Panasonic DBS 824 Information Manual

							Centrex/PBX Compatibility System Features
1-14 DBS 824-3.0/3.2-700 Revised April 2000
Users can assign an FF key to flash when there are new entries in the log. 
When the user presses the key to access the log, the LED turns off.
Call Logs can be assigned to both attendant and non-attendant extensions. 
Centrex/PBX Compatibility
(CPC-S and CPC-M)
Description
Centrex/PBX Compatibility allows the DBS 824 to be connected to centrex 
or PBX lines. 
The DBS 824 supports up to 8 access codes for dialing centrex or a PBX. 
These access codes allow the DBS 824 SMDR output to exclude the number 
dialed to reach a centrex or PBX line. 
The DBS 824 also supports transmission of a flash signal over the centrex or 
PBX link.
Related Programming
 FF1 (System): PBX Access Code(s)
 FF2 (Trunks): Trunk Type
 FF8 (Least Cost Routing): LCR Add Tables
Considerations
 The LCR Add Table can be used to prefix digits for outgoing calls through 
Centrex. 
Direct Inward System Access (DISA)
(CPC-S and CPC-M)
Description
Direct Inward System Access (DISA) gives off-site users dial-in access to the 
DBS 824. Users access DISA by dialing in on the DISA trunk. 
						

							System Features Direct Inward System Access (DISA)
Revised April 2000 DBS 824-3.0/3.2-700   1-15
For security reasons, one incoming DISA code may be assigned. If an 
incoming code is assigned, it must be entered as soon as the DISA trunk 
answers.
Two outgoing DISA codes are assigned (1111
 and 9999
 by default). One of 
the two outgoing codes must be entered before the user dials an outgoing call.
Operation
To make a DISA call to an extension:
1.  Dial the DISA trunk number.
2.  Once you hear DISA tone from the DBS 824, enter the 4-digit DISA code 
(if an incoming DISA code is assigned).
If the incoming DISA code is not assigned, proceed to the next step.
3.  Dial the extension number. 
To make a DISA call to an outside number:
1.  Dial the DISA trunk number. 
2.  Once you hear DISA tone from the DBS 824, enter the 4-digit DISA code 
(if an incoming DISA code is assigned).
If the incoming DISA code is not assigned, proceed to the next step.
3.  Dial #7 plus the 4-digit outgoing DISA code. 
Two outgoing DISA codes are assigned. Either may be used after the #7.
4.  Dial the number of the trunk group you want to use (81-86 or 9).
5.  Dial the desired telephone number.
Related Programming
 FF1 (System): Direct Inward System Access (DISA) Call ID Code
 FF1 (System): DISA Outbound Call ID Code 1
 FF1 (System): DISA Outbound Call ID Code 2
 FF2 (Trunk): DISA Auto Answer
 FF2 (Trunk): DISA Start Time 
						

							Direct Inward System Access (DISA) System Features
1-16 DBS 824-3.0/3.2-700 Revised April 2000
 FF2 (Trunk): DISA End Time
To program an incoming code from an attendant phone:
In addition to the DISA ID Setting in FF1, the following procedure can be 
used to program an incoming code.
1. Press the ON/OFF
 key.
 The phone issues intercom dial tone.
 The ON/OFF
 LED lights.
2. Press the CONF
 key.
3. Dial “#7.”
4.  Enter the DISA code.
5. Press the HOLD 
key.
6. Press the ON/OFF
 key.
The ON/OFF
 LED goes off.
Hardware Requirements
 An MFR card is required for DISA (either the 2-circuit MFRU Circuit 
Card VB-42431 or the 8-circuit MFR Circuit Card VB-43431). The MFR 
card is required to detect  DTMF tones entered via the DISA connection.
 CT1 (CO Tone 1; also labeled VR1) controls the ringing volume of DISA 
calls to extensions when the MFR 8-circuit VB-43431 circuit card is used.. 
VR1 (also labeled MOH) controls the ringing volume of DISA calls to 
extensions when the 2-circuit MFRU VB-42431 circuit card is used. See 
the DBS 824 Installation Manual (Section 300) for more information.
Considerations
 DISA can be used to access extensions as well as outside numbers.
 Once an incoming DISA code is entered, you cannot blank it out without 
entering the programming mode.
 Busy override cannot be used for a DISA line. 
						

