Toshiba Strata Dk14, Dk40i, Dk424 Programming Manual

							System & Station
Program *41 for DK424 – T1 Assignment Series (Part 1)
Strata DK Programming 5/993-125
System & Station
Program *41-4 – T1 Span Receive Level Pad Assignments
Initialized Default:4 (-3dB)
NoteSee “Program *41-3 Overview”on Page 3-124 above for decibel levels.
Program *42 for DK424 – T1 Assignment Series (Part 2)
See “Program *42 – Clock Source”on Page 7-8.




  6SNU
  +ROG  6SNU  +ROG 6SNU+ROG 6SNU+ROG
SELECT = 4
Enter the RDTU being 
programmed (1~8).Enter one of the following pad codes for the 
transmission of path:
1 = +6 dB pad
2 = +3 dB pad
3 = 0 dB pad
4 = -3 dB pad
5 = -6 dB pad (Initialized: PAD_R = 4)
6 = -9 dB pad
7 = -12 dB pad
8 = -15 dB pad
RDTU No.12345678
PAD Code 
						

							System & Station
Program *50 – Caller ID Circuit Assignments to CO Line PCBs
3-126Strata DK Programming 5/99
Program *50 – Caller ID Circuit Assignments to CO 
Line PCBs
Processor Type:DK14, DK40i, All RCTUs
Program Type:System
Initialized Default:No RCIU/RCIS circuits assigned
NoteThe Tip/Ring leads of RGLU, RCOU, RCOS, and PCOU Caller ID CO lines assigned to 
RCIU2/RCIS circuits must be bridged at the MDF. The Tip/Ring leads of TCOU and 
TCIU2 are bridged by the PCB connectors in the DK40i Base KSU. 
For more information on RCIU/RCIS assignments and installation, refer to Chapter 7 – 
Universal Slot PCB Installation and Chapter 8 – Universal Slot PCB Wiring Diagrams in 
the Strata DK Installation and Maintenance Manual.
On DK14, the Tip/Ring leads of the CO line circuit must be connected to the line Tip/Ring 
leads of the Caller ID interface box. (See Chapter 1 -  DK14 Installation, Figure 1-18 and 
the Caller ID text under “WSIU1 Serial Interface Board”  in the Strata DK Installation 
and Maintenance Manual.)




  6SNU
  +ROG  6SNU  +ROG 6SNU+ROG 6SNU+ROG
CO Line NumberRCIU/RCIS Circuit 
Number AssignedCO Line NumberRCIU/RCIS Circuit 
Number AssignedCO Line NumberRCIU/RCIS Circuit 
Number Assigned
System power must be cycled or Program 91-2 must 
be run after completing *50 data entry to transfer 
data from temporary memory to working memory.
CIUNO = RCIU/RCISU Caller ID circuit number 
(001~200) or use LED Button 01 to erase data. For 
DK14, enter the Caller ID interface box line number 
(001~004).
Any Caller ID circuit can be assigned to any analog 
ground or loop start CO line circuit. Circuit numbers 
do not have to match.
ProcessorCO Line Range
DK14 001~004
DK40i 001~012
RCTUA 001~016
RCTUBA/BB 001~048
RCTUC/D 001~144
RCTUE/F 001~200Run Program 91-2 
						

							System & Station
Program *50 – Caller ID Circuit Assignments to CO Line PCBs
Strata DK Programming 5/993-127
System & Station
Program *50 Overview
In DK40i and DK424, each analog ground/loop start CO line that receives Caller ID information 
from the local Central Office must be assigned to an RCIU or RCIS circuit using this program. 
In DK14, each CO line that receives Caller ID must be assigned an MLX-41 interface box circuit 
number. For information regarding the MLX-41, see Chapter 1 - DK14 Installation in the Strata 
DK Installation and Maintenance Manual
. This is necessary to allow Caller ID information to be 
recognized by the DK system processor. Any RCIU, RCIS or MLX-41 circuit can be assigned to 
any analog ground/loop start CO line circuit.
Each RCIU slot will be allocated eight Caller ID circuits when assigned with Code 81 in Program 
03; because of this, you should always install RCIS on RCIU when more than four circuits are 
required. TCIU2 allocates four Caller ID circuits to TCOU. 
						

