Nortel Compact Ics 6.1 System Coordinator Guide

							Getting started with Norstar / 21
P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
The programming overlay
When you begin programming, a group of buttons on the 
telephone become the buttons for moving through programming 
headings and settings. The programming overlay is a paper 
cutout that is included with the Programming record. It relabels 
the four buttons to name the actions you use during 
programming. If you lose the overlay, there is an extra overlay 
included in the back of this book that can be printed and cut out.
The diagram below shows how the headings are used to navigate 
the programming menus.
Programming buttons are active or inactive at different stages of 
programming. A button is active (meaning you can use that 
option), when the indicator next to it is lit (ª or º).
Press Show to move to the next 
level under the current heading.Press Next to 
move to the next 
item on the same 
menu level. Press Heading to  move up 
one level of the menu structure
Press Back to move 
to the previous item 
on the same menu 
level.
Auto Attendant
BusName
Hunt groups
System Prgrming
Attd set:
Current heading 
						

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Com pact ICS 6.1 System Coordinator Guide P0603544   02
Business Series Terminal with overlay
Heading
BackShow
Next
Heading
BackShow
Next
Business
Se ries
Ter mi nal s
Programmi ng
Rec or d
Overlay placed over keys 
with indicators T7316E programming set
T7316 programming set 
						

							Getting started with Norstar / 23
P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
M-series terminals overlay
Placing the programming overlay on M-series terminals
HeadingHeading
BackNextNext
ShowShowNorstar Programming OverlayHeading
Back NextShow
Norstar Programming Overlay
PO698666  Issue 02
Printed in Canada
Displays the first setting 
within a menu level
Moves display one item forward 
on the current menu level Displays the heading 
for the current level
Moves back one item 
on the current level
Heading
Back NextShowNorstar Programming Overlay
Heading
Back NextShowNorstar Programming Overlay
T7310
T7324 
						

							24 / Getting started with Norstar
Com pact ICS 6.1 System Coordinator Guide P0603544   02
A map for working in programming
The programming maps on page 25, page 26, and page 27 show 
the headings you see when you move through the display menu 
after pressing 
²¥¥‚¯öìéí and entering the 
password (the default password is 
 or 
ÛÜßÝß). The maps show you the menu choices. 
A Basic password can be used with a limited number of feature 
codes, including 
¥¥æé÷ä and the codes for turning call 
services on and off. For more information, see ‘‘Using 
passwords’’ on page 225.
Customize the many features used by telephones. 
You can change where a call is forwarded, give a 
telephone a name, or allow certain features to be 
used at a telephone.
Program names for each line.
Turn services on or off. These are Ringing service, 
(often called night service) that allows additional 
telephones to ring, Restriction service that blocks 
certain kinds of calls and Routing Service that 
decides what lines a call uses.
Program up to 255 different telephone numbers so 
that people in your office can dial them with a 
three-digit code.
Change the password you use for programming, 
or erase a Call log password.
Change the time, date, or both.
Change the settings for the System Answer that 
handles the overflow when the attendant set is 
busy, and Custom Call Routing (CCR) that gives a 
caller a choice of where to direct their call.Terminals&Sets
Lines
Services
Sys speed dial
Passwords
Time&Date
System prgrming 
						

							Getting started with Norstar / 25
P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
Programming map (page 1)
Terminals 
& SetsShow set
Enter digits 
or press 
LIST.Capabilities Fwd no answer Fwd to
Fwd delay
Fwd on busy Fwd to
Fwd delay
DND on busy Fwd to
Handsfree
HF answer back
Pickup grp
Page zone
Paging
D-Dial
Priority call
Hotline Intrn #
Extrnl# .... Use 
prime line
Aux. ringer
Allow redirect
Redirect ring
SM Supe rvis or
Name
User prefernces Model
Button progrming # of buttons
B01 ... BXX
CLR TEL# FEATR
KIM X or CAP X
User speed dial # of speed dialers
Spd # XX
Call log opt’ns No one answered
Unanswered by me
Log all calls
No autologging
Dialing opt’ns Standard dial
Pre-dial
Automatic dial
Language
Display cntrst
Ring type
Restrictions Set restrictions Set lock (Partial, 
Full, None)
Allow last  no 
Allow saved  no
Allow link
Telco features 1st Display
Called ID 
						

