Nortel Modular Ics 6.0 System Coordinator Guide
Have a look at the manual Nortel Modular Ics 6.0 System Coordinator Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 211 Nortel manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
Programming Hunt Groups / 171 P0992640 03 Modular ICS 6.0 System Coordinator Guide 4. Press ‘ until the display shows System prgrming. 5. Press ≠. The display shows Hunt groups. 6. Press ≠. The display shows Show group. 7. Enter the Hunt Group number you want to program (1-30). 8. Press ≠. The display shows Member DNs:. 9. Press ‘ until the display shows Q Timeout:. 10. Press CHANGE to set the queue time-out: 15, 30, 45, 60, 120, 180. 11. Press ¨ to exit or ‘ to continue programming. Programming the overflow set This setting allows you to program the overflow set to which the Hunt Group calls are to be routed. Unless the overflow position is a Hunt Group set, the call ceases to be a Hunt Group call. If the overflow set is a Hunt Group set, the call is treated as a new call and goes to the bottom of the queue. The overflow set can be a set DN number associated with a voice mailbox. 1. Place the appropriate programming overlay on the set you are using to do programming. 2. Press ²¥¥ÛßßÜÝÝ(CONFIG). The display shows Password:. 3. Press ÛÜßÝß (ADMIN). The display shows Terminals&Sets. 4. Press ‘ until the display shows System prgrming. 5. Press ≠. The display shows Hunt groups.
172 / Programming Hunt Groups Modular ICS 6.0 System Coordinator Guide P0992640 03 6. Press ≠. The display shows Show group. 7. Enter the Hunt Group number you want to program (1-30). 8. Press ≠. The display shows Member DNs:. 9. Press ‘ until he display shows Overflow:. 10. Press CHANGE to change the overflow position. 11. Enter the new overflow position. 12. Press ¨ to exit or ‘ to continue programming. Setting the name This setting allows you to program the Hunt Group name, such as Service or Sales. The name can be up to seven characters in length. 1. Place the appropriate programming overlay on the set you are using to do programming. 2. Press ²¥¥ÛßßÜÝÝ(CONFIG). The display shows Password:. 3. Press ÛÜßÝß (ADMIN). The display shows Terminals&Sets. 4. Press ‘ until the display shows System prgrming. 5. Press ≠. The display shows Hunt groups. 6. Press ≠. The display shows Show group. 7. Enter the Hunt Group number you want to program (1-30). 8. Press ≠. The display shows Member DNs:. 9. Press ‘ until the display shows Name:. 10. Press CHANGE .
Programming Hunt Groups / 173 P0992640 03 Modular ICS 6.0 System Coordinator Guide 11. Use the dialpad to enter the name of the Hunt Group. 12. Press ‘ to store the name. 13. Press ¨ to exit or ‘ to continue programming.
174 / Programming Hunt Groups Modular ICS 6.0 System Coordinator Guide P0992640 03
P0992640 03 Modular ICS 6.0 System Coordinator Guide Using the Hospitality features This section describes the Hospitality Services feature which is used to administer room and alarm services in small to medium-sized facilities such as hostels, motels, or hospitals. There are three types of sets that make up this type of system: Common set—this telephone can be found in the lobby, office, or common area, and is not associated with a room. This type of set cannot access all of the features. Room set—this telephone resides in a specific room and can be used by both guests and cleaning staff to set alarms or indicate room condition. Up to five sets can be assigned to the same room number, such as for fax lines, internet dial-up, etc. Administration set—this telephone must be a two-line display set and is usually configured with a password to allow secure administration of room occupancy and condition services and alarm services. Hospitality passwords There are two passwords within the hospitality feature. One provides secure access to the administration set, and one provides secure access to a room condition setting from each room set for housekeeping staff. Desk pswd Change this password frequently, to maintain security. 1. Place the appropriate programming overlay on the set you are using to do programming. 2. Press ²¥¥ÛßßÜÝÝ (CONFIG). The display shows Password:.
176 / Using the Hospitality features Modular ICS 6.0 System Coordinator Guide P0992640 03 3. Press ÛÜßÝß (ADMIN). The display shows Terminals&Sets. 4. Press ‘ until the display shows Hospitality. 5. Press ≠. 6.Desk pswd:4677 displays. 7. Press CHANGE . 8.New pswd: displays 9. Enter a new password, then press OK . Cond pswd Change this password frequently, to maintain security. 1. Place the appropriate programming overlay on the set you are using to do programming. 2. Press ²¥¥ÛßßÜÝÝ (CONFIG). The display shows Password:. 3. Press ÛÜßÝß (ADMIN). The display shows Terminals&Sets. 4. Press ‘ until the display shows Hospitality. 1. Press ≠. 2. Press ‘ 3.Cond pswd:None displays. 4. Press CHANGE . 5.New pswd: displays 6. Enter a new password, then press OK .
