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Nortel Modular Ics 6.0 System Coordinator Guide

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    							Tracking your incoming calls / 131
    P0992640 03 Modular ICS 6.0 System Coordinator Guide
    Enabling and disabling autobumping
    Your log has a set number of items that it can hold. When it 
    becomes full, new calls cannot be logged. When your log is 
    full, Autobumping automatically deletes the oldest Call Log 
    item when a new call is logged.
    Press ²¡ÚÞ to enable autobumping. 
    Press ²£¡ÚÞ to disable autobumping.
    Viewing your Call Log
    To view your log:
    1. Press ²¡ÚÛ. The display shows the number or 
    previously read items (old) and the number of new, unread 
    items (new) in the log.
    2. Press ¥ or OLD
     to view old items; press £ or NEW to 
    view new items. 
    3. Press â or RESUME
     to display the last item you viewed, 
    the last time you viewed your Call Log.
    Names and numbers for external callers are displayed only if 
    you have subscribed to Call Display services from your local 
    telephone company.
    Viewing a Call Log item
    Press à or MORE
     to view the information for a call 
    log item. 
    						
    							132 / Tracking your incoming calls
    Modular ICS 6.0 System Coordinator Guide P0992640 03
    Erasing log items
    You should routinely erase log items to make space for new 
    items in your log.
    1. Display the item you want to erase.
    2. Press ³ or ERASE
    .
    3. Press ¨ to exit.
    If you accidentally erase an item, you can retrieve it.
    1. Press ³ or UNDO
     immediately.
    2. Press ¨ to exit.
    Making a call using Call Log
    You may find it helpful to place calls from within your Call 
    Log. The number stored for each call may vary depending on 
    the type of call. For example, if the call was placed from a 
    Centrex or PBX system, the first few numbers may need to be 
    trimmed before you can make the call. If the number you want 
    to call is long distance, or if you want to use a line pool, you 
    may need to add numbers.
    To place a call:
    1. Display the log item for the call you want to place.
    2. Display the associated telephone number.
    3. Press à or TRIM
    , once for every digit that you 
    want to remove.
    4. Dial any extra digits required.
    5. Press an external line or line pool button.
    6. Lift the receiver. (This is not necessary if Handsfree is 
    programmed at your telephone.) The displayed number is 
    dialed. 
    						
    							Tracking your incoming calls / 133
    P0992640 03 Modular ICS 6.0 System Coordinator Guide
    Creating a password to your Call Log
    To access your Call Log through a password:
    1. Press ²¥¡Þ. The displays reads New passwrd:.
    2. Enter your four-digit password. The display reads 
    Repeat New:.
    3. Re-enter your four-digit password. The display reads 
    Password changed, which confirms that your password 
    has been assigned.
    To enter Call Log using your password:
    1. Press ²¡ÚÛ to enter Call Log. If you have 
    programmed a password, the display reads Password:.
    2. Enter your four-digit password.
    If you forget your Call Log password, it can be deleted in 
    programming. See Using passwords on page 214.
    Changing your Call Log password
    Use this procedure when you want to change the Call Log 
    password for your set.
    1. Press ²¥¡Þ. The display reads Old passwrd:.
    2. Enter your old password. The display reads 
    New passwrd:.
    3. Enter your new four-digit password. The display reads 
    Repeat New:.
    4. Re-enter your password. The display reads 
    Password changed, which confirms that your password 
    has been changed. 
    						
    							134 / Tracking your incoming calls
    Modular ICS 6.0 System Coordinator Guide P0992640 03
    Deleting an assigned password
    Use this procedure when you want to delete an assigned 
    password.
    1. Press ²¥¡Þ. The display reads Old passwrd:.
    2. Enter your old password. The display reads 
    New passwrd:.
    3. Press ³ or OK
    . The display reads No pswd assigned, 
    which confirms that your password has been deleted.
    Programming a telephone to log calls automatically
    Your installer or customer service representative can program 
    each telephone to automatically log calls coming in on a line.
    Displays
    The callers name is unavailable.
    The caller’s number is unavailable.
    _ indicates a new item.
    ¯ indicates that the call was answered.
    § indicates a long distance call.
    / indicates that the stored number has 
    been shortened to its final 11 digits. Press 
    Ã or MORE to display additional 
    information about the call.
    One or more log entries have been deleted 
    by the Autobumping feature while you are 
    looking at the Call Log.
    1:Unknown name
    1:Unknown number
    12:KATE SMITH
    NEXT ERASE MORE
    12¯KATE SMITH
    NEXT ERASE MORE
    12§KATE SMITH
    NEXT ERASE MORE
    49/1234567890123
    NEXT ERASE MORE
    Call(s) bumped 
    						
    							Tracking your incoming calls / 135
    P0992640 03 Modular ICS 6.0 System Coordinator Guide
    Hold or release your active call before 
    entering Call Log.
    The external line is in use.
    The repeat call counter, shown along with 
    time and date, indicates the number of calls 
    you received from the same caller.
    This call was answered at another 
    telephone (227).
    This call was logged manually.
    This call was not answered.
    There are one or more items in your 
    message waiting list, and there are one or 
    more new items in your Call Log. Press 
    ²¡âß to change the first line of the 
    display to the current time and date.
    You have viewed your last old log item and 
    now view your new log items.
    No information is available for the call.
    No log space has been assigned to the 
    telephone.
    The resume item has been removed 
    because of Autobumping, repeat call 
    update, or log reallocation while you are 
    looking at the Call Log.
    For other displays, see Common feature displays on page 247.
    Hold or release
    In use: SETNAME
    Jan 4  9:00a 3X
    NEXT ERASE MORE
    Line001¯227
    NEXT ERASE MORE
    Line001¯Logit
    NEXT ERASE MORE
    Line001
    NEXT ERASE MORE
    Messages & Calls
    MSG CALLS
    New calls begin
    No info to log
    No log assigned
    No resume item 
    						
    							136 / Tracking your incoming calls
    Modular ICS 6.0 System Coordinator Guide P0992640 03
    Using external Voice mail
    If you subscribe to a voice message service outside your 
    office, you can access that service through your Norstar 
    system. Your installer or customer service representative 
    programs your Norstar telephone to indicate when you have a 
    voice message waiting on a particular line. 
    To find out if your external voice message service works with 
    Norstar, or if you have any problems with your service, contact 
    your voice message service provider. 
    						
