Panasonic DBS 824 Information Manual

							One-Touch Keys Key Telephone Features 
3-64 DBS 824-3.0/3.2-700 Revised April 2000
To assign access codes to a One-Touch key:
1. Press the ON/OFF
 key.
 The phone issues intercom dial tone.
 The ON/OFF
 LED lights.
2. Press the PROG
 key.
3.  Press the One-Touch key to be programmed.
4.  Enter the access number.
5. Press the REDIAL
 key.
This inserts a pause between the access code and the telephone number.
6. Press the HOLD
 key.
7. Press the ON/OFF
 key.
The ON/OFF
 LED goes off.
To check a programmed One-Touch key:
1. Press the ON/OFF
 key.
 The phone issues intercom dial tone.
 The ON/OFF
 LED lights.
2. Press the CONF
 key.
“C” appears in the display.
3.  Press the One Touch key to be checked.
The programmed data appears on the display.
4. Press the ON/OFF
 key.
 The ON/OFF
 LED goes off.
 The date and time appears on the display.
Considerations
 If the pause following an access code is too short, press the REDIAL
 key 
more than once. 
						

							Key Telephone Features One-Touch VM Access
Revised April 2000 DBS 824-3.0/3.2-700   3-65
 A One-Touch key can be programmed to automatically access a CO line 
before dialing a personal speed dial number.
 Select an outside line group when you program a One-Touch key. A free 
line is selected from that group when you dial out. (Group 9 can be 
programmed to select LCR automatically.) The following table shows the 
available outside line groups and their corresponding code numbers:
Table 3-7.  One-touch access codes for trunk group numbers
 One-Touch keys cannot be checked while Station Lockout is set.
One-Touch VM Access
(CPC-S and CPC-M)
Description
One-Touch VM Access simplifies voice message retrieval for personal 
mailboxes as well as attendant transfer of incoming calls to extension 
mailboxes. 
For instructions on attendant usage of the VM key, see “One-Touch VM 
Access” on page 3-65.
One-Touch VM Access allows a user to program an FF key, DSS key, or 
One-Touch key to automatically dial voice mail. The extension number for 
voice mail as well as the user’s password can be stored under the key.
If the voice mail key is assigned to an FF key or DSS key, the voice mail key 
and the MSGE lamp will flash red when the user has a message. (With a One-
Touch key, only the MSGE lamp flashes.) To access his or her mailbox, the 
user simply presses the voice mail key. Trunk Group Number Code Number to be entered
81 1
82 2
83 3
84 4
85 5
86 6
99 
						

							One-Touch VM Access Key Telephone Features 
3-66 DBS 824-3.0/3.2-700 Revised April 2000
If, for security reasons, the user prefers to manually dial the password, the 
voice mail key can be used to store the voice mail extension number only. 
With this option, the user presses the VM key, then dials the password before 
accessing the mailbox.
Note:
The VM key is assigned differently, depending on whether it is used 
for personal message retrieval or attendant transfer. See the following 
“Operation” section for instructions.
Operation
To assign a voice mail key:
Note:
You cannot program this feature if trunks are assigned to the key. First 
clear the trunk assignments, then use the following procedures to assign the 
VM key.
1. Press the ON/OFF
 key.
 The phone issues intercom dial tone.
 The ON/OFF
 LED lights.
2. Press the PROG
 key.
3.  Press the FF key, DSS key, or One-Touch key.
4. Press the CONF
 key.
5. Press the AUTO
 key.
6.  Dial the voice mail pilot number.
7.  If the key is for personal message retrieval, enter a password (XXX or 
AUTO 00-99), if desired. If the key is for attendant transfer to voice mail, 
do not enter a password, but include any special codes (* or #, for 
example) if they are required by the voice mail system.
Note: 
If a password is used, it can be from 1 to 3 digits. If the password is 
over 3 digits long, it must be assigned to a personal or system speed dial 
number (00-99, 000-199 or 900-939).
8. Press the HOLD
 key.
To use a Voice Mail key:
When the VM key flashes, the user presses it to connect to the mailbox. 
						

