Nortel Compact Ics 6.1 System Coordinator Guide

							Frequently used programming operations / 31
P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
The clock controls the schedules used for services such as ringing 
and routing services.
After a power failure, the clock is behind by the length of time 
power was lost. For example, if the power is out for two minutes, 
the clock is two minutes behind. 
Adding or changing a system speed dial
You program a speed dial on your Norstar so that anyone in your 
office can dial a frequently used number using a three-digit code 
(001-255).
To change a speed dial that already exists, follow the same steps. 
The new programming overwrites the previous settings.
Begin the programming session 
Press NEXT.
Press CHANGE.
Press the dialpad buttons to enter the day.
Press ¨ to end your session.
Press ².
Press ¥¥ÛßßÜÝÝ.
Press ÛÜßÝß.
Month:07
NEXT CHANGE
Day:01
NEXT CHANGE
Day:___
CANCL
Day:15
CANCL
End of session
Jan 1    12:00pm
Feature:
Password:
RETRY 
						

							32 / Frequently used programming operations
Com pact ICS 6.1 System Coordinator Guide P0603544   02 
Choose a speed dial code 
Add or change the telephone number
Select a line for the speed dial code  
Press ‘ three times.
Press ≠.
Press ââÚ.
You can pick any system speed dial code between 0 01 and 255.
Press ≠.
Press CHANGE.
Use the dialpad to program the telephone number 
that you want to add. The telephone number can 
be up to 24 digits long. 
Your display shows the telephone number, and 
not n’s as shown here. Press 
OK.
Press ‘.
Press CHANGE to see your options: Use prime 
line
, a specific line (for example Use line: 01), 
a line pool (for example 
Pool code:71), or Use 
routing tbl
.
Stop pressing CHANGE when the display shows the prime line again.
In this example, the system selects the prime line 
automatically (the most common choice), to dial 
speed dial code 001.
Terminals&Setsˆ
Sys Speed Dialˆ
Speed dial #:___
LIST
Speed dial #:001ˆ
FIND
001:No number
CHANGE
001:___
CANCLOK
001:nnnnnnnn__
CANCLBKSP OK
001:nnnnnnnn
CLR CHANGE
Use prime line
CHANGE
Use prime line
CHANGE 
						

							Frequently used programming operations / 33
P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
If you assign a specific line to a system speed dial number, only telephones with 
an appearance of that line can use the speed dial number.
Choose what shows up on the display  
Program a name for a speed dial
The system has a standard name to display, so it is not necessary for you to 
program one. However, if you have chosen not to display the telephone number, 
you may want a specific name.
Alpha tagging feature: This feature offers name display for calls coming in over 
lines that offer number-only display services. 
If  you specify a name for a speed dial, and that  person calls in on an external line, 
the speed dial name you specify acts as the name display for the call, if the call 
number matches the number in the speed dial list (CLID Match).  If  the telephone 
has also been configured to display Caller ID (Caller ID set) and the name of a 
caller first (1st display), then the name you program for the speed dial code is the 
name that will display.
For example: If you create a speed dial for the courier company you use, and 
assign the name Courier with the following process, when that company calls you, 
Courier would appear on the display for the call.
Note: The Alpha tagging feature is only active when the system CLID service  
provides number-only display services. 
Press ‘.
Your choices are Yes and No. Yes means the 
display shows the telephone number. Press 
CHANGE.
No means the display shows a name for the code.
Press ‘.
Press ≠.
This is the name the display shows if you do not 
change it. Press 
CHANGE.
Use prime line
CHANGE
Display digits:Y
CHANGE
Display digits:N
CHANGE
Display digits:N
CHANGE
Name:Sys  Spd  Di...
CHANGE
...al  001  ...
CHANGE 
						

							34 / Frequently used programming operations
Com pact ICS 6.1 System Coordinator Guide P0603544   02 
Changing the name of a telephone
Begin the programming session 
Decide the name you want to give to the speed 
dial code.
Press the numeric dialpad button that has the first letter of the name until the 
display shows the letter you want.
Press -->.
Use the dialpad and --> until you have the entire 
name.
The name can be up to 16 characters long, including spaces. 
Press # on the numeric dialpad to add spaces.
Press ‘.
Press ¨ to end your session.
Or you can press –, then ‘ to program another speed dial 
number.
Press ².
Press ¥¥ÛßßÜÝÝ.
Press ÛÜßÝß.
Name:___
-->
Name:S
BKSP -->
Name:S__

Name:SAVINGS BANK

Name:SAVINGS BA...
CLR CHANGE
End of session
Jan 1    12:00pm
Feature:
Password:
RETRY 
						

							Frequently used programming operations / 35
P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
 Change the name of a telephone
Press ≠.
Enter the internal number (DN) of the telephone or 
voice mail extension. In this example, the DN is 21.
If the set has already been given a name, it appears after DN: on the display.
Press ≠ then ‘.
This is the name the display shows if you do not 
change it. Press 
CHANGE.
Decide what name you want to give to the telephone number.
Press the telephone numeric dialpad button that 
has the first letter of the name until the display 
shows the letter you want.
Press -->.
Use the dialpad and --> until you have the entire 
name.
Press  ‘ to use the name you have 
entered.
The name can be up to seven characters long, including spaces.
Press ¨ to end your session.
You can press – once to continue programming this telephone, or 
press 
– twice to return to the Terminals and Sets heading.
Terminals&Setsˆ
Show set:___
LIST
21:21ˆ
FIND
Name:21
CHANGE
Name:___
-->
Name:P
BKSP -->
Name:P___