							System & Station
Program *51 – Station Memory Allocation
3-128Strata DK Programming 5/99
Program *51 – Station Memory Allocation
for Storing Caller ID/ANI Numbers on Abandoned/
Unanswered Calls
Processor Type:DK14, DK40i, All RCTUs
Program Type:Station
Initialized Default:No memory for all ports




  6SNU
  +ROG  6SNU  +ROG 6SNU+ROG 6SNU+ROG
Station Logical 
Port NumberMemory Allocation 
(100 max each)Station Logical 
Port NumberMemory Allocation 
(100 max each)Station Logical 
Port NumberMemory Allocation 
(100 max each)
BUF = 000, 010, 020, 030, 040, 060, 070, 080, 
090 or 100.
This is the number of telephone numbers that can 
be stored at the designated port(s). The 
maximum Caller ID/ANI numbers that can be 
stored per telephone is 100.
IDL = Total number of Caller ID/ANI Telephone 
Numbers Available in each system
DK14 200
DK40i 200
RCTUA 200
RCTUBA/BB 400
RCTUC/D 1000
RCTUE/F 2000
ProcessorStation Ports
DK14 000~007
DK40i 000~027
RCTUA 000~031
RCTUBA/BB 000~079
RCTUC/D 000~239
RCTUE/F 000~335
To add a port range, enter 
XXX

XXX (low port 
 high port). 
						

							System & Station
Program *51 – Station Memory Allocation
Strata DK Programming 5/993-129
System & Station
Program *51 Overview
Use this program to allocate “Abandon-Call-Memory” when any LCD telephone must store 
abandon call information for Caller ID, Ground/Loop start line and/or ANI, DID/Tie lines.
On direct incoming calls that ring on more than one telephone, the Caller ID, Ground/Loop start, 
line must also be assigned to the designated abandon call storage LCD telephone in Program 
52. 
If a CO line only direct-rings one telephone, that telephone will store the abandoned call 
information automatically without being assigned in Program 
52; however, Program 
51 is still 
required. 
The IDL memory allocation displays on the program telephone’s LCD, indicating the total number 
of telephone numbers that can be stored at the designated port(s). These numbers are reduced 
accordingly each time memory is allocated to a station.
On direct incoming calls, the ANI abandon call information is stored in the “Abandon-Call-
Memory” of the [PDN] owner or [PhDN] owner LCD telephone - depending on which [DN] rings 
when the call is received. Do not assign ANI/DNIS lines in Program 
52.
Abandoned “Call-forwarded” calls will store Caller ID and/or ANI information in the “Abandon-
Call-Memory” of the “first-call-forwarded-from-station”. The “first-call-forwarded-from-station” 
does not have to be assigned as the owner of the CO line in program 
52 or as the owner of the 
[PhDN] in Program 
33, but it must be assigned memory in this program.
Distributed Hunt Queue or DISA line, Abandoned Calls store ANI/Caller ID data in the Program 

52 CO line owner station.
If a Caller ID CO line is programmed to direct ring more than one station (81~89) a station logical 
port must be assigned as owner of the ground and/or loop start Caller ID line (in Program 
52) to 
be able to store Caller ID numbers on abandoned or unanswered calls on Direct Incoming calls.
If a Caller ID CO line is programmed (81~89) to ring only one station, that station will store Caller 
ID abandoned call information regardless of Program 
52 data - the station must have storing 
memory assigned in Program 
51. ANI abandoned call numbers will be stored in the telephone 
memory of the called Primary Directory Number [PDN] owner telephone or the called Phantom 
Directory Number [PhDN] owner telephone. 
Transferred Caller ID and/or ANI line abandoned call numbers will be stored in the “transferred-
to” telephone memory if that telephone is assigned memory in this program. (see Program 
52). 
Call forwarded Caller ID and/or ANI line abandoned call numbers will be stored in the [PDN] or 
[PhDN] owner telephone memory if that telephone is assigned memory in this program.
ACD calls that are abandoned while the call is in queue or calls abandoned while connected to an 
Auto Attendant or VM device will register on the SMDR report as a call answered by the ACD 
announcement [DN], Auto Attendant [DN], or Voice Mail [DN]. 
						

							System & Station
Program *52 – Caller ID/ANI Abandoned Call Number Station Owner Assignments
3-130Strata DK Programming 5/99
Program *52 – Caller ID/ANI Abandoned Call Number 
Station Owner Assignments
Processor Type:DK14, DK40i, All RCTUs
Program Type:Station
Initialized Default:No station owners assigned




