Panasonic DBS 824 Information Manual

							Account Codes System Features
1-4 DBS 824-3.0/3.2-700 Revised April 2000
6.  Dial the telephone number.
To enter an Account Code during an outside call:
1. Press the AUTO
 key.
2. Press “#.”
“Enter Account #” appears on the display.
3.  Enter the Account Code (up to 10 digits).
The Account Code entered appears on the display.
4. Press “#.”
Hardware Requirements
 An SMDR printer or external call accounting system is required to collect 
account code records.
Related Programming
 FF3 (Extension): Forced Account Codes 
Considerations
 SLTs cannot assign account codes during a call.
Verified Account Codes
(CPC-S and CPC-M)
Description
Extensions with the Verified Account Codes feature enabled are restricted 
from making outside calls without the user first entering a valid Account 
Code. After a valid Account Code is entered, the Toll Restriction Service 
(TRS) type assigned to the code is substituted for the extension TRS type, 
thus temporarily allowing calls based on the new TRS type.
Extensions with the Verified Account Codes feature disabled can place 
outside calls based on the TRS type assigned to the extension. If a user wishes 
to place a call that would normally be restricted at the extension, the user can  
						

							System Features Account Codes
Revised April 2000 DBS 824-3.0/3.2-700   1-5
enter a valid Verified Account Code to upgrade the TRS type assigned to the 
extension.
Operation
1.  Pick up the handset.
The phone issues intercom dial tone.
2. Dial “#11.”
3.  Enter the four-digit Account Code.
4. Press “#.”
The phone issues intercom dial tone.
5.  Press an available CO key or dial a trunk access code.
The phone issues outside dial tone. 
6.  Dial the telephone number.
The Verified Account Code TRS type remains in effect until the call is 
completed.
Related Programming
 FF1 (System): Verified Forced Account Codes
 FF1 (System): Toll Restriction for Verified Forced Account Codes
 FF3 (Extension): Forced Account Codes
 FF7 (TRS): Toll Restrictions
Hardware Requirements
 An SMDR printer or external call accounting system is required to collect 
account code records.
Considerations
 Verified account codes are for outgoing calls only.
 The maximum number of verified account codes is 100.
 Each verified account code must consist of 4 digits. 
						

							Answer Supervision for Voice Mail System Features
1-6 DBS 824-3.0/3.2-700 Revised April 2000
 “0000” cannot be used for a verified account code.
 Verified account codes do not override station lockout.
 Verified account codes do not override Least Cost Routing (LCR) settings.
Answer Supervision for Voice Mail
(CPC-S and CPC-M)
Description
This feature allows the DBS 824 to send an answer signal to third-party voice 
mail systems. Sending an answer signal provides quicker response time 
between the DBS 824 and the voice mail system.
The following programming can be performed from an attendant phone or 
any other phone that has entered the programming access code.
To assign an answer signal code:
1. Press the ON/OFF
 key.
 The phone issues intercom dial tone.
 The ON/OFF
 LED lights.
2. Press the PROG
 key.
3. Enter #94.
4.  Enter the Answer Signal Code (1 to 5 digits).
5. Press the HOLD
 key.
To view an answer signal code:
1. Press the ON/OFF
 key.
2. Press the CONF
 key.
3. Dial “#94.”
Considerations 
						

							System Features Auto Day Mode
Revised April 2000 DBS 824-3.0/3.2-700   1-7
 The digits used for the answer signal code are determined by the 
requirements of the voice mail system.
 If the called extension does not answer and is forwarded to voice mail, the 
DBS 824 sends a call forward ID code back to the voice mail system.
 During transmission of the answer signal code, other DTMF digits and 
functions from the DBS 824 extension are ignored.
Auto Day Mode
(CPC-S and CPC-M)
Description
Auto Day Mode allows the DBS 824 to go into day mode automatically.
The DBS 824 can also be programmed to go into night mode automatically 
(see “Night Service,” page 1-25).
If only one of the auto modes is turned on, the DAY/NIGHT1/NIGHT2
 
