Nortel Modular Ics 6.0 System Coordinator Guide

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P0992640 03 Modular ICS 6.0 System Coordinator Guide
Using Set lock 221
Changing Set Lock programming for a telephone 222
Using an auxiliary ringer 222
Turning the auxiliary ringer for a telephone on or off 223
Using Host System dialing signals 223
Link 223
Preventing a telephone from using Link 224
Pause 225
Long Tones 225
Programmed Release 226
Run/Stop 226
Wait for Dial Tone 227
Using pulse dialing for a call 227
Using your Norstar system from an external location 228
Controlling access to your Norstar system 229
Direct inward system access (DISA) 229
Class of Service (COS) 229
Maintaining security 230
Accessing Norstar remotely over the public network 230
Tones 231
Using Class of Service (COS) passwords 232
Changing your Class of Service 232
General System features 235
Set profile 235
Line profile 235
Pulse or tone dialing 236
Disconnect supervision 236
Hunt Groups 236
Internal numbers 237
Line assignment 237
Target line 238
Line pools 238
Overflow call routing 239
M7100 and T7100 sets 239
Memory buttons 240
One-line display 240
Prime line 241
Private lines 241 
						

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Volume bar 241
Troubleshooting 243
Using the alarm telephone 243
Reporting and recording alarm codes 243
Testing the telephone 243
Testing the telephone display 244
Testing the telephone buttons 245
Testing the speaker in the telephone handset 245
Testing the telephone headset 245
Testing the telephone speaker 246
Testing the power supply to a telephone 246
Common feature displays 247
Glossary 251
Index 269
Backup programming overlays 293 
						

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Getting started with Norstar
Your Norstar digital key system has many powerful features that 
can be customized to keep up with changes in your workplace. 
Using this guide
The person who is responsible for adding or moving telephones 
or making changes to the system is called the system coordinator. 
This guide is designed to give the system coordinator all the 
information he or she needs to carry out these kinds of jobs.
The first section contains step-by-step instructions on changing 
the time and date, deciding how many rings it takes before a call 
is forwarded and other day-to-day programming. Once you 
understand these basic steps, you can move on to the many other 
features described in the second section of the guide, and refer to 
the first section only from time to time.
You can look at the contents page for an overview of the features 
that are available, or check the index for specific features or 
messages displayed on your telephone.
Emergency 911 Dialing
Emergency 911 Dialing is the capability to access a public 
emergency response system by dialing the digits 9 1 1.
Emergency 911 Dialing
State and local requirements for support of Emergency 
911 Dialing service by Customer Premises Equipment 
vary. Consult your local telecommunications service 
provider regarding compliance with applicable laws and 
regulations. 
						

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Modular ICS 6.0 System Coordinator Guide P0992640 03
Understanding programming 
When your system is installed, your installer or customer service 
representative programs it to work with your telephone lines, 
with your private network, if you have one, and with optional 
equipment. They customize the system for your office.  All 
programming is recorded in the 
Modular ICS 6.0 Programming 
Record
.
You may want to further customize your system. For example, 
you can change how some features work, or adapt the system to 
changes in your office. Programming allows you to change 
settings that probably need to be updated regularly because of 
staff turnover or new business contacts. You can also assign 
features and program buttons on individual telephones. 
There are four ways to customize and maintain your Norstar 
system: 
• Initial programming is done for you by your installer or 
customer service representative. It deals mostly with how 
the system interacts with lines, telephones, and other 
equipment.
 Your programming as a system coordinator changes how 
features work for the system, as needed. It requires a 
system coordinator password.
 A basic programming password is available to allow 
individuals other than the system coordinator to make 
changes without giving access to sensitive programming 
capabilities. 
 Personal programming is available to anyone through the 
Feature button on their Norstar telephone. It allows 
individuals to change how their telephone works to suit 
themselves. 
						