  6SNU
  +ROG  6SNU  +ROG 6SNU+ROG 6SNU+ROG
ProcessorCO Line Range[PDN] Port RangeProcessorCO Line Range[PDN] Port Range
DK14 001~004 000~009 RCTUBA/BB 001~048 000~079
DK40i 001~012 000~027 RCTUC/D 001~144 000~239
RCTUA 001~016 000~031 RCTUE/F 001~200 000~335
CLID/ANI 
CO Line 
NumberStation Owner 
Port Number 
AssignedCLID/ANI 
CO Line 
NumberStation Owner 
Port Number 
AssignedCLID/ANI 
CO Line 
NumberStation Owner 
Port Number 
AssignedCLID/ANI 
CO Line 
NumberStation Owner 
Port Number 
Assigned
CLASS OWNER = the station port number that 
should store Abandon Call Numbers for the Caller 
ID or ANI CO Line(s) entered.
Press LED Button 01 to erase data.SELECT = Caller ID or ANI CO Line Number
To add a range of line numbers, enter 
XXX

XXX (low port 
 high port). 
						

							System & Station
Program *52 – Caller ID/ANI Abandoned Call Number Station Owner Assignments
Strata DK Programming 5/993-131
System & Station
Program *52 Overview
Use this program for any LCD telephone that must store abandon call information for Caller ID, 
Ground/Loop start lines and/or ANI, DID/Tie lines must be allocated “Abandon-Call-Memory” 
LCD telephones can be allocated memory to save up to 100 numbers in 10 number increments (see 
IDL totals). 
When Caller ID and ANI lines ring into the Strata DK system and the caller hangs-up before the 
call is answered, the call is considered abandoned. In this case, the Caller ID and ANI information 
received can be stored at a designated LCD telephone. When a Caller ID line rings at more than 
one telephone (Program 81-89), the LCD telephone that should store the Caller ID information for 
that line must be programmed as the owner of that Caller ID line using this program.
When a Caller ID line rings only one LCD telephone (Program 81-89), the abandoned call Caller 
ID information will be stored at that LCD telephone regardless of the Program *52 assignment. 
The number of abandoned calls the station can store is set in Program *51. 
An LCD telephone can be assigned as owner of any number of Caller ID lines. A Caller ID line 
can only be assigned to one owner LCD telephone.
If a Caller ID CO line or ANI Tie/DID line is answered by the, Distributed Hunt group queue, or 
DISA line, and if this call is abandoned before it is routed to and rings a station, the Caller ID or 
ANI data will be stored in the abandoned call memory of the station owner assigned to the Caller 
ID or ANI line assigned in this program.
Notes
lAbandoned “call-forwarded” calls will store Caller ID information in the “Abandon-Call-
Memory” of the “first-call-forwarded-from-station”. The “first-call-forwarded-from-station” 
does not have to be assigned to the CO line in this program. To store abandon call information 
for CO lines, the station must also be allocated “Abandon Call Memory” in Program *51.
lIf a Caller ID CO line is answered by the Strata DK Distributed Hunt Group Queue or DISA 
line, and if this call is abandoned before it is routed to and rings a station, the Caller ID data is 
stored in the abandon call memory of the station owner assigned to the Caller ID line assigned 
in this program.
lTie/DID ANI lines store abandoned call ANI numbers on the Primary and/or Phantom 
Directory Number owner telephones if they are allocated memory in Program *51. Tie/DID 
ANI line calls that are abandoned while Distributed Hunt Group queue will store ANI 
information on the station owner assigned in this program.
lACD or Auto Attendant calls that are abandoned while the call is in queue or calls abandoned 
while connected to an Auto Attendant or VM device will register on the SMDR report as a call 
answered by the ACD announcement [DN], Auto Attendant [DN], or Voice Mail [DN]. 
						

							System & Station
Program 58 – DK424 Attendant Console Series (Part 1)
3-132Strata DK Programming 5/99
Program 58 – DK424 Attendant Console Series (Part 1)
Processor Type:RCTUBA/BB, RCTUC/D and RCTUE/F
Program Type:Station
Initialized Default:see each program
Program 58-1 – Attendant Console Overflow Timer
Initialized Default:32 seconds
Program 58-1 Overview
Incoming Line Calls (not recalls) to attendant consoles will overflow to a designated attendant 
console or station port (Program 58-5) if the call is not answered within the time (011~999 
seconds) specified by this program. The overflow call will ring on either the 
,Q7UDQV button 
(assigned in Program 59) of the console that receives the overflow call, or the [DN] or CO 
/LQH 
button of a station. 
Notes
lThis program sets overflow timer for all attendant consoles (1~4)
lThe overflow destination is assigned in Program 58-5.
Program 58-2 – Attendant Console Display Type
Initialized Default:All LEDs OFF




