Nortel Compact Ics 6.1 System Coordinator Guide
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Customizing your telephone / 161 P0603544 02 Compact ICS 6.1 Syste m Coordin ator Guide Default button assignments Default features are assigned automatically to the programmable buttons on Norstar telephones and vary depending on the telephone. The default features are listed in the tables in this chapter. Rules of default button assignment Line and Intercom buttons are assigned by default templates and can be changed in programming. Handsfree/mute and answer DN buttons are not assigned by default. If these features are defined, however, they are automatically assigned to specific buttons, as described on this and the following page. None of these buttons can be assigned to M7100 or T7100 telephones. The handsfree/mute feature appears on the bottom right-hand button on the M7310 telephone and the bottom button on the M7208 telephone, moving the Intercom button(s) up one position. The Business Series Terminals have a separate mute button, which is located under the numeric dialpad, beneath the volume rocker button. The T7316E telephone also has a handsfree button beside the mute button, however, this button only works if the telephone is connected to a system that is version 6.1 or later. Each telephone can have up to eight answer DN buttons. On the M7310 and T7316/T7316E telephones, they appear above Intercom buttons in the right column and continue up from the bottom in the left column, replacing the features on those buttons. On the M7208 and T7208 telephones, answer DN buttons appear above the Intercom buttons and below external line buttons in a single column. External line buttons appear in ascending line order, starting at the top button in the left column of the M7310 Norstar and M7208 and T7208 telephones. If more than five external lines are assigned to an M7310 telephone, or more than 12 to an M7324 telephone, assignment continues down the buttons on the right column, erasing the features on those buttons. Line buttons have priority over feature access buttons but not handsfree/mute, intercom, or answer DN buttons. The T7316 starts lines at button 01, which is the fourth button down, on the left side of the lower button set. The T7316E starts line numbering at button 09, which is the left top corner of the lower button set. Refer to the default charts for specific button placement for these telephones.
162 / Customizing your telephone Com pact ICS 6.1 System Coordinator Guide P0603544 02 Moving line buttons ²¥¡Ú You can move external lines to different buttons on your telephone to arrange your lines in the way that makes the most sense to you. If you have a CAP, you cannot move intercom, answer keys or handsfree/mute buttons onto the module, but you can move your lines over to the modules. If you have a T7316E CAP with eKIMs you can move lines, target line appearances and hunt group appearances over to the KIM. 1. Press ²¥¡Ú. 2. Press the button you want to move the line from. 3. Press the button you want to move the line to. Displays The two buttons you selected have exchanged position. You have tried to move a line to a button that cannot be used as a line button, such as an intercom button, handsfree/mute button, or an answer button. Press the button of the line you want to move. Press ² or QUIT when you have finished moving lines. Press the button you want to move the line to. Neither of the buttons is erased. The lines, or the line and feature, simply switch places. The button you are trying to move is not a line button. If you are trying to switch a line and a feature, move the line to the feature button and not the feature button to the line. Exchanged Invalid location Move line from: QUIT Move line to: QUIT Press a line
Customizing your telephone / 163 P0603544 02 Compact ICS 6.1 Syste m Coordin ator Guide Changing the type of ring ²¥ß You can choose one of four distinctive rings for your telephone. This makes it easier to identify your telephone in an open office. 1. Press ²¥ß. 2. Press Ú, Û, Ü, Ý, or NEXT. You hear the selected ring for two seconds. 3. Repeat until you hear the ring you prefer, then press ³ or OK. Adjusting the Ring volume ²¥¡â 1. Press ²¥¡â. The telephone rings. 2. Press à to adjust the volume; left end for lower and right end for higher. Hiding the message or calls indication ²¡âß The display that shows you have messages or calls can be replaced with the current time and date. You can retrieve your message and call information by using the display buttons that appear on the second line of the display. If you are using a telephone with a single-line display, the message or call indication is hidden. 1. Press ²¡âß. The current time and date appears on the top line of the display. 2. Press MSG or ²ßÞ to see your messages, or press CALLS or ²¡ÚÛ to see your calls. Restoring the messages and calls indication Press ²£¡âß
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P0603544 02 Compact ICS 6.1 Syste m Coordin ator Guide User Preferences The User Preferences section of programming allows you to program memory buttons, speed dial codes and other settings for any Norstar or BST telephone on the system. For example, an employee may want to have the Do Not Disturb feature programmed onto a memory button or may want to create a speed dial code. Instead of programming from the employee’s telephone, you can go into programming on the telephone nearest you to make the change. Using User Preferences 1. Press ²¥¥èêäå (²¥¥¡àÜà). 2. Enter the Basic password (the default passwords is ÛÛàÝÛ). (Note: You can also use the Coordinator password to change User preferences. By using a Basic password, it is possible to have someone else do day-to- day upkeep of telephones without giving out access to sensitive programming. See ‘‘Using passwords’’ on page 225. After you enter the proper password, the display shows you the telephone with the lowest internal number followed by its name (For example, 21:RECEPTN). 1. Press ‘ to move through all the telephones on the system. 2. Press ≠ when you see the telephone you want to change. The display shows the model number of the telephone at the extension. The display shows Connect set if no telephone is connected at that internal number. You cannot make changes if the model is Other. 3. Press ‘ to move through all the subheadings in User Preferences.