							Key Telephone Features Onhook Dialing
Revised April 2000 DBS 824-3.0/3.2-700   3-67
Related Programming
 FF5 (Keys): FF Key Assignment for Extensions
 FF5 (Keys): FF Key Assignments for DSS Consoles
Considerations
 If the voice mail password is over three digits long, assign the password to 
a personal or system speed dial number (00-99, 000-199 or 900-939). 
 If you are using 2-digit dialing with a third-party voice mail, the password 
can be up to 4 digits long before it must be stored as a speed dial number.
 With third-party voice mail, you must make sure a voice channel is 
assigned for message waiting control in order for the MSGE lamp and VM 
key to light. 
 The FF Key Copy program (FF9 3# 1-8#  1-8#) should not be used to copy 
VM keys that include passwords because the passwords as well as the 
voice mail extension number will be copied.  In addition, pressing a key 
containing someone else’s password will result in an “invalid password” 
message from voice mail.
Onhook Dialing
(CPC-S and CPC-M)
Description
Onhook Dialing is a standard feature for DBS 824 key phones. To dial 
onhook, the user simply presses the ON/OFF
 key.
Users can dial onhook using the dialpad, one-touch keys, or FF keys. 
						

							Pooled Trunk Access Key Telephone Features 
3-68 DBS 824-3.0/3.2-700 Revised April 2000
Pooled Trunk Access
(CPC-S and CPC-M)
Description
The DBS 824 system supports up to eight outside lines. These lines can be 
divided into seven Pooled Trunk groups. If you assign an FF key as an MCO 
or ML key, the DBS 824 can automatically select an open line from the 
Pooled Trunk group assigned to that key.
Even if all the outside lines assigned to an extension are busy, you can access 
a free line by choosing an outside line group number. Group numbers 9 and 
81-86 are available.
Operation
To select a Pooled Trunk group using a pre-programmed FF key:
1. Press the ON/OFF
 key.
 The phone issues intercom dial tone.
 The ON/OFF
 LED lights.
2.  Press the ML or MCO key.
 The LED of the Pooled Trunk key lights green.
 The phone issues outside dial tone.
 “CO TALK #XX” (where “XX” is the line number) appears.
3.  Dial the telephone number.
The number appears on the display.
4.  Complete the call and replace the handset.
The LED of the ML or MCO key goes off.
To select a Pooled Trunk group that is not assigned to an FF key:
1. Press the ON/OFF
 key.
 The phone issues intercom dial tone. 
						

							Key Telephone Features Pooled Trunk Access
Revised April 2000 DBS 824-3.0/3.2-700   3-69
 The ON/OFF
 LED lights.
2.  Enter the desired group number (81-86, 9).
 The phone issues outside dial tone.
 “CO TALK #XX” (Where “XX” is the line number) appears on the 
display.
3.  Dial the telephone number.
The number appears on the display.
4.  Complete the call and replace the handset.
Related Programming
 FF1 (System): Least Cost Routing (LCR) Access
 FF2 (Trunks): Pooled Trunk Access for Group “9”
 FF2 (Trunks): Pooled Trunk Access for Group “81-86”
 FF3 (Extension): Forced Least Cost Routing
 FF5 (Keys): FF Key Assignment
 FF8 (LCR): LCR Settings (all)
Considerations
 The LED of the ML or MCO key lights red and the phone issues busy tone 
when all lines in the same group are busy. (Those lines cannot be 
accessed.) 
 If a ML or MCO key is assigned line group number 9 and LCR has been 
activated, LCR is selected automatically.
 Press the ML or MCO key that flashes red to answer incoming calls.
 If one group is set aside for data lines, this feature can be used when a line 
is needed for operations such as data transmission via modem.  
						

