Nortel Modular Ics 6.0 System Coordinator Guide
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Making calls / 71 P0992640 03 Modular ICS 6.0 System Coordinator Guide Choosing a line using a line button You have one line button for each line assigned to your telephone. Press the line button to select the line you want to answer or use to make a call. Having several line buttons allows you immediate access to more than one line. The M7100 and T7100 sets each have two intercom paths which are used instead of line buttons to answer and make calls. Each set can be assigned two lines. You can...
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72 / Making calls Modular ICS 6.0 System Coordinator Guide P0992640 03 Line pools A line pool is a group of external lines that can be shared by many telephones. You can use a line in a line pool to make an external call. The MICS system can have 15 line pools, and a telephone can be programmed to access any number of them. A line pool access code is a number you dial to get a line pool. The access code can be up to four digits long. You can have several different line pools for your system, each...
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Making calls / 73 P0992640 03 Modular ICS 6.0 System Coordinator Guide Programming a memory button with a line pool feature code When you program a button with the line pool feature code, you must enter a line pool access code after the feature code. The programmed line pool button accesses a specific line pool, not the line pool feature. See Programming feature buttons on page 139 for more information. If you program a button with an indicator to access a line pool, when all the lines in a line...
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74 / Making calls Modular ICS 6.0 System Coordinator Guide P0992640 03 The dialing modes feature code cannot be programmed onto a memory button. Using Standard dial Standard dial allows you to make a call by selecting a line and dialing the number. If you have a prime line, it is selected automatically when you lift the receiver or press the button labeled Handsfree/mute. You cannot use Standard dial on an M7100 or a T7100 set unless you pick up the receiver first. If you have this type of set, use...
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Making calls / 75 P0992640 03 Modular ICS 6.0 System Coordinator Guide When the internal number you have called is busy There are a couple of methods you can use if the set you are calling is currently busy. Priority Call If you get a busy signal or a Do Not Disturb message when you call someone in your office, you can interrupt them. Use this feature for urgent calls only. Making a priority call 1. Press ²ßá. 2. Wait for a connection, then speak. A person who receives a priority call while on...
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76 / Making calls Modular ICS 6.0 System Coordinator Guide P0992640 03 does nothing, the priority call feature puts their active call, including conference parties, on Exclusive Hold and connects your call. Giving a telephone the ability to make priority calls You need the programming template found at the front of this guide. See Getting started with Norstar on page 13 for more information. 1. Press ²¥¥ÛßßÜÝÝ. 2. Press ÛÜßÝß (the default System Coordinator password). 3. Press ≠ and enter the...
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Making calls / 77 P0992640 03 Modular ICS 6.0 System Coordinator Guide You can make a priority call only while your telephone displays: Using Ring Again Use Ring Again when you call someone on your Norstar system and their telephone is busy or there is no answer. Ring Again can tell you when they hang up or next use their telephone. You can use Ring Again to tell you when a busy line pool becomes available. Turning on Ring Again 1. Press ²Û before you hang up. Using Ring Again cancels any previous...
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78 / Making calls Modular ICS 6.0 System Coordinator Guide P0992640 03 Displays You cannot use Ring Again on your current call. You can only use Ring Again while you have a busy signal on an internal call or line pool request, or while an internal call is ringing. Press Y ES to use Ring Again. Press NO if you prefer to send a message. Can't ring again Ring Again? YES NO EXIT
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P0992640 03 Modular ICS 6.0 System Coordinator Guide Time savers for making calls Storing a number on a memory button for Autodial You can program memory buttons for one-touch dialing of internal or external telephone numbers. Buttons used for lines, answer or Handsfree/Mute cannot be used as autodial buttons. If the power to your Norstar system is off for more than three days, autodial numbers, and some other system programming, may be lost from the memory. Adding an autodial button Use these...
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80 / Time savers for making calls Modular ICS 6.0 System Coordinator Guide P0992640 03 Choosing a line for Autodial To include a line selection for an external number, press the line or intercom button before you enter the number. To select a line pool, press a programmed line pool button, or press the button labelled Intercom and enter a line pool access code. If you select a line before pressing the autodial button, the call goes out on the line you have selected instead of the line that is part...