    							P0992640 03 Modular ICS 6.0 System Coordinator Guide
    Customizing your telephone
    Finding out what a button does using Button Inquiry
    ²¥â
    You can use this feature to check the function of any line, 
    intercom, or programmed button on your telephone. 
    On the M7100 and the T7100 sets, Button Inquiry shows your 
    internal number followed by the function assigned to your 
    single memory button.
    Displays
    The display shows the number and name 
    of the line. Press 
    SHOW to view the 
    redirection status of the line.
    Press £ or press VIEW‚ or ·VIEW to 
    view a number that is too long to fit on the 
    display. Press  
    ³ or OK when you are 
    done.
    The display shows the directory number of 
    the telephone, and the assigned name. 
    Press 
    NEXT to see the first line assigned 
    to ring at the intercom button.
    The name of the feature assigned to a 
    button is displayed when you press the 
    button. Press 
    £ or SHOW for additional 
    information.
    Press the button you want to check. Press 
    ² or EXIT when you are finished.
    For other displays, see Common feature displays on page 247.
    001 
    SHOW OK
    123456789012345...
    VIEW‚
    221 
    NEXT
    VIEW‚
    
    SHOW OK
    Press a button
    EXIT 
    						
    							138 / Customizing your telephone
    Modular ICS 6.0 System Coordinator Guide P0992640 03
    Changing the set display contrast
    Use this feature to adjust the contrast on your set.
    1. Press ²¥à.
    2. Press a number on the dialpad to choose the contrast level 
    you prefer. 
    On a two-line telephone, you can use the UP
     and DOWN display 
    buttons to adjust the contrast. The number of contrast levels 
    available varies from one telephone model to another.
    Changing the language on the display
    You can select the language used on the display of each set. 
    The languages supported depends on which Profile was 
    installed on your system at Startup.
    English is the default first language.
    Refer to the Modular ICS 6.0 Installer Guide for a list of 
    languages supported by each profile. Check the programming 
    guide to determine which Profile was assigned to your system.
    You can program ²¥ÞâÚ, the first language code, 
    on to a memory button. If you want subsequent languages to 
    display, you can keep pressing the button until the language 
    code you want appears on the display. 
    You cannot program ²¥ÞâÛ or ²¥ÞâÜ 
    onto a memory button.  
    						
    							Customizing your telephone / 139
    P0992640 03 Modular ICS 6.0 System Coordinator Guide
    Programming a feature code onto a memory button
    You can program a feature code onto a memory button. In 
    some cases, pressing the button a second time cancels the 
    feature.
    Programming feature buttons
    Any memory button not programmed as an external or internal 
    line, target line, Answer button, or Handsfree/Mute button, is 
    available for features.
    1. Press ²¥Ü.
    2. Press the memory button you want to program with a 
    feature.
    3. Enter the appropriate feature code you want to assign onto 
    the button.
    The following feature codes cannot be programmed onto a 
    memory button: Long Tones and any code beginning with ¥ 
    except ²¥ÞâÚ (Language Choice) and ²¥à 
    (Contrast Adjustment).
    Erasing a feature button
    1. Press ²¥Ú. 
    2. Press the feature button.
    3. Press ³ or OK
     to erase the button.
    Tip - When you program a button with the line pool feature 
    code, you must enter a line pool access code after the feature 
    code. The programmed line pool button accesses a specific line 
    pool, not the line pool feature. 
    						
    							140 / Customizing your telephone
    Modular ICS 6.0 System Coordinator Guide P0992640 03
    Displays
    The name of the feature assigned to a button 
    is displayed when you press the button.
     
    SHOW appears when there is more 
    information available. Press 
    £ or SHOW for 
    additional information.
    If you are checking a speed dial button, enter 
    the three-digit speed dial code that you want 
    to check.
    Enter the feature code, or press ¨ or QUIT 
    to quit programming or CLEAR to clear the 
    numbers you have entered. The system 
    accepts the entry as soon as you enter a 
    valid feature code.
    Press ² and enter the feature code you 
    want to assign to the button. You cannot 
    enter invalid codes.
    You have programmed a button with a 
    feature that was already programmed onto 
    another button. The feature has moved to the 
    button you just programmed. Its original 
    button is now blank.
    Press the button you want to check. Press 
    ² or EXIT when you are finished.
    Enter the number you want to program and 
    press 
    ³. To erase the button, just press 
    ³.
    Enter the number you want to program and 
    press 
    OK. To erase the button, just press ³ 
    or OK. 
    For other displays, see Common feature displays on page 247.
    
    SHOW OK
    Enter code:
    F__
    QUIT CLEAR
    Feature code:
    QUIT
    Feature moved
    Press a button
    EXIT
    Program and HOLD
    Program and OK
    QUIT OK 
    						
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