NEC Neax 2400 Imx Business Features And Specifications

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 41
Automated Attendant A-82
Service Conditions (cont’d)
6. During the first or second announcement, the system can receive DTMF signals. However, when a DTMF
signal is included in the recorded announcement, the announcement stops (first digit reception). Then,
after providing the second announcement, either redial or forced release is selected (inter-digit time-out).
7. After the first or the second announcement, the system does not return any tone until register time-out.
8. For the first or second register time-out, either transfer to Attendant, or forced release can be selected by
the System Data. However, forced release is executed, regardless of the above-mentioned system
selection, for CO lines for which release cannot be monitored. Call termination to the Night Transfer
station and TAS connection is not available.
9. To provide or not provide the second announcement can be selected in System Data. When second
announcement sending is not designated, the system sends out a dial tone. The call is single/multiple
connected to the second announcement trunk, and ringback tone is not returned before sending the second
announcement.
10. When a call encounters announcement trunk busy/blockout status in a single connection to the second
announcement, the system returns a dial tone.
11. TANDEM SWITCHING as AUTOMATED ATTENDANT is a service for trunk-to-station connection,
tandem connection is not available. When tandem connection or AUTHORIZATION CODE [A-20]
service is required, this service is activated by changing the incoming routes to that of REMOTE ACCESS
TO SYSTEM [R-2].
12. If the calling party does not dial the desired telephone number after the first announcement, the call can
be transferred to the Attendant after a predetermined period of time (prepause time-out), and the calling
party receives ringback tone. However, if the Attendant is not available, reorder tone is returned.
13. When an incoming call has terminated to a station, the following services are available:
 CALL FORWARDING - ALL CALLS [C-5]
 CALL FORWARDING - BUSY LINE [C-2]
 CALL PICKUP [C-7, C-30]
 CALL WAITING - TERMINATING [C-12]
 STATION HUNTING [S-7, S-8, S-9]
14. When an incoming call has terminated to a station, CALL FORWARDING - DON’T ANSWER [C-3] is
not available.
15. A PA-4DATA (DAT) card is required for this service.
16. The length of the announcement depends on the key setting of the PA-4DATA circuit card. In case of
multiple connection, it is fixed at 30 seconds. In case of single connection, it may be the length of the actual
message (including pause) to a maximum of 64 seconds. When the message ends, the announcement trunk
is released.
17. The second announcement is not provided to the ISDN trunk.
18. Since the announcement is provided for a maximum of 30 seconds, the message recording should be
completed within 30 seconds, unless a single connection is used. 
19. This feature is available for stations in the FCCS network only. 
						