							System Features Direct Trunk Access
Revised April 2000 DBS 824-3.0/3.2-700   1-17
Direct Trunk Access
(CPC-S and CPC-M)
Description
Extensions can access a specific trunk for outgoing calls. Extensions can also 
use Direct Trunk Access to test trunks or to access data trunks.
Operation
1. Press the ON/OFF
 key:
 The phone issues intercom dial tone.
 The ON/OFF
 LED lights.
2.  Dial “88,” then enter the desired line number (01-08).
 The phone issues outside dial tone.
 “CO TALK #XX” (where “XX” is the line number) appears on the 
display.
3.  Dial the telephone number.
The number appears on the display.
4.  Complete the call and replace the handset.
Considerations
 You cannot use the Direct Trunk Access feature if you are holding a call 
that does not appear on a CO line key.
Distinctive Ringing
(CPC-S and CPC-M)
Description
Distinctive trunk call ringing patterns can be set up for each extension using 
the Distinctive Ringing feature. Distinctive Ringing allows users to determine 
which extension is ringing when several telephones are in the same area. If no  
						

							Door Box System Features
1-18 DBS 824-3.0/3.2-700 Revised April 2000
distinctive ringing pattern is set, the extension rings based on the incoming 
ring pattern assigned to the trunk.
Related Programming
 FF3 (Extension): Extension Ring Pattern
Considerations
 One of several ringing patterns can be selected.
 The ringing patterns are different for key phones and SLT/OPX phones.
Door Box
(CPC-S and CPC-M)
Description
Door Boxes (also called Door Phones) and door openers work together.  The 
Door Box is an intercom that allows visitors to announce their presence from 
the office door.  The door opener enables a user to unlock the door using a 
telephone.  Door openers are not sold by Panasonic; they can be purchased 
separately from an electronics dealer. The Door Box is installed through the 
Door Box Adapter (VB-43711) connected to a digital port.
Operation
To Open a Door When Talking to the Door Box:
1.  Answer the Door Box. (Door Box calls ring in on a dedicated FF key.)
2. Press “#80
”followed by the Door Box access code (9999
 by default) 
followed by “*
” while connected to the Door Box extension.
The door opens automatically.
To Open a Door When Not Talking to the Door Box:
1. Press the ON/OFF
 key. 
						

							System Features Door Box
Revised April 2000 DBS 824-3.0/3.2-700   1-19
2. Dial “#80
”.
3.  Dial the Door Box Access Code.
4.  Dial the Door Box Extension Number.
5. Dial “*
”.
Related Programming
 FF4 (Ringing and Hunt Groups): Ringing Assignments (all)
 FF1 (System Programming): Door Phone Assignments (All)
Hardware Requirements
 The Door Box feature requires a Door Box Adaptor (VB-43711), Door 
Box (Door Phone) (VA-43705), and door opener. The door opener can be 
purchased from an electronics dealer.
 One Door Box can be connected to a Door Box Adaptor.
 Each Door Box Adaptor uses one digital extension port.
Considerations
 The Door Box extension cannot take part in conference calls or be 
overriden.
 Door Box calls cannot be call forwarded or be hunting or coverage group 
members.
 The Door Opener can be set to open for 2 to 12 seconds.
 While the Door Opener is functioning, a call from another Door Box 
cannot be answered. 
						

