Nortel Modular Ics 6.0 System Coordinator Guide

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P0992640 03 Modular ICS 6.0 System Coordinator Guide
The clock controls the schedules used for services such as ringing 
and routing services.
After a power failure, the clock is behind by the length of time 
power was lost. For example, if the power is out for two minutes, 
the clock is two minutes behind. 
Adding or changing a system speed dial
You program a speed dial on your Norstar so that anyone in your 
office can dial a frequently used number using a three-digit code 
(001-255).
To change a speed dial that already exists, follow the same steps. 
The new programming overwrites the previous number and 
settings.
Begin the programming session 
Choose a speed dial code 
Press the dialpad buttons to enter the day.
Press ¨ to end your session.
Press ².
Press ¥¥ÛßßÜÝÝ.
Press ÛÜßÝß.
Press ‘ three times.
Day:___
CANCL
Day:15
CANCL
End of session
Jan 1    12:00pm
Feature:
Password:
RETRY
Terminals&Setsˆ 
						

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Modular ICS 6.0 System Coordinator Guide P0992640 03
Add or change the telephone number
Select a line for the speed dial code  
If you assign a specific line to a system speed dial number, only telephones with 
an appearance of that line can use the speed dial number.
Press ≠.
Press ââÚ.
You can pick any system speed dial code between 001 and 255.
Press ≠.
Press CHANGE.
Use the dialpad to program the telephone number 
that you want to add. The telephone number can be 
up to 24 digits long. 
Your display shows the telephone number,  which is 
represented by the row of n-characters shown here. 
Press 
OK.
Press ‘.
Press CHANGE to see your options: Use prime line, 
a specific line (for example Use line: 01), a line 
pool (for example 
Pool code:71), or Use routing 
tbl
.
Stop pressing CHANGE when the display shows the prime line again.
In this example, the system selects the prime line 
automatically to dial speed dial code 001. This is 
the most common choice.
Sys Speed Dialˆ
Speed dial #:___
LIST
Speed dial #:001ˆ
FIND
001:No number
CHANGE
001:___
CANCL OK
001:nnnnnnnn__
CANCL BKSP OK
001:nnnnnnnn
CLR CHANGE
Use prime line
CHANGE
Use prime line
CHANGE 
						

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P0992640 03 Modular ICS 6.0 System Coordinator Guide
Choose what shows up on the display  
Program a name for a speed dial
The system has a standard name to display, so it is not necessary for you to 
program one. However, if you have chosen not to display the telephone number, 
you may want a specific name.
Alpha tagging feature: This feature offers name display for calls coming in over 
lines that offer number-only display services. 
If  you specify a name for a speed dial, and that  person calls in on an external line, 
the speed dial name you specify acts as the name display for the call if the call 
number matches the number in the speed dial list. If the telephone has also been 
configured to display Caller ID (Caller ID set) and the name of a caller first (1st 
display), then the name you program for the speed dial code is the name that will 
display.
For example: If you create a speed dial for the courier company you use, and 
assign the name Courier with the following process, when that company calls you, 
Courier would appear on the display for the call.  
Press ‘.
Your choices are Yes and No. Yes means the 
display shows the telephone number. Press 
CHANGE.
No means the display shows a name  for the  code.
Press ‘.
Press ≠.
This is the name the display shows if you do not 
change it. Press 
CHANGE.
Decide the name you want to give to the speed dial 
code.
Press the dialpad button that has the first letter of the name until the display 
shows the letter you want.
Press -->.
Use prime line
CHANGE
Display digits:Y
CHANGE
Display digits:N
CHANGE
Display digits:N
CHANGE
Name:Sys  Spd  Di...
CHANGE
...al  001  ...
CHANGE
Name:___
-->
Name:S
BKSP --> 
						

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Modular ICS 6.0 System Coordinator Guide P0992640 03
Changing the name of a telephone
Begin the programming session 
 Change the name of a telephone
Use the dialpad and --> until you have the entire 
name.
The name can be up to 16 characters long, including spaces. 
Press # on the numeric dialpad to add spaces.
Press ‘.
Press ¨ to end your session.
Or you can press –, then ‘ to program another speed dial 
number.
Press ².
Press ¥¥ÛßßÜÝÝ.
Press ÛÜßÝß.
Press ≠.
Enter the internal number (DN) of the telephone or 
voice mail extension. In this example, the DN is 
221.
If the set has already been given a name, it appears after DN: on the display.
Press ≠ then ‘.
This is the name the display shows if you  do not 
change it. Press 
CHANGE.
Name:S__

Name:SAVINGS BANK

Name:SAVINGS BA...
CLR CHANGE
End of session
Jan 1    12:00pm
Feature:
Password:
RETRY
Terminals&Setsˆ
Show set:___
LIST
221:221ˆ
FIND
Name:221
CHANGE 
						

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P0992640 03 Modular ICS 6.0 System Coordinator Guide
Changing the name of a line
Begin the programming session 
Change the name of a line
Decide what name you want to give to the telephone number.
Press the numeric dialpad button that has the first 
letter of the name until the display shows the letter 
you want.
Press -->.
Use the dial pad and --> until you have the entire 
name.
Press  ‘ to use the name you have 
entered.
The name can be up to seven characters long, including spaces.
Press ¨ to end your session.
You can press – once to continue programming this telephone, or 
press 
– twice to return to the Terminals&Sets heading.
Press ².
Press ¥¥ÛßßÜÝÝ.
Press ÛÜßÝß.
Press ‘.
Press ≠.
Name:___
-->
Name:J
BKSP -->
Name:J___