							NEAX2400 IMX Business Features and Specifications
Page 42NDA-24221, Issue 3
A-98 Answer Hold - Attendant
A-98 Answer Hold - Attendant
General Description
This feature enables an Attendant to answer an incoming call by pressing the ANSWER key or flashing ICI key. If
the Attendant is already engaged in a call, pressing one of these keys places the first call on Hold and automatically
connects the second one. Use of ANSWER key or ICI key speeds call handling, while Answer Hold prevents
accidental call dropping.
Operating Procedure
To answer a call while engaged in a two-party call: 
1. While the Attendant is engaged in a station/trunk call, another call terminates at the Attendant Console.
2. The Attendant presses the ANSWER key or ICI key; the original call is placed on Hold (MUSIC ON
HOLD [M-7]). The LED of the ATND key goes out and that of HOLD key lights.
3. The Attendant is connected to the second party. (ATND key LED lights.)
Note:When the ANSWER key is pressed, the calls connected to the Attendant will be placed on Hold (if there is an idle loop).
To answer a call while engaged in a three-way call: 
1. While engaged in a three-way call, another call terminates at the Attendant Console.
2. The Attendant presses the ANSWER key or ICI key; currently lit LEDs of the ATND key and the
ANSWER key go out. The TALK key LED goes out and that of the SRC key lights. The parties formerly
connected to the Attendant remain connected to each other. 
3. The LEDs of ICI key and the ATND key light. The Attendant is connected to the incoming call.
Service Conditions
1. Activation of this service is determined in individual (two-party call or three-way call) System Data.
2. When the Attendant is engaged in a two-party call:
a.) If there is no idle loop when the Attendant presses ANSWER key or ICI key, the party currently
connected to the Attendant will be placed on Hold (MUSIC ON HOLD [M-7]), but the Attendant
cannot answer the second call. 
b.) When the number of available Attendants exceeds the number of incoming calls, the status of
each Attendant Console will be one of the following: 
(1) The connected call will be placed on Hold, and the Attendant will be connected to the second
call.
(2) The connected call will be placed on Hold, and the attendant console will become idle. 
(3) No change.
c.) ATTENDANT LOOP RELEASE [A-6] is not available when the call is placed on Hold.
3. When the Attendant is engaged in a three-way call:
a.) If there is no idle loop when the Attendant presses ANSWER key or ICI key, one of the following
occurs: 
(1) When both the calling and the called parties are trunk and when the called party has not
answered yet, the call is held on the loop and the Attendant cannot answer the next incoming
call. 
(2) When called party has already answered the call, the Attendant can answer the next incoming
call (the previous call is not held on the loop).
b.) ATTENDANT LOOP RELEASE [A-6] is available when the call is placed on hold.  
						

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 43
Answer Hold - Attendant A-98
Service Conditions (cont’d)
c.) when the number of available Attendants exceeds the number of incoming calls, the status of
attendant console will be one of the following:
(1) The Attendant will be released from the current call and will be connected to the next incoming
call.
(2) The Attendant will be released from the current call and attendant consoles will be idle.
(3) No change.
4. AUTOMATIC RECALL [A-8] is available for a call held by the Attendant. 
						

							NEAX2400 IMX Business Features and Specifications
Page 44NDA-24221, Issue 3
A-99 Authorization Code Display Elimination
A-99  Authorization Code Display Elimination
General Description
This feature eliminates AUTHORIZATION CODE [A-20] and FORCED ACCOUNT CODE [F-7] from being
displayed on the Dterm for security purposes.
Operating Procedure
Procedure 1
(Access code for auth code/forced account code) + (SST) + (auth code/forced account code) + (DT) + (OG
access code) + (OG code)
Dial: (DT) - 10 + (SST) - 1234 + (DT) - 9 - 753 - 7000
Display on D
term is: 10XXXX97537000
XXXX = authorization code/forced account code
Procedure 2
(OG access code) + (OG code) + (SPDT) + (auth code/forced account code)
Dial: (DT) - 9 - 753 - 7000 + (SPDT) - 1234
Display on D
term is: 97537000XXXX
XXXX = authorization code/forced account code
Service Conditions
1. When the station dials the AUTHORIZATION CODE/FORCED ACCOUNT CODE, Xs appear on the
display.
2. LAST NUMBER CALL [L-6] and SAVE AND REPEAT - D
term [S-24D] features keep dialed
information, but display Xs when these feature keys are pressed.
3. SPEED CALLING SYSTEM - D
term [S-3D] feature keeps dialed digits, and all digits are displayed at the
same time when this feature key is pressed.
4. ACCOUNT CODE [A-18] is displayed on D
term.
5. This feature applies only to the calling party’s D
term.
6. This feature applies for the following dialing procedures:
7. If the network is connected by a trunk (including a CCIS trunk), and AUTHORIZATION CODE/
FORCED ACCOUNT CODE is requested at the other node, this function is not applied.
8. The calling party needs to confirm SPDT/SST if AUTHORIZATION CODE/FORCED ACCOUNT
CODE is required. The first digit of AUTHORIZATION CODE/FORCED ACCOUNT CODE may or
may not be recognized as AUTHORIZATION CODE/FORCED ACCOUNT CODE, if the inter-digit
timing immediately before the AUTHORIZATION CODE/FORCED ACCOUNT CODE is too short.
ProcedureBefore DialingAfter Dialing
OG access without held party Yes Yes
OG access with held party Yes Yes
Attendant No No 
						

