow 
supervised transfers only—the called station must answer before the transferring station releases. 
If Ring Transfer is not allowed, immediate recall occurs if “blind” transfer is attempted. The 
system denies Ring Transfer to stations in the Do Not Disturb (DND) mode, and immediate recall 
will occur if attempted.
LED 06: CO Line Repeat Ringing
If selected, the incoming ringing timing pattern at a station will be the same as the CO line ringing 
pattern. This is used mainly with Centrex or PBX systems which may vary the ring pattern to 
distinguish between internal and external incoming calls, etc. If Standard Ringing is chosen, CO 
line station ringing will cycle one second on, three seconds off regardless of the incoming ring 
pattern. This ringing option may be undesirable for some COs.
LED 05: Incoming Call Abandon Timing
The amount of time between incoming CO line ring signals determines when the system will 
discontinue (abandon) sending ringing tones to stations. The choice of six or eight seconds 
depends on the line ring pattern. This assignment has no effect if the Line Repeat Ringing (LED 
06) option is used.
LED 04: Dual-tone Multi-frequency (DTMF) Signal Time
DTMF signals sent out to CO lines can be either 80 or 160 msecs. in length. DTMF to QSTU2, 
KSTU2, RSTU, RSTU2, RDSU/RSTS, PSTU, PESU ports (including voice mail ports) are not 
affected by this assignment. See Program 10-2 for standard telephone port DTMF timing. This 
program pertains to manual dialing or speed dialing from all Toshiba telephones, with the 
following exception. When dialing manually from 2000-series telephones, signals last as long as 
the buttons are pressed (minimum 80 msec.).
LED 03: Dial Pulse (DP) Make Ratio
Dial Pulse timing sent out to CO lines can be changed from the normal 40% make ratio to 33%. 
This selection only applies to those CO lines assigned in Program 15 to signal dialing with dial 
pulse instead of Dual-tone Multi-frequency (DTMF).
LED 02: Line Reseize Guard Time
Should be set for 0.45 seconds for most installations. Set guard time for 1.5 seconds (using 
Program 10-1, LED 02 ON, and Program 42-0), if CO lines experience the following situations: no 
dial tone when a line is released and reseized immediately; or, when operating behind Centrex or 
PBX, false hookflash signals are sent to the CO when stations release and reseize the same line 
immediately.
LED 01: Tone First/Voice First Signaling-Electronic and Digital Telephone
With Voice First, a Directory Number call to an electronic or digital telephone will be preceded by 
a one-second burst of tone, followed by voice communication via the Handsfree Answerback 
function. For Tone First, repetitive Directory Number ring tone is sent in a one-second on, three-
seconds off pattern. Conversion from one signaling mode to the other can be made by dialing an 
additional digit of 1 from the calling station. Voice First applies to called [PDNs] only; [PhDNs] 
are always tone first regardless of LED 01 setting. 
						

							System & Station
Program 10-2 – System Assignments, Part 2 of 3
3-30Strata DK Programming 5/99
Program 10-2 – System Assignments, Part 2 of 3
Processor Type:DK14, DK40i, All RCTUs
Program Type:System
Initialized Default:LEDs 02, 14, 15, and 16 are ON




  6SNU   +ROG  6SNU +ROG 6SNU+ROG 6SNU+ROG
Button/
LEDXLED ONLED OFF
20Padded DTMF Tone Return 
When DialingDTMF/No DTMF Per Prog 10-2, LED 11
19External Conference Amp 
Connected to PEKUNo External Amplifier Connected
18External Conference Amp 
Connected to PEKUNo External Amplifier Connected
17“TRNS” Soft Key—
Immediate“TRNS” Soft Key—Normal
16Executive Override Warning 
To n e / O NExecutive Override Warning Tone/OFF
15External Page included with 
All Call PageNot Included - see Button/LED 20 note.
14Privacy Override/Attendant/
Supervised Loop Warning 
To n e / O NPrivacy/Attendant Supervised Loop Override Warning Tone/OFF
13Send Auto Callback Camp-
on ToneNo Callback Tone. Called party receives notification tone when calling party activates Auto Call 
Back.