							DP to DTMF Signal Conversion System Features
1-20 DBS 824-3.0/3.2-700 Revised April 2000
DP to DTMF Signal Conversion
(CPC-S and CPC-M)
Description
This feature allows an extension user to switch from DP to DTMF signaling 
when using a DP trunk.
For instance, if a user dials into a voice mail system using a DP trunk, the user 
can switch to DTMF signaling to communicate with the voice mail system.
DTMF tones can be sent either during the call or while the call is being 
dialed.
Operation
To switch from dial pulse to DTMF dialing, press “*” or “#.”
Related Programming
 FF2 (Trunk): DTMF/Pulse Dialing for Trunks
Considerations
 DTMF dialing remains in effect for the duration of the call. Pulse dialing is 
restored when the handset is replaced.
 Once DTMF dialing is invoked, the user cannot switch back to pulse 
dialing without disconnecting the call.
 Changing from dial pulse to DTMF is possible even if the “*” or “#” key is 
programmed for speed dialing. 
						

							System Features Hunting Priority for VAUs
Revised April 2000 DBS 824-3.0/3.2-700   1-21
Hunting Priority for VAUs
(CPC-S and CPC-M)
Description
This feature allows hunting priority to be assigned to calls that overflow from 
the hunt group to the VAU. If the caller hears the VAU message and then 
decides to dial back into the hunt group, he or she is placed before other calls 
that have just entered the hunt group queue. For an illustration of the flow of 
calls, see Figure 1-1.
Figure 1-1. VAU hunting priority
Related Programming
 FF3 (Extension): VAU Port Assignment
CO
Direct 
Trunk Call 
to the Hunt Group
Pilot Number
Hunt GroupVA U Hunt
Group 
Queue 
Calls that transfer 
back into the hunt group
are placed at the top 
of the queue. 
						

							Independent Timers System Features
1-22 DBS 824-3.0/3.2-700 Revised April 2000
 FF3 (Extension): VAU Hunting Priority
Considerations
 The following call types are routed to the first VAU message:
- Trunk calls
-  Transferred trunk calls
- Intercom calls
-  Transferred intercom calls.
All recalls are routed to the second VAU message.
Independent Timers
(CPC-S and CPC-M)
Description
The DBS 824 provides separate timers for Call Forwarding-No Answer, CO 
Delayed Ring, Extension Delayed Ring, and Hunt Group--No Answer.
The Call Forwarding-No Answer timer determines how long a call will ring 
an extension before forwarding.
The CO Delayed Ring and Extension Delayed Ring timers determine how 
long a call will ring an extension before ringing other extensions assigned the 
delayed ringing.
The Hunt Group-No Answer timer determines how long a call will ring an 
idle member of a hunt group before hunting to the next idle group member.
Related Programming
 FF1 (System): Call Forward--No Answer Timer
 FF1 (System): Central Office Delayed Ring Timer
 FF1 (System): Extension Delayed Ring Timer
 FF1 (System): Hunt Group No Answer Timer 
						

							System Features Least Cost Routing (LCR)
Revised April 2000 DBS 824-3.0/3.2-700   1-23
Least Cost Routing (LCR)
(CPC-S and CPC-M)
Description
Least cost routing (LCR) automatically selects the least expensive route 
available for toll calls. LCR is accessed by dialing “9” before placing a call.
Related Programming
Primary Program Areas:
 FF1 (System): Least Cost Routing (LCR) Access
 FF3 (Extension): Forced Least Cost Routing
 FF8 (LCR): Time Priority RouteTables
 FF8 (LCR): LCR Trunk Group Tables
 FF8 (LCR): Least Cost Routing Area Codes
 FF8 (LCR): Special LCR Area Codes
 FF8 (LCR): Least Cost Routing (LCR) Office Codes
 FF8 (LCR): Special LCR Office Codes Tables
Other Program Areas:
 FF8 (LCR): LCR Add Tables
 FF8 (LCR): LCR Delete Tables
Considerations
 If LCR is enabled, ML and MCO keys can be assigned for trunk group 89. 
However, the FF keys will not light.
 If the LCR feature is deactivated, Pooled Trunk Access is selected 
automatically. 
 Your system can be programmed to use the LCR feature for all outgoing 
calls.