Name:Pat P

Name:Pat P
CLR CHANGE
End of session 
						

							36 / Frequently used programming operations
Com pact ICS 6.1 System Coordinator Guide P0603544   02 
Changing the name of a line
Begin the programming session 
Change the name of a line
Press ².
Press ¥¥ÛßßÜÝÝ.
Press ÛÜßÝß.
Press ‘.
Press ≠.
Enter  the three-digit number  of  the line  you  want 
to name. In this example, the line is 002.
This is the name the display shows if you do not change it.
Press ≠.
Press CHANGE.
Decide what name you want to give to the line.
Press the telephone numeric dialpad button that 
has the first letter of the name, until the display 
shows the letter you want.
Press -->.
Use the dialpad and --> until you have the entire 
name.
The name can be up to seven characters long, including spaces.
Jan 1    12:00pm
Feature:
Password:
RETRY
Terminals&Setsˆ
Linesˆ
Show line:______
LIST
Line002:Line002ˆ
FIND
Name:Line002
CHANGE
Name:___
-->
Name:L
BKSP -->
Name:L___
 
						

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P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
Making changes to Call Forward No 
Answer
Begin the programming session 
 Change where a call goes when there is no answer
Press ‘ to use the name you have 
entered.
Press ¨ to end your session.
You can press – once to continue programming this line, or press 
– twice to return to the Lines heading.
Press ².
Press ¥¥ÛßßÜÝÝ.
Press ÛÜßÝß.
Press ≠.
Enter the internal number (DN) of the telephone or 
voice mail extension. In this example,  the DN is 
25.
If the set has been given a name, it appears on the display.
Press ≠.
Press ≠.
Name:LOCAL

Name:LOCAL
CLR CHANGE
End of session
Jan 1    12:00pm
Feature:
Password:
RETRY
Terminals&Setsˆ
Show set:___
LIST
25:25
FIND
Capabilitiesˆ 
						

							38 / Frequently used programming operations
Com pact ICS 6.1 System Coordinator Guide P0603544   02 
Change the number of times the telephone rings before it is 
forwarded
Press ≠.
Press CHANGE and enter the internal number 
where you want the calls to be sent. In this 
example, the DN is 21.
You can press CLR to change the destination back to None.
Press ‘.
Use the CHANGE button to choose the number of 
times the telephone rings before it is forwarded.
Your choices are 2, 3, 4, 6 and 10 rings.
Press ¨ to end your session.
You can press – to continue programming capabilities for this 
telephone, or press 
– four times to return to the Terminals and Sets 
heading.
Tip - If the telephone is a member of a Hunt Group, the 
Call Forward no answer feature is overridden and the 
Hunt Group call continues to ring until the hunt time has 
expired. For more information about Hunt Groups, see 
‘‘Programming Hunt Groups’’ on page 171 .
Fwd no answerˆ
Fwd to:None
CHANGE
Fwd to:21
CLR CHANGE
Fwd to:21
CLR CHANGE
Forward delay:4
CHANGE
Forward delay:3
CHANGE
End of session 
						

							Frequently used programming operations / 39
P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
Making changes to Call Forward on Busy
 Begin the programming session 
Change where a call goes when a telephone is busy
Press ².
Press ¥¥ÛßßÜÝÝ.
Press ÛÜßÝß.
Press ≠.
Enter the internal number (intercom number) of the 
telephone extension. In this example, the DN is 25.
If the set has been given a name, it appears on the display.
Press ≠.
Press ≠.
Press ‘.
Press ≠.
Press CHANGE and enter the internal number where 
you want the calls to be sent. In this example, the 
DN is 21.
You can press CLR to change the destination back to None.
Press ¨ to end your session.
Jan 1    12:00pm
Feature:
Password:
RETRY
Terminals&Setsˆ
Show set:___
LIST
25:25
FIND
Capabilitiesˆ
Fwd no answerˆ
Fwd on busy. . .
Fwd to:None
CHANGE
Fwd to:21
CLR CHANGE 
						

							40 / Frequently used programming operations
Com pact ICS 6.1 System Coordinator Guide P0603544   02 
Making Changes to Do Not Disturb on 
Busy
When you are on a call and a second call comes in, your 
telephone rings softly to alert you to the second call. You can turn 
this feature on or off for each telephone.
 Begin the programming session 
Change Do Not Disturb on Busy
You can press ‘ to continue programming capabilities for this 
telephone, or press 
– three times to return to the Terminals&Sets 
heading.
Tip - If the telephone is a member of a Hunt Group, the 
Call Forward on busy feature is overridden and the Hunt 
Group call continues to ring until the hunt time has 
expired. For more information about Hunt Groups, see 
‘‘Programming Hunt Groups’’ on page 171 .
Press ².
Press ¥¥ÛßßÜÝÝ.
Press ÛÜßÝß.
Press ≠.
Enter the internal number (intercom number) of 
the telephone extension. In this example, the DN 
is 25.
End of session
Jan 1    12:00pm
Feature:
Password:
RETRY
Terminals&Setsˆ
Show set:___
LIST