toggle key or the DAY
, NIGHT1
 or NIGHT2 
key is used to turn off the auto 
mode. For instance, if night mode has been activated automatically, the 
attendant must press the DAY
/NIGHT1
/NIGHT2
 key or DAY
 to go into day 
mode. (Note: You must wait at least 3 minutes delay after the automatic mode 
is activated before manually changing the mode. Otherwise the system will 
immediately revert back to the automatic mode.)
If only one of the auto modes is turned on, the DAY/NIGHT1/NIGHT2
 
toggle key, NIGHT1
 key, or NIGHT2
 key can also be used to go into an auto 
mode before the scheduled time. If auto day and both auto night modes are 
turned on, themanual mode keys cannot be used.
Related Programming
 FF1 (System): Automatic Day Mode Start Time
 FF1 (System): Automatic Night Mode Start Time
 FF1 (System): Automatic Night2 Mode Start Time
Considerations
 If both auto modes are set, the starting times must differ by at least one 
hour. 
						

							Auto Set Relocation System Features
1-8 DBS 824-3.0/3.2-700 Revised April 2000
 When one auto mode is turned on, the mode cannot be reset by the DAY/
NIGHT1/NIGHT2
, NIGHT
 key or NIGHT2
 key until 3 minutes after the 
auto mode is activated. (When both auto modes are set, the mode keys 
cannot be used.)
 If mode keys are not assigned, the access codes #520 (DAY/NIGHT1/
NIGHT2 toggle), #521 (Day), #522 (Night1) and #523 (Night2) can be 
used instead.
Auto Set Relocation
(CPC-S and CPC-M)
Description
Auto Set Relocation can be used to relocate the program settings of one 
extension to another extension. 
Auto Set Relocation is commonly used when extension users want to trade 
work areas. For example, if Extensions “A” and “B” are going to switch 
office locations, Auto Set Relocation enables them to switch telephone 
settings without re-programming.
Operation
Before a phone can be relocated, it must be assigned an Auto Set Relocation 
code. See “Related Programming” for the program address used to set up the 
Auto Set Relocation Code.
The following example illustrates how the program settings for extensions 
200 and 300 could be switched. 
To Transfer Extension Settings from 200 to 300:
1.  At extension 200, pick up the handset.
2. Press “#10.”
3.  Dial extension number 300.
4.  Enter the four-digit auto set relocation code assigned to extension 300.
5.  Replace the handset.
 All programmed extension features, TRS, and LCR settings from 200 
are transferred to 300. 
						

							System Features Auto Set Relocation
Revised April 2000 DBS 824-3.0/3.2-700   1-9
 Extension 300 is placed out of service.
To Reactivate Extension 300:
1.  Unplug the extension cable from 300.
2.  Reconnect the cable.
Extension 300 assumes all extension features, TRS, and LCR settings that 
were initially assigned to 200.
Related Programming
 FF3 (Extension): Auto Set Relocation Code
Considerations
 The following types of data can be transferred using this feature:
- TRS type settings
- Ring settings (trunk line, remote ringing, day/night)
- FF key data
- Extension numbers and names
- Absence messages
- Call forward settings
- Message waiting
- All settings and data defined by programming.
 Settings may not be transferred between extensions of different types. In 
other words, an SLT and a KTEL cannot exchange program settings.
 Attendant 1 is excluded from this feature. 
						