Name:JEAN B

Name:JEAN B
CLR CHANGE
End of session
Jan 1    12:00pm
Feature:
Password:
RETRY
Terminals&Setsˆ
Linesˆ 
						

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Modular ICS 6.0 System Coordinator Guide P0992640 03
Making changes to Call Forward No Answer
Begin the programming session 
Enter the three-digit number of the line you want 
to name. In this example, the line is 002.
This is the name the display shows if you don’t change it.
Press ≠.
Press CHANGE.
Decide what name you want to give to the line.
Press the dialpad button that has the first letter of 
the name, until the display shows the letter you 
want.
Press -->.
Use the dialpad and --> until you have the entire 
name.
The name can be up to seven characters long, including spaces.
Press ‘ to use the name you have 
entered.
Press ¨ to end your session.
You can press – once to continue programming this line, or press 
– twice to return to the Lines heading.
Press ².
Press ¥¥ÛßßÜÝÝ.
Show line:______
LIST
Line002:Line002ˆ
FIND
Name:Line002
CHANGE
Name:___
-->
Name:L
BKSP -->
Name:L___

Name:LOCAL

Name:LOCAL
CLR CHANGE
End of session
Jan 1    12:00pm
Feature: 
						

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P0992640 03 Modular ICS 6.0 System Coordinator Guide
 Change where a call goes when there is no answer
Change the number of times the telephone rings before it is forwarded
Press ÛÜßÝß.
Press ≠.
Enter the internal number (DN) of the telephone or 
voice mail extension. In this example the DN is 225.
If the set has been given a name, it appears on the display.
Press ≠.
Press ≠.
Press ≠.
Press CHANGE and enter the internal number where 
you want the calls to be sent. In this example the 
internal number is 221.
You can press CLR to change the destination back to None.
Press ‘.
Use the CHANGE button to choose the number of 
times the telephone rings before it is forwarded.
Your choices are 2, 3, 4, 6 and 10 rings.
Press ¨ to end your session.
You can press – to continue programming capabilities for this 
telephone, or press 
– four times to return to the Terminals and Sets 
heading.
Password:
RETRY
Terminals&Setsˆ
Show set:___
LIST
225:225
FIND
Capabilitiesˆ
Fwd no answerˆ
Fwd to:None
CHANGE
Fwd to:221
CLR CHANGE
Forward delay:4
CHANGE
Forward delay:3
CHANGE
End of session 
						

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Modular ICS 6.0 System Coordinator Guide P0992640 03
Making changes to Call Forward on Busy
 Begin the programming session 
Change where a call goes when a telephone is busy
Tip - If the Norstar set is a member of a Hunt Group, the 
Call Forward no answer feature is overridden and the 
Hunt Group call continues to ring until the hunt time has 
expired. For more information on Hunt Groups see 
Programming Hunt Groups on page 161.
Press ².
Press ¥¥ÛßßÜÝÝ.
Press ÛÜßÝß.
Press ≠.
Enter the internal number, which gets assigned as 
the intercom number, of the telephone extension. 
In this example, the intercom number is 225.
If the set has been given a name, it appears on the display.
Press ≠.
Press ≠.
Press ‘.
Press ≠.
Press CHANGE and enter the internal number  where 
you want the calls to be sent. In this example, the 
internal number is 221.
Jan 1    12:00pm
Feature:
Password:
RETRY
Terminals&Setsˆ
Show set:___
LIST
225:225
FIND
Capabilitiesˆ
Fwd no answerˆ
Fwd on busy. . .
Fwd to:None
CHANGE 
						

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P0992640 03 Modular ICS 6.0 System Coordinator Guide
Making Changes to Do Not Disturb on Busy
When you are on a call and a second call comes in, your 
telephone rings softly to alert you to the second call. You can turn 
this feature on or off for each telephone.
 Begin the programming session 
Change Do Not Disturb on Busy
You can press CLR  to change the destination back to None.
Press ¨ to end your session.
You can press ‘ to continue programming capabilities for this 
telephone, or press 
– three times to return to the Terminals and Sets 
heading.
Tip - If the Norstar set is a member of a Hunt Group, the 
Call Forward on busy feature is overridden and the Hunt 
Group call continues to ring until the hunt time has 
expired. For more information on Hunt Groups see 
Programming Hunt Groups on page 161.
Press ².
Press ¥¥ÛßßÜÝÝ.
Press ÛÜßÝß.
Press ≠.
Fwd to:221
CLR CHANGE
End of session
Jan 1    12:00pm
Feature:
Password:
RETRY
Terminals&Setsˆ 
						

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Modular ICS 6.0 System Coordinator Guide P0992640 03
For more information on Call Forward and similar settings, see 
Forwarding your calls to another Norstar telephone on page 
105.
What would you like to do next?
Some of the most common programming tasks are listed below. 
For a comprehensive list of settings and instructions, see either 
the Table of Contents or the Index.
Enter the internal number of the telephone 
extension. This becomes the number for the 
intercom button. In this example, number is 225.
If the set has been given a name, it appears on the display.
Press ≠.
Press ≠.
Press ‘ twice.
Press CHANGE to turn the feature on.
A second press turns it off again. Press ¨ to end 
your session.
Press ‘ to continue programming capabilities for this telephone, or 
press 
– three times to return to the Terminals and Sets heading.
Redirect calls coming in  on a line.See Turning on Line Redirection 
on page 110.
Allow individuals to answer calls that are 
ringing at another telephone.See Picking up a call ringing at 
another telephone
 on page 52.
Assign telephones to different zones for 
paging.See Paging on page 117.
Show set:___
LIST
225:225
FIND
Capabilitiesˆ
Fwd no answerˆ
DND on Busy:N
CHANGE
DND on Busy:Y
CHANGE
End of session