Panasonic DBS 824 Information Manual

							Conference Calls DSLT Features
 
4-20 DBS 824-3.0/3.2-700 Revised April 2000
Conference Calls
(CPC-S and CPC-M)
Description
Conference Calls allow an extension user to add a party to an existing 
conversation.
DSLT users can create the following types of Conference Calls:
 One outside line and two extensions (three-party Conference Call)
 Two outside lines and one extension (three-party Conference Call)
 Three extensions (Intercom Conference Call)
Operation
To add an extension:
1. Press the HOLD
 key to place the current call on hold.
2.  Dial the number of the extension you wish to add to the call.
3. Press CONF
 when your call is answered.
To add an outside number:
1. Press the HOLD
 key to place the current call on hold.
2.  Call the outside number.
3. Press CONF
 when your call is answered.
Considerations
 Press the FLASH
 key to exit a Conference Call.
 The Hold feature cannot be used during a three-party conference. 
						

							DSLT Features Dial “0” for AttendantDial 
Revised April 2000 DBS 824-3.0/3.2-700   4-21
Dial “0” for Attendant
(CPC-S and CPC-M)
Description
The Attendant can be called from any extension by pressing “0.”
If multiple attendants are assigned, dial “0” calls goes to Attendant “1” first. 
If attendant “1” is busy, the call then goes to Attendant “2.” The call 
continues to transfer to the next attendant in the attendant group, if necessary.
A maximum of four attendants can be assigned.
Operation
1.  Lift the handset. 
2. Press “0.”
Related Programming
 FF1 (System): Second Attendant Position
 FF1 (System): Third Attendant Position
 FF1 (System): Fourth Attendant Position
 FF1 (System): Attendant Transfer Extension
Direct Trunk Access
(CPC-S and CPC-M)
Description
Extension users can access specific trunks for outgoing calls. Extension users 
can also use Direct Trunk Access to test trunks or to access data trunks.
Operation
1.  Lift the handset.  
						

							Do-Not-Disturb (DND) DSLT Features
 
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2.  Dial “88” followed by the desired trunk number (01-08).
3.  Dial the outside number.
Do-Not-Disturb (DND)
(CPC-S and CPC-M)
Description
An extension can be made unavailable by activating Do-Not-Disturb (DND). 
Calls to extensions with DND activated receive busy tone.
Operation
To activate DND:
1.  Lift the handset or press ON/OFF
. 
2. Dial “73.”
3.  Replace the handset or press the ON/ OFF 
key.
To cancel DND:
1.  Lift the handset or press ON/OFF
. 
2. Dial “73.”
3.  Replace the handset or press ON/ OFF
. 
Related Programming
 FF1 (System): Extension Class of Service Setting
 FF3 (Extension): Extension Class of Service Assignment
Considerations
 Callback Queuing can ring an extension in DND.
 DND and Absence Messages cancel Call Forwarding.
Calls to an extension with DND or Absence Message turned on are treated  
						

							DSLT Features Intercom Calling
Revised April 2000 DBS 824-3.0/3.2-700   4-23
differently, depending on whether they are trunk or intercom calls. 
Intercom calls receive busy tone; trunk calls are routed to the extension 
defined in permanent call forwarding.
The following types of incoming trunk calls will follow permanent call 
forward settings:
-  Direct trunk calls
-  Transferred trunk calls.
 The DND feature cannot be activated at an extension selected to receive 
Call Forwarding.
Intercom Calling
(CPC-S and CPC-M)
Descriptions
The DBS 824 provides two methods of intercom calling: voice calling and 
tone calling. 
Voice Calling. 
With voice calling, intercom calls are connected 
immediately, without a ringing tone.
Tone Calling. 
With tone calls, a ringing tone is sent to the called extension.
System programming determines whether the DBS 824 uses voice or tone 
calling as a default. If voice calling is the default, dialing a “1” after the 
extension number will change the call to a tone call. If tone calling is the 
default, dialing a “1” will result in a voice call.
Operation
To make a Voice Call: 
1.  Lift the handset.
2.  Dial the extension number.
3.  If the system default is tone calling, dial a “1.” 
						

							Last Number Redial DSLT Features
 
4-24 DBS 824-3.0/3.2-700 Revised April 2000
To make an Tone Call:
1.  Lift the handset.
2.  Dial the extension number.
3.  If the system default is voice calling, dial a “1.”
The called extension rings. 
Related Programming
 FF1 (System): Extension Intercom Calling
 FF1 (System): Alert Tone for Voice Calls
 FF1 (System): Extension Class of Service Setting
 FF3 (Extension): Extension Class of Service Assignment
Considerations
 When an extension’s calling mode is set to voice calls, a “splash” tone can 
be sent to alert the extension to the voice call. System programming 
determines if the splash tone is provided.
 If an extension is onhook, it will receive tone calls.
 The voice calling feature is not available for DISA incoming calls.
 Voice calls do not forward if Cover No Answer is turned on. 
Last Number Redial
(CPC-S and CPC-M)
Description
The last outside number dialed may be redialed automatically by pressing the 
REDIAL
 key.
Operation
1.  Lift the handset.  
						