  6SNU   +ROG  6SNU  +ROG 6SNU+ROG 6SNU+ROG




  6SNU   +ROG  6SNU +ROG 6SNU+ROG 6SNU+ROG
Attendant 
ConsoleButton 01 LEDButton 02 LEDButton 03 LED
ON
 (EL)OFF 
(EGA)ON (FIFO)OFF (58-4)ON 
(Call Waiting Tone)OFF 
(No Call Waiting Tone)
1
2
3
4
DATA = 011~999 seconds
DATA =SELECT = 1
LED Button 01 ON for EL or OFF for EGA display
LED Button 02 ON sets Answer Button operation for First In/
First Out (FIFO) or priority per Program 58-4
LED Button 03 ON sets Attendant Console Call Waiting ToneSELECT = 2
Console Number (1~4) 
						

							System & Station
Program 58 – DK424 Attendant Console Series (Part 1)
Strata DK Programming 5/993-133
System & Station
Program 58-2 Overview
This program identifies in software the type of display connected to each console. It also enables 
you to set priorities for types of incoming calls. You can also enable Call Waiting tones.
LED 01: Attendant Console Display Type
Base units can connect to an Electroluminescent (EL) display (LED 01 ON) or Extended Graphics 
Adapter (EGA) Display (LED 01 OFF). 
LED 02: Answer Button Operation
The attendant console 
$QVZHU button can be programmed to answer calls on either a First-in, 
First-out (FIFO) or a Priority basis. With FIFO, new calls or recalls are stacked in queue in the 
order in which they are received. This is true regardless of the type of call/recall (CO line, 
Intercom, [DN] call or Hold Recall, etc.). The queued calls ring to the 
$QVZHU button in the order 
in which they are received.
With Priority operation, each type of incoming call or recall (CO line call, [DN] call, Hold Recall 
or Park Recall, etc.) is assigned a specific answering priority ranging from 1~6. (Call Priority is 
flexible and is assigned in Program 58-4.) Calls will queue to the attendant in order of their 
predetermined priority levels. For example, Priority Level 1 calls ring to the attendant before 
Priority 2 calls; Priority 2 calls ring before Priority 3 calls, and so forth.
LED 03: Attendant Console Call Waiting Tone
Each attendant console can be programmed individually to receive a muted ring signal that will 
alert the console that a new call is waiting while the console is busy on another call. If call waiting 
tone is not enabled, new calls do not present an audible indication. The call waiting display always 
displays the number of calls waiting to be answered.
Program 58-4 – Attendant Console Answer Button Priority Assignments
Initialized Default:0, 1, 2, 3, 4, 5, 6
Program 58-4 Overview
Each incoming call or recall type can be assigned a specific 
$QVZHU button priority level, ranging 
from 0~6. If the 
$QVZHU button is assigned Priority answer operation in Program 58-2, then 
incoming calls/recalls will ring to the 
$QVZHU button based on their assigned priority levels. 
Priority 1 calls have the highest priority while Priority 6 calls have the lowest.
Notes
lEMRG has first priority over the above key assignments.
lSee Program 59 for the function of each button.




  6SNU   +ROG  6SNU  +ROG 6SNU+ROG 6SNU+ROG
Lowest PriorityHighest Priority
Enter button numbers in priority order.SELECT = 4
Console Number (1~4)
Button NamePark-RCTrans RCHold-RCIn-TransLINEIn Dial “O”[PDN]
Button Number0123456 
						

							System & Station
Program 58 – DK424 Attendant Console Series (Part 1)
3-134Strata DK Programming 5/99
Program 58-5 – Attendant Console Overflow Destination Assignments
Initialized Default:  Blank
Program 58-5 Overview
When the attendant console has been placed in the Overflow mode (via the 
2YHUIORZ button), 
calls queue to be answered based on the predetermined FIFO or priority basis. If a call remains in 
queue for a period longer than the time period set for the Overflow Timer (set in Program 58-1), 
then the call will overflow to the destination assigned in this program.
The assigned destination can be either a station, voice mail, auto attendant, or another attendant 
console. 
lCalls that will overflow include ring transfer, incoming CO /LQH, GLDO“”, and $WWG&DOO 
button calls; Transfer Recall (
,Q7UDQV) and +ROG recall will not overflow.
lOverflow recall time is set in Program 58-1.




  6SNU   +ROG  6SNU  +ROG 6SNU+ROG 6SNU+ROG
Processor[PDN] Port RangeMax. Consoles
RCTUBA/BB 000~079 2
RCTUC/D 000~239 4
RCTUE/F 000~335 4
Enter the overflow destination port number.SELECT = 5
Console Number (1~4)
Console overflow destination =