Panasonic DBS 824 Information Manual

							Dial “0” for Attendant Key Telephone Features 
3-34 DBS 824-3.0/3.2-700 Revised April 2000
Dial “0” for Attendant
(CPC-S and CPC-M)
Description
The Attendant can be called from any extension by simply pressing “0.”
If multiple attendants are assigned, a dial “0” call goes to the first Attendant 
first. If the first attendant is busy, the call goes to the second Attendant. The 
call will continue to transfer to the next attendant in the attendant group if 
necessary.
Up to four attendants can be assigned.
Operation
1.  Pick up the handset or press ON/OFF
.
The phone issues intercom dial tone.
2. Press “0.”
 “Talk-EXT 100” appears on the display if your extension is set for 
Voice Calling.
 “Call-EXT XXX” (where “XXX” is the extension) appears on the 
display if your extension is set for Tone Calling.
Related Programming
 FF1 (System): Second Attendant Position
 FF1 (System): Third Attendant Position
 FF1 (System): Fourth Attendant Position
 FF1 (System): Attendant Transfer Extension
 FF6 (Names and Messages): Extension Name
Considerations
 If the Attendant‘s name has been stored it appears on the display instead of 
the extension number. 
						

							Key Telephone Features Do-Not-Disturb (DND)
Revised April 2000 DBS 824-3.0/3.2-700   3-35
Do-Not-Disturb (DND)
(CPC-S and CPC-M)
Description
An extension can be made unavailable by activating Do-Not-Disturb (DND). 
When DND is activated at an extension, calls to that extension receive busy 
tone.
Operation
To activate DND:
1. Press the ON/OFF
 key:
 The phone issues intercom dial tone.
 The ON/OFF
 LED lights.
2. Dial “73.”
 The DND/CF
 LED lights.
 “DND Set” appears on the display.
3. Press the ON/ OFF 
key.
The ON/OFF
 LED lights.
To cancel DND:
1. Press the ON/OFF
 key:
 The phone issues intercom dial tone.
 The ON/OFF
 LED lights.
2. Dial “73.”
 The DND/CF
 LED lights.
 “DND Canceled” appears on the display.
3. Press the ON/ OFF 
key.
The ON/OFF
 LED goes off. 
						

							EM/24 Console Key Telephone Features 
3-36 DBS 824-3.0/3.2-700 Revised April 2000
Related Programming
 FF1 (System): Extension Class of Service Setting
 FF3 (Extension): Extension Class of Service Assignment
Considerations
 Callback Queuing will ring an extension in DND.
 A Private Line will ring an extension in DND.
 Calls to an extension with DND or Absence Message turned on are treated 
differently, depending on whether they are trunk or intercom calls. 
Intercom calls receive busy tone; trunk calls are routed to the extension 
defined in permanent call forwarding.
The following types of incoming trunk calls will follow permanent call 
forward settings:
-  Direct trunk calls
-  Transferred trunk calls.
 Attendant Phones can activate DND. 
 The Attendant can activate or cancel this feature on an extension using FF 
key LEDs on a DSS console.
 The DND feature cannot be activated from an extension selected to receive 
call forwarding.
EM/24 Console
(CPC-S and CPC-M)
Description
Connecting an EM/24 console to your extension adds twenty-four FF keys. 
By assigning extensions to its FF keys, you can use an EM/24 console as a 
BLF (Busy Lamp Field). 
Related Programming
 FF3 (Extension): Terminal Type 
						

