Panasonic DBS 824 Information Manual
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2.0 Features UpdateAppendix A A-24 DBS 824-3.0/3.2-700 Revised April 2000 4. Rotate the desk stand 180°. In this position it doubles as a wall mount bracket. 5. Insert the wall mount bracket into the mounting guides as shown in Figure 8. 6. Slide the wall mount bracket onto the telephone. Figure 8. Inserting the wall mount bracket (rotated desk stand) 7. While viewing the front of the telephone, find the handset guide located just below the hookswitch (see Figure 8). 8. Slide the handset guide out, rotate 180° so that the holding clip is exposed, and reinsert. Figure 9. Handset guide insertion for wall mounting, key telephone Step 5Step 6
Appendix A2.0 Features Update Revised April 2000 DBS 824-3.0/3.2-700 A-25
2.0 Features UpdateAppendix A A-26 DBS 824-3.0/3.2-700 Revised April 2000
Revised April 2000 DBS 824-3.0/3.2-700 B-1 Appendix B: 3.0 Feature Update Thoroughly review this appendix when using the DBS 824 to make sure you understand the enhancements provided with this software release. The following enhancements are included with CPC S/M Version 3.0: Support is added for the PanaVOICE Digital Voice Mail system (CPC-M only ). All installation and programming procedures for the PanaVOICE Digital Voice Mail system are covered in the documentation supplied with the PanaVOICE Digital Voice Mail system. The VAU port assignment program (FF3 (ExtPort)# 46#) can now be used to configure digital ports connected to the PanaVOICE Digital Voice Mail (CPC-M only ). A Digital Key Telephone user can now dial *73 to enable or disable the use of the Off-Hook Monitor feature. When the user dials *73 the first time, the display reads Monitor OFF and the Off-Hook Monitor feature cannot be used. When the user dials *73 a second time, the display reads Monitor ON and the Off-Hook Monitor can be used.
3.0 Features UpdateAppendix B B-2 DBS 824-3.0/3.2-700 Revised April 2000
Revised April 2000 DBS 824-3.0/3.2-700 C-1 Appendix C: 3.1 Feature Update CAUTION:When using the “Call Record” feature in some states it is illegal to record telephone communications without the consent of all parties. In other states, it is illegal to record without the consent of one party. These laws do not make the Call Record feature on a telephone system illegal. Before activating this feature, please check applicable state and federal laws. CPC-M Version 3.1 adds support for the “Call Record” feature available with PanaVOICE™ Vo i c e Mail systems. In addition, several quality improvements are incorporated in Version 3.1. Thoroughly review this appendix when using the DBS 824 to make sure you understand the enhancements provided with this software release. Call Record Requires PanaVOICE equipped with Software Version 2.1 (Q32136) or later. Description The call record feature allows a user to record a trunk conversation at the press of preassigned Call Record FF key. The conversation is saved to the user’s voice mail box. OperationTo record a trunk call: To record a trunk call, press the Call Record key. The LED flashes while the connection to the Voice Mail recording port is being established. This may take a few seconds. When recording begins, the LED lights solid, “Recording” appears on the display, and the audio message “Recording” is heard by both parties. If call record cannot be established (no voice mail port available, no conference circuit available, etc.), the LED extinguishes and a double splash tone is emits. Recording continues until you hang up, you press the Call Record key again, or PanaVOICE stops recording due to a PanaVOICE time-out, lack of space, etc. In the event PanaVOICE stops recording during a conversation, a beep tone is emitted, the LED extinguishes and “Recording” disappears from the display. If the outside party hangs up first, you may continue recording call follow-up information. To retrieve a records: Once the call recording is complete, the recording is stored in your voice mail box as a new voice mail message.