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 45
Attendant Overflow A-105
A-105 Attendant Overflow
General Description
This feature allows incoming trunk calls directed to the ATTENDANT CONSOLE [A-3] to overflow to a
predetermined station. The trunk call will ring the Attendant for a pre-programmed time period before overflowing
to the destination station.
Operating Procedure
1. An incoming trunk call arrives at the ATTENDANT CONSOLE [A-3].
2. The Attendant is busy or on another call for longer than the assigned timer (i.e., the incoming caller has
waited for 30 seconds or longer).
3. The incoming call is directed to the destination overflow station.
Service Conditions
1. This feature is provided for all incoming ringdown trunk and Direct Inward Dialing [D-8] (DID) Listed
Directory Number [L-24] (LDN) trunk calls directed to the ATTENDANT CONSOLE [A-3].
2. This feature is available only while the system is in Day mode (not available for Night mode).
3. For DIRECT-IN TERMINATION [D-7] (DIT) calls, this feature is available when the receiving station
has set CALL FORWARDING-ALL CALLS/BUSY LINE [C-5, 2] to the Attendant.
4. For DID call termination, this feature is available for LDN, intercept, and forwarded calls to the Attendant,
using CALL FORWARDING-ALL CALLS/BUSY LINE/DON’T ANSWER [C-5, 2, 3].
5. This feature is available for DID calls routed to the Attendant via CCIS.
6. This feature is not available for calls to be transferred outside using the following features:
CALL FORWARDING-ALL CALLS-OUTSIDE [C-28]
CALL FORWARDING-BUSY LINE-OUTSIDE [C-60]
CALL FORWARDING-DON’T ANSWER-OUTSIDE [C-74]
LDN NIGHT CONNECTION [L-28]
NIGHT CONNECTION-OUTSIDE [N-17]
7. This feature is also not available for INDIVIDUAL ATTENDANT ACCESS [I-6], which allows a call to
be directed to a particular Attendant Console.
8. This feature is not available concurrently with ATTENDANT NIGHT TRANSFER [A-19].
9. The overflow period, after which the call is transferred, is set in System Data.
10. When the designated station used for ATTENDANT OVERFLOW has set CALL FORWARDING-
DON’T ANSWER [C-3] to the Attendant or an outside number, the incoming caller will be directed to
TRUNK ANSWER ANY STATION [T-8] (TAS) after the timer expires. If the incoming trunk is
restricted from connecting to the TAS circuit, the caller will continue to ring at the designated station.
11. FCCS link is not available for this feature. The overflow station and the Attendant must be in the same
node.
Interactions
1. All routes and trunk numbers must be assigned for ringdown trunks that are to be terminated to the
Attendant Console and that require overflow.
2. For DID trunks, the LDN will be terminated to the Attendant Console with overflow capabilities when
CSI = 4. 
						

							NEAX2400 IMX Business Features and Specifications
Page 46NDA-24221, Issue 3
A-105 Attendant Overflow
Interactions (cont’d)
3. ATTENDANT OVERFLOW and DELAY ANNOUNCEMENT ATTENDANT [D-114] are mutually
exclusive features. 
						

