Nortel Modular Ics 6.0 System Coordinator Guide
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Norstar, Meridian and Companion are trademarks of Nortel Networks © Nortel Networks 2002 Modular ICS 6.0 System Coordinator Guide 1-800-4 NORTEL www.nortel.com/norstar P0992640 03 Printed in Canada
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P0992640 03 Modular ICS 6.0 System Coordinator Guide Table of Contents Getting started with Norstar 13 Using this guide 13 Understanding programming 14 Before you start 15 What you need to be to do programming 15 Using Buttons 16 Using the buttons under the display 19 The programming overlay 19 A map for working in programming 22 Starting and ending a session 26 Ending a session 26 Frequently used programming operations 29 Changing the time and date on the display 29 Adding or changing a system speed...
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4 / Table of Contents Modular ICS 6.0 System Coordinator Guide P0992640 03 Hearing aid compatibility 49 Viewing information about a call on the display 49 Using Call Information for a particular call 49 Displaying Call Information before or after answering 50 Displaying Call Information for a call on hold 51 Making Call Display information appear automatically 51 Changing which information is shown first about a call 51 Picking up a call ringing at another telephone 52 Answering ringing telephones using...
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Table of Contents / 5 P0992640 03 Modular ICS 6.0 System Coordinator Guide Line pools 72 Using a line pool to make a call 72 Programming a memory button with a line pool feature code 73 Making calls from an ISDN terminal 73 Changing how you dial your calls 73 Using Standard dial 74 Using Automatic dial 74 Using Pre-dial 74 When the internal number you have called is busy 75 Priority Call 75 Making a priority call 75 Giving a telephone the ability to make priority calls 76 Using Ring Again 77 Time savers...
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6 / Table of Contents Modular ICS 6.0 System Coordinator Guide P0992640 03 Tr a n s f e r r i n g a c a l l 9 3 Transferring external calls 94 Canceling a transfer 95 Using Camp-on 96 Parking a call 98 Retrieving a parked call 98 Using Call Park 98 Using system-wide call appearance (SWCA) 100 Incoming calls 101 Outgoing calls 103 No free call keys 103 Using Callback 104 Forwarding your calls 105 Forwarding your calls to another Norstar telephone 105 Canceling Call For ward 105 Using Call Forward at...
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Table of Contents / 7 P0992640 03 Modular ICS 6.0 System Coordinator Guide Using Page with external paging equipment 120 Sending messages 120 Sending a message 120 Canceling a message you have sent 121 Viewing your messages 122 Replying to a message 122 Replying to a message using an analog telephone connected to an ASM 123 Removing items from your message list 124 Removing items from your message list using an analog telephone connected to an ASM 124 Viewing messages you have sent 125 Using Voice Call...
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8 / Table of Contents Modular ICS 6.0 System Coordinator Guide P0992640 03 Applying button labelling 141 Business Series Terminals 141 Norstar button caps 142 Default button assignments 142 T7316 Business Series Terminal button defaults 143 M7310 telephone button defaults 145 M7324 telephone button defaults 147 M7208 and T7208 button defaults 148 M7100 and T7100 button defaults 149 Rules of default button assignment 149 Moving line buttons 151 Changing the type of ring 152 Adjusting the Ring volume 152...
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Table of Contents / 9 P0992640 03 Modular ICS 6.0 System Coordinator Guide Hospitality passwords 175 Room/desk information 177 Programming room information 177 Using the room/set programming 180 Programming the alarm feature 182 Using the Administration set to control alarms 183 Using the alarm 184 Canceling an alarm 185 Turning off an alarm 185 Telephone features 187 Installing Business Series Terminals 187 Installing Norstar telephones 189 Naming a telephone or a line 191 Moving telephones 191 Stopping...
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10 / Table of Contents Modular ICS 6.0 System Coordinator Guide P0992640 03 Canceling Call For ward 203 Calling the number your calls are forwarded to 203 Automatic Call Back 203 Automatic Recall 203 MCID 204 Network Call Diversion 204 ISDN BRI terminals 205 ISDN applications for BRI and PRI 205 Videoconferencing and video telephony 205 Desktop conferencing 205 File transfer 205 Telecommuting 206 Group 4 fax 206 Remote LAN access 206 Leased line backup 206 LAN to LAN bridging 206 Internet and database...