Panasonic DBS 824 Information Manual

							SLT Features Meet-Me Answer
Revised April 2000 DBS 824-3.0/3.2-700   5-26
3.  Flash the switchhook.
4. Dial “89.”
Considerations
 The Last Number Redial feature can redial a number up to sixteen digits 
long.
 A maximum of five Speed Dialing codes can be redialed.
Meet-Me Answer
(CPC-S and CPC-M)
Description
You can answer a Paging call from any extension using the Meet-Me Answer 
feature.
Operation
1.  Pick up the handset from any extension at which you hear the Paging call.
2. Press “77.”
Paging ceases and you are connected to the party trying to reach you.
Related Programming
 FF1 (System): Extension Class of Service
 FF3 (Extension): Extension Class of Service Assignment
Considerations
 The Meet-Me Answer feature cannot be used with Paging Group 00.
 You can only use the Meet-Me Answer feature at an extension that does 
not have an incoming call.
 If an external paging system or a Universal Answer system has been 
installed, use Group Call Pickup to respond to a Paging call. 
						

							SLT Features Message Waiting/Callback Request
Revised April 2000 DBS 824-3.0/3.2-700   5-27
Message Waiting/Callback Request
(CPC-S and CPC-M)
Description
If you try to call an extension that is busy or does not answer, you can leave a 
message requesting a return call.
Operation
To leave a Callback Request:
1.  Lift the handset. 
2.  Dial the extension number.
3.  Dial “2” at the busy tone or while the telephone is still ringing.
4.  Replace the handset.
To answer a Callback Request:
1.  Pick up the handset.
The phone issues intercom dial tone from the handset.
2. Dial “##”.
Your telephone automatically dials the extension that left the Callback 
Request.
To cancel a Callback Request:
1.  Lift the handset. 
2. Dial “#*”.
3.  Replace the handset.
Related Programming
 FF1 (System) Extension Class of Service
 FF3 (Extension) Extension Class of Service Assignment 
						

							SLT Features Offhook Voice Announce (OHVA)
Revised April 2000 DBS 824-3.0/3.2-700   5-28
Considerations
 Up to four Callback Requests can be sent to any one extension.
 If you call the same extension a second time and the party answers, a 
Callback Request you sent earlier will be cancelled.
 If a Callback Request is sent to an extension for which Call Forwarding is 
set, the Callback Request is automatically forwarded to the designated 
extension.
 You can send a Callback Request to an extension that has Do Not Disturb 
or Absence Message activated.
 Making a blind transfer to an extension to which you have previously sent 
a callback request will not cancel your callback request. .
Offhook Voice Announce (OHVA)
(CPC-S and CPC-M)
Description
Use the Offhook Voice Announce (OHVA) feature to interrupt a busy 
extension and then make an announcement that only the called party can hear.
Operation
To make an OHVA:
1.  Lift the handset.
2.  Dial the desired extension number.
3.  Upon hearing busy tone, press “5.”
Related Programming
 FF1 (System): Onhook (Automatic) Transfer
 FF1 (System): Alert Tone for Busy Override & OHVA
 FF1 (System): Extension Class of Service
 FF3 (Extension): Extension Class of Service Assignment 
						

							SLT Features Pooled Trunk Access
Revised April 2000 DBS 824-3.0/3.2-700   5-29
 FF3 (Extension): Call Waiting/OHVA
Considerations
 If Onhook Transfer is enabled, the held call is transferred as soon as the 
extension sending the OHVA hangs up. The transferred call is held until 
the extension that received the OHVA completes the current call.
 The extension interrupted by the OHVA cannot receive a Call Waiting 
message during an OHVA. 
 You cannot toggle back and forth between two calls during an OHVA.
 If you make an Offhook Voice Announcement to an SLT, the SLT user and 
the other party
 will hear the announcement.
Pooled Trunk Access
(CPC-S and CPC-M)
Description
The DBS 824 system is designed to accept from 4 to 8 outside lines. These 
lines can be divided into seven Pooled Trunk groups. The groups are 
numbered 9 and 81-86.
Selecting a pooled trunk access number automatically selects a free trunk 
from the group.
Operation
1.  Lift the handset.
The phone issues intercom dial tone.
2.  Dial the desired trunk group number (81-86 or 9).
3.  Dial the outside number.
Related Programming
 FF1 (System): Least Cost Routing (LCR) Access
 FF2 (Trunks): Pooled Trunk Access for Group “9” 
						

							SLT Features Speed Dialing
Revised April 2000 DBS 824-3.0/3.2-700   5-30
 FF2 (Trunks): Pooled Trunk Access for Group “81-86”
 FF3 (Extension): Forced Least Cost Routing
 FF8 (LCR): LCR Settings (all)
Considerations
 There are seven groups of outside lines: 9 and 81-86. Some additional 
outside lines may not be assigned to a group.
 Dialing “9” activates LCR if the LCR option is enabled.
Speed Dialing
(CPC-S and CPC-M)
Personal Speed Dial
Description
Frequently called numbers can be stored using the Personal Speed Dial 
feature. Personal speed dial numbers are assigned to SLTs from attendant or 
key phones. 
Operation
To dial a Personal Speed Dial number:
1.  Pick up the handset.
2.  If necessary, access an outside line.
3. Dial “80.”
4.  Dial the two-digit personal speed dial code (90-99 or 900-939). 
						