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 47
Add On Conference - 8 Party A-121
A-121  Add On Conference - 8 Party
General Description
This service allows the 8-party conference to be established any time by any conferee by use of the 8-party
conference trunk.
Operating Procedure
To establish an 8-party conference:
1. Station A calls Station B; Station B answers.
2. Station A (or B) switch hook flashes (or press TRANSFER key) and dials Station C’s number; Station C
answers.
3. Station A (or B) who had dialed Station C’s number presses CONF key; the three-party conference is
established.
4. Station A (B, or C) switch hook flashes (or press TRANSFER key) and dials Station D’s number; Station
D answers.
5. Station A (B, or C) who had dialed Station D’s number presses CONF key; the four-party conference is
established. In the same way, any user connected to the 8-party conference trunk can establish the 8-party
conference by switch hook flash and pressing of the CONF key.
6. When one of the conferees (the user or the outside party) releases, another member can be added to the
conference by the same operation.
7. Single phone can add other conferee by switch hook flashes and dials telephone number, then switch hook
flashes again.
8. When one D
term station and multiple outside parties (trunks) are connected to the 8-party conference trunk,
when the Dterm user presses RETAIN CONF key and goes on-hook, the conference by the outside parties
(trunks) can be continued. In the other cases as when the station is not a Dterm, RETAIN CONF key is not
assigned, or there is only one outside party connected, the conference trunk is released automatically.
When conference has multiple outside parties (trunks), only D
terms can keep multiple outside parties still
in conference, but it releases by pressing RETAIN CONF key.
Service Conditions
1. The 8-party conference trunk will be treated as a station, and will have an intra-office route number.
2. The 8-party conference circuit card can be assigned to any slot.
3. A minimum of 1 CFTB-L is needed for this feature. A maximum of 20 8-party conference trunk circuit
cards (SPA-CFTB-L) can be installed per system.
4. The 8-party trunk assigned in a different tenant from the general station/trunk, and the connection between
the 8-party trunk and the other station/trunk is to be restricted (inter tenant restriction).
5. This service can coexist in the same system with the Three-Way Calling service using the three-way
conference trunk built in the line group = 21–23 of the odd numbered unit, and the current 8-party
conference service. If a station is assigned SFI 131, that station will use the 8-party conference trunk even
for a 3-party conference.
6. Any one of the station, central office line, tie line, CCIS line, or the ISDN network subscriber can be the
conference member.
7. The Attendant Console cannot be a member of the conference. Pressing the CONF key will be invalid.
8. The stations connected to the 8-party conference trunk can call the conferees separately any time. 
						

							NEAX2400 IMX Business Features and Specifications
Page 48NDA-24221, Issue 3
A-121 Add On Conference - 8 Party
Service Conditions (cont’d)
9. When all of the eight ports of the 8-party conference trunk are filled with the conferees, no other conferee
can be added to the conference.
10. The station/trunk which is connected to the 8-party conference trunk can release from the conference at
any time.
11. An incoming call from the ringdown trunk, where release cannot be detected, cannot be connected to the
8-party conference trunk.
12. Assign non-effective hold trunk check in system data for release of ineffectively held trunks at routine
diagnosis to prevent the 8-party conference trunk being held up.
13. When all the trunks and stations connected to the 8-party conference trunk release, the conference trunk
becomes free. Until then, the same trunk cannot be used by another group for an 8-party conference.
14. On the LCD display of the D
term stations, the number of the stations and trunks attending the conference
is shown as STA:3, TRK:2 on the upper line. (Name Display service is not available.)
15. The 8-party conference trunk cannot be called from a station, outside party, or the Attendant Console
(reorder tone is sent out when attempted).
16. The following services are not available for the stations/trunks connected to the 8-party conference trunk:
ATTENDANT CAMP-ON WITH TONE INDICATION [A-1]
BROKERAGE HOT LINE [B-6]
BUSY VERIFICATION [B-3]
CALL WAITING - TERMINATING [C-12]
CALL WAITING - ORIGINATING [C-31]
NAME DISPLAY [N-28]
PRIVACY RELEASE [P-18]
17. In the following cases, 8-party conference service via CONF key is not available:
a.) when the service is not set in system data
b.) when the service is restricted
c.) when the 8-party conference trunk is not assigned, not accommodated, or busy.
In the cases above, if Three-Way Calling service is available and the three-way conference trunk is
provided, this service is provided by pressing the CONF key. The LCD of the D
term connected to the
conference trunk shows CONF when using Three-Way Calling service.
18. When a station connected to the 8-party conference trunk transfers a call to another station and the
operating station goes on-hook whether transferred station answers or not, the 8-party conference trunk
recalls to the operating station.
19. The 8-party conference trunk cannot be assigned as the destination of CALL FORWARDING - ALL
CALLS [C-5] / - BUSY LINE [C-2] / - DON’T ANSWER [C-3] service.
20. ADD-ON CONFERENCE - 8 PARTY [A-121] cannot be activated by a single line phone.
21. When the conferee presses the RETAIN CONF key, the LCD display shows as follows for five seconds
depending on the connection:
a.) one station and multiple outside parties RETAIN CONF
b.) one station and one outside party REST
c.) multiple stations REST
Only in the case “a” above, the conference status is retained.
22. When a D
term user who has Retain Conference presses the RETAIN CONF key a second time, Retain
Conference is cancelled. At that time, the LCD of the Dterm indicates DISCONNECT CONF and the 8-
party conference trunk is released after the stations go on-hook.
23. When only two parties (station/station, station/outside party, outside party/outside party) are connected to
the 8-party conference trunk, when either one of the parties releases, the conference trunk is released. 
						