							Key Telephone Features Flexible Function (FF) Keys
Revised April 2000 DBS 824-3.0/3.2-700   3-37
 FF3 (Extension): EM/24 Port Assignment
Considerations
 An EM/24 console can be connected to any key phone.
Flexible Function (FF) Keys
(CPC-S and CPC-M)
Description
You can assign frequently used functions to programmable keys on key 
phones, DSS consoles, and EM/24 consoles. All keys not already assigned as 
line or Speed Dialing keys are available for programming.
Up to twelve dial keys or six digits can be stored in an FF key. (The LED of 
the FF key will not light when digits are stored in the key.) 
You can also store the PROG
, CONF
, AUTO
, REDIAL
 (for redialing only, 
not for inserting a pause), and FLASH
 features.
Also, you can assign External Call Forwarding, combined with either a 
Personal Speed Dial code or a System Speed Dial code, to an FF key. You 
can also assign a pilot extension number as a Call Forwarding destination by 
storing Call Forwarding, combined with the pilot extension number (0, 10-69, 
or 100-699), in an FF key.
Operation
To assign pre-programmed codes to an FF key:
1. Press the ON/OFF
 key:
 The phone issues intercom dial tone.
 The ON/OFF
 LED lights.
2. Press the PROG
 key.
“F” appears on the display.
3.  Press the FF key to be programmed.
“Enter Code” appears on the display. 
						

							Flexible Function (FF) Keys Key Telephone Features 
3-38 DBS 824-3.0/3.2-700 Revised April 2000
4.  Enter the code to be programmed (see Table 3-5).
The programmed code appears on the display.
5. Press the HOLD
 key.
“Code Stored” appears on the display.
6.  Repeat steps 2-5 to program additional keys.
7. Press the ON/OFF 
key.
The ON/OFF
 LED goes off.
To assign digits to an FF key:
1. Press the ON/OFF
 key.
2. Press the PROG
 key.
3.  Press the FF key to be programmed.
“Enter Code” appears on the display.
4. Press the PROG
 key.
5.  Enter up to six digits.
6. Press the HOLD
 key.
To assign Call Forwarding external to an FF key:
1. Press the ON/OFF
 key.
2. Press the PROG
 key.
3.  Press the FF key to be programmed.
“Enter Code” appears on the display.
4. Enter “72.”
5.  Enter the forward type (0
- All calls, 1
- Busy/No Answer, 2
-Busy, 4
-No 
Answer).
6. Press the AUTO
 key.
7.  Enter the Speed Dial code (System Speed dial 00-89 or 000-199 or 
Personal Speed dial 90-99 or 900 - 939). 
						

							Key Telephone Features Flexible Function (FF) Keys
Revised April 2000 DBS 824-3.0/3.2-700   3-39
Note: 
The speed dial code must include the CONF
 key (to indicate a 
trunk call), the appropriate trunk access code, and the outside number.
8. Press the HOLD
 key.
To assign a Hunt Group pilot number or an extension number to an 
FF key:
1. Press the ON/OFF
 key.
2. Press the PROG
 key.
3.  Press the FF key to be programmed.
“Enter Code” appears on the display.
4. Enter “72.”
5.  Enter the Call Forwarding code (0, 1, 2, or 4).
6.  Enter the Hunt Group pilot number or an extension number.
7. Press the HOLD
 key.
To erase a code stored in an FF key:
Note:
FF keys assigned as CO lines cannot be cleared using the following 
procedure. CO line keys can only be cleared through system programming.
1. Press the ON/OFF
 key.
2. Press the PROG
 key.
3.  Press the FF key to be programmed.
“Enter Code” appears on the display.
4. Press the HOLD
 key.
“Code Cleared” appears.
To check a programmed FF key:
1. Press the ON/OFF
 key:
 The phone issues intercom dial tone.
 The ON/OFF
 LED lights. 
						

							Flexible Function (FF) Keys Key Telephone Features 
3-40 DBS 824-3.0/3.2-700 Revised April 2000
2. Press the CONF
 key.
“C” appears in the display.
3.  Press the FF key to be checked.
The programmed data appears on the display.
4. Press the ON/OFF
 key.
 The ON/OFF
 LED goes off.
 The date and time appear on the display.
Related Programming
 FF5 (FF Keys): FF Key Assignments for Extensions
 FF9 (Copy Program): FF Key Copy
Considerations
 The following functions can be assigned to FF keys:
Table 3-5.  Feature access codes for FF key assignments
Feature Code to be entered
Call Attendant 0
Intercom Call Extension number (10-69) or (100-699)
Outside Line 88, outside line number (01-08)
Pooled Trunk Access Outside line group number (9, 81-86)
Note:
 “9” can used as an outside line group number if it is not used for 
LCR.
LCR 9 
Paging #, Paging Group number (00-07)
Call Park 75
Caller ID Log Key *6
DND Activate/Cancel 73
Absence Message Acti-
vate/Cancel71
Call Forwarding 72
Alarm Activate/Cancel #4
Station Lockout 74, lockout code (max. 4 digits) 
						