							SLT Features Speed Dialing
Revised April 2000 DBS 824-3.0/3.2-700   5-31
System Speed Dial
Description
Frequently called numbers can be stored using the System Speed Dial feature. 
With CPC-S and CPC-M in standard mode, up to 90 System Speed Dial 
numbers (00-89) can be programmed at the Attendant Phone and can be used 
by any extension. With CPC-M in add-on mode, up to 200 System Speed Dial 
numbers (000-199) can be programmed at the Attendant Phone and can be 
used by any extension.
Operation
To dial a system speed dial number:
1.  Pick up the handset.
2.  If necessary, access an outside line.
3. Dial “80.”
4.  Dial the two-digit system speed dial code (00-89 or 000-199).
Related Programming
 FF1 (System): Override Toll Restriction with SSD Numbers
 FF10 (Speed Dialing): System Speed Dial Numbers 
						

							Speed Dialing SLT Features
5-32 DBS 824-3.0/3.2-700 Revised April 2000 
						

							Revised April 2000   DBS 824-3.0/3.2-700 A-1
 
Appendix A:  2.0 Feature Update
CPC-S/M Version 2.0 supports all features of CPC-S/M Version 1.1, as well as offering support for 
the Panasonic 44-Series telephones (VB-44xxx).
Thoroughly review this appendix when using the DBS 824 with CPC-S/M Version 2.0 to make sure 
you understand the enhancements provided with this software release.
Contents
Topic Page
Appendix A: 2.0 Feature Update 1
44-Series Phone Support
2
Directory Mode 7
Variable Mode 8
Handset Mute 10
Off-Hook Monitoring 11
Separate Speaker Volumes for Internal vs. CO calls 11
Analog Adapter 12
MSG (Message) Key 14
DSS/72 Console - Key Arrangement 16
EM/24 - Key Arrangement 20
Modification to Toll Restriction Service
22
Key Telephone Installation Notes
23 
						

							2.0 Features UpdateAppendix A
A-2     DBS 824-3.0/3.2-700 Revised April 2000 
 
44-Series Phone Support
CPC-S/M Version 2.0 provides full support for Panasonic’s 44-Series phones (VB-44xxx).  Table 1, 
below, lists all 44-Series phone models and their part numbers.  Most models are available in two 
colors: gray and black.
Table 6. 44-Series Phones 
16-Key Phone  (gray) VB-44210G
16-Key Phone  (black) VB-44210B
16-Key Speakerphone  (gray only) VB-44211G
22-Key Phone  (gray only) VB-44220G
22-Key Small-Display Speakerphone  (gray) VB-44223G
22-Key Small-Display Speakerphone  (black) VB-44223B
34-Key Small-Display Phone  (gray only) VB-44230G
34-Key Small-Display Speakerphone  (gray) VB-44233G
34-Key Small-Display Speakerphone  (black) VB-44233B
22-Key Large-Display Speakerphone  (gray) VB-44225G
22-Key Large-Display Speakerphone  (black) VB-44225B
DSS/72 Console  (gray) VB-44320G
DSS/72 Console  (black) VB-44320B
EM/24 Unit  (gray) VB-44310G
EM/24 Unit  (black) VB-44310B 
						

							Appendix A2.0 Features Update
Revised April 2000       DBS 824-3.0/3.2-700 A-3
 
Added Features
New DBS features that can be executed on the 44-Series phones are described below.
Note:
The new features introduced with these phones are supported by CPC-S/M Version 2.0.  
You can also use the 44-series phones with previous DBS 824 versions, but these added 
features won’t be supported.
 Figure 2. 44-Series Small-Display Phone
1
EN D MODE
DND/CF
ABC
JK L
TU V
OPER GHI
PR SDEF
MNO
WXYMUTE
EXTREDIAL
PRO G
CONF
MUTE
AUTO
ON/OFF
FLASH
S peakerphone
VO LUM EHOLD
DIGITAL BUSINESS SYSTEM
1
4
7
*
2
5
8
03
6
914
9
8
7
6
5
4
3
2
15
16
17
22
21
08:24 Tue N O V 14
S andy 173
10
11
12
13
18
1920