Panasonic DBS 824 Information Manual

							One-Touch VM Transfer Attendant Features
 
2-16 DBS 824-3.0/3.2-700 Revised April 2000
The incoming caller is transferred to the extension’s mailbox.
Related Programming
 FF5 (Keys): FF Key Assignment for Extensions
 FF5 (Keys): FF Key Assignments for DSS Consoles
Considerations
 Once an extension is connected to voice mail, pressing a DSS/BLF key 
will transmit the extension number stored on the DSS/BLF key to the voice 
mail system, regardless of what state the DSS/BLF key is in.  In other 
words, the extension number is transmitted whether the key is idle, ringing, 
or busy.
Note:
DSS/BLF keys on the DSS/72 always light red when an extension 
is active; they do not flash red when an extension is ringing, or light green 
when an extension is forwarded. 
Note:
If an attendant wants one VM key for a personal mailbox and one 
for transferring to voice mail, the personal VM key must be assigned to the 
lowest-numbered FF key.
For example, if  DSS keys 60 and 61 are assigned as VM keys, key 60 
should be used for the attendant’s personal mailbox.  If VM keys are 
assigned to both the phone FF keys and the DSS keys, the lowest-numbered 
FF key on the phone should be used for the attendant’s personal mailbox. If 
the personal VM key is not assigned to the lowest-numbered key, it will not 
flash to indicate VM messages. 
						

							Attendant Features Station Lockout Code Assignment
Revised April 2000 DBS 824-3.0/3.2-700   2-17
Station Lockout Code Assignment
 (CPC-S and CPC-M)
Description
The Station Lockout feature allows users to dial a Station Lockout code to 
restrict their phone from being used for outside calls.
Station Lockout codes can be assigned through the attendant phone.
Operation
To program a Station Lockout code:
1. Press the ON/OFF
 key.
 The phone issues intercom dial tone.
 The ON/OFF
 LED lights.
2. Press the CONF
 key.
3. Dial “#8.”
4.  Dial the extension number.
5.  Enter the desired key code (four digits).
6. Press the HOLD
 key.
“STORE XXXX” (where “XXXX” is the key code) appears on the 
display.
7. Press the ON/OFF
 key.
The ON/OFF
 LED goes off.
Considerations
 A locked extension can be used for Intercom Calls.
 Station Lockout key codes can also be set through system programming. 
						

							System Time and Date Control Attendant Features
 
2-18 DBS 824-3.0/3.2-700 Revised April 2000
System Time and Date Control
(CPC-S and CPC-M)
Description
The date and time displayed on all system extensions are set from an 
attendant phone.
Operation
To set the date and time:
1. Press the ON/OFF
 key.
 The phone issues intercom dial tone.
 The current date and time are displayed on your LCD.
2. Press the PROG
 key.
“F” appears on the display.
3. Dial “##.”
“Program Mode:” appears on the first line of the display; “MAIN 
MODE” appears on the second line.
4.  Press the FF1 key.
“SELECT SUB MODE” appears on the second line of the display.
5. Dial “1#.”
“1:DATE 2:TIME” appears.
6. Dial “1#.”
“MONTH/DAY/YEAR” appears.
7.  Enter six digits for the month, day, and year.
For example, to set the date to March 3, 1993, enter “030393.”
8. Press #.
“TIME SET MODE appears on the display. 
						

							Attendant Features System Time and Date Control
Revised April 2000 DBS 824-3.0/3.2-700   2-19
9.  Enter four digits for hours and minutes (24-hr. time).
For example, for 11:00 a.m., enter “1100.”
10. Press #.
11. Press the ON/OFF
 key.
The new date and time appear on the display.
To reset the minutes display to “00:”
If the clock is five minutes slow or fast, you can re-synchronize the minutes 
setting to “00,” provided the current minutes display is between “:55” and 
“:05.”
1. Press the ON/OFF
 key.
 The phone issues intercom dial tone.
 The ON/OFF
 LED lights.
2. Press the PROG
 key.
“F” appears on the display.
3. Dial “#4.”
“Time Adjusted” appears on the display.
4. Press the ON/OFF
 key.
The ON/OFF
 LED goes off.
Considerations
 The month is entered in numeric form, but is displayed as the name of the 
month.
 The day of the week is calculated automatically. 
						

