Nortel Compact Ics 6.1 System Coordinator Guide

							Tracking your incoming calls / 141
P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
Deleting old log items (autobumping)
²¡ÚÞ
Your log has a set number of items that it can hold. When it becomes full, 
new calls cannot be logged. When your log is full, Autobumping 
automatically deletes the oldest Call Log item when a new call is logged.
Press 
²¡ÚÞ to enable autobumping.
Press 
²£¡ÚÞ to disable autobumping.
Viewing your Call Log
²¡ÚÛ
To view your log
1. Press 
²¡ÚÛ. The display shows the number of previously 
read items (old) and the number of new, unread items (new) in the log.
2. Press 
¥ or O LD to view old items. Press £ or N E W to view new items. 
3. Press 
â or RESUME to display the last item you viewed, the last time 
you viewed your Call Log.
Names and numbers for external callers are displayed only if you have 
subscribed to Call Display services from your local telephone company.
Viewing a Call Log item
Press à or MORE to view the information for a call log item.
Erasing log items
You should routinely erase log items that you have read, to make space for 
new items in your log.
1. Display the item you want to erase.
2. Press 
³ or ERASE.
3. Press 
¨ to exit. 
						

							142 / Tracking your incoming calls
Com pact ICS 6.1 System Coordinator Guide P0603544   02
If you accidentally erase an item, you can retrieve it.
1. Press 
³ or UNDO immediately after accidentally erasing an item.
2. Press 
¨ to exit.
Making a call using Call Log
You may find it helpful to place calls from within your Call Log. The 
number stored for each call may vary depending on the type of call. For 
example, if the call was placed from a Centrex or PBX system, the first few 
numbers may need to be trimmed before you can make the call. If  the 
number you want to call is long distance, or if you want to use a line pool, 
you may need to add numbers.
To place a call
1. Display the log item for the call you want to place.
2. Display the associated telephone number.
3. Press 
à or TRIM, once for every digit that you want to 
remove.
4. Dial any extra digits required.
5. Press an external line or line pool button.
6. Lift the handset. (This is not necessary if handsfree is programmed at 
your telephone.) The displayed number is dialed.
Creating a password to your Call Log
²¥¡Þ
You have the option of accessing your Call Log through a password.
1. Press 
²¥¡Þ. The displays shows New passwrd:.
2. Enter your four-digit password. The display shows 
Repeat New:.
3. Re-enter your four-digit password. The display shows
 
Password changed
, which confirms that your password has been 
assigned. 
						

							Tracking your incoming calls / 143
P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
To enter Call Log using your password
1. Press 
²¡ÚÛ to enter Call Log. If you have programmed a 
password, the display shows
 Password:.
2. Enter your four-digit password.
If you forget your Call Log password, it can be deleted in programming. 
See ‘‘Using passwords’’ on page 225.
Changing your Call Log password
²¥¡Þ
1. Press ²¥¡Þ. The display shows Old passwrd:.
2. Enter your old password. The display shows
 New passwrd:.
3. Enter your new four-digit password. The display shows
 Repeat New:.
4. Re-enter your password. The display shows 
Password changed, 
which confirms that your password has been changed.
Deleting an assigned password
²¥¡Þ
1. Press ²¥¡Þ. The display shows Old passwrd:.
2. Enter your old password. The display shows
 New passwrd:.
3. Press 
³ or OK. The display shows No pswd assigned, which 
confirms that your password has been deleted.
Programming a telephone to log calls 
automatically
Your installer or customer service representative can program each 
telephone to log calls coming in on a line automatically.
Displays
The callers name is unavailable.1:Unknown name 
						

							144 / Tracking your incoming calls
Com pact ICS 6.1 System Coordinator Guide P0603544   02
The callers number is unavailable.
_ indicates a new item.
¯ indicates that the call was answered.
§ indicates a  long distance call.
/ indicates that the stored number has been 
shortened to its final 11 digits. Press 
à 
or 
MORE to display additional information about the 
call.
One or more log entries have been deleted by the 
Autobumping feature while you are looking at the 
Call Log.
Hold or release your active call before entering 
Call Log.
The external line is in use.
The repeat call counter, shown along with time 
and date, indicates the number of calls you have 
received from the same caller.
This call was answered at another telephone 
(27).
This call was logged manually.
This call was not answered.
There are one or more items in your message 
waiting list, and there are one or more new items 
in your Call Log. Press 
²¡âßto change 
the first line of the display to the current time and 
date.
1:Unknown number
12:KATE SMITH
NEXT ERASE MORE
12¯KATE SMITH
NEXT ERASE MORE
12§KATE SMITH
NEXT ERASE MORE
49/1234567890123
NEXT ERASE MORE
Call(s) bumped
Hold or release
In use: SETNAME
Jan 4  9:00a 3X
NEXT ERASE MORE
Line001¯27
NEXT ERASE MORE
Line001¯Logit
NEXT ERASE MORE
Line001
NEXT ERASE MORE
Messages & Calls
MSG CALLS 
						