Using the Hospitality features / 177 P0992640 03 Modular ICS 6.0 System Coordinator Guide Room/desk information There are two aspects to programming room information. First you must program specific DNs to a specific room and set up the room occupancy filters, which determine what types of calls can be made from a room set at various states of occupancy. Note: You can assign up to five DNs to the same room number. Then you need to administer the room occupancy and state of the room. Programming room information Use this setting to assign set DNs to a specific room. 1. Place the appropriate programming overlay on the set you are using to do programming. 2. Press ²¥¥ÛßßÜÝÝ (CONFIG). The display shows Password:. 3. Press ÛÜßÝß (ADMIN). The display shows Terminals&Sets. 4. Press ‘ until the display shows Hospitality. 5. At the Hospitality heading, press ≠ until Room/ desk info displays. 6. Press ≠. Show set: displays. 7. Enter a room set number or press LIST and press ‘ until you find the DN of the set you want to assign to a room. 8. Press ≠. Room #:None displays.
178 / Using the Hospitality features Modular ICS 6.0 System Coordinator Guide P0992640 03 9. Press CHANGE and enter the room number, then press OK to accept the change. 10. Repeat step 6 for all the sets you want to assign. 11. Press ‘. Adm pwd req’d:Y displays 12. Press CHANGE and choose Y or N, depending on your security requirements. Call restrns You can set up call restrictions based on room occupancy states. This setting affects the Room occupancy feature. 1. Place the appropriate programming overlay on the set you are using to do programming. 2. Press ²¥¥ÛßßÜÝÝ (CONFIG). The display shows Password:. 3. Press ÛÜßÝß (ADMIN). The display shows Terminals&Sets. 4. Press ‘ until the display shows Hospitality. 5. At the Hospitality heading, press ≠ until Call restrns displays. 6. Press ≠. Vacant:00 displays. 7. Press CHANGE and enter the filter that defines the restrictions for your hospitality system. The Restriction Filters section in the Modular ICS 6.0 Installer Guide describes how to set up filters. 8. Repeat steps 2 and 3 for the other room occupancy states.
Using the Hospitality features / 179 P0992640 03 Modular ICS 6.0 System Coordinator Guide The table below shows an example of a call restrictions setup. Service times You can set the time when occupied rooms change from Service done to Service required. This setting affects the Room condition feature. 1. Place the appropriate programming overlay on the set you are using to do programming. 2. Press ²¥¥ÛßßÜÝÝ (CONFIG). The display shows Password:. 3. Press ÛÜßÝß (ADMIN). The display shows Terminals&Sets. 4. Press ‘ until the display shows Hospitality. 5. At the Hospitality heading, press ≠ until Service time displays. 6. Press ≠. Hour: 00 displays. 7. Press CHANGE and enter the hour (00 to 23). If the number is less than 13, the display shows AM. Press CHANGE to select PM, if required. Press OK to accept. 8. Press ≠. Minutes: 00 displays. 9. Press CHANGE and enter the minutes (00 to 59). Room Occupancy Filter Description Vacant 11 no calls allowed except 911 Basic 11 no calls allowed except 911 and internal extensions Mid 12 no calls allowed except 911, 1800, 188 and internal extensions Full 13 no call restrictions
180 / Using the Hospitality features Modular ICS 6.0 System Coordinator Guide P0992640 03 Using the room/set programming This section describes how the room occupancy and room condition settings are used. Setting dialing filters by room state 1. Press ²¡àá. 2. Enter the Desk admin password if you are prompted for a password. The set displays: Oc of rm#:: 3. Enter the room number and press OK . The set displays rrrrr:Vacant. 4. Press the CHANGE display key and select the required status for the room set. 5. To program other rooms, press the FIND or NEXT display key and return to step 3. 6. Press ¨ to exit. Note: Setting the room state to Vacant cancels any outstanding alarms. Setting the room condition You can use this feature on a room set or administration set to: set the room state to service done (Srvc done) set the room state to Needs service (Needs srvc) query the state of the room