3.1 Features UpdateAppendix C C-2 DBS 824-3.0/3.2-700 Revised April 2000 PanaVOICE treats the recording message just as it would any other new message (lights the message waiting LED, displays MSG on your telephone, provides off site message notification, etc.). Retrieve the call recording just as you would any other new voice mail message. (If you are unclear on how to retrieve messages, contact your PanaVOICE system administrator.) Notes Recording a call requires a conference circuit. If no conference circuit is available, PanaVOICE cannot record the conversation. Systems equipped with CPC-M provides 3 conference circuits. Since a conference circuit is used, when the call being recorded is placed on hold the other party will continue to be recorded and will not hear music-on-hold. The call record feature is not designed to support multiple-party conversations. Once recording a call, do not attempt to add other parties. If you need to conference in additional parties, first stop the recording by pressing the Call Record key and then initiate the conference. If you are in a multiple party conversation, do not attempt to record the conversation. Calls that are in call record mode cannot be transferred. First, stop the recording by pressing the Call Record key, then transfer the call. Call recording may be stopped and restarted multiple times in a conversation by pressing the Call Record key. However, every time call recording is stopped, the recording is saved as a separate message. When the system is in the process of establishing a call recording connection, barge-in cannot be performed. However, once recording begins, a barge-in is possible but not recommended. If a barge-in does occur, when the party that barges-in disconnects call recording may be automatically terminated. Extension (intercom) calls cannot be recorded. The other party must be a trunk call (including network trunk calls). A trunk call must be in progress for the call to be recorded. You cannot initiate a call record before connection is made.
Section 700 - OperationIndex Revised April 2000 DBS 824-3.0/3.2-700 I-1 Index Numerics 44-Series Telephone A-1 A Absence message attendant control 2-6 DSLT 4-3 key telephone 3-3 SLT 5-3 Account codes verified 1-4 Alarm DSLT 4-30 key telephone 3-72 Alternate attendant 2-3 Answer supervision for voice mail 1-6 Attendant features 2-1 absence message control 2-6 alternate attendant 2-3 assignment of speed dialing 2-3 busy override 2-4 call park 2-5 dial 0 for attendant 3-34, 4-21, 5-21 dial tone disable 2-10 DND control 2-6 DSS/72 2-11 feature package 2-9 groups of attendants 2-9 headset operation 2-13 one-touch voice mail transfer 2-14 station lockout code assignment 2-17 system time and date control 2-18 text assignment 2-7 traffic measurement 2-20 walking class of service confirmation 2-22 Auto day mode 1-7 set relocation 1-8 Auto Redial 3-6 Auto-Repeat Dial 3-7 B Background music 1-10 Barge into busy line 5-6 Battery backup 1-12Blind transfer DSLT 4-14 key telephone 3-21 SLT 5-14 Busy override attendant 2-4 DSLT 4-5 SLT 5-6 C Call coverage groups 3-8 duration display 3-10 forward ID code for voice mail 1-12 forwarding attendant control 2-6 DSLT 4-6 key telephone 3-10 SLT 5-7 hold DSLT 4-9 key telephone 3-14 SLT 5-10 park attendant 2-5 DSLT 4-10 key telephone 3-17 SLT 5-11 pickup direct 3-19, 5-12 DSLT 4-12 group 5-13 key telephone 3-19, 3-20 SLT 5-12 transfer DSLT 4-14 key telephone 3-21 SLT 5-14 waiting DSLT 4-16 key telephone 3-25 SLT 5-17 Call waiting/OHVA text reply 3-28 Callback request DSLT 4-26 key telephone 3-55