							Tracking your incoming calls / 145
P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
Using Voice mail
If you subscribe to a voice message service outside your office, you can 
access that service through your Norstar system. Your installer or customer 
service representative programs your Norstar telephone to indicate when 
you have a voice message waiting on a particular line. 
To find out if your external voice message service works with Norstar, or 
if you have any problems with your service, contact your voice message 
service provider.
You have viewed your last old log item and are 
now viewing your new log items.
No information is available for the call.
No log space has been assigned to the 
telephone.
The resume item has been removed because of 
Autobumping, repeat call update, or log 
reallocation while you are looking at the Call Log.
For other displays, see ‘‘Common feature displays’’ on page 253.
New calls begin
No info to log
No log assigned
No resume item 
						

							146 / Tracking your incoming calls
Com pact ICS 6.1 System Coordinator Guide P0603544   02 
						

							P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
Customizing your telephone
Finding out what a button does using 
Button Inquiry
²¥â
You can check the function of any line, intercom, or programmed button 
on your telephone by pressing
 ²¥â. On the M7100 or T7100 
telephone, Button Inquiry shows your internal number followed by the 
function assigned to your single memory button. 
Displays
Making the display darker or lighter using 
Contrast adjustment
1. Press ²¥à.
The display shows the number and name of the 
line. Press 
SHOW to view the redirection status of 
the line.
Press £ or press VIEW‚ or ·VIEW to vi ew  a 
number that  is too long to fit on the display.  Press 
³ or OK when you are done.
The display shows the directory number of the 
telephone, and the assigned name. Press 
NEXT to 
see the first line assigned to ring at the intercom 
button.
The name of the feature assigned to a button is 
displayed when you press the button. Press 
£ or 
SHOW for additional information.
Press the button you want to check. Press ² or 
EXIT when you are finished.
For other displays, see ‘‘Common feature displays’’ on page 253.
001 
SHOW OK
123456789012345...
VIEW‚ OK
21 
NEXT VIEW‚

SHOW OK
Press a button
EXIT 
						

							148 / Customizing your telephone
Com pact ICS 6.1 System Coordinator Guide P0603544   02
2. Press a number on the dialpad to choose the contrast level you like 
best. 
On a two-line telephone, you can use the 
UP and DOWN display buttons to 
adjust the contrast.
The number of contrast levels available varies from one telephone model 
to another.
Changing the language on the display
You can select the language used on the display of each Norstar telephone. 
Which languages are supported depends on the profile for your system. 
Profile 1, the default profile, supports three languages: English, French and 
Spanish. Button caps are available for each language. When your system is 
first installed, all telephones use English.
Profile 2 also supports Turkish.
If you program 
²¥ÞâÚ on to a memory button, you can then 
simply press the button until the  language you want appears on the display. 
You cannot program 
²¥ÞâÛ or ²¥ÞâÝ onto a 
memory button. 
English: Press 
²¥ÞâÚ.
French: Press 
²¥ÞâÛ.
Spanish: Press 
²¥ÞâÜ.
Turkish: Press 
²¥ÞâÝ 
						

							Customizing your telephone / 149
P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
Programming a feature code onto a 
memory button
You can program a feature code onto a memory button. In some cases, 
pressing the button a second time cancels the feature.
Programming feature buttons
²¥Ü
Any memory button not programmed as an external or internal line, target 
line, Answer button, or handsfree/mute button, is available for features.
1. Press 
²¥Ü.
2. Press the memory button you want to program with a feature.
3. Enter the appropriate feature code you want to assign onto the button.
The following feature codes cannot be programmed onto a memory button: 
Long Tones and any code beginning with 
¥ except ²¥ÞâÚ 
(Language Choice), 
²¥à (Contrast Adjustment), and the SWCA 
keys 
²¥ÞÛâto ²¥ÞÜÞ.
Erasing a feature button
1. Press ²¥Ú. 
2. Press the feature button.
3. Press 
² or OK to erase the button.
Tip - When you program a button with the line pool 
feature code, you must enter a line pool access code 
after the feature code. The programmed line pool button 
accesses a specific line pool, not the line pool feature. 
						

							150 / Customizing your telephone
Com pact ICS 6.1 System Coordinator Guide P0603544   02
Displays
The name of the feature assigned to a button is 
displayed when you press the button.
 SHOW 
appears when there is more information 
available. Press 
£ or SHOW for additional 
information.
If you are checking a speed dial button, enter 
the three-digit speed dial code that you want to 
check.
Enter the feature code, or press ¨ or QUIT to 
quit programming or
 C LE A R to clear the numbers 
you have entered. The system accepts the 
entry as soon as you enter a valid feature code.
Press ² and enter the feature code you want 
to assign to the button. You cannot enter invalid 
codes.
You have programmed a button with a feature 
that was already programmed onto another 
button. The feature has moved to the button 
you just programmed. Its original button is now 
blank.
Press the button you want to check. Press ² 
or
 EXIT when you are finished.
Enter the number you want to program and 
press 
³. To erase the button, just press 
³.
Enter the number you want to program and 
press 
OK. To erase the button, just press ³ 
or OK. 
For other displays, see ‘‘Common feature displays’’ on page 253.

SHOW OK
Enter code:
F__
QUIT CLEAR
Feature code:
QUIT
Feature moved
Press a button
EXIT
Program and HOLD
Program and OK
QUIT OK