							DSLT Features Meet-Me Answer
Revised April 2000 DBS 824-3.0/3.2-700   4-25
2.  Dial a trunk access code (81-86 or 9).
3. Press the REDIAL
 key.
Considerations
 If the Auto Flash Redial feature is set, you can flash the outside line once 
by pressing the REDIAL
 key at the busy tone. The last number dialed can 
then be redialed.
 The Last Number Redial feature can redial a number up to sixteen digits 
long.
 A maximum of five Speed Dialing codes can be redialed.
Meet-Me Answer
(CPC-S and CPC-M)
Description
You can answer a Paging call from any extension using the Meet-Me Answer 
feature.
Operation
1.  Pick up the handset from any extension at which you hear a Paging call.
2. Press “77.”
Paging ceases and you are connected to the paging party.
Related Programming
 FF1 (System): Extension Class of Service Setting 
 FF3 (Extension): Extension Class of Service Assignment
Considerations
 The Meet-Me Answer feature cannot be used with Paging Group 00.
 You can only use the Meet-Me Answer feature at an extension that does 
not have an incoming call. 
						

							Message Waiting/Callback Request DSLT Features
 
4-26 DBS 824-3.0/3.2-700 Revised April 2000
 If an external paging system or a Universal Answer system has been 
installed, use Group Call Pickup to respond to the Paging call.
Message Waiting/Callback Request
(CPC-S and CPC-M)
Description
If you call an extension that is busy or does not answer, you can leave a 
message requesting a return call.
Operation
To leave a Callback Request:
1.  Lift the handset. 
2.  Dial the extension number.
3.  Dial “2” at the busy tone or while the telephone is still ringing.
4.  Replace the handset.
To answer a Callback Request:
1.  Pick up the handset.
The phone issues intercom dial tone.
2. Press the AUTO
 key.
3. Press the REDIAL
 key.
Your telephone automatically dials the extension that left the Callback 
Request.
To cancel a Callback Request:
1.  Lift the handset or press ON/OFF
. 
2. Press the AUTO
 key.
3. Press the FLASH
 key. 
						

							DSLT Features Off-Hook Voice Announce (OHVA)Off-
Revised April 2000 DBS 824-3.0/3.2-700   4-27
4.  Replace the handset or press the ON/OFF
 key.
Related Programming
 FF1 (System): Extension Class of Service Setting
 FF3 (Extension): Extension Class of Service Setting
Considerations
 Up to four Callback Requests can be sent to one extension. 
 If you call the same extension a second time and the party answers, 
Callback Requests you sent earlier will be cancelled.
 If a Callback Request is sent to an extension that has Call Forwarding 
enabled, the Callback Request is automatically forwarded to the designated 
extension.
 You can send a Callback Request to an extension that has Do Not Disturb 
or Absence Message activated.
 Making a blind transfer to an extension to which you have previously sent 
a callback request does not cancel your callback request. 
Off-Hook Voice Announce (OHVA)
(CPC-S and CPC-M)
Description
You can use the Off-Hook Voice Announce (OHVA) feature to interrupt a 
busy extension and then make an announcement that only the called party can 
hear. You can also transfer a held call to a busy extension after making the 
announcement using this feature.
Operation
To make an OHVA:
1.  Lift the handset.
2.  Dial the desired extension number. 
						

							Off-Hook Voice Announce (OHVA) DSLT Features
 
4-28 DBS 824-3.0/3.2-700 Revised April 2000
3.  Upon hearing busy tone, press “5.”
To transfer a call using OHVA 
1. Press the HOLD
 key.
2.  Dial the number of the extension to which the call will be transferred.
Your phone issues a busy tone if the extension is already on a call.
3.  Press “5” and announce the call to be transferred.
If the transferred call is not accepted by the called extension, press the 
FLASH
 key to cancel the transfer.
4. Press “8.”
5.  Replace the handset.
To answer the call from a DSLT:
1. Press CONF
 to speak with the announcing party.
2. Press CONF
 again to disconnect the announcing party and return to the 
original call.
Related Programming
 FF1 (System): Onhook (Automatic) Transfer
 FF1 (System): Alert Tone for Busy Override & OHVA
 FF1 (System): Extension Class of Service Setting
 FF3 (Extension): Extension Class of Service Assignment
 FF3 (Extension): Call Waiting/OHVA
Considerations
 If Onhook Transfer is enabled, the held call is transferred as soon as the 
extension sending the OHVA hangs up.
 If the transferred call is not answered immediately, it will queue for a 
specified time and then return to the extension sending the OHVA. (The 
recall time is set in the Transfer-Recall Timer.)
 You cannot receive a Call Waiting message during an OHVA.  
						

							DSLT Features Onhook Dialing
Revised April 2000 DBS 824-3.0/3.2-700   4-29
 You cannot toggle back and forth between two calls during an OHVA.
Onhook Dialing
(CPC-S and CPC-M)
Description
To use onhook dialing, press the ON/OFF
 key.
The DSLT does not have a microphone, so the user must lift the handset to 
talk.
Pooled Trunk Access
(CPC-S and CPC-M)
Description
The DBS 824 system is designed to accept from 4 to 8 outside lines. These 
lines can be divided into seven Pooled Trunk groups. The groups are 
numbered 9 and 81-86.
To select a free outside line, choose a pooled trunk group number. The DBS 
automatically selects a free line from the group.
Operation
1.  Lift the handset.
The phone issues an intercom dial tone.
2.  Dial the desired trunk group number (81-86 or 9).
3.  Dial the outside number.
Related Programming
 FF1 (System): Least Cost Routing (LCR) Access
 FF2 (Trunks): Pooled Trunk Access for Group “9”
 FF2 (Trunks): Pooled Trunk Access for Groups “81-86”