12CO Line 3 min Beep Tone No Beep Tone
11No DTMF Tone Return When 
DialingDTMF tone return when dialing
10BGM connected to PESU, 
Circuit 8EKT connected to PESU, CKT 8
09BGM connected to PEKU, 
Circuit 3EKT connected to PEKU, CKT 3
08Elapsed Time Display 1 min. 
After Access or Answer a CO 
lineElapsed Time Display 15 sec. After Access or Answer a CO Line
07Standard Tel. CO Ring per 
Prog. 10-1, LED 06Standard Tel. CO Ring Distinctive
06VM ID Code DTMF Signal 
Time 80 ms160 ms
05Send Music-on-hold. Send Ringback Tone to the transferred party.
04MW cancel from VM: RS-232 
or dial 
#64 + [DN]MW cancel from VM: Automatic When Answer
033 Ringing Modes 2 Ringing Modes
02Hunt/C.F. override from DSS 
consoles phoneHunt/C.F. override from DSS console
01Tone First (from DSS 
Console)Voice First (from DSS Console)
This applies to [PDNs] not [PhDNs]; [PhDNs] are always tone first.
SELECT = 2 Light the LED Buttons that are marked with an X in 
the table below. 
						

							System & Station
Program 10-2 – System Assignments, Part 2 of 3
Strata DK Programming 5/993-31
System & Station
Program 10-2 Overview
You can make the following system assignments with Program 10-2:
LED 20: Padded Tone Return
With some Central Offices, callers may experience clicking or squealing sounds or a loud DTMF 
tone return during or after dialing. To counteract this, it is recommended that padded tone return or 
no tone return be enabled (LED 20 ON) or No DTMF tone return (LED 20 OFF and LED 11 ON). 
If this option is not selected (LED 20 OFF), Program 10-2, LED 11 selects normal level DTMF 
Return or No DTMF Return.
The optional padded DTMF frequency system tone is returned to callers at a lower-than-normal 
volume level with each digit dialed from the telephone dial pad or when speed dialing is used.
The tones are also heard by callers routed to voice mail when DK sends VM ID codes.
LED 19: Stations Use External Amplified Conference
Enable this feature (LED 19 ON) only if an external amplifier (Program 10-3) is used for Two-line 
conference calls. This provides additional amplification to the station during a Two-line 
conference call. If Two-CO line conference/tandem call volume is low due to CO line loss, 
Toshiba recommends testing two-line Conference with LED 19 ON; if it improves the volume 
level and there is no hum noise, keep LED 19 ON.
Disable this feature (LED 19 OFF) if an external amplifier is not switched into two-line conference 
calls in all cases. Do this because line unbalance may cause hum noise on the station talk path 
during Two-CO line conference calls.
LED 18: Two-CO Line Conference
LED 18 should be OFF whenever Two-line (Tandem, DNIS Network, External Call Forward, 
DISA) connection is allowed (in Program 15-5 and Program 10-1, LEDs 19 and 20) unless Two-
CO line conference amplifiers are connected (Program 10-3, LED 01~04).
This increases the volume level between the two outside parties on a tandem (two-line) 
connection, but it will not affect station volume if conferenced into the tandem connection. If Two-
CO line volume is low due to CO line loss, test the volume level with LED 18 ON. If it improves 
without adding hum noise, keep LED 18 ON.
LED 17: “TRNS” Soft Key Immediate Transfer
If this feature is activated and a transfer is initiated with the “TRNS” Soft Key, the call will ring 
transfer (Camp-on Busy) immediately after the last digit of the called station (busy or idle) number 
is dialed. This feature does not apply to transfers initiated with the fixed 
&QI7UQ button or 
“CONF” Soft Key.
LED 16: Executive Override Warning Tone
Executive Override allows a station user (if assigned in ) to break into and listen to an existing 
station conversation. A warning tone can be set optionally to be heard by the conversing parties. 