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Com pact ICS 6.1 System Coordinator Guide P0603544   02
Programming map (page 2)
Lines Show lines ___
Enter digits or 
press LISTName
Services Ringing service Sched:  Night
Evening
Lunch
Sched 4
Sched 5
Sched 6Off, Manual, 
Auto
Restrn services Sched: Night
Evening
Lunch
Sched 4
Sched 5
Sched 6Off, Manual, 
Auto
Routing service Sched: Night
Evening
Lunch
Sched 4
Sched 5
Sched 6Off, Manual, 
Auto
Sys speed 
dialSpeed dial #
Enter digits or 
press LISTadd/change tel #
Use prime line
Display digits
Name
Passwords Call Log pswds Show set Log pswd
Progrming 
pswdsSys admin: 
23646
Basic: 22742
Hospitality Desk pswd: 4677
Cond 
pswd:None
SM pswd: 745368
Time&Date Hour
Minutes
Year
Month
Day
System 
PrgrmingHunt Group Show Group Member DNs
Line 
assignmentShow line ___
Unassigned/
Assigned
Mode Broadcast
Sequential
Rotary
Hunt Delay
If Busy BusyTone/Queue
Q Timeout
Overflow
Name 
						

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P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
Programming map (page 3)
Starting and ending a session
As system coordinator, the first steps in making any change to the 
Norstar system are always the same. 
System 
Prgrming 
(continued)Auto 
AttendantAttd set
Language First/Second
System Answer After__rings
CCR After__ rings
CCR groupsShow group:
Enter digits or 
press List
Hospitality Room/desk info Show set Room #
Adm pwd req’d
Service time Hour
Minutes
Alarm Attn attempts
Retry intrvl
Attn duration
Time format 12 hr/24 hr
Expired alarms Notify set
Use tone
Press ².
Press 
¥¥‚¯öìéí. It’s the same as 
pressing 
¥¥ÛßßÜÝÝ.
Press 
). Press 
RETRY to re-enter the password if it is entered 
wrong.
The display shows the first of the seven headings 
available for administration programming.
 is the password, unless the password has been changed. Check 
the Norstar Programming Record for the most recent password.
Jan 1 12:00pm
Feature:
Password:
RETRY
Terminals&Sets 
						

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Com pact ICS 6.1 System Coordinator Guide P0603544   02
Ending a session
The system goes ahead with any changes you make to 
programming as soon as you move away from a setting, either by 
using the navigation buttons or by pressing 
¨.
You can see if the changes you made to telephone programming 
have taken effect by pressing the UPDATE
 display key. The 
display shows you how many telephones have not been updated.
Press DNs
 to see the specific extensions where programming 
changes have not taken effect yet. Items disappear from the list 
as they are updated.
Record any changes you make in the Norstar Programming 
Record. If there is a problem with the system, the installer needs 
to see a history of the changes you made. Remember to inform 
people in your office of any changes you made that affect them. 
For example, you may change system speed dial codes or change 
the number of rings before an unanswered telephone is 
forwarded.
Press ¨ to end the session.
After a few seconds, the time and date reappears 
on the display.
Display digits:Y
CHANGE
End of session 
						

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P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
Frequently used 
programming operations
The following sections highlight the most frequently used 
programming operations. To consult these or other programming 
operations, see either the Table of Contents or the Index .
Changing the time and date on the display 
Entering letters and numbers using the dialpad
Press ².
Press ¥¥¡ÝßÜ (which is the same as 
¥¥æé÷ä).
PressÛÛàÝÛ ( ) or 
ÛÜßÝß ()
The passwords can be changed. See ‘‘Using passwords’’ on page 225 for more 
information.
Jan 1 12:00pm
Feature:
Password:
RETRY
first press
second press
third press
fourth press 
						

							30 / Frequently used programming operations
Com pact ICS 6.1 System Coordinator Guide P0603544   02 
In this example, you are changing the time to 1:30 p.m.
Press CHANGE.
Press the dialpad buttons to enter the hour. Use 
two digits for all hours. The clock on the display 
shows either one or two digits.
The display prompts you to choose a.m. or p.m. 
Press 
CHANGE and OK to select p.m.
Press NEXT.
Press CHANGE.
Press the dialpad buttons to enter the minutes.
If you are only changing the time and not the date, press ¨ to end your 
session.
In this example, you are changing the date to July 15, 2003.
Press NEXT.
Press CHANGE.
Press the dialpad buttons to enter the year.
Press NEXT.
Press CHANGE.
Press the dialpad buttons to enter the month.
Use numbers for the months: 01 is January; 12 is December.
Hour:01
NEXT CHANGE
Hour:___
CANCL
AM
OK CHANGE
Hour:01
NEXT CHANGE
Minutes:00
NEXT CHANGE
Minutes:___
CANCL
Minutes:30
NEXT CHANGE
Year:00
NEXT CHANGE
Year:___
CANCL
Year:03
NEXT CHANGE
Month:01
NEXT CHANGE
Month:___
CANCL