Panasonic DBS 824 Information Manual
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x DBS 824-3.0/3.2-700 Revised April 2000 Purpose The purpose of this manual is to provide an overview of feature operation and requirements. Where applicable, the following types of information are provided for each feature. Single Line Telephone FeaturesSLT Features are available to industry-standard 2500 sets. Since SLTs are not equipped with feature keys, most features are accessed by using the dialpad and/or the switchhook. Appendices Descriptions of several feature upgrades have been added to the Appendices of this manual. Please refer to the Appendices when instructed to do so. Types of information Purpose Description The Description section provides an overview of how the feature works and, in some cases, what it is typically used for. Operation The Operation section includes step-by-step instructions on how to use the feature. Hardware RequirementsThis section lists any special hardware that is required to use the feature. Related Programming The Related Programming section lists the programming subsystems associated with the feature. Considerations This section provides details on feature interactions and limitations.
About This Manual List Revised April 2000 DBS 824-3.0/3.2-700 xi List of Features The following tables list the features available with the DBS 824. Topic Page System Features xii Attendant Features xiii Extension Features xiv
List of Features xii DBS 824-3.0/3.2-700 Revised April 2000 Table 1. System Features FeatureCPC-SCPC-M Account Codes: Non-verifiedxx Account Codes: Verifiedxx Answer Supervision for Voice Mailxx Auto Day Modexx Auto Set Relocationxx Background Musicxx Battery Alarmxx Battery Backupxx Call Forward ID Code for Voice Mailxx Centrex/PBX Compatibilityxx Direct Inward System Access (DISA)xx Direct Trunk Accessxx Distinctive Ringingxx Door Boxxx DP to DTMF Signal Conversionxx Hunting Priority for VAUsxx Independent Timersxx Key Bank Holdxx Least Cost Routingxx Music-on-Holdxx Music-on-Hold Internal Sourcex Night Service (2 Modes)xx Off-Premises Extensionxx Pagingxx Power Failure Transferxx Remote Maintenancexx Station Class of Servicexx Station Hunting: Terminal, Distrib- uted, Longest Idlexx Station Message Detail Recording (SMDR)xx Toll Restrictionxx Trunk Groupsxx Trunk Name Assignmentxx
About This Manual List Revised April 2000 DBS 824-3.0/3.2-700 xiii Table 2. Attendant Features Trunk Queuingxx Universal Night Answerx Voice Mail Ringingxx VAU (Voice Announce Unit)xx VAU Port Assignmentxx Walking TRS Class of Servicexx Feature CPC-S CPC-M Alternate Attendant x x Attendant Assignment of Speed Dialing x x Attendant Busy Override x x Attendant Call Park x x Attendant Control of Absence Mes- sages, Call Forwarding, and DNDx x Attendant-Controlled Text Assignment xx Attendant Groups x x Dial Tone Disable x x DSS/72 x x Headset Operation x x One-Touch VM Transfer x x Station Lockout Code Assignment x x System Time and Date Control x x Traffic Measurement x x Walking COS Confirmation x x FeatureCPC-SCPC-M
List of Features xiv DBS 824-3.0/3.2-700 Revised April 2000 Table 3. Extension Features FeatureCPC-SCPC-M Absence Message xx Auto-Repeat Dial xx Auto Redial xx Busy Override xx Call Coverage Groups xx Call Duration Display xx Call Forwarding xx Call Hold: Exclusive and System xx Call Park xx Call Pickup: Direct and Group xx Call Transfer: Blind and Screened xx Call Waiting xx Call Waiting/OHVA Text Reply xx Camp-on xx CO Line Key Trunk Access xx Conference Calls xx Delayed Ringing xx Dial “0” for Attendant xx Direct Trunk Access xx Do-Not-Disturb (DND) xx EM/24 Console xx Flexible Function (FF) Keys xx Handsfree Answerback xx Handsfree Operation xx Headset Operation xx Intercom Calling xx Last Number Redial xx Line Appearances xx DSS/BLF Appearances: Direct Line (DL) Appearances xx DSS/BLF Appearances: Multi-CO (MCO) Appearances xx DSS/BLF Appearances: Multi-Line (ML) Appearances xx
About This Manual List Revised April 2000 DBS 824-3.0/3.2-700 xv ML/MCO Separationxx Meet-Me Answer xx Message Waiting/Callback Request xx Non-appearing Outside Line xx Offhook Signaling xx Off-Hook Voice Announce (OHVA) xx One-Touch Keys xx One-Touch VM Access xx Onhook Dialing xx Pooled Trunk Access xx Prime Line Preference xx Private Line xx Reminder Call xx Ringing Line Preference xx Saved Number Redial xx Speed Dial Linking xx Speed Dialing: System and Personal xx Speed Dialing Add-On Mode (Expanded Range) x Station Lockout xx Trunk-to-Trunk Transfer xx Feature CPC-SCPC-M
List of Features xvi DBS 824-3.0/3.2-700 Revised April 2000
Revised April 2000 DBS 824-3.0/3.2-700 1-1 Chapter 1. System Features This chapter contains detailed descriptions of DBS 824 System Features. System Features are either available on a system-wide basis or aid in the overall administration of the DBS 824. This chapter covers the following topics: Topic Page Account Codes 1-3 Answer Supervision for Voice Mail 1-6 Auto Day Mode 1-7 Auto Set Relocation 1-8 Background Music 1-10 Battery Backup 1-12 Call Forward ID Code for Voice Mail 1-12 Caller ID 1-13 Direct Inward System Access (DISA) 1-14 Direct Trunk Access 1-17 Distinctive Ringing 1-17 Door Box 1-18 DP to DTMF Signal Conversion 1-20 DP to DTMF Signal Conversion 1-20 Hunting Priority for VAUs 1-21 Independent Timers 1-22 Least Cost Routing (LCR) 1-23 Music-on-Hold 1-24 Night Service 1-25 Off-Premises Extension 1-27 Paging 1-28 Power Failure Transfer 1-29 Remote Maintenance 1-31 Station Class of Service 1-33 Station Hunting 1-34 Station Message Detail Recording (SMDR) 1-37 Toll Restriction 1-38 Trunk Groups 1-40
1-2 DBS 824-3.0/3.2-700 Revised April 2000 Trunk Name Assignment 1-41 Trunk Queuing 1-42 Universal Night Answer 1-43 Voice Mail Ringing 1-44 VA U 1 - 4 5 VAU Port Assignment 1-45 Walking TRS Class of Service 1-46Topic Page
System Features Account Codes Revised April 2000 DBS 824-3.0/3.2-700 1-3 Account Codes You can assign account codes to clients to facilitate billing and to track call dates and times, numbers called, and outside line numbers used. This information is printed for each account on the SMDR record. Non-Verified Account Codes (CPC-S and CPC-M) Description Non-verified account codes can be forced or voluntary, depending on extension programming. With voluntary account codes, the user is not forced to enter an account code before making a call. With forced account codes, the user must enter an account code before accessing an outside line. Non-verified account codes can be assigned to incoming and outgoing calls. To assign an account code to an outgoing call, the user enters the account code before making the call or during the call. To assign an account code to an incoming call, the user enters the account code during the call. To enter an Account Code before dialing: 1. Press the ON/OFF key. The phone issues intercom dial tone. The ON/OFF LED lights. 2. Press the AUTO key, then press “#.” “Enter Account #” appears on the display. If you are using a Single Line Telephone (SLT), dial “#7.” 3. Enter the Account Code (up to 10 digits). 4. Press “#.” “Entered Account #” appears on the display. 5. Press a vacant CO key or dial a trunk access code.