							Key Telephone Features Flexible Function (FF) Keys
Revised April 2000 DBS 824-3.0/3.2-700   3-41
Dial Tone On/Off #50
Direct Call Pickup 79
Group Call Pickup 70
Account Code 1 #79, account code (max. 6 digits) 
Account Code 2AUTO
, #, account code (max. 6 digits)
Speed DialingAUTO
, speed dial number (00-99, 000-199, 900-939)
Night Service On/Off #521 (Day), #522 (Night1) or #523 (Night2) (Attendant only)
Intercom #8
Message ClearAUTO
, FLASH
Message CallAUTO
, REDIAL
Headset On/Off #51
BGM On/Off #53
Answer Key *1
Release Key *2
Talk Back Key *3
Paging Meet-Me 
Answer77
Universal Answer 
Pickup78
Save Dial CallAUTO
, *
Register Save DialAUTO
, AUTO
MUTE
 Key *#
FLASH
 key FLASH
One-Touch VM Access
Note:
 If a password is used, it can be from 1 to 3 digits. If the password is 
over 3 digits, it must be assigned to a personal or system speed dial num-
ber (00-99, 000-199 or 900-939).  Feature Code to be entered
 PROG AUTO NNN   XXX or AUTO 00-99#
Voice mail
pilot numberPassword (optional) 
						

							Handsfree Answerback Key Telephone Features 
3-42 DBS 824-3.0/3.2-700 Revised April 2000
 If a new code is programmed into a key, the previously programmed code 
is erased.
 To erase a code programmed into a key, press the HOLD
 key when the 
display reads “Enter Code.” “Code Cleared” then appears on the display.
 The system can be programmed so that Pooled Trunk Access calls 
automatically use LCR when 9 is selected.
 Night Service, DND, and BGM can be activated through FF keys without 
lifting the handset.
 When you are making a call using the Speed Dialing feature, the FLASH
 
key stored in Speed Dialing becomes the PBX flash feature.
Handsfree Answerback
(CPC-S and CPC-M)
Description
Use the Handsfree Answerback feature to answer a call without lifting the 
handset. Your extension must be programmed for Voice Calling for you to 
use this feature. If your extension is not set for Voice Calling, the caller must 
press “1” during a call to switch from Tone Calling to Voice Calling.
Operation
1.  Confirm that the MUTE
 LED is off.
If it is lit, press the MUTE
 key to turn it off.
2.  Speak into the microphone.
Related Programming
 FF1 (System): Extension Intercom Calling
Considerations
 Stay within three feet of the microphone.
 The MUTE
 feature can be selected from the Menu screen on large display 
phones. With other DBS 824 key phones, the MUTE 
function is assigned 
to a fixed key. 
						

							Key Telephone Features Handsfree Operation
Revised April 2000 DBS 824-3.0/3.2-700   3-43
Handsfree Operation
(CPC-S and CPC-M)
Description
Handsfree operation is available with all speakerphones. This type of 
operation allows you to use all available DBS 824 features without lifting the 
handset.
Operation
To initiate handsfree operation, press the ON/OFF
 key. This takes the phone 
offhook and provides access to the full range of calling features.
Headset Operation
(CPC-S and CPC-M)
Description
Headset operation allows you to handle calls with a headset instead of with 
the handset or speakerphone.
Operation
1.  Pick up the handset or press ON/OFF
.
2. Dial #51
.
If headset mode is already on, these steps turn it off; if headset mode is 
off, these steps turn it on.
Intercom Calling
(CPC-S and CPC-M)
Descriptions
The DBS 824 provides two methods of intercom calling: voice calling and 
tone calling.