166 / User Preferences Com pact ICS 6.1 System Coordinator Guide P0603544 02 User Preferences programming is available under User Preferences under the heading Terminals&Sets. Sub-headings in User Preferences Changing button programming Press ≠ at Button prgrming. The display shows the number of buttons on the telephone (an example is shown in Displays at the end of this section). If the telephone has a CAP module, you can press CAP1 or KIM1 to see the buttons on the module. Press ‘ to move through all the buttons on the telephone. Refer to ‘‘Default button assignments’’ on page 161 for button number mapping for each type of Business Series Terminal and Norstar M-series telephones. Use the display buttons to change the programming for a button. User Preferences programming cannot change the buttons that are used by lines, intercom, and the handsfree feature , which are assigned by the system administrator. Refer to the Compact ICS 6.1 Installer Guide for details. The display buttons used in button programming User prefernces Model Button prgrming User speed dial Call log opt’ns Dialing opt’ns Language Display cntrst Ring type CANCLMoves you out of a setting without making any changes to it. CLRErases the button. TEL#Programs the key as an autodial number for an internal or an external number. If it is an external autodial number, you have to choose a line, line pool, or the routing table for the call to use.
User Preferences / 167 P0603544 02 Compact ICS 6.1 Syste m Coordin ator Guide Information about individual displays you may see is described at the end of this section. Changing a User Speed Dial 1. Press ≠ at User Speed Dial. The display shows the number of speed dial codes that are available. 2. Press ‘ to see the first speed dial code (256). 3. Press ‘ to move through all the speed dial codes. 4. Press ≠ at the code you want to change. 5. Press CHANGE and enter the telephone number the same way you would dial it on the telephone. 6. Press OK. 7. Press ‘ and choose the line (or enter a code for a line pool) the speed dial code should use. Use the line pool code to select a particular line pool for use with Speed Dial. If you select Use routing tbl, a line or pool is chosen by the routing programming according to the initial digits in the number. The route you choose for a User Speed Dial code must be one that the telephone can use. For example, if the telephone does not have access to Line Pool B and you use that pool code with the speed dial code, the code does not work. Lines and line pools are assigned to the telephones by the system administrator. Refer to the Compact ICS 6.1 Installer Guide for details. To change a system speed dial code, see ‘‘Adding or changing a system speed dial’’ on page 31. CHANGEUsed when you are setting up an external autodial number. Press CHANGE until you see the type of line or pool you want the number to use. FEATRPress to store a feature code on the button. FINDLocates a specific button on a telephone by entering its number. Button numbers are shown in the illustrations. LISTTakes you to a list of feature codes. Press ‘ to move through the list and press OK when you see the feature you want to program on the button.
168 / User Preferences Com pact ICS 6.1 System Coordinator Guide P0603544 02 Changing Call Log options 1. Press ≠ at Call log opt’ns… 2. Press CHANGE until you see the option you want to use. See ‘‘Call Log options’’ on page 140 Changing how calls are dialed 1. Press ≠ at Dialing opt’ns… 2. Press CHANGE until you see the option you want to use. Descriptions for dialing options are found on the Telephone Feature Card, or see ‘‘Changing how you dial your calls’’ on page 77. Changing the language used on the display Press CHANGE at Language: until you see the language you want to use. For language choices see ‘‘Changing the language on the display’’ on page 148 Making the display lighter or darker Press CHANGE at Display cntrst until you see the value you want to use. The display contrast on the telephone you are using for the programming session does not change when you are programming another telephone. Changing the ring on the telephone At Ring type:, press CHANGE until you see the option you want to use. Descriptions for ringing options are found on the Telephone Feature Card or in ‘‘Changing the type of ring’’ on page 163.
User Preferences / 169 P0603544 02 Compact ICS 6.1 Syste m Coordin ator Guide Displays There are 10 memory buttons and 12 dual memory buttons on the telephone you are viewing. Press ‘ to begin looking at what is on each button. A line appears on the button. You cannot store a feature or number on it. A feature is stored on this button. Press ≠ to see the feature code. A full list of names and codes for features is included in the index. Shows the feature code stored on a button. Press ≠ to see the button number and feature name. The button has a telephone number stored on it. Press ≠ to see the rest of the number. The autodial is an external number. Press ≠ to see what line or pool the call is programmed to go out on. The autodial is an internal number. Press ≠ to see more information. The button is used for intercom. Press ≠to see more information about the button. Y ou cannot store a feature or number on it. The button is used for an Answer DN . You cannot store a feature or number on it. Either nothing is stored on the button or you have just cleared the button by pressing CLR. The button is occupied by the handsfree feature. You cannot store a feature or number on it. For other displays, see ‘‘Common feature displays’’ on page 253. 10+24 buttons FIND B01:L06:Line 001 FIND B02:#Reply Msg... CLR TEL# FEATR Code:F#65... CLR TEL# FEATR B03:160455512... CLR TEL# FEATR Externl tel #... CLR TEL# FEATR Internl tel #... CLR TEL# FEATR B04:Intercom... FIND B05:Ansr 93 FIND B06:Blank button CLR TEL# FEATR B10:Handsfree FIND
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