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 49
Add On Conference - 8 Party A-121
Service Conditions (cont’d)
24. The station setting Retain Conference can only cancel Retaining Conference or go on-hook. (No other
operation is available.) When the station goes on-hook, the RETAIN CONF lamp turns off.
25. In case of trunk call origination, the billing is performed against the station which originated the trunk call
until the trunk releases. Therefore, there may be several billing messages sent for the same time for the
same station.
26. During the 8-party conference, the CONF lamp remains lit.
27. When this service is activated in an FCCS network, hardware conditions for connection trunks are as
shown below:
PA-24DTR SP-3010 Issue No. 13 or later (SW13-8: OFF)
PA-30DTT SP-3012 Issue No. 8 or later 
						

							NEAX2400 IMX Business Features and Specifications
Page 50NDA-24221, Issue 3
A-125 Analog Caller ID (Class SM)
A-125  Analog Caller ID (Class SM)
General Description
This feature allows the Dterm to display calling party’s number and/or name on the LCD when a call from analog
C.O. line is terminated. In addition, the calling number can be output as a part of SMDR information.
Caller ID information can be displayed on an analog telephone with a display device or the display of a D
term.
Operating Procedure
No manual operation is required.
Service Conditions
1. This service is available when an incoming call from C.O. line is terminated directly to a station.
2. First ringing pattern for this service is 2-seconds ON and 4-seconds OFF. After that, ringing pattern
assigned by system data is applied.
3. The calling numbers received by using this feature or current MF/ISDN feature may be output to the
SMDR expanded area.
4. A calling number cannot be received during conversation.
5. The calling numbers which may be added to SMDR output are the dial code only. The calling name is not
added.
6. This service is not provided for the Attendant Console.
7. This service is not applied to SAVE AND REPEAT [S-24D] service. The calling number received may
not be saved.
8. A maximum of 256 calls per LP are available at the same time.
9. When an incoming call is sent as a test, the LCD does not display both the number and the name.
10. Display conditions are shown below. Also, the ID display of ISDN service has the same conditions.
a.) It is assigned by system data in which display of the calling number or name has priority on
termination. When the calling name has priority, the LCD displays:
When the calling number has priority, the LCD displays:
* 1 - In ISDN service, the sub-address is displayed. When the D
term does not receive the data
pertaining to the sub-address, nothing is displayed.
* 2 - If the prior display is not assigned by system data, the other is displayed.
b.) The calling number and name may be exchanged by pressing the feature key, according to the
following conditions:
 When my line is prime line, displays may be exchanged during termination or conversation.
 When my line is not the prime line, displays may be exchanged only during conversation.(Time Display)
Calling Number XXXXXXXX
Caling Name* 1
* 2
(Time Display)
Calling Name     XXXXXXXX
Caling Number* 1
* 2