						

							System & Station
Program 10-2 – System Assignments, Part 2 of 3
3-32Strata DK Programming 5/99
LED 15: External Page Included with All Call Page
External speakers and all electronic and digital telephones are paged by dialing: Directory Number 
[DN] + 
. The$OO&DOO3DJHbutton is used to page all digital and electronic telephones only; 
external speakers are not included when using the button.
If the All Call voice page access code (
) is entered, or if the paging number is dialed on 
incoming Tie, DID or DNIS lines, external page (all zones) may be included with All Call 
telephone speaker paging. This option does not affect the 
$OO&DOO3DJH button function, which 
activates electronic and digital telephone speakers only, never external page (See Program 17, 
LED 01 and Program 71).
LED 14: Privacy Override Warning Tone
Privacy Override allows a station user to enter an existing CO line conversation by pressing a CO 
/LQH button (if the called station is assigned in Program 30). A warning tone can be set optionally 
to be heard by the conversing parties.
LED 13: Auto Callback Camp-on Tone
A busy called digital or electronic telephone user may optionally hear a one-time beep tone (from 
the speaker) signifying that another station has tried to call and has activated the Automatic 
Callback feature.
LED 12: CO Line Beep Tone
If this LED is lit, a beep tone will be sent every three minutes to stations on outgoing line calls.
LED 11: Dual-tone Multi-frequency (DTMF) Tone Return
This option deletes DTMF tones that are returned to digital or electronic telephones when 
manually dialing or speed dialing. It also eliminates auto dial digits returned to callers when digits 
are automatically sent to voice mail ports on forwarded calls.
LEDs 10 and 09: Background Music/Music-on-Hold Separation
An alternate Background Music (BGM) source can be sent to digital telephone speakers, 
electronic telephone speakers, and external page speakers, while another Music-on-hold (MOH) 
source can be sent to lines or internal stations on hold.
The alternate BGM source can be connected to either circuit 3 on a PEKU PCB, circuit 8 on a 
PESU PCB, or circuit 2 on a PSTU, KSTU2, RDSU, RSTU2, RSTU, or QSTU2. LEDs 09 and 10 
should be OFF for RSTU2, RSTU, RDSU, KSTU2, QSTU2, and PSTU alternate BGM. Also run 
Program 19 to assign BGM to a PCB slot number.
©DK14, DK40i: The normal MOH source can be connected to the MOH RCA jack on the 
DK14 KSU or on the DK40i KSU.
©DK424: The normal MOH source always connects to an RCTU. Also run Program 19 to 
assign BGM to a PCB slot number.
When disabled (LED 10 OFF), deletes DTMF tones returned to digital and electronic telephones 
when dialing from dial pad or speed dialing; also deletes auto dial digits from callers that are call 
forwarded to voice mail. This does not affect the actual DTMF tones sent out to trunks or voice 
mail devices.
When disabled (LED 09 OFF) BGM connected to the PEKU or PESU is sent to electronic and 
digital telephone speakers and external page (optional). To assign the BGM PCB slot number, see 
Program 19-1.
PESU/PEKU can be in any universal slot assigned in Program 19-1. 
						

							System & Station
Program 10-2 – System Assignments, Part 2 of 3
Strata DK Programming 5/993-33
System & Station
LED 08: Display Dialed Number Timing
An LCD telephone will display a dialed number on outgoing calls and the CO line (Program 93) 
ID name, DNIS, ANI, or Caller ID information on incoming calls for either 15 or 60 seconds 
before the display changes to the elapsed time of the call.
LED 07: Standard Telephone Distinctive Ring
If Distinctive Ring is enabled (LED 07 ON) the CO line call ring pattern is standard: 0.2 seconds 
on, 0.4 seconds off, 0.2 seconds on, 3.4 seconds off; intercom ring is always 1 second on, 3 
seconds off. This does not apply to VM Ports (Program 31, LED 17 ON) which are always 
standard ring. The line call ring pattern to standard telephones can be made distinct from the 
intercom ring pattern.
If Distinctive Ring is not enabled (LED 07 OFF), the pattern is per Program 10-1, LED 06. 