							Background Music System Features
1-10 DBS 824-3.0/3.2-700 Revised April 2000
Background Music
(CPC-S and CPC-M)
Description
If your system is set up to provide Background Music, music can be played 
from the speakers of idle telephones. If a call is made to an extension 
receiving Background Music, the music stops and the phone rings. 
Background Music is also interrupted when the phone goes offhook.
The system can also provide music-on-hold using the Background Music 
source or a separate music source. If Music-on-Hold is provided, callers 
automatically hear music when they are placed on hold. (See page 1-24 for 
more information on Music-on-Hold.)
Operation
To turn Background Music on:
1. Press the ON/OFF
 key.
 The phone issues intercom dial tone.
 The ON/OFF
 LED lights.
2. Dial “#53.”
“BGM ON” appears on the display.
3. Press the ON/OFF
 key.
The ON/OFF 
LED goes off.
To turn Background Music off:
1. Press the ON/OFF
 key.
 The phone issues intercom dial tone.
 The ON/OFF
 LED lights.
2. Dial “#53.”
“BGM OFF” appears on the display.
3. Press the ON/OFF
 key. 
						

							System Features Battery Alarm
Revised April 2000 DBS 824-3.0/3.2-700   1-11
 The ON/OFF 
LED goes off.
 The date and time appear on the display.
Related Programming
 FF1 (System) Extension Class of Service Setting 
 FF3 (Extension) Extension Class of Service Assignment
Considerations
 The music source must be purchased separately. It is not provided with the 
DBS 824.
 If a single music source is used for both music-on-hold and background 
music, the music source connects to CN6 on the front of the CPC card. If a 
separate music source is used for background music and music-on-hold, 
background music connects to the CN6 on the CPC-M card and music-on-
hold connects to CN8 on the CPC-M card. See Installation (Section 300) 
for instructions.
 The input impedance for the music source is 10k ohms. 
 The maximum input level is 10 dB.
Battery Alarm
(CPC-S and CPC-M)
Description
The DBS 824 will display “BATTERY ALARM” on the attendant phone 
when the system reverts to battery power. 
						

							Battery Backup System Features
1-12 DBS 824-3.0/3.2-700 Revised April 2000
Battery Backup
(CPC-S and CPC-M)
Description
The DBS 824 uses two 12-volt batteries. The backup batteries are connected 
in a series circuit, using cables provided with the DBS 824. With maximum 
traffic, the backup batteries last up to 40 minutes. The backup batteries should 
be replaced about every 3 years.
Call Forward ID Code for Voice Mail
(CPC-S and CPC-M)
Description
Call Forward ID Code for Voice Mail allows users to call forward to a third-
party voice mail system. The ID Code sends the digits that are required by the 
voice mail to identify the DBS 824 extension and allow it to retrieve 
messages. 
ID Codes can be set from any key phone.
Operation
To set a Call Forward ID Code for Voice Mail:
1. Press the PROG
 key.
2. Press the AUTO
 key.
3. Press “*.”
4.  Enter the extension number.
5.  Enter the digits to be forwarded to voice mail.
6. Press the HOLD
 key.
To clear the ID Code:
1. Press the PROG
 key. 
						

							System Features Caller ID
Revised April 2000 DBS 824-3.0/3.2-700   1-13
2. Press the AUTO
 key.
3. Press “*.”
4.  Enter the extension number.
5. Press the HOLD
 key.
Considerations
 External callers do not hear the tones sent to voice mail, but internal callers 
do.
 The Extension Copy program (FF9 2# 1-24#  1-24##) should not
 be used 
to copy extension settings that include a Call Forward ID Code.  Copying  
extension settings in this manner allows the copy “destination” to retrieve 
the messages of the copy “source.” For example, if you copy extension 
settings from extension 200 to extension 300, extension 300 can retrieve 
200’s messages. Extension 300 can retrieve 200’s messages because the 
Call Forward ID Code for 200 is also assigned to 300.
Caller ID
(CPC-S and CPC-M)
Description
The DBS 824 supports Caller ID (CID), a service offered by local central 
offices, sends calling number information from the local CO to the DBS 824. 
Users who have display telephones can see CID information as incoming 
calls ring at their extension and can have access to previous calls via the call 
log feature.
Caller ID Call Log
(CPC-S and CPC-M)
Description
The Call Log keeps a record of Caller ID calls to individual phones.  The Call 
Log allows users to view Caller ID calls that have been sent to their phone.