IndexSection 700 - Operation I-2 DBS 824-3.0/3.2-700 Revised April 2000 Camp-on DSLT 4-18 key telephone 3-29 SLT 5-19 Centrex/PBX compatibility 1-13 Class of service, station 1-33 CO line key trunk access 3-30 Conference calls DSLT 4-20 key telephone 3-31 SLT 5-20 Coverage groups 3-8 D Date, system 2-18 Day mode, auto 1-7 Delayed ringing key telephone 3-33 Dial Auto-Repeat 3-7 Dial 0 for attendant DSLT 4-21 key telephone 3-34 SLT 5-21 Dial tone disable 2-10 Dialing, onhook 4-29 Digital single line telephone see DSLT features 4-1 Digital telephone features see Key telephone features 3-1 Direct 1-14 Direct call pickup DSLT 4-12 key telephone 3-19 SLT 5-12 Direct inward system access see DISA 1-14 Direct line appearances 3-47, 3-49 Direct trunk access DSLT 4-21 key telephone 1-17 SLT 5-22 DISA 1-14 Distinctive ringing 1-17 Distributed hunting 1-34 DNDattendant control 2-6 DSLT 4-22 key telephone 3-35 SLT 5-23 Do-not-disturb see DND 4-22 Door box 1-18 DP 1-20 DP to DTMF signal conversion 1-20 DP/DTMF stations 1-20 DSLT features 4-1 absence message 4-3 blind transfer 4-14 busy override 4-5 call forwarding 4-6 call hold 4-9 call park 4-10 call pickup 4-12 call transfer 4-14 call waiting 4-16 camp-on 4-18 conference calls 4-20 dial 0 for attendant 4-21 direct call pickup 4-12 direct trunk access 4-21 DND 4-22 group call pickup 4-13 illustration 4-3 intercom calling 4-23 last number redial 4-24 meet-me answer 4-25 message waiting/callback request 4-26 OHVA 4-27 onhook dialing 4-29 personal speed dialing 4-32 pooled trunk access 4-29 reminder call 4-30 saved number redial 4-31 screened transfer 4-15 speed dialing 4-32 system speed dial 4-33 DSS/72 2-11 DSS/BLF line appearances 3-47, 3-48 DTMF to DP signal conversion 1-20 DTMF/DP stations 1-20 Duration display 3-10
Section 700 - OperationIndex Revised April 2000 DBS 824-3.0/3.2-700 I-3 E EM/24 console 3-36 Exclusive hold 3-14 Extension relocation 1-8 F FF key extender 3-36 FF keys see Key telephone features 3-37 Figure 1-2 1-37 Flexible function keys see FF keys 3-37 Forwarding DSLT 4-6 key telephone 3-10 SLT 5-7 G Group call pickup DSLT 4-13 key telephone 3-20 SLT 5-13 H Handsfree answerback 3-42 operation 3-43 Headset operation attendant 2-13 key telephone 3-43 Hold DSLT 4-9 exclusive 3-14 key telephone 3-14 SLT 5-10 system 3-15 Hunt Groups longest idle 1-34 Hunt groups all versions 1-34 distributed 1-34 longest idle 1-34 terminal 1-34 Hunting priority for VAUs 1-21 I Independent timerscall forwarding-no answer 1-22 CO delayed ring 1-22 extension delayed ring 1-22 hunt group-no answer 1-22 Intercom calling DSLT 4-23 key telephone 3-43 SLT 5-24 K Key telephone features 3-1 absence message 3-3 blind transfer 3-21 call coverage groups 3-8 call duration display 3-10 call forwarding 3-10 call hold 3-14 call park 3-17 call pickup 3-19 call transfer 3-21 call waiting 3-25 call waiting/OHVA text reply 3-28 camp-on 3-29 CO line key trunk access 3-30 conference calls 3-31 delayed ringing 3-33 dial 0 for attendant 3-34 direct call pickup 3-19 direct line appearances 3-49 direct trunk access 1-17 DND 3-35 DSS/BLF appearances 3-48 EM/24 console 3-36 exclusive hold 3-14 FF keys 3-37 group call pickup 3-20 handsfree answerback 3-42 handsfree operation 3-43 headset operation 3-43 illustration 3-3 intercom calling 3-43 last number redial 3-46 line appearances 3-47 meet-me answer 3-54 message waiting/callback request 3-55 ML/MCO separation 3-54