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P0992640 03 Modular ICS 6.0 System Coordinator Guide
Before you start
Before you begin programming, plan what changes you want to 
make. Record the changes in the 
Norstar Programming Record so 
that you have the information at hand. For example, if you are 
going to program system speed dial numbers, fill out the page in 
the 
Norstar Programming Record so that you have all the numbers 
and codes handy once you start programming.
What you need to be to do programming
Programming is done using a telephone that can show two lines 
of information on its display. Examples of telephones with two-
line displays are shown on page 16.
You need a programming overlay to show which buttons to press 
when you are doing programming. See The programming 
overlay on page 19.
When you use a telephone for programming, it is taken out of 
service. This means it is unable to receive or make calls, and the 
call forward features do not work. Do not use the main reception 
telephone for programming because you may lose incoming 
calls. 
						

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Modular ICS 6.0 System Coordinator Guide P0992640 03
Using Buttons
The two-line telephone you use for everyday calling can be used 
for changes and maintenance. Examples of telephones with two-
line displays are shown in the illustration.
Sets used for programming and maintenance
 M7310
 M7324  T7316 
						

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P0992640 03 Modular ICS 6.0 System Coordinator Guide
The next illustration numbers the buttons that are used for both 
day-to-day communication and programming on the T7316 set.  
The following table describes what each numbered area is used 
for.
Business Series Terminal programming buttons
 DisplayShows instructions for everyday calling as well as 
for programming.
 Display buttonsHave a variety of uses. The current  use is shown 
on the display above each button.
 DialpadUsed for dialing numbers when you are making 
calls. 
For programming, the dialpad is also used for 
entering numbers and letters
 Memory buttonsDial a number or feature code stored on the 
button.
 Feature buttonAllows you to enter a feature code while using or 
programming the telephone.
 Hold buttonPuts an active call on hold.
 Release buttonHangs up an active call or ends programming.
  
9
10
1
2
3
4
546
7
8
1
2
3
4
5
6
7 
						

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This guide uses the icons for Business Series Terminal buttons 
in feature code examples. Your set may have different labels, 
or the buttons may be in slightly different locations. Refer to 
the table below for comparable Norstar icons
 Volume rocker switchTurns the volume you hear through the handset 
up or down.
During programming this switch is used to adjust 
settings, such as for the display contrast.
 Mute Mutes the transmitter in the handset.
 Handsfree Allows you to speak to and hear a call without 
using the handset or headphones.
Telephone buttons
Business Series Terminals
T7100, T7208, T7316, T7406
Button 
descriptionNorstar sets
M7100, M7208, 
M7310, M7324
²Featureƒ
T7208 and T7316:
Handsfree: 
Mute: Handsfree/Mute©
³ú
≥
Hold˙
≥
ÃVolume Control√
¨
Release®
8
9
10 
						

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P0992640 03 Modular ICS 6.0 System Coordinator Guide
Using the buttons under the display
The three display buttons are used both for telephone features 
and programming. What each button does depends on what the 
display shows. Some display instructions that you may see when 
making changes on the system include OK
, CHANGE, or COPY. In 
this guide, display button instructions are underlined.
Display buttons
The programming overlay
When you begin programming, a group of buttons on the 
telephone become the buttons for moving through programming 
headings and settings. The programming overlay is a paper 
cutout that is included with the Programming record. It relabels 
the four buttons to name the actions you use during 
programming. If you lose the overlay, there is an extra overlay 
included in the back of this book that can be printed and cut out.
Programming buttons are active or inactive at different stages of 
programming. A button is active (meaning you can use that 
option), when the indicator next to it is lit (ª or º).
 display button
 display text
 display button command 
						

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Business Series Terminal programming overlay 
Placing the programming overlay on a Business Series Terminal 
Displays the first 
setting within a 
menu level
Moves display one 
item forward on the 
current menu level Displays the 
heading for the 
current level
Moves back one 
item on the 
current level
Business
Series
Terminals
Programming
Overlay
Heading
BackShow
Next
Business
Series
Terminals
Programming
OverlayHeading
BackShow
Next
Business
Series
Terminals
Programming
OverlayHeading
BackShow
Next