							Prime Line Preference Key Telephone Features 
3-70 DBS 824-3.0/3.2-700 Revised April 2000
Prime Line Preference
(CPC-S and CPC-M)
Description
Prime Line Preference allows a user to place an outside call by simply 
picking up the handset. When the user goes offhook, the trunk or trunk group 
assigned to FF1 is automatically accessed. (Be sure to program one of the 
other FF keys as an intercom key.)
Operation
1.  Pick up the handset.
 The phone issues outside dial tone.
 The LED of the accessed line key lights green.
 “CO TALK #XX” (where “XX” is the line number) appears on the 
display.
2.  Dial the telephone number.
The number appears on the display.
Related Programming
 FF1 (System): Least Cost Routing (LCR) Access
 FF2 (Trunks): Pooled Trunk Access for Group “9” 
 FF2 (Trunks): Pooled Trunk Access for Groups “81-86” 
 FF3 (Extension): Forced Least Cost Routing
 FF5 (Keys): FF Key Assignment
 FF3 (Extension): Prime Line Pickup
Considerations
 To make an Intercom Call, press the FF key programmed as an intercom 
key and then dial the extension number.  
						

							Key Telephone Features Private Line
Revised April 2000 DBS 824-3.0/3.2-700   3-71
 If a member of the trunk group assigned to FF1 is also assigned to a Direct 
Line key, Prime Line Pickup will access the Direct Line key instead of 
FF1.
Private Line
(CPC-S and CPC-M)
Description
An outside line can be reserved for exclusive access by one extension, 
eliminating the need for the extension user to wait for a free outside line 
during busy periods.
Operation
1.  Press the CO line key designated as a Private Line.
 The phone issues outside dial tone.
 The line LED lights green.
 “CO TALK #XX” (where “XX” is the line number) appears on the 
display.
2.  Dial the telephone number.
The number appears on the display.
3.  Complete the call and replace the handset.
The line LED goes off.
Related Programming
 FF2 (Trunks): Private Trunk Line
 FF1 (System): Least Cost Routing (LCR) Access
 FF2 (Trunks): Pooled Trunk Access for Group “9”
 FF2 (Trunks): Pooled Trunk Access for Groups “81-86”
 FF3 (Extension): Forced Least Cost Routing
 FF5 (Keys): FF Key Assignment 
						

							Reminder Call Key Telephone Features 
3-72 DBS 824-3.0/3.2-700 Revised April 2000
Considerations
 Calls to Private Lines cause extensions to ring even if the DND or the 
Absence Message feature is activated for them.
 Calls to Private Lines are not forwarded, even if Call Forwarding is 
activated on the associated extensions.
 No warning tone sounds at the Attendant Phone, no matter how long a call 
on a Private Line is on hold, even if the overtime warning tone is ignored.
 When a private line is assigned to an extension, the Toll Restriction 
assignment for the private line changes to “0” for all other extensions. 
Ringing assignments for the private line are also removed from all other 
extensions.
Reminder Call
(CPC-S and CPC-M)
Description
Your telephone can act as an alarm clock with the Reminder Call feature.
Operation
To set the Reminder Call feature:
1. Press the ON/OFF
 key.
 The phone issues intercom dial tone.
 The ON/OFF
 LED lights.
2. Press “#4.”
“Enter Time HHMM” appears on the display.
3.  Enter the time you wish the Reminder Call to sound. Enter the desired 
time in 12-hour format, followed by a “1” for a.m. or a “2” for p.m.
4. Press the ON/OFF
 key.
 The ON/OFF
 LED goes off. 
						

							Key Telephone Features Ringing Line Preference
Revised April 2000 DBS 824-3.0/3.2-700   3-73
 “Alarm XX:XX” (where “XX:XX” is the time) appears on the display, 
along with an a.m./p.m. indicator.
To cancel the Reminder Call feature:
1. Press the ON/OFF
 key.
 The phone issues intercom dial tone.
 The ON/OFF
 LED lights.
2. Dial “#4.”
“Enter Time HHMM” appears on the display.
3. Press the ON/OFF
 key.
 The ON/OFF
 LED goes off.
 The time disappears from the bottom line of the display.
Considerations 
 A sixteen-second alarm tone will be issued at the specified time.
 One Reminder Call may be set for each telephone.
 To change the Reminder Call, simply enter a new time.
 If the extension is in use when the reminder call is scheduled, the reminder 
call is issued as soon as the extension becomes available.
Ringing Line Preference
(CPC-S and CPC-M)
Description
Ringing Line Preference enables an extension to answer an incoming CO call, 
hold recall, or transfer call by simply picking up the handset or pressing 
ON/OFF
.
Related Programming
 FF3 (Extensions): Auto Pickup (Ringing Line)