Intercom, Transferred, Tie, and DID calls, with or without Distinctive Ring enabled, ring with a 1-
second on and 3-seconds off pattern.
LED 06: Voice Mail Identification Code, Dual-tone Multi-frequency (DTMF) Signal Time
DTMF digits automatically sent to RSTU/RDSU/RSTU2/RSTS/PSTU/PESU/KSTU2/QSTU2 
voice mail ports can be sent in either 80- or 160-millisecond bursts. This applies to digits sent via 
the voice mail identification code (
/) set at each station. This also applies to manually 
dialed digits sent to voice mail ports from Toshiba telephones, including 2000-series digital 
telephones.
LED 05: Music-on-hold or Ring Back Tone
Prior to Release 3.2, transferred parties would either hear Music-on-hold (MOH) or silence. With 
Release 3.2 and higher, transferred parties can hear MOH or Ring Back Tone (RBT). Turn LED 05 
ON to play MOH for transferred parties; turn LED 05 OFF to send RBT. If MOH is not installed, 
and LED 05 has been turned on, the transferred party will hear nothing.
LED 04: Voice Mail Message Waiting Cancel Via Dial #64/Automatic
Set Voice Mail Message Waiting Cancel Via Dial 
 (LED 04 ON) if the Strata DK system is 
connected to a voice mail (VM) system that sets station Message Waiting (MW) LEDs by RS-232 
or by dialing 
 + Station number, [PDN] or [PhDN] or RS-232 signal. This ensures the message 
LED remains flashing and are not cancelled by the DK system until the VM machine cancels the 
Message LED by sending an RS-232 signal or pressing 
 + Station Intercom number, [PDN] or 
[PhDN].
Also, when using RS-232 Voice Mail Integration (SMDI) LED 16 must be set to ON in Program 
31, for PGM 10-2 to function.
Set to Automatic (LED 04 OFF) to cancel the flashing message waiting LED any time a station 
calls the VM machine and the VM machine answers.
LED 03: Ringing Modes
The Strata DK system can be set for either two-ringing mode or three-ringing mode operation. The 
Day and Night modes are available with the two-mode operation, and the Day, Day2, and Nights 
modes are available with the three-mode operation. Each ringing mode has distinct CO line ring 
assignments (Programs 71 (1~3), 78; 81~89 and 
81, 
84, 
87).
The three-mode selection is useful for alternate answering positions. Station users can change 
modes with the 
1LJKW7UDQVIHU button on either a DSS console (Program 29), a telephone 
(Program 39) and/or Attendant Consoles (Program 59). 
						

							System & Station
Program 10-2 – System Assignments, Part 2 of 3
3-34Strata DK Programming 5/99
This feature applies to loop and ground start lines, and also Tie, DID, and DNIS lines assigned 
with Program 17, LED 05 ON; these lines will use Program 71 (1~3) assignments. Tie and DID 
lines assigned with Program 17, LED 05 OFF cannot be routed to different destinations in the Day/
Day 2/Night modes.
LED 02: Call Forward/Station Hunt Override From DSS Console (DK424 and DK40i only)
If a station has activated Call Forwarding or Station Hunting, all calls to that station—except for 
calls from the DSS console position—will forward or hunt to another number. You can Call 
Forward from the console itself or 
from the digital or electronic telephone assigned to it. You 
cannot Call Forward from both; it is an either/or choice. If the console calls (using the DSS 
console station buttons) are forwarded, the telephone attached to the console will not be 
forwarded, and vice versa. This allows the console operator flexibility in reaching a station user 
that has Call Forward or Station Hunt telephone options activated.
NoteThis feature applies to both types of DSS consoles, the DDSS and the HDSS.
LED 01: Tone First/Voice First-DSS Console
The intercom call signal from a DSS console can be set for Tone First Signaling or Voice First 
Signaling. This setting is independent of the system-wide signal option in Program 10-1. Thus, 
DSS consoles and their attendant stations can ring with different signaling modes. Voice First 
applies to called [PDNs] only; [PhDNs] are always tone first.