							Traffic Measurement Attendant Features
 
2-20 DBS 824-3.0/3.2-700 Revised April 2000
Traffic Measurement
(CPC-S and CPC-M)
Description
An attendant phone can track the number of outgoing and incoming calls for 
each outside line number, as well as the number of times each System Speed 
Dial number is used. This information can be used to evaluate trunk usage 
and control costs.
To determine the number of outgoing calls made on an outside line:
1. Press the ON/OFF
 key.
 The phone issues intercom dial tone.
 The ON/OFF
 LED lights.
2. Press the CONF
 key.
“C” appears on the display.
3.  Dial “#90,” then enter the number of the outside line you want to check.
If 1234 outgoing calls have been made on line 01, “OutGoing01 01234” 
appears on the display.
Pressing the # key steps through the trunk numbers and system speed dial 
numbers.
4. Press the ON/OFF
 key.
The ON/OFF
 LED goes off.
To check other usage rates:
Replace “#90” in Step 3 with one of the following codes: 
						

							Attendant Features Traffic Measurement
Revised April 2000 DBS 824-3.0/3.2-700   2-21
Table 2-3.  Traffic measurement options
Considerations
 The Traffic Measurement feature can be accessed from any display phone.
 Usage data cannot be cleared item by item. 
 All data is retained until it is deleted or until 65,536 entries are made (at 
which point the figures are reset to zero). 
 A backup battery protects memory contents in case of power failure. Operation Code Display
Check the number of incoming calls to a specific trunk  #91NN “Incoming NN”
Check the number of times a System Speed Dial number 
was used: #92SS “SYS-SPD SS”
Delete usage data:  #93 “Clear All Inform”
Notes: 
NN = CO line number (01-08)
SS = System Speed Dial number (00-89 or 000-199) 
						

							Attendant Features Walking COS Confirmation
Revised April 2000 DBS 824-3.0/3.2-700   2-22
Walking COS Confirmation
(CPC-S and CPC-M)
Description
The attendant can check the Walking Class of Service ID code of any 
extension.
Operation
1. Press ON/OFF
.
2. Press CONF.
3.  Dial #12 plus the extension number.
The Walking Class of Service ID code appears on the display. 
						

							Revised April 2000 DBS 824-3.0/3.2-700   3-1
Chapter 3. Key Telephone Features
This chapter describes DBS 824 key telephone features. DBS 824 key 
telephones are proprietary digital phones that provide feature access through 
a combination of feature keys and access codes.
This chapter covers the following topics: 
Topic Page
Key Phone 3-3
Absence Message 3-3
Auto Redial 3-6
Auto-Repeat Dial 3-7
Call Coverage Groups 3-8
Call Duration Display 3-10
Call Forwarding 3-10
Call Hold 3-14
Call Park 3-17
Call Pickup 3-19
Call Transfer 3-21
Call Waiting 3-25
Call Waiting/OHVA Text Reply 3-28
Camp-on 3-29
CO Line Key Trunk Access 3-30
Conference Calls 3-31
Delayed Ringing 3-33
Dial “0” for Attendant 3-34
Do-Not-Disturb (DND) 3-35
EM/24 Console 3-36
Flexible Function (FF) Keys 3-37
Handsfree Answerback 3-42
Handsfree Operation 3-43
Headset Operation 3-43
Intercom Calling 3-43
Last Number Redial 3-46
Line Appearances 3-47
Meet-Me Answer 3-54 
						

							3-2 DBS 824-3.0/3.2-700 Revised April 2000
Message Waiting/Callback Request 3-55
Non-Appearing Outside Lines 3-58
Offhook Signaling 3-59
Offhook Voice Announce (OHVA) 3-60
One-Touch Keys 3-62
One-Touch VM Access 3-65
Onhook Dialing 3-67
Pooled Trunk Access 3-68
Prime Line Preference 3-70
Private Line 3-71
Reminder Call 3-72
Ringing Line Preference 3-73
Saved Number Redial 3-74
Speed Dialing 3-75
Station Lockout 3-81
Trunk-to-Trunk Transfer 3-82Topic Page 
						

							Key Telephone Features Key Phone
Revised April 2000 DBS 824-3.0/3.2-700   3-3
Key Phone
As an example of a key phone, 3-1 illustrates the DBS 824 key phone model 
VB-43225. The VB-43225 provides a large display that includes one-touch 
access to speed dial numbers, telephone features, and help screens.
Please refer to “Appendix A: 2.0 Feature Update” for additional information 
on VB-44225 Large Display Key Telephone features. 
Figure 3-1. VB-43225 key phone
Absence Message
(CPC-S and CPC-M)
Description
Extension users can leave text messages on their phones when they are away.