Nortel Modular Ics 6.0 System Coordinator Guide

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P0992640 03 Modular ICS 6.0 System Coordinator Guide
Turn the night service on and off.See Making additional telephones 
ring
 on page 207.
Use a basic password so others can take 
care of programming such as changing 
user speed dials, changing names, and 
changing the time and date.See Using passwords on page 
214. 

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P0992640 03 Modular ICS 6.0 System Coordinator Guide
Answering calls
Answering incoming calls with Hunt Groups
Your Norstar system now allows you to establish Hunt Groups 
in your system. Hunt Groups are a group of Norstar set DNs 
that can be called by a single directory number. The Hunt 
Groups feature ensures calls are easily routed to the 
appropriate people. You can program 
the members for a Hunt Group
member position within a Hunt Group
how calls are distributed
how long a call spends looking...

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Line buttons
One line button for each line is assigned to your telephone. 
Press the line button to select the line you want to answer or 
use to make a call. Having several line buttons gives you 
immediate access to more than one line. 
The M7100 or T7100 sets have two intercom paths which are 
used instead of line buttons to answer and make calls. Each set 
can be assigned two lines. You can press ³ to switch 
between two calls,...

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P0992640 03 Modular ICS 6.0 System Coordinator Guide
Sorting calls by distinctive ring patterns
When lines, telephones and Hunt groups are configured on 
your system, they can be assigned one of four distinctive ring 
patterns (DRP). The default for all telephones is 1 and the 
default for lines and Hunt groups is None, which is the lowest 
priority. The highest priority is 4.
Call ringing: When multiple calls are presented to the 
telephone, the call with the highest priority DRP...

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Answering calls at a prime telephone
Each line in a Norstar system can be assigned a prime 
telephone. Calls not answered at their normal destinations are 
transferred to the prime telephone. The prime telephone is 
usually the attendant’s telephone. The installer or customer 
service representative programs a prime telephone for a line.
Displays
The person at telephone 221 has forwarded 
a call to you using Do Not Disturb.
The...

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P0992640 03 Modular ICS 6.0 System Coordinator Guide
Using a central answering position (CAP) module
A central answering position (CAP) is a Norstar M7324 
telephone and a CAP module that your installer or customer 
service representative programmed as a CAP. You can have 
five CAPs in a Norstar Modular system. It is best if the CAP is 
the prime telephone and direct-dial telephone for the lines and 
telephones it serves.
Norstar M7324 set with added CAP module
A CAP module is an...

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Modular ICS 6.0 System Coordinator Guide P0992640 03
automatically. You can program features onto CAP module 
buttons. See Time savers for making calls on page 79 and 
Customizing your telephone on page 137 for information on 
programming memory buttons. 
Buttons on a CAP module cannot be assigned as answer 
buttons.
Monitoring telephones with the CAP module
The indicators ˆ beside internal autodial buttons on your CAP 
module show the status of Norstar telephones.
The indicator is...

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Hearing aid compatibility
The receivers on all Norstar telephones and Business Series 
telephones are compatible with hearing aids as defined in the 
FCC rules, Part 68, section 68.316. Not all hearing aids are 
optimized for use with a telephone.
Viewing information about a call on the display
If you subscribe to Call Display services from your local 
telephone company, one line of information about an external 
caller is...

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can display the name of the called-party set and the internal 
number of that set. You can see information for ringing, 
answered, or held calls.
Call Information is available for calls even if they have been 
transferred, forwarded or rerouted in some way.
Names and numbers for external calls are displayed only if you 
have subscribed to Call Display services from your telephone 
company.
Displaying Call Information before or...